Matrix CX Series Troubleshooting Manual page 4

P & B I
OWER ATTERY SSUES
Dead, Off, Reset, Reboot
Console doesn t
power on at all
Console powers off
Is the battery
or cycles power
unexpectedly
Charge battery or
pedal at >90 RPM
for >3 minutes
Was a new
Battery failure is
battery recently
indicated
installed?
Check that the
exchange board the
battery connects to
wasn t damaged
during battery install
Additional Information
•
"Power" issues describe when nothing on the console appears to power on. Also consider that
the console can freeze on a black screen that can appear as not on.
•
Refer to "Battery Information"
Figure 1 - LCB (referenced above)
4/16 | Version: 2 | Revision Date: 3/6/2020
5VDC on console
Yes end of Console Cable,
charged?
pins 4 and 8?
No No
Troubleshoot LCB,
Generator, Battery,
cables
Didn t fix?
Remove side panel &
inspect LCB components
outlined in picture
below. Replace LCB
No with version H003 if
visibly damaged or
burned; replace LCB on
all other bikes at this
Yes
location.
Pedal at >90 RPM for >3
minutes. Does blue
battery charging LED on
battery turn on?
No
Replace battery
immediately
Appendix 1.
If able, swap
Yes consoles with an
adjacent bike
Failure stays with frame
Set Suspend Time to 10 minutes.
Record Error Logs in Action Plan.
Clear Error Logs.
Verify console registers resistance
changes properly.
Verify LCB LEDs are lighting properly.
Check Battery
Yes Voltage in
Service Mode
<330 mV
Stop pedaling.
Shuts down Stays
What does the
console do?
Figure 2 - Charging Chart (referenced above)
| Revised by: JS
Failure
follows Replace Console
console
Troubleshoot
console cable.
Consider swapping
console with
another, working
bike.
Replace console if
Yes
failed.
No
Does console
power on &
>330 mV
work as
expected?
Battery is low or dead. Choose one:
•
Remove & charge battery
•
Replace with charged battery
•
Use bike at >90 RPM for at least
on an hour
Discuss with management how to keep
battery charged. Provide copy of
Charging Chart, below
Matrix CX Cycles
T C
O