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Dell UltraSharp UP3017A
User's Guide
Model: UP3017A
Regulatory model: UP3017t

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Table of Contents
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Summary of Contents for Dell UltraSharp UP3017A

  • Page 1 Dell UltraSharp UP3017A User’s Guide Model: UP3017A Regulatory model: UP3017t...
  • Page 2 Copyright © 2020 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents Safety Instructions ....... . 5 About Your Monitor ........6 Package Contents .
  • Page 4 FCC Notices (U.S. only) and Other Regulatory Information ..65 Contacting Dell....... . . 65 EU product database for energy label and product information sheet .
  • Page 5: Safety Instructions

    Safety Instructions For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces. WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
  • Page 6: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 7: Product Features

    0.03 0.13 Product Features The Dell UltraSharp UP3017A monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • 75.62 cm (30-inch) active area display (Measured diagonally) 2560 x 1600 (16:10 aspect ratio) resolution, plus full-screen support for lower resolutions.
  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front view Label Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. About Your Monitor...
  • Page 9 Refer to this label if you need to contact Tag label Dell for technical support. Dell soundbar mounting slots Attaches the optional Dell soundbar. NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar. Dell soundbar is sold separately.
  • Page 10 Side View USB downstream port Port with battery icon supports BC 1.2. Bottom View 2 3 4 5 67 8 9 Label Description AC power connector To connect the monitor power cable. HDMI 1 connector Connect your computer with HDMI cable (optional). HDMI 2 connector DP connector (in) Connect your computer with DP cable.
  • Page 11: Monitor Specifications

    Audio line-out port Connect speakers to playback audio coming through HDMI or DP audio channels. Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones. WARNING: Excessive sound pressure from earphones or headphones can cause hearing damage or loss. USB upstream ports Connect the USB cable that comes with your monitor to the computer.
  • Page 12 -5° to 21° Swivel -30° to 30° Pivot -90° to 90° Cable management Dell Display Manager Easy Arrange and other key features (DDM) Compatibility Security Security lock slot (cable lock sold separately) Anti-theft stand lock slot (to panel) NOTE *: at panel native only, under Custom Mode preset.
  • Page 13 Preset Display Modes Horizontal Sync Polarity Vertical Pixel Clock Display Mode Frequency (Horizontal/ Frequency (Hz) (MHz) (kHz) Vertical) 720 x 400 31.5 70.0 28.3 VESA, 640 x 480 31.5 60.0 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 800 x 600 37.9 60.0 40.0...
  • Page 14 MST Multi-Stream Transport (MST) Modes MST Source Monitor Maximum number of external Monitors that can be supported 2560 x 1600/60 Hz 1920 x 1200/60 Hz 2560 x 1600/60 Hz NOTE: Maximum external monitor resolution supported is 2560 x 1600 60Hz only. Electrical Specifications Video input signals •...
  • Page 15 Physical Characteristics Connector type • DP (HDCP 1.4) connector (include DP in and DP out) • mDP (HDCP 1.4) connector • HDMI (HDCP 1.4) connector • Audio line-out • USB 3.0 connector (Port with battery icon supports BC 1.2) Signal cable type (in-box) DP to mDP, 1.8 M cable USB 3.0, 1.8 M cable Dimensions (with stand)
  • Page 16 Environmental Characteristics Compliant Standards TCO Certified Display RoHS Compliant BFR/PVC Free monitor (excluding cables) Temperature Operating 0°C to 35°C (32°F to 95°F) Non-operating –20°C to 60°C (–4°F to 140°F) Humidity Operating 10% to 80% (non-condensing) Non-operating 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,404 ft) (maximum)
  • Page 17 Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(u) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) DP_Cable Detect AUX CH (n) Hot Plug Detect +3.3V DP_PWR About Your Monitor...
  • Page 18 DP connector (out) Pin number 20-pin side of the connected signal cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) CONFIG1 CONFIG2 AUX CH(p) AUX CH(n) Hot Plug Detect DP_PWR About Your Monitor...
  • Page 19 mDP connector Pin number 20-pin side of the connected signal cable Hot Plug Detect ML3 (n) CONFIG1 ML3 (p) CONFIG2 ML2 (n) ML0 (p) ML2 (p) ML0 (p) DP_Cable Detect ML1 (n) AUX (p) ML1 (p) AUX (n) +3.3V DP_PWR About Your Monitor...
  • Page 20 HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 21 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 2 USB downstream ports. Your computer has the following USB ports: •...
  • Page 22: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors. About Your Monitor...
  • Page 23: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: •...
  • Page 24 • Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard. monitor screen at or below eye level monitor and keyboard positioned directly in front of the user wrists relaxed and at...
  • Page 25: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...
  • Page 26: Maintenance Guidelines

    • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
  • Page 27: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor on a flat, clean, and soft surface to avoid scratching the display panel.
  • Page 28 • Hold the stand base with the triangle mark facing upward. • Align the stand base protruded blocks to the matching slot on the stand. • Insert the stand base blocks fully into the stand slot. Setting Up the Monitor...
  • Page 29 • Lift the screw handle and turn the screw clockwise. • After fully tightening the screw, fold the screw handle flat within the recess. Setting Up the Monitor...
  • Page 30: Using The Tilt, Swivel, And Vertical Extension

    Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. If you purchased any other stand, refer to the respective stand setup guide for set up instructions. Tilt, Swivel and Vertical Extension With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.
  • Page 31: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’...
  • Page 32 NOTE: UP3017A default setting is DP 1.2. A DP 1.1 Graphic card may not display normally. Please refer to “product specific problems – No image when using DP connection to the PC” to change default setting. Single monitor connection Connecting the DP (or mDP) cable NOTE: Default is DP port.
  • Page 33 NOTE: When connecting two computers to the monitor, the monitor’s USB downstream ports for the keyboard and mouse can be assigned to different input signals from the two computers by changing the USB Selection setting from the OSD menu. (See USB Selection for details) Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.
  • Page 34: Organizing Your Cables

    Multiple monitor connections Connecting the monitor for DP Multi-Stream Transport (MST) function DP out NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. NOTE: Remove the rubber plug when useing the DP out connector. Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting...
  • Page 35: Removing The Monitor Stand

    Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up.
  • Page 36: Wall Mounting (Optional)

    Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor on a soft cloth or cushion on a stable, flat table. Remove the stand.
  • Page 37: Operating The Monitor

    Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 38 The following table describes the front panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to directly access the “Brightness/ Contrast” menu. Shortcut key: Brightness/Contrast Use this button to choose from a list of Input Source. Shortcut key: Input Source Use this menu button to launch the on-screen display...
  • Page 39 Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu.
  • Page 40: Using The On-Screen Display (Osd) Menu

    NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. Dell UltraSharp UP3017A Energy Use Brightness/Contrast Input Source Color...
  • Page 41 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Dell UltraSharp UP3017A Energy Use Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Personalize Others Resolution : 2560x1600, 60Hz Brightness Brightness adjusts the luminance of the backlight (minimum 0;...
  • Page 42 Reset Input Resets your monitor’s Input Source settings to the factory Source defaults. Color Use the Color menu to adjust the color setting mode. Dell UltraSharp UP3017A Energy Use Brightness/Contrast Preset Modes Standard Input Source Input Color Format...
  • Page 43 Description Submenus Preset Mode When you select Preset Modes, you can choose Standard, ComfortView, Multimedia, Movie, Game,Color Temp., Color Space, or Custom Color from the list. Dell UltraSharp UP3017A Energy Use Brightness/Contrast Preset Modes Standard Input Source Input Color Format...
  • Page 44 – REC709: This mode matches 99% REC709 standard. – DCI-P3: This mode reproduces 99% of DCI-P3 digital cinema color standard. – CAL1/CAL2: User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software. Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro.
  • Page 45 Icon Menu and Description Submenus • Custom Color: Allows you to manually adjust the color settings. Press the buttons to adjust the Red, Green, and Blue values and create your own preset color mode. buttons to select the Gain, Offset, Use the Hue, Saturation.
  • Page 46 RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI or DP-mDP cable. YPbPr: Select this option if your DVD player supports only YPbPr output. Dell UltraSharp UP3017A Energy Use Brightness/Contrast Preset Modes...
  • Page 47 Icon Menu and Description Submenus Display Use the Display menu to adjust image. Dell UltraSharp UP3017A Energy Use Brightness/Contrast Aspect Ratio Wide 16:10 Input Source Monitor Sleep Sleep After Timeout Color Sharpness Display Dynamic Contrast PIP/PBP Response Time Normal USB Selection Off...
  • Page 48 Description Submenus PIP/PBP This function brings up a window displaying image from another input source. Thus you can watch two images from different sources at the same time. Dell UltraSharp UP3017A Energy Use Brightness/Contrast PIP/PBP Mode Off Input Source PIP/PBP (Sub)
  • Page 49 Icon Menu and Description Submenus PIP/PBP Mode Adjusts the PBP (Picture by Picture) model to PIP Small, PIP Large, PBP Aspect Ratio, or PBP Fill. You can disable this feature by selecting Off. PIP Small PIP Large PBP Aspect PBP Fill Ratio PIP/PBP (Sub) Select between the different video signals that may be...
  • Page 50 The display and USB upstream ports connection can be changed by selecting the input source function. When you use only one upstream port, the connected upstream port is active. Dell UltraSharp UP3017A Energy Use Brightness/Contrast USB 1 Input Source...
  • Page 51 Allows you to set the audio source from the main window or the sub-window. Reset Audio Select this option to restore default audio settings. Energy Dell UltraSharp UP3017A Energy Use Brightness/Contrast Power Button LED On in On Mode Input Source Off...
  • Page 52 Submenus Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell UltraSharp UP3017A Energieverbrauch Brightness/Contrast Language English Input Source...
  • Page 53 Description Submenus Personalize Select from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Rotation, PIP/PBP Modes, USB Select Switch, or Video Swap and set as shortcut key. Dell UltraSharp UP3017A Energy Use Brightness/Contrast Shortcut Key 1 Preset Modes Input Source Shortcut Key 2...
  • Page 54 Select Disable to turn off this feature. Enable this feature for best user experience and optimum performance of your monitor. Dell UltraSharp UP3017A Energy Use Brightness/Contrast DDC/CI Enable Input Source...
  • Page 55 OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled. Dell UltraSharp UP3017A To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue?
  • Page 56 When the monitor enters the Standby mode, the following message appears: Dell UltraSharp UP3017A Going into Standby mode… Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages will appear...
  • Page 57 Dell UltraSharp UP3017A No HDMI1 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/support/monitors Dell UltraSharp UP3017A No HDMI2 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/support/monitors Select OSD items of On in Standby Mode in Energy feature, the following message will...
  • Page 58 Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): •...
  • Page 59: Troubleshooting

    While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell UltraSharp UP3017A No DP Cable The display will go into Standby Mode in 4 minutes.
  • Page 60 Dell UltraSharp UP3017A No HDMI1 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/support/monitors Dell UltraSharp UP3017A No HDMI2 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/support/monitors This box also appears during normal system operation, if the video cable becomes disconnected or damaged.
  • Page 61: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
  • Page 62: Common Problems

    • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Stuck-on Pixels LCD screen has •...
  • Page 63: Product Specific Problems

    Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.
  • Page 64: Universal Serial Bus (Usb) Specific Problems

    Specific What You Possible Solutions Symptoms Experience The picture The picture • Due to different video formats (aspect ratio) of does not fill the cannot fill the DVDs, the monitor may display in full screen. entire screen height or width •...
  • Page 65: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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