Dell UltraSharp UP3221Q User Manual page 91

Safety Related
Issues
Intermittent
Problems
Missing Color
Wrong Color
Image retention
from a static
image left on
the monitor for
a long period of
time
Image Ghosting Fast moving
Visible signs • Do not perform any troubleshooting steps.
of smoke or
• Contact Dell immediately.
sparks
Monitor • Ensure that the video cable connecting the
malfunctions
on & off
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to
Picture • Perform monitor self-test feature check.
missing color
• Ensure that the video cable connecting the
• Check for bent or broken pins in the video
Picture color • Change the settings of the Color Space in
not good
• Set the parameters of User 1, User2, or 
• Calibrate the monitor with the built-in
Faint • Use the Power Management feature to turn
shadow from
the static
image
displayed
• Alternatively, use a dynamically changing
appears on
the screen
• Change the Response Time in the
images leave
a trail of
shadow
images
monitor to the computer is connected
properly and is secure.
determine if the intermittent problem occurs
in self-test mode.
monitor to the computer is connected
properly and is secure.
cable connector.
the Color menu OSD depending on the
application.
User 3 of the Color Space to user preferred
settings.
colorimeter.
off the monitor at all times when not in use
(for more information, see
Management Modes).
screensaver.
menu.
Power
Display
Troubleshooting
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