Common Questions - National Instruments PC/104-GPIB Manual

Appendix B Troubleshooting and Common Questions

Common Questions

PC/104-GPIB for Windows 95
What do I do if my GPIB hardware is listed in the Windows 95
Device Manager with a circled X or exclamation point (!) overlaid
on it?
Refer to the GPIB Interface Not Working Properly
appendix for specific information about what might cause this problem.
If you have already completed the troubleshooting steps, fill out the
forms in Appendix D,
Instruments.
How can I determine which type of GPIB hardware I have
installed?
Run the GPIB Configuration utility: select Start»Settings»Control
Panel, and double-click on the System icon. Select the Device Manager
tab in the System Properties dialog box. Click on the View devices by
type button at the top of the page. If any GPIB hardware is correctly
installed, a National Instruments GPIB Interfaces icon appears in the
list of device types. Double-click on this icon to see a list of installed
GPIB hardware.
How can I determine which version of the GPIB software I have
installed?
Run the Diagnostic utility: select the Diagnostic item under
Start»Programs»GPIB Software. A banner at the bottom of the
Diagnostic utility window displays the version of the GPIB software
that is installed.
What do I do if the Diagnostic utility fails with an error?
Use the Diagnostic utility online help, or refer to the
Diagnostic Utility Failures
completed the troubleshooting steps, fill out the forms in Appendix D,
Customer Communication, and contact National Instruments.
How many GPIB interfaces can I configure for use with my GPIB
software for Windows 95?
You can configure the GPIB software for Windows 95 to communicate
with up to 100 GPIB interfaces.
Customer Communication, and contact National
section of this appendix. If you have already
B-8
section of this
Troubleshooting
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