Download Print this page

Advertisement

Quick Links

USER MANUAL
Elo Touch Solutions
E-Series 3
User Manual: E-Series 3
UM600830 Rev A, page 1 of 36

Advertisement

loading
Need help?

Need help?

Do you have a question about the E 3 Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Elo TouchSystems E 3 Series

  • Page 1 USER MANUAL Elo Touch Solutions E-Series 3 User Manual: E-Series 3 UM600830 Rev A, page 1 of 36...
  • Page 2 Copyright © 2025 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
  • Page 3: Table Of Contents

    Table of Contents Section 1: Introduction ......................................... 4 Section 2: Installation ......................................... 10 Section 3: Operation .......................................... 11 Section 4: Options and Upgrades ....................................18 Section 5: Technical Support ......................................19 Section 6: Safety & Maintenance ....................................20 Section 7: Regulatory Information ....................................23 Section 8: Warranty Information .......................................
  • Page 4: Section 1: Introduction

    Section 1: Introduction Product Description Your new E Series 3 system combines the reliable performance from Elo with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the E Series 3 system. This product is available in four versions.
  • Page 5 Features for E Series 3 • 15.6-inch Display • Dual Speakers • 2 MIMO WiFi Antennas • 75mm VESA Mounting pattern Precautions Follow all warnings, precautions and maintenance tips as recommended in this user manual to maximize the life of your unit and prevent risks to user safety.
  • Page 6 Feature Locations for E Series 3 1. Power Indicator LED The power indicator LED shows the state. See Section 3 for more details. 2. Power Switch Use finger to press the power button to turn on/off. (Do not use a tool or hard object to push the power button). 3.
  • Page 7 4. USB Type-C Port The USB Type-C port allows connection to other type-C compatible devices (5V/9V/15V, up to 27W). 5. Headset The audio port is designed for headset and microphone connectivity. 6. USB 2.0/3.0 Port (0.5A/0.9A) Standard USB 2.0/3.0 ports are available. 7.
  • Page 8 11. Edge USB Port Standard Micro USB 2.0 ports are available at Right Side and Bottom Side. Note : Max IO port Power consumption is 60W , please don’t over 60W . User Manual E-Series 3 UM600830 Rev A, page 8 of 36...
  • Page 9 Features & Specifications for E Series 3 Kit E997555 E-Series 3, Rear Facing Display Mount 843173161594 E185034 Cable, E-Series, Type C to C, CFD 843173162133 Customer facing displays are supported. 0704LS – Elo P/N: E967730  1004LS – Elo P/N: E967935 ...
  • Page 10: Section 2: Installation

    Section 2: Installation Unpacking the E Series 3 Open the carton and verify that the following items are present: Unpacking and Installation E Series 3 Verify that the box contains: • Elo E Series 3 • 90W Power Brick • Quick Install Guide •...
  • Page 11: Section 3: Operation

    Section 3: Operation Power LED The E Series 3 has a Power LED indicating the state of the power. The table below shows LED state and corresponding color. Status LED Light AC off Off mode Sleep mode Orange Green User Manual E-Series 3 UM600830 Rev A, page 11 of 36...
  • Page 12 Ethernet LAN LED LAN Speed Status LAN LED Status 10 Mbps No Color 100 Mbps Orange Color 1 Gbps Green Color Activity Status ACT LED Status No Link No Color Linked Solid (Green Color) Data Activity Blinking (Green Color) User Manual E-Series 3 UM600830 Rev A, page 12 of 36...
  • Page 13: Setting Up The Operating System

    Setting Up the Operating System If the E Series 3 is configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on the hardware configurations and connected devices. To set up the Microsoft®...
  • Page 14: Creating The Recovery Flash Drive

    Creating the Recovery Flash Drive All Windows models come with the built-in Elo Restore Utility on the Windows Desktop. The utility is able to create a recovery flash drive based on the operating system you purchased. Please create your recovery flash drive immediately. In the event the HDD/SSD recovery partition is accidentally deleted or becomes inaccessible, you will need to use the recovery flash drive to recover your system.
  • Page 15 5. Once the message shows "USB Stick complete with…", please remove the flash drive and click "Close" to exit the program. 6. In case the system crashes, you must use the recovery flash drive, reboot the system and press F11 several times to enter DeviceBoot Menu. Then, choose “boot from flash drive”.
  • Page 16: Recovering The Operating System

    Recovering the Operating System If for any reason the operating system needs to be recovered to FACTORY SETTINGS, you can recover your system by following the procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to completely backup all of your data, settings, and customer-installed software before proceeding.
  • Page 17 The following User Interface (UI) will be presented. Select Restore OS. The system will test your hardware automatically. Once the process completes, click Start button to perform the system recovery function. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. Once completed, click the Close button.
  • Page 18: Section 4: Options And Upgrades

    Section 4: Options and Upgrades Adding Optional Upgrades Elo has qualified the following to work seamlessly with your unit. The complete installation and setup instructions are provided with the field- installable kits. Please see your Elo authorized distributor or value-added partner for pricing. M.2 PCIe (NVMe) 128GB SSD (E466613) ...
  • Page 19: Section 5: Technical Support

    Section 5: Technical Support If you are experiencing trouble with your E Series 3, refer to the following suggestions. If the problem persists, please contact your local dealer or Elo Customer Service. Worldwide technical support phone numbers are available on the last page of this user manual. Solutions to Common Problems Problem Suggested Troubleshooting...
  • Page 20: Section 6: Safety & Maintenance

    Section 6: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the E Series 3. They are not user serviceable.  Do not block or insert anything inside the ventilation slots. ...
  • Page 21: Care And Handling

    Power Adaptor Support Notice The following information will help with management of power supply and usage on your E Series 3. Part Number Description UPC code E850098 ESY15E2-2UWF-0-MT-8G-1S-NO-00-BK 843173160894 E850312 ESY15E2-2UWF-0-MT-8G-1S-NO-00-BK-No WiFi 843173160900 E849902 ESY15E2-2UWF-0-MT-8G-1S-W1-64-BK 843173160887 E849711 ESY15E2-2UWF-0-MT-8G-1S-W1-64-BK-No WiFi 843173160870 E153661 ESY15E2-2UWF-0-MT-6G-2S-NO-00-BK 843173161853...
  • Page 22 Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Ensure that product is disposed at the end of its useful life according to local laws and regulations. Elo has put in place recycling arrangements in certain parts of the world.
  • Page 23: Section 7: Regulatory Information

    Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 24 —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. This equipment should be installed and operated to ensure a minimum of 20 cm spacing to any person. Notice to Users in Canada for IC compliance: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada.
  • Page 25: Radio Equipment Directive

    Classification of Certificate Series Configuration Classification Documentation E Series 3 ESY15i2 Class B MD600174 DECLARATIONS OF CONFORMITY, E Series 3 Radio Equipment Directive Elo hereby declares that the radio equipment type, E Series 3, is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.elotouch.com This device is designed and intended for indoor use only.
  • Page 26: Ec R&Tte Directive

    The device is restricted to indoor use only when operating in the 5150 to 5350MHz frequency range. ( for 5G product only) ECC/DEC/ (04)08: The use of the frequency band 5150-5350 and 5350-6425Mhz MHz is restricted to indoor operation because of the protection requirements of satellite services. EC R&TTE Directive EU Directive 2014/53/EU of the European Parliament and of the Council of 16 April 2014 on the harmonization of the laws of the Member States relating to the making available on the market of...
  • Page 27 Brazil Anatel: RF :14242-20-04423 Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados. Información México La operación de este equipo está sujeta a las siguientes dos condiciones: 1) es posible que este equipo o dispositivo no cause interferencia perjudicial y 2) este equipo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
  • Page 28 Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician.
  • Page 29 Image Sticking What is Image Sticking? What Causes Image Sticking? Image persistence, image burn-in, and image sticking are terms used to describe LCD image retention. LCD image retention occurs when a fixed pattern is displayed over a prolonged period of time. The fixed pattern causes a parasitic capacitance to build up within the LCD component, which prevents the liquid crystal molecules from returning to their normal relaxed state.
  • Page 30 User Manual E-Series 3 UM600830 Rev A, page 30 of 36...
  • Page 31: Agency Certifications

    Agency Certifications The following certifications and marks have been issued or declared for this system: United State FCC, UL,  Canada IC, cUL  Europe CE, CB  Germany TUV  Argentina S-Mark  Mexico NOM  UKCA  Energy Star® ...
  • Page 32: Explanation Of Markings

    Explanation of Markings 1. In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
  • Page 33 中国 RoHS (China RoHS) 根据中国法律《电器电子产品有害物质限制使用管理办法》,以下部分列出了产品中可能包含的有害物质的名称和含量。 中国电子电气产品环境信息 有毒或有害物质与元素 部件名称 铅 (Pb) 汞 (Hg) 镉 (Cd) 六价铬 多溴联苯 多溴联苯醚 (Cr6+) (PBB) (PBDE) 塑料部件 金属零件 电线和电缆 组件 印制线路板 本表格依据 SJ/T 11364 的规定编制. 〇: 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限量要求以下. X: 表示该有害物质至少在该部件的某一均质材料中的含量超出GB/T 26572规定的限量要求.对于带X的项 目,已经根据欧洲RoHS认证豁免。 标志说明 根据 SJ/T 11364 的要求,电子信息产品标有以下污染控制标识。 此产品在 10 年内不会对环境产生影响。 绿色产品标识...
  • Page 34: Section 8: Warranty Information

    Section 8: Warranty Information For warranty information, go online https://www.elotouch.com/support/warranty User Manual E-Series 3 UM600830 Rev A, page 34 of 36...
  • Page 35 Notes ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ User Manual E-Series 3 UM600830 Rev A, page 35 of 36...
  • Page 36 www.elotouch.com Visit our website for the latest Product Information Specifications Upcoming Events Press Releases Software Drivers To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Americas Europe (EMEA) Asia-Pacific Tel +1 408 597 8000 Tel +32 16 930 136...