Troubleshooting - Groen TDB/8-20-CFC Operator's Manual

OM-TDB/8-20-CFC
Your Groen cooker/mixer will operate smoothly and efficiently if properly maintained. However, the
following is a list of checks to make in the event of a problem. Wiring diagrams are provided on pages 16
and 17 of this manual. Items marked with a Y Y should only be performed by a qualified Groen
Service Representative.
USE OF ANY REPLACEMENT PARTS OTHER THAN THOSE SUPPLIED BY GROEN OR THEIR
AUTHORIZED DISTRIBUTORS CAN CAUSE INJURY TO THE OPERATOR AND DAMAGE TO THE
EQUIPMENT AND WILL VOID ALL WARRANTIES.
SYMPTOM
Kettle will not heat, and heating
indicator will not come on.
Kettle will not heat, but heating
indicator comes on.
Kettle exceeds set temperature
Kettle does not get hot enough.
Kettle heats but motor will not run. User
10 OM-TDB/8-20-CFC

Troubleshooting

WARNING
WHO
Items marked with (Y ) should only by done by a factory-authorized service rep.
User a. That unit is firmly plugged into outlet.
b. That branch circuit is on. Check fuse or circuit
breaker for the outlet.
Auth c. Probe may be open. Continuity should measure 540
Service to 600 Ù at room temperature. Y
Rep. Only d. The over-temperature switch may be faulty or open.
The switch should open at ± 195ºF. Y
e. Defective temperature controller.Y
f. Loose wire.Y
User a. Check for proper water level. Fill as necessary (See
filling instructions).
Auth b. Heating element may be open. Check for continuity.
Service
Y
Rep. Only c. Loose wire.Y
User a. Temperature control setting.
b. Check for proper water level. Fill as necessary (See
filling instructions).
Auth c. Probe not fully inserted into water jacket. Y
Service d. Probe type incorrect for controller (see NOTE
Rep. Only below).Y
e. Defective temperature controller.Y
User a. Temperature control setting.
b. Check for proper water level. Fill as necessary (See
filling instructions).
Auth c. Probe type incorrect for controller (see NOTE
Service below).Y
Rep. Only d. Check probe resistance.Y
e. Defective temperature controller.Y
a. Fudge may be too thick. Lift agitator off the top of the
shaft and restart the motor. If the shaft turns, the
fudge is too thick. Add water until the motor will turn.
Auth b. Loose wire.Y
Service
Rep. Only
WHAT TO CHECK