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000
195
197
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, System x3655, Type 7985 and 7943," on page 93 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
001-xxx-000
Failed core tests.
001-xxx-001
Failed core tests.
001-197-000
Test Aborted.
001-198-000
001-250-00n
ECC test logic failed. See PC Doctor logs.
Note: n = Failing CPU (1-2).
005-xxx-000
Failed video test.
011-xxx-000
Failed COM1 serial port test.
030-xxx-099
Failed internal SCSI interface test.
035-285-001
Adapter Communication error.
58
IBM System x3655 Type 7985 and 7943: Problem Determination and Service Guide
The server passed the test. Do not replace a CRU or FRU.
The Esc key was pressed to end the test. Do not replace a CRU or FRU.
This is a warning error, but it does not indicate a hardware failure; do not
replace a CRU or FRU. Take the action that is indicated in the Action
column but do not replace a CRU or a FRU. See the description of
Warning in "Diagnostic text messages" on page 56 for more information.
Action
(Trained service technician only) Replace the system
board.
(Trained service technician only) Replace the system
board.
1. Check the test log for messages indicating the
cause of the error, and take the indicated action.
2. Restart the server and run the diagnostic test
again.
3. Run the Quick Memory Test All Banks diagnostic:
then, if an error is detected, take the indicated
action.
4. Reinstall and, if necessary, update the BIOS code
on the server; then rerun the test (see "Updating
the firmware" on page 167.
1. Restart the server.
2. Run the diagnostic test again.
3. (Trained service technician only) Replace the
failing microprocessor.
1. Reseat the optional video adapter, if one is
installed.
2. (Trained service technician only) Replace the
system board.
1. Check the loopback plug that is connected to the
externalized serial for; reseat or replace it if
necessary.
2. Check the cable from the externalized serial port
to the system board; reseat the cable if
necessary.
3. (Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the system
board.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
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