Matrix CX Series Troubleshooting Manual page 11

RFID & B
LUETOOTH
BT, Signal, Pair, Login
RFID tags don t register
Additional Information
•
RFID issues are not known to be common with these consoles.
•
RFID issues are difficult, because we can't be responsible for the integrity of the device the
customer is attempting to connect. Consider that failures may be with the other device – not our
equipment.
11/16 | Version: 2 | Revision Date: 3/6/2020
RFID is optional.
Try a different RFID
Check order that
tag (ideally known-
RFID-enabled
good, works on a
consoles were
different machine)
delivered.
Tag doesn t work
Troubleshoot RFID
tag, associated user
account
| Revised by: JS
Remove console
from bike & remove
rear cover. Inspect
Tag works
RFID board &
antenna are
properly connected
T C
O
Record all details in
Action Plan.
Replace console
Matrix CX Cycles