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Algo 8036 User Manual

Algo 8036 User Manual

Sip multimedia intercom
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8036 SIP Multimedia
Intercom
User Guide
Algo Communication Products Ltd.
www.algosolutions.com
- 1 -
90-00081C

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Summary of Contents for Algo 8036

  • Page 1 8036 SIP Multimedia Intercom User Guide Algo Communication Products Ltd. www.algosolutions.com - 1 - 90-00081C...

  • Page 2: Table Of Contents

    Settings ..................24 User Interface.................33 System ...................42 Door Control ..............45 Configuring the 8061 .............46 Configuring the 8036 with the 8061 ........47 Door Control Hardware and Wiring ........47 Appendix ..............48 Upgrade 8036 Firmware ............48 Soft Reset ................49 Button Positioning Table ............50...
  • Page 3 Directory (Addressbook) Text Files ...........53 Working with Compressed Files ..........55 Specifications .................57 FCC Compliance ..............59 Important Safety Notice ............59 - 3 -...

  • Page 4: Overview

    Overview Introduction The 8036 is a multimedia SIP endpoint from Algo combining the functionality of an IP phone, security camera, and interactive kiosk. Easily configurable to support multiple applications and interface configurations, the product is designed for outdoor or public access locations to provide enhanced communication and support for guests and visitors.

  • Page 5: What's Included

    What’s Included For information on the use of each of these components, please refer to “Setup and Installation” on page 7. 8036 Assembly with Mounting Ethernet Gasket Front Bezel Cable Boot Algo Security Tool #8 x 1.5 Type A Pan Head...

  • Page 6: Product Tour

    Security Screw “HD” Dual Microphones VGA H.264 Camera Presence Detection Sunlight Viewable Touch Display “HD” Speaker Nickel Plated Cover SIP PoE (Connector on Back) Back View (of 8036 Assemby) PoE Network Jack Weatherproof Ethernet Cable Boot - 6 -...

  • Page 7: Setup And Installation

    8036 SIP Multimedia Intercom. Wall Mounting The 8036 can be either surface or flush mounted. The unit is designed to shed rainwater and allow air ventilation only when oriented in the correct position (ALGO logo at top) and installed vertically.
  • Page 8 3. After connecting the Ethernet cable, use the #8 x 1.5” Type A Pan Head screws to secure the 8036 housing to the Drywall Bracket. 4. Replace the Front Bezel and keep the Algo Security Tool in a safe location.
  • Page 9 Flush Mounting an 8036 into an interior wall (drywall) Drywall 8036 Assembly Bracket Logo Badge Security Screw Under Logo Badge Drywall #8 x 1.5” Type A Pan Head (Typical) Six needed Front Bezel A template for cutting a hole in the wall can be downloaded at www.algosolutions.com/8036mounting...
  • Page 10 (see “PoE Network Connection” on page 15). 2. While the 8036 is designed to withstand rain, it may be undesirable for water to enter the wall cavity. This can be achieved by sealing the cable hole prior to mounting or using the Mounting Gasket between the 8036 and wall.
  • Page 11 Flush Mounting an 8036 into Drywall Apply thin silicone seal around opening (mount, then seal) Mounting Gasket Anchors as Required #8 x 1.5” Type A Pan Head (Typical) Six needed - 11 -...

  • Page 12: Surface Mounting

    After connecting the Ethernet cable, use the #8 x 1” Type B Pan Head screws to secure the 8036 housing to the Surface Mount Bracket. 3. Replace the Front Bezel and keep the Algo Security Tool in a safe location.
  • Page 13 Surface mounting an 8036 on outside wall Optional: Apply thin silicone seal around perimeter (mount, then seal) Surface Mount Bracket Mounting Gasket #8 x 1.5” Type A Pan Head (Typical) Six needed #8 x 1” Type B Pan Head (Typical) Six needed...
  • Page 14 Mounting Height The 8036 should be mounted at an appropriate height for your intended application. The considerations are: 1. Easy readability of the interface screens for users of different heights 2. Highest quality camera and video images. For most applications, a mounting height of approximately 55 inches (1.4 m) from floor to center of display is...

  • Page 15: Poe Network Connection

    PoE Network Connection The 8036 is powered by the Ethernet PoE network connection. Typically a network cable is run to the 8036 location and then terminated with a male RJ45 plug. If you don’t have a PoE switch, you’ll need a PoE injector that installs between the 8036 and the network switch.

  • Page 16: Programming And Configuration

    8036 and also develop interface screens to create interactive applications. Accessing the Control Panel To access the 8036 Control Panel, you first need to determine the 8036’s IP address and then enter this address into a browser. Find the IP Address...
  • Page 17 If this is the first time you are using the 8036 and no user interface has yet been set up, you will be displayed the Welcome screen to the right which provides the IP address. If a User Interface already exists, the IP address will be shown for a few seconds at boot time, before the splash screen appears.

  • Page 18: Setup Sip Account

    Web Configuration Panel Point your web browser to the 8036’s IP address. This brings up the login page. The default password is algo. Once logged in, the Status page is shown which welcomes you to the program (see “Control Panel Menu Reference” on page 23).

  • Page 19: Application Development

    Example 8036 Custom Graphics Screen using 3 x 3 Full Button layout with four active buttons You can set all of this up using the 8036 Control Panel. You’ll also be able to back up all the configuration and user interface information to a PC for safekeeping.

  • Page 20: Creating User Interface Screens

    Creating User Interface Screens The key to an effective implementation of the 8036 is to configure a package of interface screens that fulfill the various visitor functions you require. You do this easily through the menu in the 8036 Control Panel User Interface (see “User Interface”...

  • Page 21: Directory (Addressbook) Listings

    Welcome page for visitors. Directory (Addressbook) Listings You can also upload tab-delimited text files to allow the 8036 to display directory pages. You can then set up pages to use these directory files to display a call directory for visitors to use.

  • Page 22: Uploading User Content

    Before configuring a custom user interface, all the images, directory text files, and other resources that will be used by your UI must first be uploaded to the 8036. You can upload individual files as you need them (see or you can upload content files in bulk using a properly formatted compressed file (in .tar.gz format).

  • Page 23: Control Panel Menu Reference

    Control Panel Menu Reference Status Introduction This screen provides a quick guide to setting up your 8036. It covers four key steps: • SIP Configuration • Network Settings • Securing the 8036 with a Password • Customer Registration with Algo...

  • Page 24: Settings

    Settings Basic Settings SIP Server Name or IP address SIP Domain (Proxy Server) Used to register the device on the SIP User (Extension) Server. - 24 -...
  • Page 25 SIP server. Default setting is 3600 seconds (1 hour). Only change if instructed otherwise. Method to maintain connection Keep-alive Method between the 8036 and the SIP server if the 8036 is behind NAT. Choices are: • None • Double CRLF Enable or disable.
  • Page 26 If Server Redundancy is selected the web page will expand as shown. If primary server is unreachable the Backup Server #1 8036 Multimedia Intercom will attempt to register with the backup servers. If enabled, the 8036 Multimedia Intercom will always attempt to register with the highest priority server.
  • Page 27 Explicitly poll current server to monitor Poll Active Server availability. May also be handled automatically by other regular events, so can be disabled to reduce network traffic. Reconnect with higher priority server Automatic Fallback once available, even if backup connection is still fine. SIP message used to poll servers to Polling Method monitor availability.
  • Page 28 Media Video • Video Mode One-way Video (outgoing only): The 8036 only sends video to the remote end (eg. a video phone). It does not show any video on the 8036 itself. Two-way audio is still maintained in this configuration.
  • Page 29 • Level 3 Baseline Profile • Single NAL Unit H.264 Packet Type • Fragmentation Unit Type A (FU-A) This mode directs the 8036 video to Enable Web Video the 8036 Control Panel web interface in two different sizes (CIF 352X288 or VGA 640x480).
  • Page 30 • 50 Hz (e.g. Europe) Audio Enable or disable G.722 codec Enable G.722 codec The 8036 provides click sounds to UI Volume provide users with audible feedback to assure them their key presses were registered. The click sound is played, if enabled, when the door is open.
  • Page 31 Door Control The 8036 can be used with the optional 8061 SIP Relay Module to provide door control functionality. This section allows you configure the 8061 SIP Relay Module settings (if used). - 31 -...
  • Page 32 Relay Module Address Used to authenticate the link between Relay Module Password the 8036 and the 8061. Default password is algo 1-4 digit DTMF code that can be used Momentary Open Code to unlock the door for a brief period of time.
  • Page 33 • Static Address The default DHCP Client setting will allow the DHCP server to automatically configure IP addresses for each 8036 on the network. Alternatively, if your IT Administrator has assigned one or more static IP addresses, set the Protocol setting to...
  • Page 34 Virtual LAN Enable or disable VLAN Tagging. Enable VLAN VLAN Tagging is the networking standard that supports Virtual LANs (VLANs) on an Ethernet network. The standard defines a system of VLAN tagging for Ethernet frames and the accompanying procedures to be used by bridges and switches in handling such frames.
  • Page 35 Sets the frame priority level. Otherwise VLAN Priority known as Priority Code Point (PCP), VLAN Priority is a 3-bit field which refers to the IEEE 802.1p priority. It indicates the frame priority level. Values are from 0 (lowest) to 7 (highest). - 35 -...
  • Page 36 “Provisioning Server”: TFTP (Trivial File Transfer Protocol), FTP , or HTTP . For example, 8036 Multimedia Intercom configuration files can be automatically downloaded from a TFTP server using DHCP Option 66. This option code (when set) supplies a TFTP boot server address to the DHCP client to boot from.
  • Page 37 DHCP must be enabled if using DHCP Option 66, in order for Provisioning to work. One of two files can be uploaded on the Provisioning Server (for access via TFTP , FTP , or HTTP): Generic (for all 8036 algop8036.conf Multimedia Intercoms) Specific (for a specific MAC algom[MAC].conf...
  • Page 38 Rename file settings.txt to algop8036.conf File algop8036.conf can now be uploaded onto the Provisioning server If using a generic configuration file, extensions and credentials have to be entered manually once the 8036 Multimedia Intercom has automatically downloaded the configuration file. - 38 -...
  • Page 39 Snapshot - 39 -...
  • Page 40 Trigger on call event an intercom call is made from the 8036. Image Capture Parameters Set the frame rate at which the 8036 Archiving fps will capture images. Set the number of images to be Number of images before the event captured before the above event.
  • Page 41 If you have changed your password but forgotten it, you can reset your password through a Soft Reset of your 8036. See “Soft Reset” on page 59. - 41 -...
  • Page 42 General Name to identify the device. Device Name (Hostname) Domain name or IP address of NTP NTP Time Server time server. Default is pool.ntp.org If the NTP Time Server above is not Device Time (UTC) available, you can sync time with your browser.

  • Page 43: User Interface

    User Interface In this section, you can quickly create user interface screens using standard graphic files that come with your 8036. You can also create a UI using custom images (created with 3rd party tools like Adobe Photoshop) that you upload to the 8036.
  • Page 44 - 44 -...
  • Page 45 Create Pages This is the section where you can create new user interface pages. Two types of pages are able to be created: • Pages with buttons Pages where one or more buttons are displayed in accordance with pre-defined configurations. The buttons can provide different functionality such as making a call or redirecting to another page.
  • Page 46 Sets the number of pages that will Number of pages to be become individually editable using the List created of Pages section. • Button Page Type • Directory Page Settings This section allows you to change settings that will be reflected throughout the user interface.
  • Page 47 Sets the page to display when the 8036 Start Page starts up. Sets the maximum idle time for any page. Timeout time Selectable value from 1 second to 1 hour. Sets the action to take when the timeout Timeout Action time has elapsed.
  • Page 48 DTMF A hangup button can be displayed on Show hangup button during the 8036 while a call is in progress. This call option allows you to show or hide this button. Sets the action to take when any call to/ End call action from the 8036 unit ends.
  • Page 49 Upload Image, Addressbook or Sound files Allows you to upload a PNG image file Select File or a tab-delimited text file (.TXT) to the device. The image file will be available for use in page backgrounds (see “Custom Graphic Screens” on page 20). The text file will be available to act as the source for Directory listings, such as a staff contact list (see “Directory...
  • Page 50 Image the screen. Several standard options have been supplied. The choices displayed depend on how many PNG files have been uploaded to the 8036’s memory. A button configuration is a defined layout Button Configuration of buttons on the 640 x 480 screen.
  • Page 51 Sets an action and result when a visitor When touched outside button touches the screen where there is no display button. The three types of actions , each Call Goto, Do Nothing selectable through a drop down box. When selected, an Extension field is Call displayed where you can enter the telephone extension that should be called.
  • Page 52 Sets the text to be displayed in the button Button Text location. • Goto Action Type • Call • Do Nothing This setting is displayed if Target Page Action Type set to . Sets the page to display after Goto button is clicked.

  • Page 53: System

    System Maintenance - 53 -...
  • Page 54 Restore Configuration to an archived configuration .tar.gz file, Backup then click Upload Archive. The 8036 will restart with the new settings. Backup / Restore User Interface In this section, you can make a backup copy of (archive) all user interface (UI) files, erase all UI files, or restore the UI from an archive file.
  • Page 55 The 8036 may take several minutes to complete the update. To restore to the latest default user Upgrade User Interface interface.
  • Page 56 Kernel Log For Algo Technical Support use only. About Provides basic product information, Algo contact information, and credits. - 56 -...

  • Page 57: Door Control

    Door Control The 8036 can provide door control functionality when used with the optional Algo 8061 SIP Relay Module. Network The 8061 serves as a bridge between the 8036 and peripheral hardware such as door 8036 SIP strikes, door sensors,...

  • Page 58: Configuring The 8061

    8036 with this device. 5. To open a door, the 8036 sends a message to the 8061’s IP address (not extension). To receive the message, enable the 8061...

  • Page 59: Configuring The 8036 With The 8061

    8061. Note that the Relay Module Password is used solely to secure the link between the 8036 and the 8061. It is not the same as the Door Unlock code. 4. Refer to “Door Control” on page 31 for more configuration options.
  • Page 60 Door Relay Examples When a call is established with the 8036 ( Intercom-to-Phone ) the person on the phone can open the Phone-to-Intercom door by entering a code on the telephone (DTMF). Below are some sample 8036 configurations (in >...
  • Page 61 The “Momentary Open Codes” (DTMF) can only grant entry when dialed on the phone during a call with the 8036. These codes are not the same as the “Door Unlock Codes” entered on the 8036 screen keypad. Configuring Multiple Keypads The 8036 has 4 .
  • Page 62 For example: 1111 (the code defined in Door Unlock Code Dial Keypad 1 will open the door associated with (8061 IP: Door Controller 1 172.16.1.94) and it will stay open for 3 seconds. 2222 ( ) associated with Door Unlock Code Dial Keypad 2 (also 8061 IP: 172.16.1.94), will open the Door Controller 2...
  • Page 63 In this case, 3333 on Door Unlock Code Dial Keypad 3 ) will open a different door from Door Controller 3 Door 4444 on Unlock Code Dial Keypad 4 Door Controller 4 because two different 8061s are used in the Door Controller configurations.

  • Page 64: Appendix

    Appendix Upgrade 8036 Firmware Periodically, new firmware for the 8036 is released that either offers new functionality or addresses problems. This guide is based on the 1.3.8 fimrware version. For new 8036 firmware updates and installation directions, please contact our support team at: (604) 454-3792 or support@ algosolutions.com.

  • Page 65: Soft Reset

    Soft Reset A soft reset of your 8036 may be necessary if, for example, the administrative password has been changed and then forgotten. To do a soft reset: 1. Disconnect the network cable from the 8036. Press and hold the top middle area...

  • Page 66: Button Positioning Table

    Button Positioning Table The following table provides the location and sizing of standard button layouts for 8036 User Interface Screens. Button Layout Button Upper Left Dimensions X, Y Button (in pixels) Position(s) Width x Height (in pixels) Single Button 240 x 160...
  • Page 67 Here you’ll find a link to a ZIP file containing multiple Photoshop files that provide guides for laying out User Interface screens for the 8036. Each file contains guides for placing buttons that corresponds to the 8036’s standard button configurations.
  • Page 68 Photoshop’s Rectangle Tool to draw buttons using the guides. After completing the button graphics, choose the File>Save for Web and Devices menu and use the PNG-24 preset to create the PNG file for importing into the 8036. - 68 -...
  • Page 69 Directory (Addressbook) Text Files You can upload tab-delimited text files to the 8036 ( User > > ) to Interface Page Settings Upload Image/Addressbook create Directory pages. These Directory pages can then be used by visitors to make calls to individuals listed in the file.
  • Page 70 ‘Text (Tab delimited)’. 3. Enter a name for the document and click Save. If you need your Addressbook entries sorted, you should do this when editing your text file. Note that the 8036 will not sort Addressbook entries. - 70 -...
  • Page 71 Directory (Addressbook) Text Files You can upload tab-delimited text files to the 8036 ( User > > ) to Interface Page Settings Upload Image/Addressbook create Directory pages. These Directory pages can then be used by visitors to make calls to individuals listed in the file.
  • Page 72 Please note that you can give any name to the .tar.gz file. Once the .tar.gz file is uploaded, the 8036 automatically extracts the files. To replace a file, upload the .tar.gz file again with this new file. A single file or partial group of files can also be uploaded, as long as they maintain the required folder structure and are compressed in that structure.

  • Page 73: Specifications

    Specifications SIP Compliance RFC3261 Power Input 48 V PoE Class 0 (Max 12.95 W - Idle 3 W) Physical Connection RJ45 LCD Display Active TFT 5.7” (14.5cm) color VGA, 80° view- ing, sunlight readable, 1000:1 contrast, and 800 cd/m2 backlight Codecs Supported G.711, G.722 audio H.264 video (CIF resolution), JPEG still image...
  • Page 74 In the interests of continuing product improvement, specifications are subject to change without notice. For more in-depth information on the 8036, including application notes and FAQ, please visit www.algosolutions.com/8036 - 74 -...

  • Page 75: Fcc Compliance

    Important Safety Notice The 8036 SIP Multimedia Intercom is designed and tested to comply with EN 60950-1:2006 safety requirements. When the unit is connected to wiring that exits the building, there is potential risk of lightning induced electrical surges or high voltages from fault conditions.

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