VTech CTM-S2415HC User Manual
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VTech CTM-S2415HC User Manual

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SIP Contemporary Series
CTM-S2415
SIP Contemporary Cordless 1-line Hotel Telephone
CTM-S2415HC
Virtual Bundle of CTM-C4402 and C4012
SIP Contemporary Cordless 1-line Accessory Handset
and Cordless charging stand
CTM-C4402
SIP Contemporary Cordless 1-line Accessory Handset
C4012
Cordless Charging Stand
User's Guide

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Summary of Contents for VTech CTM-S2415HC

  • Page 1 SIP Contemporary Series CTM-S2415 SIP Contemporary Cordless 1-line Hotel Telephone CTM-S2415HC Virtual Bundle of CTM-C4402 and C4012 SIP Contemporary Cordless 1-line Accessory Handset and Cordless charging stand CTM-C4402 SIP Contemporary Cordless 1-line Accessory Handset C4012 Cordless Charging Stand User‘s Guide...

  • Page 2: Important Safety Instructions

    Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1.
  • Page 3 instructions. Improper adjustment of plugged into a ceiling, under-the-table or other controls may result in damage cabinet outlet. and often requires extensive work by 19. Use only the power cord and batteries an authorised technician to restore the indicated in this manual. Do not dispose product to normal operation.
  • Page 4 • High or low extreme temperatures that a battery can be subjected to during use, storage or transportation; • Low air pressure at high altitude; • Replacement of a battery with an incorrect type that can defeat a safeguard; • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery that can result in an explosion;...

  • Page 5: Table Of Contents

    SIP Contemporary Cordless 1-line Accessory Handset - CTM-C4402 ..15 Appendix .........17 Troubleshooting ........17 VTech Hospitality Limited Warranty Program ............. 23 Maintenance ..........25 Disclaimer and Limitation of Liability ..25 European Directives ......... 25 Declaration of Conformity....... 25 Disposal of batteries and product ..26...

  • Page 6: Parts Check List

    Base Stand | Wall faceplate and overlay cable | Handset Mount Bracket | Charging Stand Adapter battery Contemporary CTM-S2415 Cordless 1-line Hotel Telephone CTM-S2415HC Contemporary Cordless 1-line (Virtual Accessory Bundle of Handset and CTM-C4402 Cordless and C4012) charging stand EN - 6...

  • Page 7: Telephone Layout

    Set up SIP Contemporary Cordless 1-line Hotel Telephone - CTM-S2415 SIP Contemporary Cordless 1-line Accessory Handset - CTM-C4402 Telephone Base Handset MESSAGE WAITING LED FLASH/TALK Wall mount clip VOLUME +/- Numeric dial keys SPEAKER SPEAKER CHARGE LED Speed dial keys Speed dial keys Programmable key #1 FIND HS (FIND HANDSET)

  • Page 8: Sip Contemporary Cordless 1-Line Hotel Telephone - Ctm-S2415

    Installation Cordless Charging Stand - C4012 SIP Contemporary Cordless 1-line Hotel Telephone - CTM-S2415 Installation option - install base stand for desktop To mount the base stand 1. Align the grooves with the base stand. 2. Slide down to secure the stand. Charging poles CHARGE LED To unmount the base stand...
  • Page 9 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall 1. Unmount the base stand. Put the cordless handset aside. On the telephone base, press the wall mount clip upward and rotate a half turn (180°). Slide back the clip. •...
  • Page 10 • The battery is fully charged after 16 hours of Telephone base installation continuous charging. For best performance, The telephone comes ready for desktop use. keep the cordless handset in the telephone 1. Install the telephone base as shown below. base when not in use.
  • Page 11 4. To replace the handset cover, align all handset battery Replacement the tabs on the handset cover against the The handset battery is pre-installed. corresponding grooves on the handset, then firmly push downward until all the tabs lock To replace the handset battery, follow as shown in the grooves.

  • Page 12: Sip Contemporary Cordless 1-Line

    SIP Contemporary Cordless 1-line Handset registration Cordless Charging Stand - C4012 Place the cordless handset on the telephone base cradle. Handset registration happens Charging Stand installation automatically the first time a cordless handset is The telephone comes ready for desktop use. placed on the telephone base.

  • Page 13: Set Up

    Set up SIP Contemporary Cordless 1-line Hotel Telephone - CTM-S2415 SIP Contemporary Cordless 1-line Accessory Handset - CTM-C4402 Default settings are indicated by asterisks (*). Setting Options Adjustable by Listening volume- Handset 1, 2, 3, 4, 5, 6*, 7, 8 User and administrator Speakerphone volume - Handset 1, 2, 3, 4, 5, 6*, 7, 8...

  • Page 14: Voice Menu

    Voice Menu The Voice menu enables you to use the handset to query and change phone settings. To access the Voice Menu: 1. When the phone is idle, press this key sequence on the handset: TALK Û Û Û Û. A digitized voice on the handset will announce Voice Menu options.

  • Page 15: Operation

    Operation Answer a call using the telephone base / SPEAKER. On the telephone base, press SIP Contemporary Cordless 1-line Hotel Telephone - CTM-S2415 • The MESSAGE WAITING LED and the SPEAKER key illuminate when in use. SIP Contemporary Cordless 1-line Accessory Handset - CTM-C4402 Place a call Using the cordless handset and the...
  • Page 16 • To switch a call from the telephone base Call waiting speakerphone to the cordless handset which 1. When you hear a call waiting tone during is not on the telephone base cradle, press a call, press FLASH/TALK on the cordless FLASH/TALK or / SPEAKER on the cordless handset to put the current call on hold and...

  • Page 17: Appendix

    Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, call +44 (0)1706 694 070 or email ukca@trustdistribution.com. For cordless telephone Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
  • Page 18 Question Suggestions • Try all the above suggestions. • The Cat-5 network cable may be defective. Install a new Cat-5 network cable. • Make sure your network is providing Power over Ethernet (PoE). • Disconnect the telephone base from the network wall jack and connect a different working SIP telephone.
  • Page 19 Question Suggestions • Make sure your network is providing Power over Ethernet (PoE). • Make sure the initialization and system registration process completes. • If there is an error during the initialization 5. The telephone cannot register to the SIP and system registration process, the network server.
  • Page 20 Question Suggestions • Clean the charging contacts on the cordless handset, telephone base, charging stand and/or charging stand each month with a pencil eraser or a dry non-abrasive fabric. 7. The CHARGE LED is off. • Make sure the Cat-5 network cable is plugged in correctly and securely.
  • Page 21 Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). • Check your server telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
  • Page 22 Question Suggestions • Make sure the Cat-5 network cable is plugged in correctly and securely. 12. I hear noise on the cordless handset and the keys do not work. • Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in. •...

  • Page 23: Vtech Hospitality Limited Warranty Program

    If VTech’s authorised service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy.
  • Page 24 If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorise the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty.

  • Page 25: Maintenance

    Avoid rough treatment for any loss or claims by third parties that may Place the handset down gently. Save the original arise through the use of this product. VTech packing materials to protect your telephone if Telecommunications Limited and its suppliers you ever need to ship it.

  • Page 26: Disposal Of Batteries And Product

    Disposal of batteries and product Product disposal instructions for business users ( ‚) These symbols on the products, If you wish to discard electrical and electronic packaging, and/or accompanying documents equipment, please contact your dealer or mean that used electrical and electronic supplier for further information.

  • Page 27: Technical Specifications

    Technical specifications SIP Contemporary Cordless 1-line Hotel Telephone - CTM-S2415 SIP Contemporary Cordless 1-line Accessory Handset - CTM-C4402 Cordless Charging Stand - C4012 Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1881.792-1897.344 MHz. Telephone base: 1881.792-1897.344 MHz (United Kingdom) 2.4 GHz WiFi: 2412-2472 MHz 5 GHz WiFi: 5180-5320 MHz, 5500-5700 MHz Transmit frequency...
  • Page 28 Specifications are subject to change without notice. Copyright © 2022 VTech Telecommunications Limited All rights reserved. 10/22. CTM-S2415_CTM-S2415HC_CTM-C4402_C4012_UG_V1_CEC_EU-UK-AU_2022.10.25...

This manual is also suitable for:

Ctm-s2415Ctm-c4402C4012

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