Returning Products For Warranty, Service, Or Repair - Elitech ChloroChek Chloridometer 3400 User Manual

All products returned for repair or credit must be prepared as follows:
1 Call or write (see Appendix B, Customer Service Information) to request a Return Materials Authorization
(RMA) number, hazard free certification, and decontamination instructions for equipment that is being
returned for warranty repair or credit.
2 You may also request a return order for equipment that is being returned for non-warranty repair, but
you will be liable for the cost of the repairs.
3 Clean the equipment before returning it to ELITech Group.
NOTE:
Shipping costs are paid by the customer.

RETURNING PRODUCTS FOR WARRANTY, SERVICE, OR REPAIR

APPENDIX G
57