Troubleshooting; False Alarms - Xtrails ADPRO PRO-18 Planning And Commissioning Manual

ADPRO Passive-Infrared (PIR) PRO Series by Xtralis
18

Troubleshooting

In the event of malfunctions, contact the manufacturer. For contact information see page 2 of
this manual.

18.1 False Alarms

Possible Cause
ATD (adaptive threshold
discrimination) is off.
Animals in the detection area.
Moving vegetation caused by
wind or moving animals.
Sensitivity of the device is too
high.
Thermal sources.
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Planning and Commissioning Manual
Possible Solution
Activate ATD (through DIP switch 3 "on" or PRO
software settings).
Check for animals. If necessary, fence the detection
area.
Check for moving vegetation (e.g. branches or leaves).
If necessary, remove or prune the disturbing vegetation.
If necessary, reduce the sensitivity. (DIP switch 1&2 or
PRO software settings).
Check for thermal sources within the range of the
device (e.g. kitchen exhaust or exhaust from an air
conditioning system). If necessary, adjust the direction
of the device or screen away from the thermal sources.
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