BISTRO LINE / PHOENIX OVENS Bistro Line / Phoenix Service Manual SERVICE MANUAL FOR THE WOOD STONE BISTRO / PHOENIX OVEN NATURAL GAS OR PROPANE FUELED STONE HEARTH OVEN COMMERCIAL MODELS WS-BL-(3030, 4343, 4355, 4836) WS-PX-(3030, 4343, 4355, 4836) WS-BL-(4343, 4355, 4836)-LR DUAL BURNER...
CAUTIONS & WARNINGS Bistro Line / Phoenix Service Manual SERVICE MANUAL FOR WOOD STONE BISTRO/PHOENIX MODEL OVENS NATURAL GAS (NG) OR PROPANE (LP) FUELED STONE HEARTH OVEN RETAIN THIS MANUAL FOR FUTURE REFERENCE Additional copies of this manual and prompt responses to service/maintenance questions are available from Wood Stone @ 1-800-988-8103�...
Page 5
Massachusetts. SAVE THE INSTRUCTIONS Wood Stone’s Gas-Fired Bistro ovens have been tested and approved by Intertek Testing Services and are ETL listed to ANSI Z83.11:2016 Ed. 4 / CSA 1.8:2016 Ed. 4, ULC Subject 1482-M1990, UL Subject 2162, ULC-S627-00, UL 737, CSA 2.17-M91...
OPERATION SEQUENCE Bistro Line / Phoenix Service Manual WOOD STONE BISTRO / PHOENIX OVEN OPERATION SEQUENCE COMMERCIAL (BL/PX) MODELS Power ON Control displays floor temperature- Control sends power to Gas Valve- Gas Valve powers glow coil on Pilot and sends gas to Pilot...
THE INFORMATION CONTAINED IN THIS DRAWING IS THE SOLE PROPERTY OF WOOD STONE CORPORATION DWN BY: UNLESS NOTED OTHERWISE ANY REPRODUCTION OR USE IN PART OR AS A WHOLE WITHOUT THE WRITTEN PERMISSION OF WOOD STONE IS PROHIBITED 002-603030- BH 3030 Control SS 120V LP...
Burner Disable Controller Switch Throttle Valve SV-2 Gas SV-3 Gas Throttle Valve Control Valve Control Valve WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103 TOLL FREE E-MAIL woodstone-corp.com 1801 W. Bakerview Rd. 360.650.1111 An ongoing program of product improvement may Bellingham, WA 98226 USA 360.650.1166...
Page 9
(Thermocouple) Junction Box Pilot Igniter Gas Control Flex Line Tube Wires Valve (SV2) to Burner WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103 TOLL FREE E-MAIL woodstone-corp.com 1801 W. Bakerview Rd. 360.650.1111 An ongoing program of product improvement may Bellingham, WA 98226 USA 360.650.1166...
Burner Jets Junction Box Temperature Probe (Thermocouple) Flex Piping to Burner Radiant Burner Assembly Gas Control Valve (SV-2) Pilot Tube Igniter Wires WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103 TOLL FREE E-MAIL woodstone-corp.com 1801 W. Bakerview Rd. 360.650.1111 An ongoing program of product improvement may Bellingham, WA 98226 USA 360.650.1166...
Wires Pilot Tube Temperature Probe (Thermocouple) Radiant Burner Pilot Tube assemblies Flex Piping to Burner WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103 TOLL FREE E-MAIL woodstone-corp.com 1801 W. Bakerview Rd. 360.650.1111 An ongoing program of product improvement may Bellingham, WA 98226 USA 360.650.1166...
VAC is still not present, replace the Transformer� If 24 VAC is present at the Transformer, but not at the Control Board, recheck 5 A fuse, wiring, and wire connections between the Transformer and Control Board� Continued on next page > WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103...
Page 13
Turn power back on and retry� If 24 VAC is still not present, replace the Transformer� If 24 VAC is present at the Transformer, but not at the Control Board, recheck circuit breaker on Transformer, wiring, and wire connections between the Transformer and Control Board� WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103...
Page 14
Gas Valve or Igniter, the Burner should be removed for inspection and cleaned if necessary. Most Valve and Igniter failures are caused by debris, either through physical damage to the Igniter or causing a short to the Valve. WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103...
Page 15
See the COMMON REPAIR PROCEDURES section of this manual� If flame is good, recheck Igniter Wires, make sure pins are seated etc� If Burner still does not light, replace Pilot/Igniter� If after replacing Pilot/Igniter the Burner still does not light, replace the Gas Valve� WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103...
Page 16
Igniter gasket is in place (gasket used only on Jet style Burners)� Ideally there should be no discernible draft below the oven� 6. Defective Pilot/Igniter—replace� If the Burner is still going out, replace the Gas Control Valve. WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103...
Page 17
Throttle Control Valve� Disassemble and clean the Valve; see Common Repair Procedures section of this manual� 2. Debris in the Burner� Remove and clean; see COMMON REPAIR PROCEDURES section of this manual� WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103 TOLL FREE E-MAIL woodstone-corp.com...
Page 18
2. Damaged Thermocouple� Unplug the Thermocouple connector and check for continuity between the two leads� If there is no continuity replace the Thermocouple� See the REPAIR PROCEDURES section of this manual. WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103 TOLL FREE E-MAIL woodstone-corp.com...
CHECKING BURNER GAS PRESSURES Proper gas pressure settings and an adequate incoming gas supply are critically important for any gas fired Wood Stone oven to operate correctly� Burner gas pressure measurements should be taken at the outlet port on the Gas Control Valve� Make sure that the Throttle Valve is fully open (maximum flame height) when taking the pressure reading�...
Page 20
Igniter� Remove the bracket from the old Igniter� Attach the bracket to the new Igniter and reinstall� Whenever you are removing or replacing the Radiant Burner Igniter you should also replace the Igniter gasket� WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017...
Page 21
6. Retighten the nut to compress the fitting on to the Thermocouple� Again, make certain the Thermocouple is properly located before tightening the nut, as it will be impossible to relocate once the nut is tightened� 7. Plug the new Thermocouple into the back of the Control Box� WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103...
DESCRIPTION PART NUMBER Controller (Control Board) 7000-0101 Control Overlay 7000-0928 Pilot / Igniter—Specify Gas Type Contact Wood Stone Pilot Gasket 7000-0777 Pilot Orifice—Specify Gas Type Contact Wood Stone SV-2 Gas Control Valve—Specify Gas Type Contact Wood Stone Transformer for 100-120 VAC input...
DO NOT USE A FLAME TO TEST FOR LEAKS! Wood Stone recommends that the oven be equipped with a manual, individual shutoff valve, located between the oven and the main gas supply, and that this shutoff valve (supplied by others) be left readily accessible� Wood Stone also recommends that inspection and maintenance of the burners and gas piping connections of this appliance be performed at regularly scheduled intervals and only by professional gas appliance service agencies�...
4836-RFG-LR 10-Jet 29.3 29.3 24.9 mbar 30.8 * Burner Manifold pressure for other types of gas may vary - refer to the data plate on the oven� WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103 TOLL FREE E-MAIL woodstone-corp.com 1801 W. Bakerview Rd.
Page 25
The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve (supplied by others) during any pressure testing of the gas supply piping system at test pressure, equal to or less than 1/2 psi (3�45 kPa)� WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017...
ELECTRICAL DIAGRAM Bistro Line / Phoenix Service Manual SINGLE BURNER MODELS 100-120 VAC Single RFG XFMR Junction CB 4A Blue Yellow 110-120 VAC 50/60Hz Brown wired by others Radiant White Temperature Controller Thermo Couple Control Panel Type 4 Yellow Brown DIAG #: WD070 Rev.
ELECTRICAL DIAGRAM Bistro Line / Phoenix Service Manual DUAL BURNER MODELS 100-120 VAC Dual RFG XFMR Blue CB 4A Yellow Left Radiant White 100-120 VAC 50/60Hz wired by others Junction Temperature Controller Thermo Brown Burner Couple Control Panel Type 4 Disable Right Radiant...
SINGLE BURNER MODELS 100-120 VAC MODELS WITH HOT SURFACE IGNITION ON MODELS PRODUCED BEFORE APRIL 2005 100-120 VAC 100-120 VAC, 60 Hz wired by others As specified on equipment dataplate WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103 TOLL FREE E-MAIL woodstone-corp.com 1801 W.
SINGLE BURNER MODELS 220-240 VAC MODELS ON MODELS PRODUCED BEFORE APRIL 2005 220-240 VAC 230-240 VAC, 60 Hz wired by others As specified on equipment dataplate WOOD STONE CORPORATION info@woodstone-corp.com M0008.09 DECEMBER 2017 800.988.8103 TOLL FREE E-MAIL woodstone-corp.com 1801 W. Bakerview Rd.
- The Initial Oven Start-Up (break in) procedure as found in the manual. (It is not necessary for the technician to be present for this procedure.) - The Warranty and what is and is not covered. Call Wood Stone if you have any questions. Fax this form to Wood Stone within 24 hours of service at 360.650.1166...
LIMITATIONS OF LIABILITY In the event of warranty claim or otherwise, the sole obligation of Wood Stone shall be the repair and/or replacement, at the option of Wood Stone, of the appliance or component or part thereof� Such repair or replacement shall be at the expense of Wood Stone with the exception of travel over 100 miles or two hours, overtime, and holiday charges which shall be at the expense of the purchaser�...
Page 32
WOOD STONE CORPORATION Toll Free 800.988.8103 1801 W. Bakerview Rd. Tel 360.650.1111 Bellingham, WA 98226 USA Fax 360.650.1166 www.woodstone-corp.com An ongoing program of product improvement may require us to change specifications without notice. M0008.09 DECEMBER 2017...
Need help?
Do you have a question about the BISTRO Series and is the answer not in the manual?
Questions and answers