AudioCodes Mediant 800 Reference Manual page 146

CHAPTER 7 SNMP Traps
Alarm
Text
Event Type
Probable
Cause
Severity
Major
Critical
acCloudLicenseManagerAlarm
processingErrorAlarm
configurationOrCustomisationError
Condition
There is no connection
between the device and
OVOC either prior to initial
handshake or due to long
disconnection time (default
is 3 months, but it can be
overridden by OVOC)
The device did not send
usage reports to OVOC for a
specified number of days.
The Fixed License Pool is
enabled and an attempt was
made to enable the Floating
License or Flex License.
The device couldn't connect
to OVOC (handshake).
Mediant 800 SBC | SNMP Reference Guide
Text
"No
connection
with OVOC"
"Failed to
send usage
report to
OVOC for X
days."
"Floating
license
cannot be
enabled
when device
is managed
by License
Pool."
"Connection
with OVOC
failed,
response
code <XXX>"
- 137 -
Corrective Action
■
Check TCP/TLS
connectivity.
■
Check that device is
registered with OVOC.
Check TCP/TLS
connectivity.
Disable the Floating
License or Flex License on
the device.
Remove the device from
the Fixed License Pool in
OVOC.
■
<Forbidden 403>:
Contact AudioCodes
support.
■
<unauthorized 401>:
Check username and
password.
Possible HTTP response
codes and reasons:
■
4xx-6xx responses: The
device retries the
request using the value