Void Transaction - Sam4s SAP-6600II Operator's Manual

Void Transaction

Transaction Void allows a transaction to be removed from the batch and not reported to the cardholder
statement. This process will both correct the register totals and remove the transaction from the batch.
(You can also choose to void a transaction by record number from EFT menus. See "Void Sales by
Record Number" on page 216. This procedure will not correct ECR sales totals.)
1. Touch the VOID MODE key.
(Alternately, on the SAP-630/530, you can turn the mode key to the VOID position.)
2. Register a normal transaction.
3. Press the appropriate CHARGE key.
4. The message: "WAITING" will display on the ECR. The Void Sale message will display on the
PIN-Pad:
VOID SALE
$1.00 – OK?
5. Press the GREEN button on the PIN-Pad keypad.
6. Insert the EMV card into the PIN-Pad. The PIN-Pad will display "PROCESSING". When
Complete, the "APPROVED" message will display.
7. Remove the card from the PIN-Pad.
8. The receipt and card draft are printed.
88 • Basic Operations
Sam4POS 6600/4800II Operators Manual v2.9