E-Mailing Problems - Lexmark CX331 User Manual

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Troubleshoot a problem
Action
Step 2
a
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Set the correct paper size and type.
c
Print the document.
Do paper jams occur frequently?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
Jammed pages are not reprinted
Action
a
From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
b
In the Jam Recovery menu, select On or Auto.
c
Print the document.
Are the jammed pages reprinted?

E-mailing problems

Disabling the "SMTP server not set up" error message
From the home screen, touch
> On.
To prevent the error from happening again, do one of the following:
Update the firmware. For more information, see
Configure the e‑mail SMTP settings. For more information, see
page
31.
> Settings > E‑mail > E‑mail Setup > Disable "SMTP Server not set up" error
"Updating firmware" on page
Yes
Go to step 3.
Contact
customer
support.
Yes
The problem is
solved.
44.
"Configuring the e‑mail SMTP settings" on
206
No
The problem is
solved.
The problem is
solved.
No
Contact
customer
support.

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