Mercedes-Benz AMG GT Operator's Manual page 233

If Accident and Breakdown Management is
called via the voice control system and no
service has been activated, the following data
can also be called up from the vehicle by the
Mercedes-Benz Customer Center:
Current vehicle location
R
Data transfer if Mercedes me connect serv‐
ices are activated
Only if the respective service is activated will
additional incident-specific data be transmitted
in the second stage to enable an optimal
service.
An overview of the data transmitted can be
found in the respective terms of use for
Mercedes me connect services. These can be
obtained in the Mercedes me Portal: https://
me.secure.mercedes-benz.com
Data processing
The data transmitted within the scope of the call
is deleted from the processing system after the
call is finished, in so far as this data is not being
used for other activated Mercedes me connect
services.
The incident-specific data is processed and
stored in the Mercedes-Benz Customer Center
and, if required to process the incident, forwar‐
ded to the service partner authorized by the
Mercedes-Benz Customer Center. Please take
note of the data protection information on the
Mercedes me Internet page at https://
www.mercedes.me or in the recorded message
immediately after calling the Mercedes-Benz
Customer Center.
% The recorded message is not available in
every country.
Mercedes me connect
Information on Mercedes me connect
Mercedes me connect consists of multiple serv‐
ices.
You can use the following services via the multi‐
media system and the overhead control panel,
for example:
Accident and breakdown management
R
(breakdown assistance call button)
Multimedia system 231
If the service is activated: Concierge Service
R
(Info call button)
Mercedes-Benz emergency call system (auto‐
R
matic emergency call and SOS button in the
overhead control panel)
The Mercedes-Benz Customer Center and the
Mercedes-Benz emergency call center are availa‐
ble for you around the clock.
The Info call button, the breakdown assistance
call button and the emergency call button can be
found on the overhead control panel of the vehi‐
cle ( page 227).
/
You can call the Mercedes-Benz Customer Cen‐
ter using the multimedia system (
/
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, always
call the national emergency services first using
the standard national emergency service phone
numbers. In emergencies, you can also use the
Mercedes-Benz emergency call system
( page 233).
/
page 228).