Elo TouchSystems 3200L User Manual

32", 42", 46", 52" interactive digital signage touchmonitor

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Page 1 User Manual 3200L 32” Interactive Digital Signage TouchMonitor 4200L 42” Interactive Digital Signage TouchMonitor 4600L 46” Interactive Digital Signage TouchMonitor 5500L 55” Interactive Digital Signage TouchMonitor Interactive Digital Signage Computer Module User Manual – Interactive Digital Signage SW601176 Rev D Page 1 of 34...
Page 2 Tyco Electronics to notify any person of such revisions or changes. Trademark Acknowledgments AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark of the Microsoft group of companies.
Page 3: Table Of Contents
Table of Contents Chapter 1 - Introduction ................4 Chapter 2 – Unpacking ................5 Chapter 3 – Touchmonitor Installation ..........7 Chapter 4 – Computer Module Installation ........11 Chapter 5 – Mounting ................18 Chapter 6 – Operation ................
Page 4: Chapter 1 - Introduction
Chapter 1 - Introduction Product Description Your new Interactive Digital Signage TouchMonitor combines Elo TouchSystems’ reliable performance with the latest developments in touch technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor.
Page 5: Chapter 2 - Unpacking
Chapter 2 – Unpacking Unpacking the Touchmonitor To unpack the touchmonitor, follow these steps: 1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Open and remove all 4 hinged plastic locks. 3.
Page 6 Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Handles are provided on the unit’s back for easier handling. Check that the following items are present and in good condition: •...
Page 7: Chapter 3 - Touchmonitor Installation
Chapter 3 - Touchmonitor Installation Connector Panel & Interfaces Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access the touchmonitor’s connector panel. User Manual – Interactive Digital Signage SW601176 Rev D Page 7 of 34...
Page 8 3200L 4200L / 4600L / 5500L Touchmonitor Connections 1. Connect the HDMI and/or VGA video cables between the monitor’s HDMI/VGA input connectors and your HDMI/VGA video source, respectively. Tighten the VGA cable’s screws for best EMI performance and strain relief. 2.
Page 9 The drivers for the Windows 7, XP, Vista, WePOS, and 32-bit Server 2003 operating systems are provided with your touchmonitor on a CD. Visit the Elo TouchSystems website www.elotouch.com for: • The most up-to-date touch driver versions • Additional touch driver information •...
Page 10 Install both the “USB Touchscreen Drivers” and “APR Touchscreen Driver” when prompted: Screenshot for Windows XP, Vista, Server 2003, Server 2008, and WEPOS installations: Screenshot for Windows 7 installations: After accepting the end-user license agreement, the drivers will finish installing. Reboot your computer after the install is complete.
Page 11: Chapter 4 - Computer Module Installation
Chapter 4 Computer Module Installation Installation Note: Disconnect AC power from the touchmonitor before installing the Computer Module. Installing the Computer Module while AC power is connected to the touchmonitor will damage the Computer Module. 1. Disconnect AC power from the touchmonitor. 2.
Page 12 3. Use a Philips head screwdriver to remove the Computer Module bay’s protective plate. 4. Clear the Computer Module’s docking connector of any debris that may have accumulated during shipment, if necessary. 5. Slide the Computer Module all the way into the bay until it snaps into place User Manual –...
Page 13 6. Replace the protective plate and tighten its thumb screws in order to mechanically secure the computer module. Connector Panel & Interfaces TouchMonitor & Computer Module Connections 1. Once the Computer Module has been installed, connect the AC power cable between the touchmonitor’s POWER IN connector and the AC power source.
Page 14 Operating System Setup ® ® Windows 7, Windows XP Operating Systems The initial setup of the operating system takes approximately 5 minutes. Additional time might be needed for different touchcomputer hardware & operating system configurations. You will need to plug in an external mouse and/or keyboard into the Computer Module connector panel to execute these steps.
Page 15 Click Customize. The “Regional and Language Options” window appears. Select the Languages tab. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” Select the “Regional Options” tab. Select your preferred language from the drop-down list in the Standards and Formats pane.
Page 16 Select your location from the drop-down list in the Locations pane. Click Apply, and then OK. Choosing the computer name (Windows 7 setup only) You will be prompted to enter the computer’s name. Choosing the Windows Update settings (Windows 7 setup only) You will be prompted to select the Windows Update settings.
Page 17 • Additional touch driver information • Detailed touch driver installation guides • Touch drivers for other operating systems Download and install the required touch driver from the Elo Touchsystems website www.elotouch.com. Refer to instructions in Chapter 3. User Manual – Interactive Digital Signage...
Page 18: Chapter 5 - Mounting
Chapter 5 – Mounting Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Two handles are provided on the unit’s back for easier handling. Note: When laying the display face-down (for attaching mounting brackets or stands), protect the glass on the face from scratching and damage.
Page 19 5500L: Rear VESA Mount For the 32” model: A four-hole, 400x200mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MIS-F, 400X200, Y, 6, 90 For the 42”, 46”, and 55” models: An eight-hole, 600x400mm mounting pattern is provided on the rear of the monitor.
Page 20 Optional Stand To install the optional stand: Lay the monitor face-down on a table with the bottom edge flush to the edge of the table. Mount the two “feet” from the optional stand using all of the provided screws. 3200L 4200L / 4600L / 5500L User Manual –...
Page 21: Chapter 6 - Operation
Chapter 6 – Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. To power on the Computer Module, press the touchmonitor power button once. To power off the Computer Module and touchmonitor, press and hold the touchmonitor power button for 4 seconds, or follow the Computer Module’s operating system’s normal power off procedure.
Page 22 The APR performance can be customized to better suit your application. Access the “Set APR Preference” window from the Mode tab of the Elo APR driver control panel: Select the usage type best suited for your application, then press Apply. General: No particular optimization (default) Best Signature: APR performance optimized for signature capture applications Point of Sale: APR performance optimized for Point-of-Sale applications...
Page 23 IntelliTouch Touch Technology The IntelliTouch touchscreen can be re-calibrated to your displayed video image, if needed, through the Calibration function in the Elo driver control panel. Optical Touch Technology When connected to Windows 7 computers, the touchmonitor can report 4 simultaneous touches.
Page 24 On-Screen Display (OSD) Four OSD buttons are provided on the rear of the monitor to adjust various display parameters. The same buttons are provided on an optional OSD Control Box which can plug into the PS/2 connector on the touchmonitor connector panel. The buttons and their functionality are: Button Function when OSD is not displayed:...
Page 25 Switches the scaling method between Full Scaling and Maintain Aspect Ratio. Default: Full Scaling Full Scaling – scales the X- and Y-dimensions of the input video (up or down as needed) to the display’s native resolution. Maintain Maintain Aspect Ratio – Assuming a landscape orientation and an input video with Aspect Ratio aspect ratio smaller than 16:9, scales the Y-dimension of the input video (up or down as needed) to the display’s Y-resolution, and scales the X-dimension to maintain the...
Page 26 The monitor continually scans for active video from VGA, HDMI, and the Computer Module. This adjustment selects which of those input ports should be given priority to be displayed. If there is no Computer Module plugged in, the options are: VGA Priority, HDMI Video Source Priority Default: HDMI Priority...
Page 27 OSD and Power Lockouts Press and hold the “Menu” and “Up” buttons for two seconds to enable/disable the OSD Locking feature. When the OSD Locking is enabled, pressing any of the Menu, Up, Down, or Select keys will have no effect on the system. Press and hold the “Menu”...
Page 28: Chapter 7 - Technical Support
Chapter 7 – Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo TouchSystems Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting...
Page 29: Chapter 8 - Safety & Maintenance
Do not fit or modify the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Only use the power cord that came with your Elo TouchSystems TouchMonitor. Use of an unauthorized power cord might invalidate your warranty.
Page 30 Mercury Warning The 3200L, 4200L, and 4600L products contain fluorescent lamps that contain mercury, which must be recycled or disposed of in accordance with local, state, or federal laws. Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling.
Page 31: Chapter 9 - Regulatory Information
Chapter 9 - Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
Page 32 iii) Reorient the affected receiver’s antenna. iv)Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use.(Unterminated I/O cables are a potential source of high RF emission levels.) vi)Plug the digital device into only a grounded outlet receptacle.
Page 33: Chapter 10 – Warranty
Chapter 10 – Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the TouchMonitors, Computer Module, and their components is 3 (three) years. Seller makes no warranty regarding the model life of components.
Page 34: Product Information
Belgium Asian-Pacific Elo TouchSystems Tyco Electronics Raychem GmbH Tyco Electronics Raychem GmbH Sun Homada Bldg. 2F 301 Constitution Drive (Elo TouchSystems Division) (Elo TouchSystems Division) 1-19-20 Shin-Yokohama Menlo Park, CA 94025 Finsinger Feld 1 Diestsesteenweg 692 Kanagawa 222-0033 D-85521 Ottobrunn...

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Elo TouchSystems 3200L User Manual

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