Elo TouchSystems 4.0 Steel KDS I Series User Manual

Hide thumbs

Table Of Contents

Quick Links

Download this manual

USER MANUAL

Elo Touch Solutions

I-series 4.0 Steel KDS

User Manual –I-series 4.0 Steel KDS

UM600910 Rev A page 1 of 75

Table of Contents

Need help?

Do you have a question about the 4.0 Steel KDS I Series and is the answer not in the manual?

Questions and answers

Summary of Contents for Elo TouchSystems 4.0 Steel KDS I Series

Page 1 USER MANUAL Elo Touch Solutions I-series 4.0 Steel KDS User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 1 of 75...
Page 2 Copyright © 2020 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Page 3: Table Of Contents
Contents Section 1 ................................................. 6 Product Description ............................................................7 Overview – Specifications ..........................................................7 Features: I-series 4.0 Steel KDS ........................................................... 8 Section 2 ................................................. 9 Unpacking ................................................................. 10 Wall mount ................................................................ 10 How to Install Power over Ethernet ........................................................ 12 Power Button ..............................................................
Page 4 Storage Manager ............................................................. 43 Location ................................................................45 Security................................................................46 Accounts ................................................................49 Accessibility ............................................................... 50 Digitial Wellbeing & parental controls ......................................................52 System ................................................................53 Reset options ..............................................................56 Multiple users ..............................................................56 To switch users ..............................................................56 To add user ................................................................ 56 To delete guest from the device ........................................................
Page 5 Emissions and Immunity Information ......................................................70 Warnings ................................................................72 Radio Equipment Directive ..........................................................72 Agency Certifications ............................................................74 Waste Electrical & Electronic Equipment Directive (WEEE) ................................................ 74 Section 7: Warranty Information ........................................... 75 User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 5 of 78...
Page 6: Section 1
Section 1 Introduction User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 6 of 78...
Page 7: Product Description
Product Description Your new I-Series Steel Value Android Interactive Signage system combines the reliable performance from Elo with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the I-Series Steel Value system. Overview –...
Page 8: Features: I-Series 4.0 Steel Kds
Features: I-series 4.0 Steel KDS User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 8 of 78...
Page 9: Section 2
Section 2 Getting Started User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 9 of 78...
Page 10: Unpacking
Unpacking Verify that the box contains: • Elo I-series Steel Value • Power Brick(Only for Without POE SKU) • Region Specific power cable(Only for Without POE SKU) • Quick Install Guide • Cable tie Remove all protective materials from the device. Inspect the device for damage.
Page 11 coded: VESA MIS-D, 75,C and VESA MIS-D, 100,C For the 22inch size, A four-hole 75x75 mm and 100x100 mm mounting patterns for M4*6 screws are available. The VESA FDMI-compliant mounting is coded: VESA MIS-D, 75,C and VESA MIS-D, 100,C User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 11 of 78...
Page 12: How To Install Power Over Ethernet
How to Install Power over Ethernet • The I-Series Steel has dedicated POE models for 10, 15, and 22-inch sizes. POE cannot be added to a non-POE / standard power supply model. • Please note that POE models can still accept a standard power supply if desired. User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 12 of 78...
Page 13: Power Button
Power Button Note: As soon as power is applied to the system, the device will boot up. Do not touch the screen during system boot up. • To turn ON the system, press power button for 500 milliseconds. • To Shut down or Restart, press and hold the power button for more than 2 seconds and follow the on-screen display menu. •...
Page 14 Power / Function Buttons Features and Gestures Power button On-Screen display menu If the power button is pressed for more than 2 seconds, a pop-up screen menu will appear. Android Home Eloview For shutting down the system For shutting down the system For rebooting the system For rebooting the system For Bug Report...
Page 15 Out of Box Experience (OOBE) Step 1: Step 2: Step 3: • • • Connect to Wi-Fi or tap “Set Tap anywhere to proceed Choose the following set up up offline” to skip Wi-Fi set with set up. method. • Follow on-screen instruction •...
Page 16: Elo Hub Home Screen - Enroll With Eloview
Elo Hub Home Screen – Enroll with Eloview Refer to ELOVIEW SUPPORT PAGE on www.elotouch.com for Eloview information The Elo Hub Home Screen is the starting point for navigating of the device. You can place your favorite apps and widgets here. Note: The images below may appear different from the actual device.
Page 17 Elo Hub Quick Settings To access the Quick Settings, tap 3 lines menu from Elo Hub Home Screen. Located on the upper right side. Exit Settings: ❖ Wi-Fi ❖ Bluetooth ❖ Battery • Brightness Tap an Icon once to enable ❖...
Page 18: Android Lock And Home Screens - Gms
Android Lock and Home Screens – GMS Note: The images below may appear different from the actual computer. Lock Screen Home Screen Notifications Status Bar Lock Feature Time & Date Shortcut Icon Google apps (Bundle) Search Bar Navigation Bar Home Screen is the starting point for navigating the i-series device.
Page 19 Android Notification Panel The notification panel allows for quick access to setting shortcuts and notification alerts. Note: The images below may appear different from the actual device. Quick Settings Bar Notification Setting Notifications Navigation Bar To open the Notification Panel •...
Page 20 Android Quick Acess Panel Access Panel allows for quick access frequently used settings, Brightness, and a shortcut to Android System Settings Note: The images below may appear different from the actual computer. Brightness Quick Access Panel ❖ Move the slider bar left or ❖...
Page 21 Android Application Drawer & Google Application The application drawer is a menu containing all of the applications installed on the device including Android System Settings. This is different from the Home Screen, as it contains every installed app and cannot be customized. Note: The images below may appear different from the actual computer.
Page 22 Customize and add a shortcut to the Home Screen. Note: The images below may appear different from the actual computer. • From the Application drawer, press and hold an app or (Icon) then drag the Icon to move the app to the Home Screen. •...
Page 23: Section 3
Section 3 Android System Settings The Android System Settings menu allows you to control most aspects of your device - everything from establishing a new Wi-Fi or Bluetooth connection, to installing a third-party onscreen keyboard, to adjusting system sounds and screen brightness. User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 23 of 78...
Page 24: Network & Internet
Network & Internet The Network & Internet application allows you to access Wi-Fi, Airplane Mode, Mobile plan, Hotspot, Tethering and Advanced settings of Data Saver, VPN and DNS. To set up Network and Internet, enter Android Settings → Network & Internet → Wi-Fi •...
Page 25: Wi-Fi Hotspot
Disconnecting a connected Wireless Network • setting of the connected device. • (FORGET) icon to disconnect. Ethernet Note: To connect the i-series 4.0 to Ethernet, when available, the i-series 4.0 will automatically prioritize the ethernet connection. If the i-series 4.0 does not, please follow the steps below. •...
Page 26 Bluetooth tethering This feature is for sharing internet network connection to another device using Bluetooth. Note: The Bluetooth must be paired first from i-series 4.0 to another device or PC. See Connected devices → Bluetooth on this user manual. • Tap Hotspot and tethering.
Page 27: Connected Devices
Connected devices The Connected devices application allows you to pair Bluetooth devices, NFC, and USB (Tethering File transfer MDI and PTP) To setup, enter Android Settings → Connected devices → Note: To activate the USB settings, connect the USB cable from the i-series 4.0 to another device or PC. Once the i-series detects the external computer, it will become available in the USB preference settings.
Page 28 • When a pairing request message appears. • Verify the pairing number is the same. • If the pairing requests a PIN, enter the PIN. • Tap PAIR, to connect. • When the Bluetooth device is successfully connected to i-series 4.0, the connection will show as Active or Connected. Unpair a paired Bluetooth Device •...
Page 29 • Tap Connection preferences. • Tap Cast. • 3-dots menu. • Tap Enable wireless display to begin scanning for compatible displays. • From the list, tap a wireless display (e.g. TV). From the Wireless Display device (TV), if promoted tap Allow. Disconnect and forget a connected wireless display •...
Page 30 • 3-dots menu. • Tap Enable wireless display to be unchecked Printing Note: Make sure i-series 4.0 and printer are connected to the same network. • Tap Connection preferences. • Tap Printing. • Tap Default Print Service. • Tap toggle switch to ON •...
Page 31: Poe Power Manager
PoE Power Manager When Power over Ethernet is being used, the PoE power manager allows the ability to enable and disable available features. Note: 25.5W is the maximum available power when using the PoE module. When system is powered by POE module, type-C /USB3.0 Port power was turned off by default setting.
Page 32: Apps & Notifications
Apps & Notifications App & Notification settings are to streamline app alerts by changing which apps send notifications and how the notifications alert you. To manage App & Notification, enter Android Settings → App & Notification Setting notifications • In the Recently opened apps, tap SEE ALL APPS or App info. •...
Page 33 • To allow a permission to an application, tap an app from DENIED menu. • To deny a permission to an application, tap an app from ALLOWED menu. Setting notifications in the lock screen • To set up notification in the lock screen from Apps and notification screen, tap Notifications. •...
Page 34 • To deny a permission to an application, tap an app from ALLOWED menu. User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 34 of 78...
Page 35: Display
Display The Display application manages the screen’s display settings. To modify Display settings, enter Android Settings →Display → Auto Idle mode • Tap Auto idle mode to enable or disable • When enabled, the backlight will turn off between the hours of 00:00 and 06:00 daily. Brightness Level •...
Page 36: Auto-Rotation Screen
• Tap to save. Auto-rotation screen • Tap Auto-rotation screen to enable or disable. Font size • Tap Font size. • Move the slider bar left or right to adjust the text size. Display size • Tap Display size. • Move the slider bar to left or right to adjust the screen size.
Page 37 • To activate Screen saver, tap START NOW. User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 37 of 78...
Page 38 Screen Orientation • Tap Screen Orientation. • Select the orientation from the following option. • Tap to save. Touch through • Tap enable to enter touch through mode and default is normal mode User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 38 of 78...
Page 39: Sound
Sound The sound application is to manage audio, vibration and Do not Disturb features. To modify settings, enter Android Settings → Sound → Volumes • To decrease or increase the following sound volume, drag slider left or right. Do not Disturb •...
Page 40 Shortcut to Prevent Ringing • Tap Shortcut to prevent ringing. • Tap toggle switch to enable. • Select from the following options. • To disable , tap toggle switch. Default Notification Sound • Tap Default notification sound. • Select a sound from the list (e.g. Pixie Dust) and tap OK to save. Default Alarm Sound •...
Page 41 Audio Policy • Select to audio output port. • Default is Auto User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 41 of 78...
Page 42 Advanced • To enable or disable on the following features below, tap a feature. User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 42 of 78...
Page 43: Storage
Storage To manage Storage, enter Android Settings → Storage → Internal Shared Storage • To check the status of internal memory storage, tap Internal Shared storage. Storage Manager This feature is to help free up storage space, storage manager removes backed up photos and video from the device. •...
Page 44 Privacy The Privacy application is to give you control over what permissions of applications can have. To manage permission, enter Android Settings → Privacy → Permission Manger This is to grant permission of an App that uses storage, phone, and location. •...
Page 45: Location
Location To modify Locations settings, enter Android Settings → Location • Tap Location. • To enable or disable, tap Use location • For apps have requested location recently, tap See all. • To update permission, tap App permission. • To scan for Wi-Fi networks and Bluetooth, tap Wi-Fi and Bluetooth scanning, Note: This feature allows apps and services to scan for Wi-fi networks and Bluetooth anytime.
Page 46: Security
Security To change Security settings, enter Android Settings → Security → Security Status Google Play Protect • Scans all apps to find any viruses. Find My Device • Once an account is associated with the device, it can be found if the device is misplaced. Security Update •...
Page 47 Pin Security • Tap PIN • Tap YES. • Enter a PIN number must be at least 4 digits minimum and tap NEXT. • Re-enter PIN numbers and tap CONFIRM. • Follow on-screen instruction and tap DONE. Password Security • Tap Password.
Page 48 • Tap YES. • Tap REMOVE to confirm. User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 48 of 78...
Page 49: Accounts
Accounts To add an account, enter Android Settings → Accounts • To set up an account, tap Account. • Tap + Add account. • Enter an email account. • Enter an Account type you want to add (PERSONAL - POP3 or PERSONAL – IAMP). •...
Page 50: Accessibility
Accessibility The Accessibility is a large on-screen menu to control the Elo i-series device. You can control display, audio & on-screen text and more. To modify settings, enter Android Settings → Accessibility • From the menu, select a feature to change the setting. •...
Page 51 • To enable or disable , tap the feature. • To adjust slide bar, drag slider right or left. • For other settings, tap the feature and follow the on-screen instruction to complete the setup. User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 51 of 78...
Page 52: Digitial Wellbeing & Parental Controls
Digitial Wellbeing & parental controls • Digital Wellbeing and Parental controls are available here. User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 52 of 78...
Page 53: System
System To modify settings, enter Android Settings → System → Languages & input • To change language, tap Languages & input. • Tap Language. • Tap + Add a language, then choose from the list of languages to add (e.g. Espanol). •...
Page 54 • Tap Gestures. For camera gesture • Tap Jump to camera. • Tap Jump to camera to enable or disable When set to enable, pressing power button twice will activate, the digital camera. ❖ For notification volume gesture • Tap Preventing ringing •...
Page 55 Date & Time The recommended setting for “Date and Time” is to use, “USE network provided time”. Note: And for Time zone when is set to “USE network provided zone”, you need a sim card to work. For manual settings: •...
Page 56: Reset Options
Advanced Reset options • To select a following option to reset, tap Reset options. • From the list, select an item to reset then tap to execute and follow on-screen instruction. Multiple users • Tap Multiple users. • Tap toggle switch to To switch users •...
Page 57: To Delete Guest From The Device
To delete guest from the device • 3-dot menu from Multiple Users screen. • Tap Delete Guest from this device. To rename Admin Profile info • admin • Enter the name. • Tap OK to save. Developer (Accessing developer option menu) •...
Page 58: About Tablet
About tablet For viewing specific information of i-series device. Settings → About phone To view and modify settings, enter Android Tap once to change the device name. Tap once to view add, and update emergency information. Tap once to view. Tap once to view Model, Hardware and Serial number information.
Page 59: Section 4
Section 4 Operational User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 59 of 78...
Page 60: About Camera App
About Camera App Camera Camera Features Options Shutter Release icon Switch to video mode Switch - A switch between Camera to Video. Shutter Release - For taking picture. All other option available by clicking the gearhead icon are listed in the table below. User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 60 of 78...
Page 61: Take A Picture And Record Video
Take a Picture and Record Video • camera app to access the Digital camera. • To change camera and video settings, see features. • From the switch, located on left side of hidden area, swipe right to get the following options. For Video recording, tap Video Icon.
Page 62: Take A Screenshot
Take a Screenshot For capturing an image of the screen. The device will automatically save the image in the File folder application. • Press the power button for more than 2 seconds and a pop-up screen menu will appear then tap screenshot.
Page 63 Copy and Move Files • To copy or move files into new location press and hold an item from the folders above or tap 3 dots menu to select all items in the folder. • 3 dots menu again and choose “Copy to” or “Move to”. •...
Page 64: About Android Debug Bridge (Adb) Control
G-Sensor All I-Series 4.0 units are equipped with a g-sensor and will rotate the video based on the orientation of the device. USB – C Settings All I-series 4.0 device supports USB – C video, audio and touch via the USB- C cable. The 15.6 and 22in I-series 4.0 device can also support power up to an Elo 1502L Touch monitor via the USB –...
Page 65 • Find the IP address (by going to Settings → Network & Internet → Wi-Fi →Tap the active connection → Advanced→ IP Address. • On your host computer, use the command ADB connect <IP address> to be able to perform ADB actions. To connect via USB, perform the following steps •...
Page 66: Factory Full Reset
Factory Full Reset A full factory reset should only performed if all other recovery methods have failed and all other troubleshooting options. Perfoming a full factory reset results in loss of data. This options will recover the original factory image state by erasing all data in the main storage on the Elo handheld computer.
Page 67: Optional Peripherals
Optional Peripherals Part Number Comment E153026 65W power brick kit E408976 65W power brick kit E572635 90W power brick kit • 90W power brick is used for I-series Steel Value 15.6/21.5 to connect a monitor via USB-C cable • 65W power brick is used for I-series Steel Value only User Manual –I-series 4.0 Steel KDS UM600910 Rev A page 67 of 78...
Page 68: Section 5: Technical Support And Maintenance
Section 5: Technical Support and Maintenance Image Sticking What is Image Sticking? What Causes Image Sticking? Image persistence, image burn-in, and image sticking are terms used to describe LCD image retention. LCD image retention occurs when a fixed pattern is displayed over a prolonged period of time. The fixed pattern causes a parasitic capacitance to build up within the LCD component, which prevents the liquid crystal molecules from returning to their normal relaxed state.
Page 69: Elo I-Series 4.0 Care And Handling
Elo I-series 4.0 Care and Handling The following tips will help maintain optimal performance of your Elo I-series 4.0 KDS: • To prepare for cleaning the touchscreen, power down the device (if possible), or ensure your on-screen software can tolerate false touches while you clean. •...
Page 70: Section 6: Regulatory Information
Section 6: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment, or pose a fire hazard if the limitations are not followed.
Page 71 This equipment should be installed and operated to ensure a minimum of 20 cm spacing to any person. Notice to Users in Canada for IC compliance: This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada. CAN ICES-003 (A)/NMB-003(A) This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s).
Page 72: Warnings
2. If this equipment appears to cause interference with radio or television reception, or any other device: a. Verify as an emission source by turning the equipment off and on. If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures: Move the digital device away from the affected receiver.
Page 73 Operation frequency and radio-frequency power are listed as below: • WLAN 802.11b/g/n/ac 2400 - 2483.5MHz < 19 dBm EIRP 5150 - 5250MHz < 19 dBm EIRP • BT 2400-2483.5MHz < 11 dBm EIRP ECC/DEC/ (04)08: The use of the frequency band 5 150-5 350 MHz is restricted to indoor operation because of the protection requirements of satellite services EC R&TTE Directive EU Directive 2014/53/EU of the European Parliament and of the Council of 16 April 2014 on the harmonization of the laws of the Member States relating to the making available on the market of radio...
Page 74: Agency Certifications
Agency Certifications The following certifications and marks have been issued or declared for this peripheral: • UL, FCC (US) – Class B • cUL, IC (Canada) • CB (International Safety) • CE (Europe) – Class B • VCCI/MIC(Japan) • RCM (Australia) •...
Page 75: Section 7: Warranty Information
Section 7: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers Google, Android, Google Play and YouTube are trademarks of Google LLC. To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you.

This manual is also suitable for:

Esy10i4 Esy15i4 Esy22i4