Elo TouchSystems Entuitive 1947L Series User Manual
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Elo TouchSystems Entuitive 1947L Series User Manual

19" lcd modular kiosk touchmonitors
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  • Page 2: User Guide

    Elo Entuitive Touchmonitor User Guide 19" LCD Kiosk Touchmonitor 1947L Series Revision B P/N 008581 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com...

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Introduction Precautions ....1 About the Product ....1 Chapter 2 Installation and Setup Unpacking Your Touchmonitor.
  • Page 4 Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

  • Page 5: Introduction

    Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
  • Page 6 • VESA DPMS power saving • Cable management device • VESA flat panel monitor physical mounting interface (Both of 75 & 100mm) For full Product Specifications refer to Appendix C. E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...

  • Page 7: Installation And Setup

    This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 10 items are present and in good condition: LCD Display Quick Install Guide Software User Guide-on CD,...

  • Page 8: Product Overview

    Product Overview Main Unit Rear View E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...

  • Page 9: Bottom View

    “VESA Mount on Your Touchmonitor” on page 2-15 for VESA mounting information. See Detail A remote touch connector serial/USB connector video analog monitor power/ video connector touch status DVI-D LED indicators connector Detail A Use only an AD-4515L power adapter with this product.

  • Page 10: Panel Cut Outs

    Panel Cut Outs Mounting Options The following applies to all mounting options: All drawing centers are the center of the viewable area. LCD panel cutout dimensions in the horizontal mount option applies to the vertical mount option. If the kiosk material is wood: Ø4.5 holes through for M4 screws with nuts.

  • Page 11: Horizontal Mount

    Horizontal Mount HORIZONTAL MOUNT...

  • Page 12: Vertical Mount

    Vertical Mount VERTICAL MOUNT E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...

  • Page 13: Horizontal Side Mount

    Horizontal Side Mount HORIZONTAL SIDE MOUNT Vertical Side Mount VERTICAL SIDE MOUNT...

  • Page 14: Touch Interface Connection

    E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e remote touch connector serial/USB connector video analog monitor power/ video connector touch status DVI-D LED indicators connector connections on underside Use only an AD-4515L power adapter with this product.

  • Page 15: Step 1-Connecting The Video Cable

    STEP 1-Connecting the Video Cable • Connect the 15-pin video cable (the ferrite bead end) or 24-pin DVI cable to the video port on your PC. • Connect the other end of the video cable to the video connector on your touchmonitor.

  • Page 16: Step 2-Connecting The Serial/Usb Touchscreen Cable

    STEP 2-Connecting the Serial/USB Touchscreen Cable • Connect the female end of the serial (RS-232) or USB cable to the touchscreen port on the back of your PC. • Connect the male end of the cable to the serial or USB touchscreen connector on your touchmonitor.

  • Page 17: Step 3-Connecting The Osd Remote Cable

    Step 3-Connecting the OSD Remote Cable AUTO/SEL DOWN UP MENU • Connect the 6-pin remote OSD DIN cable to the black remote OSD port of the monitor. Connections on underside Remote Port Video port Video cable Ferrite bead 2-13...

  • Page 18: Step 4-Connecting The Power Cable

    STEP 4-Connecting the Power Cable Brick power supply Depending on where you live, you will use either the European or US/Canadian power cable. • Connect the female end of the power cable to the power port on the touchmonitor. • Use only an AD-4515L power adapter with this product. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded AC electrical outlet.

  • Page 19: Optimizing The Lcd Display

    Mounting Interface (FPMPMI™) Standard which defines a physical mounting interface for flat panel monitors, and corresponding standards for flat panel monitor mounting devices, such as wall and table arms. The VESA mounting interface is located on the back of your touchmonitor and is shipped pre-connected to the base.

  • Page 20: Vesa Mounting Interface

    VESA Mounting Interface Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard. The following companies provide VESA mounting devices compatible with your touchmonitor: Ergotron 800-888-8458 651-681-7600 www.ergotron.com...

  • Page 21: Installing The Driver Software

    • Windows NT 4.0 Additional drivers and driver information for other operating systems (including MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo TouchSystems web site at www.elotouch.com. Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts.

  • Page 22: Installing The Serial Touch Driver

    For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.

  • Page 23: Installing The Serial Touch Driver For Ms-Dos And Windows 3.1

    Type install and press Enter to start the installation. Align the touchscreen. You must have already completed Steps 1 and 2 before proceeding. Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional installation information. To run the INSTALL program: Type INSTALL at the DOS prompt in the directory containing the driver install files.

  • Page 24: Installing The Usb Touch Driver

    (Recommended)” and choose Next. When a list of search locations is displayed, place a checkmark on “Specify a location” and use Browse to select the \EloUSB directory on the Elo CD-ROM. Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again.

  • Page 25: Operation

    About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 60-75 Hz. Use the Display control panel in Windows to choose 1280 x 1024 resolution.

  • Page 26: Remote Osd Buttons

    Remote OSD Buttons AUTO/SEL DOWN UP MENU AUTO/SEL DOWN UP MENU MENU Down AUTO/SEL 3-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Control Function Menu...

  • Page 27: Osd Menu Function

    OSD Menu Function Function Symbol Brightness Contrast Color Control Position Clock Phase Misc Language Recall defaults Auto Adjust Input Select 1280 x 1024 H: 64.0 V: 60.0 Process Controls the picture brightness. Controls the picture contrast. In this menu you can select one of the default color temperatures (5500˚K, 6500˚K, 9300˚K).
  • Page 28 3-24 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...

  • Page 29: Appendix A

    If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem No image appears on screen. “Out of Range” display ROUBLESHOOTING HAPTER Suggestion(s)

  • Page 30: Image, Scrolling

    Image has vertical flickering line bars. Image is unstable and flickering Image is scrolling Touch doesn’t work 4-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Use “PHASE”...

  • Page 31: Native Resolution

    The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-19 inch size. In almost all cases, screen images look best when viewed at their native resolution.
  • Page 32 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
  • Page 33 Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.

  • Page 34: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.

  • Page 35: Appendix C Compatible Video Modes

    Compatible Video Modes Your Elo Entuitive touchmonitor is compatible with the following standard video modes: Mode VESA VESA VESA VESA VESA VESA VESA VESA VESA SXGA SXGA SXGA SXGA ECHNICAL HAPTER Resolution H. Frequency (kHz) 720 x 400 31,470 640 x 480...

  • Page 36: 19" Lcd Touchmonitor (Et1947L-Xxwc-1) Specifications

    Horizontal: 31-80 kHz Input Frequency Vertical: 56-75 Hz External power supply, 100-240 VAC, 50-60 Hz Power Supply Monitor input voltage: 12 V Current: 4.2 A max. Use ONLY an AD-4515 power adapter with this product. 40 W max. Power Dissipation Operating: 0-45°...

  • Page 37: Intellitouch Touchmonitor Specifications

    Operating: 20-80% Humidity Storage: 5-95% non condensing Actual: 20 lb. (9.1 kg) Weight Shipping: 29 lb. (13.2 kg) Serial, USB Touch Interface Anti-glare Surface Treatment UL/cUL, FCC, IC, CE, TÜV-GS, Agency VCCI, C-Tick Approvals 100 or 75 mm VESA mounting Other Features Rear mount through bezel or with brackets;...

  • Page 38: Chemical Resistance, Intellitouch

    Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) C-34 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as: Acetone...

  • Page 39: Accutouch Touchmonitor Specifications

    Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating. Top and bottom layers separated by Elo-patented separator dots. Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less than ±1%.

  • Page 40: 19" Lcd Touchmonitor (Et1947L-Xxwa-1) Dimensions

    19" LCD Touchmonitor (ET1947L-XXWA-1) Dimensions Front Dimensions 360.6 C-36 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Detail Centering Lip Scale 2.000 See Detail Centering Lip...

  • Page 41: Rear Dimensions

    Rear Dimensions 8X Threaded M4 x 0.7 7mm deep 135.3 147.8 383.8 C-37...
  • Page 42 C-38 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...

  • Page 43: Regulatory Information

    EGULATORY HAPTER I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 44 D) General Information to all Users: This equipment generates, uses and can radi- ate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.
  • Page 45 N10051...
  • Page 46 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...

  • Page 47: Warranty

    ARRANTY HAPTER Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 3 years. Seller makes no warranty regarding the model life of components.
  • Page 48 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.

  • Page 49: Index

    Light Transmission, IntelliTouch, 33 Main Unit, 4 Mechanical, AccuTouch, 35 Mechanical, IntelliTouch, 33 Menu, 22 Minus Counter-clockwise, 22 Monitor Dimensions, 32 Mounting Options, 6 Native Resolution, 27 Operation, 21 Optical, AccuTouch, 35 I n d e x - 4 5...

  • Page 50: Regulatory Information

    Optical, IntelliTouch, 33 Optimal (native) Resolution, 32 Optimizing the LCD Display, 15 OSD Menu Function, 23 Other Features, 33 Other supported resolutions, 32 Out of Range display, 25 Panel Cut Outs, 6 Positional Accuracy, AccuTouch, 35 Positional Accuracy, IntelliTouch, 33 Power Dissipation, 32 Power Supply, 32 Power Switch, 22...

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