Matrix h5x-02 Service Manual
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Matrix h5x-02 Service Manual

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h 5 x - 0 2 B i k e
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Summary of Contents for Matrix h5x-02

  • Page 1 h 5 x - 0 2 B i k e S e R V i C e M A N U A l...

  • Page 3: Table Of Contents

    TABle of CoNTeNTS ChAPTeR 1: SeRiAl NUMBeR loCATioN ..............ChAPTeR 2: iMPoRTANT SAfeTy iNSTRUCTioNS Read and Save These Instructions ................3 Electrical Requirements .................... 4 ChAPTeR 3: PReVeNTATiVe MAiNTeNANCe Recommended Cleaning Tips ................... 5 Check for Damaged Parts ..................5 Care and Maintenance Instructions ................
  • Page 4 Front Stabilizer Replacement ..................47 8.21 Testing the Bike ....................... 48 ChAPTeR 9: Bike SPeCifiCATioNS AND ASSeMBly gUiDe H5x-02 Bike Specifications ..................49 Fasteners and Assembly Tools .................. 50 Assembly Instructions ....................51 Adjusting the Pedal Straps and Seat ................. 57...

  • Page 5: Chapter 1: Serial Number Location

    ChAPTeR 1: SeRiAl NUMBeR loCATioN 1.1 SeRiAl NUMBeR loCATioN A serial number plate is located behind the seat in the seat track. There is also a serial number tag on the middle of the main frame pointed towards the floor.
  • Page 6 ChAPTeR 1: SeRiAl NUMBeR loCATioN 1.1 SeRiAl NUMBeR loCATioN - CoNTiNUeD console serial number location...

  • Page 7: Chapter 2: Important Safety Instructions

    To ensure proper use of the Matrix H5x-02 Bike, make sure that all CAUTioN! any changes or modifications to this equipment users read this manual. Remind the users that before undertaking any fitness program, they should obtain complete physical could void the product warranty.

  • Page 8: Electrical Requirements

    ChAPTeR 2: iMPoRTANT SAfeTy iNSTRUCTioNS 2.2 eleCTRiCAl ReqUiReMeNTS The Matrix H5x-02 Bike is designed to be self powered and does not require an external power supply source to operate. However, this bike can be AC powered if an optional power cord is purchased. This will power the console at all times and requires no minimum RPM for operation.

  • Page 9: Chapter 3: Preventative Maintenance

    Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon * Wipe seats, pedals, console, heart rate grips, and the handlebar request or in the field if proper arrangements are made.

  • Page 10: Care And Maintenance Instructions

    ChAPTeR 3: PReVeNTATiVe MAiNTeNANCe 3.3 CARe AND MAiNTeNANCe iNSTRUCTioNS DAily MAiNTeNANCe iTeMS In order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maintenance items 1) Look and listen for loose fasteners, unusual noises, and any performed on a scheduled basis.

  • Page 11: Chapter 4: Console Overlay And Workout Description

    ChAPTeR 4: CoNSole oVeRlAy AND WoRkoUT DeSCRiPTioN 4.1 CoNSole DeSCRiPTioN WorKout KeYs: Simple program view and selection buttons. Go: One touch Start. uP / DoWn leVel: Easy information and level selection. uP / DoWn time: Easy information and time adjustment. stoP: Ends workout and shows workout summary data.

  • Page 12: Workout Setup Steps - Manual

    ChAPTeR 4: CoNSole oVeRlAy AND WoRkoUT DeSCRiPTioN 4.2 WoRkoUT SeTUP STePS - MANUAl 4.4 WoRkoUT SeTUP STePS - leVel BASeD rollinG Hills - Press to immediately begin a workout. Workout, resistance - The Rolling Hills program is a level based level, and time will automatically go to default settings.

  • Page 13: Workout Setup Steps - Fitness Test

    ChAPTeR 4: CoNSole oVeRlAy AND WoRkoUT DeSCRiPTioN 4.5 WoRkoUT SeTUP STePS - fiTNeSS TeST Fitness test -The Cooper Fitness Test measures cardiovascular fitness and proves an estimated sub-maximal VO2 result. It is based on power output according to ACSM standards and was developed by the Cooper Institute© (www.cooperinstitute.org). User RPMs must remain between 60-80 RPM during the test.

  • Page 14: Workout Setup Steps - Target Heart Rate

    4.7 WoRkoUT SeTUP STePS - CoNSTANT WATTS tarGet Heart rate constant Watts - The Matrix H5x-02 Bike comes with - Constant Watts is a unique program standard digital contact heart rate sensors and are POLAR telemetry that allows you to vary your cadence or RPM and the bike's compatible.

  • Page 15: Chapter 5: Manager Mode

    ChAPTeR 5: MANAgeR MoDe 5.1 USiNg MANAgeR MoDe The Manager's Custom Mode allows the club owner to customize the bike for the club. 1) To enter Manager Mode, press and hold down the UP and DOWN LEVEL keys. Continue to hold down these two keys until the display reads Manager Mode and hit ENTER (Figure A).

  • Page 16: Using Manager Mode

    ChAPTeR 5: MANAgeR MoDe 5.2 MANAgeR MoDe oVeRVieW CUSTOM SETTING DEFAULT MINIMUM MAXIMUM DESCRIPTION Maximum Time 95 min 10 min 95 min Sets the total run time of any program. Default Time 20 min 10 min Maximum Workout time when GO is pressed or when no time is selected Time during program set up.

  • Page 17: Manager Mode Overview

    ChAPTeR 6: eNgiNeeRiNg / SeRViCe MoDe 6.1 eNgiNeeRiNg / SeRViCe MoDe oVeRVieW To enter Engineering or Service Mode, hold the UP and DOWN LEVEL keys for 3 seconds until Manager Mode appears on the middle LED display. Press the UP or DOWN LEVEL key to scroll between the different Engineering (Figure A) and Service Modes (Figure B). eNgiNeeRiNg MoDe Disable errors: Displays the class A and B error codes.

  • Page 18: Chapter 7: Troubleshooting

    ChAPTeR 7: TRoUBleShooTiNg 7.1 eleCTRiCAl DiAgRAMS...

  • Page 19: Electrical Diagrams

    ChAPTeR 7: TRoUBleShooTiNg 7.1 eleCTRiCAl DiAgRAMS...
  • Page 20 ChAPTeR 7: TRoUBleShooTiNg 7.1 eleCTRiCAl DiAgRAMS...

  • Page 21: Error Codes On The Console

    ChAPTeR 7: TRoUBleShooTiNg 7.2 eRRoR CoDeS oN The CoNSole CoDe ClASS DeSCRiPTioN SolUTioN 0x02AB Machine type error. Set the correct machine type in Engineering Mode. 0x02B3 Resistance type error. Set the correct machine type in Engineering Mode. 0x0201 Low voltage on the battery Charge by running or by plugging (voltage under 11.2V).

  • Page 22: Lcb Led Indicators

    ChAPTeR 7: TRoUBleShooTiNg 7.3 lCB leD iNSTRUCTioNS leD iNDiCAToR DeSCRiPTioN LED 1 RPM (AC Plug In). LED 2 LED 3 +15V LED 4 Bus Voltage LED 5 RPM (Generator). LED 6 Status 1 (Program operation). LED 7 Status 2 (Resistance value in middle 1/2 VCC). LED 8 Status 3 (Digital Communication).

  • Page 23: Troubleshooting - Display Issues

    ChAPTeR 7: TRoUBleShooTiNg 7.4 TRoUBleShooTiNg - DiSPlAy iSSUeS No DiSPlAy oN The CoNSole oR The DiSPlAy iS DiM WheN RUNNiNg leD 9 leD 1 leD 8 leD 5 SyMPToM: The console will not power up or the display is dim. CheCk PoiNT PoSSiBle iSSUe SolUTioN...

  • Page 24: Troubleshooting - Error 0X04A0

    ChAPTeR 7: TRoUBleShooTiNg 7.5 TRoUBleShooTiNg - eRRoR 0x04A0 eRRoR 0x04A0 (DigiTAl CoMMUNiCATioN fAilURe) leD 1 leD 8 SyMPToM: Error code 0x04A0 is displayed on the console. CheCk PoiNT PoSSiBle iSSUe SolUTioN LEDs 2, 3, 4, 6, 7 should be ON. If they are OFF, the LCB is damaged.

  • Page 25: Troubleshooting - Keypad Issues

    ChAPTeR 7: TRoUBleShooTiNg 7.6 TRoUBleShooTiNg - keyPAD iSSUeS All oR SoMe of The fUNCTioN keyS Do NoT ReSPoND PoSSiBle CAUSeS: 1) The keypad connection ribbon cable has not been plugged in correctly. 2) The keypad is damaged. 3) The UCB is damaged. SolUTioN: 1) Perform a keypad test in Service Mode: a.

  • Page 26: Troubleshooting - Resistance Issues

    ChAPTeR 7: TRoUBleShooTiNg 7.7 TRoUBleShooTiNg - ReSiSTANCe iSSUeS high oR No ReSiSTANCe PoSSiBle CAUSeS: 1) The console cable is damaged or not properly plugged in. 2) The UCB is damaged. 3) The Generator is damaged. 4) The LCB is damaged. SolUTioN: 1) Check the console cable connections at the UCB and LCB.

  • Page 27: Troubleshooting - Pedals Slipping

    ChAPTeR 7: TRoUBleShooTiNg 7.8 TRoUBleShooTiNg - PeDAlS SliPPiNg PeDAlS SliPPiNg PoSSiBle CAUSeS: 1) The belt tension is not enough. 2) The one way bearing is damaged. SolUTioN: 1) Remove the covers and check the belt tension. a. Tighten the drive belt tension if needed by moving the spring tension clip to another hole. b.

  • Page 28: Troubleshooting - Noise Issues

    ChAPTeR 7: TRoUBleShooTiNg 7.10 TRoUBleShooTiNg - heART RATe iSSUeS heART RATe fUNCTioN DoeS NoT WoRk oR iS ReADiNg iNCoRReCTly PoSSiBle CAUSeS: 1) The chest strap being used is not making good contact with the user's chest. 2) The chest strap is at a low battery status. 3) The chest strap is damaged.

  • Page 29: Chapter 8: Part Replacement Guide

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.1 CoNSole RePlACeMeNT 1) Remove the 4 screws holding the console to the frame (Figure A). figURe A 2) Disconnect the console cable and HR connections from the defective console and remove the console (Figure B). figURe B 3) Reinstall the wire connections to the new console.

  • Page 30: Heart Rate Handlebar Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.2 heART RATe hANDleBAR RePlACeMeNT 1) Remove the 2 screws holding on the handlebar cover (Figures A & B). figURe B figURe A 2) Remove the 4 screws holding the heart rate handlebar to the console mast being careful to support the handlebar (Figure C). 3) Carefully pull the wires from the console mast until the connectors are showing, and then disconnect the 3 wires from the handlebar and remove the defective handlebar (Figure D).

  • Page 31: Heart Rate Grip Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.3 heART RATe gRiPS RePlACeMeNT 1) Using a flat screwdriver, pry the silver metal heart rate plate on the back side of the HR grip away from the plastic of the HR grip (Figure A). 2) Disconnect the HR grip wire and remove the metal plate (Figure B).

  • Page 32: Cup Holder Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.4 CUP holDeR RePlACeMeNT 1) Remove the 2 screws holding the cup holder to the console mast (Figure A). figURe A 2) Remove the cup holder (Figure B). figURe B 3) Reverse Steps 1-2 to install a new cup holder.

  • Page 33: Console Keypad / Overlay Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.5 CoNSole keyPAD / oVeRlAy RePlACeMeNT 1) Remove the console as outlined in Section 8.1. 2) Remove the back cover of the console (Figure A). 3) Unplug and remove the faulty overlay (Figure B). figURe B figURe A 4) Clean the console area with alcohol to remove any left over adhesive (Figure C).
  • Page 34 ChAPTeR 8: PART RePlACeMeNT gUiDe 8.5 CoNSole keyPAD / oVeRlAy RePlACeMeNT - CoNTiNUeD 6) Peel part of the protective film from the back of the overlay (Figure E). 7) Push the overlay ribbon cable through the hole in the console and plug it in (Figure F). figURe e figURe f 8) Match the overlay to the cutout on the console (Figure G).
  • Page 35 ChAPTeR 8: PART RePlACeMeNT gUiDe 8.5 CoNSole keyPAD / oVeRlAy RePlACeMeNT - CoNTiNUeD 9) Press down on the corners of the overlay to keep it in place, then remove the protective film (Figure H & I). figURe h figURe i 10) Once the overlay is in the correct position, press down on the overlay with a cloth to adhere it to the console plastic (Figure J).

  • Page 36: Console Mast Removal

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.6 CoNSole MAST RePlACeMeNT 1) Remove the console as outlined in Section 8.1. 2) Remove the HR handlebars as outlined in Section 8.2. 3) Lift up the rubber boot at the bottom of the console mast (Figure A). figURe A 4) With the boot lifted, remove the 4 screws holding the console mast to the frame (Figure B).

  • Page 37: Seat Pad Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.7 SeAT PAD RePlACeMeNT 1) Remove the 4 screws holding the seat pad to the seat post (Figure A). figURe A 2) Lift the seat pad away from the seat post (Figure B). figURe B 3) Reverse Steps 1-2 to install a new seat pad.

  • Page 38: Back Pad Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.8 BACk PAD RePlACeMeNT 1) Using the tips of your fingers, remove the back cover of the back pad. The back cover is held on by plastic snap clips, and if pressure is applied, the cover will pop off (Figure A). 2) Remove the 4 bolts holding the seat pad to the seat frame (Figure B).

  • Page 39: Stationary Handlebar Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.9 STATioNARy hANDleBAR RePlACeMeNT 1) Using the tips of your fingers, remove the back cover of the back pad. The back cover is held on by plastic snap clips, and if pressure is applied, the cover will pop off (Figure A). 2) Remove the 4 bolts holding the stationary handlebar assembly to the seat frame (Figure B).

  • Page 40: Pedals Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.10 PeDAl RePlACeMeNT 1) Use a 15 mm wrench to remove the pedal from the crank (Figure A). note: For the right side pedal, the threads are normal. For the left side pedal, the threads are reversed (the pedal turns off counterclockwise). figURe A 2) Remove the pedal (Figure B).

  • Page 41: Rear Shroud Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.11 ReAR ShRoUD RePlACeMeNT 1) Remove the 9 screws attaching the right side rear shroud to the frame and to the left shroud (Figure A). 2) Remove the 3 screws attaching the left side rear shroud to the frame (Figure B). figURe A figURe B 3) Figure C shows both the rear shrouds removed.

  • Page 42: Front Shroud Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.12 fRoNT ShRoUD RePlACeMeNT 1) Remove the pedals as outlined in Section 8.10. 2) Remove the 8 screws attaching the right side front shroud to the frame and to the left shroud (Figure A). 3) Remove the 5 screws attaching the left side front shroud to the frame and entertainment port (Figure B). figURe A figURe B 4) Figure C shows both the front shrouds removed.

  • Page 43: Lower Control Board Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.13 loWeR CoNTRol BoARD RePlACeMeNT 1) Remove the rear shrouds as outlined in Section 8.11. 2) Disconnect the wire connections to the lower board (Figure A). figURe A 3) Remove the 2 screws holding the lower board to the frame (Figure B), and remove the lower board. figURe B 4) Reverse Steps 1-3 to install a new lower board.

  • Page 44: Drive Belt Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.14 DRiVe BelT RePlACeMeNT 1) Remove the right side front shroud as outlined in Section 8.12. 2) Unattach the tension set spring from the frame (Figure A). figURe A 3) Rotate the tension set counter clockwise and remove the drive belt (Figure B). figURe B 4) Reverse Steps 1-3 to install a new drive belt.

  • Page 45: Ecb (Electronic Brake) Belt Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.15 eCB (eleCTRoNiC BRAke) BelT RePlACeMeNT 1) Remove the front shrouds as outlined in Section 8.12. 2) Loosen the nuts holding the ECB to the frame (Figure A), and remove the nuts putting tension on the ECB belt (Figure B). figURe A figURe B 3) Once the tension has been removed, the ECB belt can be walked off of the pulley (Figure C).

  • Page 46: Ecb (Electronic Brake) Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.16 eCB RePlACeMeNT 1) Remove the front shrouds as outlined in Section 8.12. 2) Remove the nuts holding the ECB to the frame (Figure A), and remove the nuts putting tension on the ECB belt (Figure B). figURe A figURe B 3) Once the tension has been removed, the ECB belt can be walked off of the pulley (Figure C).

  • Page 47: Pulley Axle Set Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.17 PUlley Axle SeT RePlACeMeNT 1) Remove the front shrouds as outlined in Section 8.12. 2) Remove the drive belt as outlined in Section 8.14. 3) Loosen the nuts holding the ECB to the frame (Figure A), and remove the nuts putting tension on the ECB belt (Figure B). figURe A figURe B 4) Once the tension has been removed, walk the ECB belt off of the pulley (Figure C).
  • Page 48 ChAPTeR 8: PART RePlACeMeNT gUiDe 8.17 PUlley Axle SeT RePlACeMeNT - CoNTiNUeD 5) Remove the C-clip holding the bearing in place on the right side of the frame (Figure D). 6) Remove the bearing (Figure E). figURe D figURe e 7) Remove the large nut holding in the pulley axle assembly with a large channel lock pliers or a pipe wrench (Figure F).

  • Page 49: Crank Axle Set Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.18 CRANk Axle SeT RePlACeMeNT 1) Remove the front shrouds as outlined in Section 8.12. 2) Remove the drive belt as outlined in Section 8.14. 3) Remove the 3 screws holding the crank axle bearings in place on both sides (Figure A). 4) Bend the tabs of the nut on the left side of the frame so that this nut will turn (Figure B).

  • Page 50: Rear Stabilizer Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.19 ReAR STABilizeR RePlACeMeNT 1) Lean the bike to one side and remove the 4 screws holding the rear stabilizer to the frame (Figure A). figURe A 2) Remove the rear stabilizer (Figure B). figURe B 3) Reverse Steps 1-2 to install a rear stabilizer.

  • Page 51: Front Stabilizer Replacement

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.20 fRoNT STABilizeR RePlACeMeNT 1) Lean the bike to one side and remove the 4 screws holding the front stabilizer to the frame (Figure A). figURe A 2) Remove the front stabilizer (Figure B). figURe B 3) Reverse Steps 1-2 to install a new front stabilizer.

  • Page 52: Testing The Bike

    ChAPTeR 8: PART RePlACeMeNT gUiDe 8.21 TeSTiNg The Bike oNCe The UNiT oR RePlACeMeNT PART iS fUlly iNSTAlleD AND ASSeMBleD AND PRoPeRly PlACeD oN The flooR, USe The folloWiNg iNSTRUCTioNS To SeTUP AND TeST The MAChiNe: 1) Check that the console is set for bike. a.

  • Page 53: Chapter 9: Bike Specifications And Assembly Guide

    ChAPTeR 9: Bike SPeCifiCATioNS AND ASSeMBly gUiDe 9.1 h5x-02 Bike SPeCifiCATioNS CoNSole Display Type Dot-Matrix LED Display Feedback Time, Distance, Calories, Speed, Heart Rate, METs, Watts, Level, Programs Manual, Rolling, Intervals, Fat Burn, Random, Fitness Test, Target HR, Constant Watts...

  • Page 54: Fasteners And Assembly Tools

    ChAPTeR 9: Bike SPeCifiCATioNS AND ASSeMBly gUiDe 9.2 fASTeNeRS AND ASSeMBly ToolS qUANTITY PART # SKETCH DESCRIPTION NOTES 4 MM ALLEN WRENCH PURPLE See sketch of part z04 5MM ALLEN WRENCH PURPLE See sketch of part z04 6 MM ALLEN WRENCH PURPLE OPEN END WRENCH (15 &...

  • Page 55: Assembly Instructions

    ChAPTeR 9: Bike SPeCifiCATioNS AND ASSeMBly gUiDe 9.3 ASSeMBly iNSTRUCTioNS AfTeR TheSe ASSeMBly STePS ARe CoMPleTe, Be SURe To SeTUP AND TeST The UNiT AS oUTliNeD iN SeCTioN 8.20. STEP 1...
  • Page 56 ChAPTeR 9: Bike SPeCifiCATioNS AND ASSeMBly gUiDe 9.3 ASSeMBly iNSTRUCTioNS - CoNTiNUeD STEP 2...
  • Page 57 ChAPTeR 9: Bike SPeCifiCATioNS AND ASSeMBly gUiDe 9.3 ASSeMBly iNSTRUCTioNS - CoNTiNUeD STEP 3...
  • Page 58 ChAPTeR 9: Bike SPeCifiCATioNS AND ASSeMBly gUiDe 9.3 ASSeMBly iNSTRUCTioNS - CoNTiNUeD STEP 4...
  • Page 59 ChAPTeR 9: Bike SPeCifiCATioNS AND ASSeMBly gUiDe 9.3 ASSeMBly iNSTRUCTioNS - CoNTiNUeD STEP 5...
  • Page 60 ChAPTeR 9: Bike SPeCifiCATioNS AND ASSeMBly gUiDe 9.3 ASSeMBly iNSTRUCTioNS - CoNTiNUeD STEP 6...

  • Page 61: Adjusting The Pedal Straps And Seat

    ChAPTeR 9: Bike SPeCifiCATioNS AND ASSeMBly gUiDe 9.4 ADjUSTiNg The PeDAl STRAPS AND SeAT aDjustinG tHe PeDal straPs The straps are designed to fit your individual foot size and should be adjusted tight enough to keep your foot from slipping. The pedals include spring loaded clips for easy adjustment.

  • Page 62: Leveling The Bike

    ChAPTeR 9: Bike SPeCifiCATioNS AND ASSeMBly gUiDe 9.5 leVeliNg The Bike stabiliZinG tHe matriX H5X-02 biKe After positioning the bike in its intended location, check its stability by attempting to shake it side to side. Shaking or wobbling indicates that your bike needs to be leveled.
  • Page 63 NoTeS...
  • Page 64 M ATRix fiTN eS S Sy S TeM S C o R P. 1610 LANDMARK DRIV E C OTTAGE GR O VE WI 535 27 U S A w w w. m a t r i x f i t n e s s . c o m TOLL FREE 866.693.4863 FA X 6 08.

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