Elo TouchSystems 3200L User Manual
32"/42"/46" interactive digital signage computer module touchmonitor
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Also See for 3200L:
- Specification sheet (2 pages) ,
- User manual (34 pages) ,
- User manual (40 pages)
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Table of Contents
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Summary of Contents for Elo TouchSystems 3200L
- Page 1 User Manual 3200L 32” Interactive Digital Signage TouchMonitor 4200L 42” Interactive Digital Signage TouchMonitor 4600L 46” Interactive Digital Signage TouchMonitor Interactive Digital Signage Computer Module User Manual – Interactive Digital Signage SW601176 Rev A Page 1 of 45...
- Page 2 AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark of the Microsoft group of companies. Other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
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Page 3: Table Of Contents
Table of Contents Chapter 1 - Introduction Chapter 2 – Unpacking Chapter 3 – Touchmonitor Installation Chapter 4 – Computer Module Installation ... 20 Chapter 5 – Mounting ... 22 Chapter 6 – Operation Chapter 7 – Technical Support Appendix A – Native Resolution Appendix B –... -
Page 4: Chapter 1 - Introduction
Product Description Your new Interactive Digital Signage TouchMonitor combines Elo TouchSystems’ reliable performance with the latest developments in touch technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor. This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, digital signage LCD panel to provide superior display performance. -
Page 5: Chapter 2 - Unpacking
Chapter 2 – Unpacking Unpacking the Touchmonitor To unpack the touchmonitor, follow these steps: 1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Open and remove all 4 hinged plastic locks. 3. - Page 6 Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Two handles are provided on the unit’s back for easier handling. Check that the following items are present and in good condition: •...
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Page 7: Chapter 3 - Touchmonitor Installation
Chapter 3 - Touchmonitor Installation Connector Panel & Interfaces Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access the touchmonitor’s connector panel. User Manual – Interactive Digital Signage SW601176 Rev A Page 7 of 45... - Page 8 3200L 4200L / 4600L Touchmonitor Connections 1. Connect the HDMI and/or VGA video cables between the monitor’s HDMI/VGA input connectors and your HDMI/VGA video source, respectively. Tighten the VGA cable’s screws for best EMI performance and strain relief. 2. Connect the USB touch cable between the monitor’s USB connector and the PC’s USB port.
- Page 9 Installing the APR Touch Technology Software (for Windows 7, Vista, XP, WEPOS, and 32-bit Server 2003) Some software installation is required for your APR touchmonitor to work on your computer. Visit the Elo TouchSystems website www.elotouch.com for: • The latest touch driver versions •...
- Page 10 • Rename the file in the APRdata directory to “AprCF.bin” 4. Connect the USB cable between the monitor’s USB connector and your PC’s USB port. Your touchmonitor’s touch functionality will be working now. Note: Do not lose the touchmonitor’s APR Calibration USB Drive or APR Calibration file! It is unique to your touchmonitor, and required for that touchmonitor to function.
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Page 11: Chapter 4 - Computer Module Installation
Installation Note: Disconnect AC power from the touchmonitor before installing the Computer Module. Installing the Computer Module while AC power is connected to the touchmonitor will damage the Computer Module. 1. Disconnect AC power from the touchmonitor. 2. Remove the cable cover on the side of the touchmonitor (when viewed in landscape orientation) to access the Computer Module bay. - Page 12 3. Use a Philips head screwdriver to remove the Computer Module bay’s protective plate. 4. Clear the Computer Module’s docking connector of any debris that may have accumulated during shipment, if necessary. 5. Slide the Computer Module all the way into the bay until it snaps into place User Manual –...
- Page 13 Connector Panel & Interfaces TouchMonitor & Computer Module Connections 1. Once the Computer Module has been installed, connect the AC power cable between the touchmonitor’s POWER IN connector and the AC power source. 2. Make any desired connections to the Computer Module connector panel. 3.
- Page 14 Operating System Setup ® Windows 7, Windows The initial setup of the operating system takes approximately 5 minutes. Additional time might be needed for different touchcomputer hardware & operating system configurations. You will need to plug in an external mouse and/or keyboard into the Computer Module connector panel to execute these steps.
- Page 15 Click Customize. The “Regional and Language Options” window appears. Select the Languages tab. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” Select the “Regional Options” tab. Select your preferred language from the drop-down list in the Standards and Formats pane.
- Page 16 Select your location from the drop-down list in the Locations pane. Click Apply, and then OK. Selecting the Time Zone When the following window appears, you can change the Computer Module’s time zone, date, and time. After making any changes, click Next to finish. Windows Setup completes the OS installation.
- Page 17 Installing the APR Touch Technology Software (for Elo Computer Modules with Windows 7 and Windows XP) Some software installation is required for the APR touchmonitor to work with the Computer Module. You will need to plug in an external mouse and/or keyboard into the Computer Module connector panel to execute these steps.
- Page 18 Note: Do not lose the touchmonitor’s APR Calibration USB Drive or APR Calibration file! It is unique to your touchmonitor, and required for that touchmonitor to function. If you connect this touchmonitor to a different computer, or if you update the touch driver on your computer, you will need to use the APR Calibration USB Drive again.
- Page 19 Note: Do not lose the touchmonitor’s APR Calibration USB Drive or APR Calibration file! It is unique to your touchmonitor, and required for that touchmonitor to function. If you need to connect this touchmonitor to a different computer, or if you need to update the touch driver on your computer, you will need this APR Calibration USB Drive again.
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Page 20: Chapter 5 - Mounting
Chapter 5 – Mounting Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Two handles are provided on the unit’s back for easier handling. Note: When laying the display face-down (for attaching mounting brackets or stands), protect the glass on the face from scratching and damage. - Page 21 Lay the monitor face-down on a table with the bottom edge flush to the edge of the table. Mount the two “feet” from the optional stand using all of the provided screws. 3200L User Manual – Interactive Digital Signage SW601176 Rev A...
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Page 22: Chapter 6 - Operation
Chapter 6 – Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. To power on the Computer Module, press the touchmonitor power button once. To power off the Computer Module and touchmonitor, press and hold the touchmonitor power button for 4 seconds, or follow the Computer Module’s operating system’s normal power off procedure. - Page 23 The APR performance can be customized to better suit your application. Access the “Set APR Preference” window from the Mode tab of the Elo APR driver control panel: Select the usage type best suited for your application, then press Apply. General: No particular optimization (default) Best Signature: APR performance optimized for signature capture applications Point of Sale: APR performance optimized for Point-of-Sale applications...
- Page 24 Video Generally, for best performance, the output resolution of your video source should match the display’s native resolution. See the display specifications in Appendix C to find your Touchmonitor’s native resolution. Operating in other resolutions will degrade video performance. For further information about video resolutions, please refer to Appendix A. For full APR touch functionality, the input video image should be fully scaled to the display’s native resolution.
- Page 25 Using the OSD buttons controls an on-screen graphical user interface which displays on top of your input video, allowing intuitive adjustment of the following display parameters: Parameter Increase/decrease monitor brightness. Brightness Default: maximum Increase/decrease monitor contrast. Contrast Allows fine adjustments of the panel’s pixel dot clock. Clock Not applicable when using HDMI video or the Computer Module.
- Page 26 Selects which language the OSD information is displayed in. The available languages are: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, and Japanese. Language Default: English. Selects the touchmonitor mounting orientation between Landscape and Portrait to match your physical orientation. This adjusts the rotation of the OSD text and which Mounting bezel logo to light.
- Page 27 OSD and Power Lockouts Press and hold the “Menu” and “Up” buttons for two seconds to enable/disable the OSD Locking feature. When the OSD Locking is enabled, pressing any of the Menu, Up, Down, or Select keys will have no effect on the system. Press and hold the “Menu”...
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Page 28: Chapter 7 – Technical Support
Chapter 7 – Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo TouchSystems Customer Service. Solutions to Common Problems Problem The touchmonitor does not respond when turning on the system. - Page 29 Appendix A – Native Resolution An LCD panel’s native resolution is its width and height measured in number of pixels. In almost all cases, an image displayed on an LCD monitor will look best when your computer’s output resolution matches the LCD panel’s native resolution. For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s native resolution.
- Page 30 Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor or Computer Module. They are not user-serviceable. The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything inside the ventilation slots.
- Page 31 Mercury Warning This product consists of devices that may contain mercury, which must be recycled or disposed of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the monitor display contain mercury.) Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste.
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Page 32: Technical Specifications
32” Interactive Digital Signage TouchMonitor Available Touch Technologies Display Active Area LCD Panel type Pixel Pitch LCD Panel native resolution Contrast Ratio Brightness Lamp Life Response Time Number of Displayable Colors Viewing Angle Video Plug And Play Technical Specifications 760 mm x 450 mm 32”... - Page 33 Audio Power Weight & Dimensions Environmental Conditions Input Connector: 3.5mm TRS jack Input Signal Range: 1Vrms (0dBV) maximum Internal Speakers: a pair of stereo 10W speakers Headphone Output Connector: 3.5mm TRS jack Headphone Output: capable of delivering 90mW per channel continuous RMS power into a 32-ohm load (for a 1KHz signal at 0.2% THD) Input Connector: IEC 60320 C14 Input Voltage Range: 100-240VAC 50/60Hz...
- Page 34 32” Interactive Digital Signage TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev A Page 34 of 45...
- Page 35 42” Interactive Digital Signage TouchMonitor Available Touch Technologies Display Active Area LCD Panel type Pixel Pitch LCD Panel native resolution Contrast Ratio Brightness Lamp Life Response Time Number of Displayable Colors Viewing Angle Video Plug And Play Audio 930.24 mm x 523.26 mm 42”...
- Page 36 Power Weight & Dimensions Environmental Conditions Input Connector: IEC 60320 C14 Input Voltage Range: 100-240VAC 50/60Hz Power Consumption (touchmonitor Only, full audio volume, 120V/60Hz) ON: ?? W typ, 345 W max SLEEP: typ/max OFF: typ/max Power Consumption (touchmonitor with Computer Module,, 120V/60Hz) ON: ?? W typ, 495 W max SLEEP: typ/max OFF: typ/max...
- Page 37 42” Interactive Digital Signage TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev A Page 37 of 45...
- Page 38 46” Interactive Digital Signage TouchMonitor Available Touch Technologies Display Active Area LCD Panel type Pixel Pitch LCD Panel native resolution Contrast Ratio Brightness Response Time Number of Displayable Colors Viewing Angle Video Plug And Play Audio 1018.08 mm x 572.67 mm 46”...
- Page 39 Power Weight & Dimensions Environmental Conditions Input Connector: IEC 60320 C14 Input Voltage Range: 100-240VAC 50/60Hz Power Consumption (touchmonitor Only, 120V/60Hz) ON: typ/ 381W max SLEEP: typ/max OFF: typ/max Power Consumption (touchmonitor with Computer Module,, 120V/60Hz) ON: typ/ 531W max SLEEP: typ/max OFF: typ/max Unpackaged...
- Page 40 46” Interactive Digital Signage TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev A Page 40 of 45...
- Page 41 Elo Digital Signage Computer Module Available Processors RAM (800MHz min) Chipset Video Available Operating Systems Hard Disk Drive Serial Ports USB Ports Gigabit Ethernet Port Audio Ports Real-time clock Power Weight & Dimensions Environmental Conditions Option 1 Intel Celeron Dual Core E1500 2.2GHz 512KB L2 Cache 1GB DDR2 DIMM...
- Page 42 Appendix D - I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
- Page 43 iii) Reorient the affected receiver’s antenna. iv)Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use.(Unterminated I/O cables are a potential source of high RF emission levels.) vi)Plug the digital device into only a grounded outlet receptacle.
- Page 44 Appendix E – Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the TouchMonitors, Computer Module, and their components is 3 (three) years. Seller makes no warranty regarding the model life of components.
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Page 45: Product Information
To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com, or simply call the office nearest you: North America Germany Elo TouchSystems Tyco Electronics Raychem GmbH 301 Constitution Drive (Elo TouchSystems Division) Menlo Park, CA 94025 Finsinger Feld 1...