Sam4s SAP-630 Series Manuals

Manuals and User Guides for Sam4s SAP-630 Series. We have 3 Sam4s SAP-630 Series manuals available for free PDF download: Operator's Manual, Service Manual

Sam4s SAP-630 Series Operator's Manual (283 pages)

Brand: Sam4s | Category: Touch terminals | Size: 13 MB

Table of Contents
5
Introduction
13
Sam4S Sam4Pos Overview
13
Hardware
13
Sap-6600(II)
14
Hm616
15
Software
15
Options
15
Sam4Pos Power Requirements
16
Safe Operation
16
About Power Conditioning Equipment
17
Surge Protectors and Power Conditioners
17
Ground Guard Conditioners
17
Uninterruptible Power Supplies (UPS)
17
Controls & Connections
18
Sap-6600
18
SAP-6600 Connection Panel
19
Sap-4800Ii
20
SAP-4800-II Connection Panel
21
Rear VFD Display (Optional)
22
Sap-630/Sap-530
23
Side Connections
24
Rear Customer Display
24
SD Memory Card Slot
25
Connection Panel
25
Control Lock
26
Control Keys
26
Getting Started
27
Default Screens
27
Main Sign on Screen
27
Main Sign on Screen Icons
27
Register Mode Screen Layout
28
Register Mode Screen Zones
29
Register Mode Title Bar
29
Title Bar Icon Details
30
Expanded Register Mode Title Bar
32
Utility Information Icons
32
End of Day
32
Memory Storage Management
32
Memo Icon
33
Team Viewer
34
Favorite Icon
34
Custom Screen Layouts
35
Sale Screen Size Edit
36
Report Mode Screen
37
End of Day Screen
38
Program Mode Screen
38
Screen Saver
39
Passwords
39
Password Notes
39
Initial Clear/Re-Boot
40
Initial Clear
40
Reboot
40
Navigation Tips
41
Common Icons
41
Function Key
43
Function Key Definitions
43
Tender Key Definitions
47
Displayed Error Messages
48
Basic Operations
51
Operation Notes
51
Signing On/Off
51
Sign on by Operating Code
51
Sign on by Employee Card
51
Sign on by Dallas
51
Sign off
52
Clerk Interrupt
52
Clocking In/Out
53
Clock in
53
Register Mode Time In/Out
53
Main Sign on Screen
54
Clock out for Break
55
Clock in from Break
55
Clock out for Day
55
Registering Plu's/Items
56
Preset Plu's
56
Open Plu's
56
Code Entry Preset Plu's
56
Code Entry Open Plu's
56
Age Restricted Plu's
56
PLU Price/Halo Override
57
Price Level Shift
57
Note # Operation
58
Receipt Sample with Note
59
Alpha Text
60
Use Alpha Text Descriptor - Is Checked
60
Use Alpha Text Descriptor - Unchecked
60
Pre-Defined Alpha Text
62
Sample Receipt with Alpha-Text
63
Price Check
64
Edit PLU
64
Print Label
65
Scale Operations
65
Scale PLU Program Notes
65
Scale Function Key Notes
65
Registering Scale Items
66
Direct Scale Entry
66
Manual Weight Entry
66
Auto Scale Entry
66
Tare Weight
66
Auto Tare Weight
66
Manual Tare Weight Entry
67
Open Tare Weight Entry
68
Promo
69
Split Pricing - Decimal
70
Split Pricing - Whole
71
Not Found PLU
72
Shifting or Exempting Tax
73
Tax Shift
73
Shifting Tax from a Taxable Item
73
Adding Tax to a Non-Taxable Item
73
Exempt Tax on an Entire Sale
73
Food Stamp Shift
73
Corrections & Voids
74
Clear
74
Void Item
74
Cancel
74
Transaction Void
74
Merchandise Return
75
Split Item (Consolidated Items)
75
Split Item (Single Item)
76
Change Quantity
77
Discounts/Coupons/Surcharges
78
Sale (Subtotal) Discounts
78
Open Percentage Sale Discount
78
Preset Percentage Sale Discount
78
Open Amount Sale Coupon
79
Preset Percentage Sale Coupon
79
Do It Discount
79
Item Discounts
80
Open Percentage Item Discount
80
Preset Percentage Item Discount
80
Open Amount Item Coupon
80
Preset Amount Item Coupon
80
Surcharges
81
Open Percentage Sale Surcharge
81
Preset Percentage Sale Surcharge
81
Open Amount Item Surcharge
81
Preset Amount Item Surcharge
81
Promotions
82
MIX & Match
82
Multi-Buy
82
Combo Discount
82
Sweet Deal
82
Promotion \ Coupon Search
83
Key Sequence
83
Totaling/Tendering
84
Cash
84
Check
84
Miscellaneous (Charge) Tender
84
Integrated Credit (EFT)
84
Split Tender
84
Check Cashing
85
Food Stamp Subtotal & Tender
85
Foreign Currency Subtotal & Tender
86
Integrated Payment Transactions
87
Sample Transaction - Credit
87
Sample Merchant and Customer Drafts (Without Tip)
88
Sample Merchant and Customer Drafts (with Tip)
89
Sample Transaction - Tip Entry at PIN-Pad
90
Sample Merchant and Customer Drafts
91
Sample Transaction - Debit
92
Sample Merchant and Customer Drafts (Without Tip)
93
Sample Merchant and Customer Drafts (with Tip)
94
Manual Card Entry
95
Gift Card Sale
96
Gift Card Notes
96
EBT (Food Stamp) Transaction
97
EBT Cash Benefit
97
EBT Refund\Returns
97
Merchandise Return
98
Sample Merchant and Customer Draft
99
Void Transaction
100
Sample Merchant and Customer Draft
101
Advanced Operations
102
Overview
102
Training Mode
102
Training Mode Program Notes
102
Modifier Keys
103
Using Modifiers
103
Quick Service Operations
105
Drive Thru Operations
105
Drive Thru Store
105
Drive Thru Recall
105
Multiple Tracking Files
106
Of Guests
106
Alpha Check Number
106
List Table
107
Soft Check Posting
108
Soft Check Tracking Program Notes
108
Beginning a Check
109
Adding to a Check - Method 1
110
Adding to a Check - Method 2
111
Repeat
112
Merge & Split Checks for Payment
113
Quick ADD Check
113
Split Check for Payment
116
TIP Entry
119
TIP Charge
119
Paying a Check
120
TIP (Gratuity) Entry
121
Tip Entry (List Paid Method)
121
TIP Entry (EFT Operation Method)
122
Seat # Assignment
123
Enforced Seat # Entry
123
Changing the Seat # on a Previously Entered Item
124
Optional Seat # Entry
124
Print Check by Seat Number
125
Payment by Seat Number
125
Hold/Print Hold
127
Hold an Item
128
Print All Held Items
128
Print an Individual Item
128
Transfer Table
129
Tip Declare
130
Outside of Sale Operations
132
Display Time & Date
132
Waste
132
Received on Account
132
Input Amount
133
Input Count
134
Paid out
135
Input Amount
135
Input Count
136
Post-Finalization Procedures
137
Receipt Issue
137
Gift Receipt
137
List Paid
138
List Paid Example
139
Print List Paid Example
142
TIP (Gratuity) Entry
143
Void Sales
144
Using the Table Map
145
Opening a Table
147
Entering Table Guest Counts
147
Storing the Table
147
Move Balance to Another Table (Combine Tables)
147
Merge & Split Tables
148
Combine \ Merge Checks
148
Split Check
148
Payment
151
Seat Payment
152
Print Check
153
Cancel
153
Dynamic Table Map
154
Using Dynamic Table Map
154
Customer Delivery
155
Overview
155
Customer Delivery Function Keys
156
Customer Operations
156
Delivery Operations
157
Entering a Delivery Transaction
157
Open Stored Delivery Order
158
Re-Order Previous Order
159
Park Order for Delivery at a Later Time
161
Report Mode
162
Report Mode Menu
162
Report Mode Icons
163
Summary Reports
164
Adding Reports to the Quick View
164
Edit the Summary Reports
166
Detailed Reports
167
Available Detailed Reports
168
Common Report Options
168
Financial Report
170
PLU Report
171
Group Report
172
Period Report
173
Open Check Report
174
Stock Report
175
Labor Report
176
Sales & Labor% Report
179
Sales and Labor% Report Definitions
180
Food Cost Report
180
Time in out Report
181
Time Clock Editing
183
Promotion Report
188
EJ Report
189
Product MIX Report
192
Inventory
193
Cash Declaration
194
Input Amount
195
Input Count
195
Calendar Report View
196
End of Day
197
End of Day Sub Menu Reports
200
End of Pay
201
End of Not Found PLU
202
Report Samples
203
Printed Reports
203
Financial Report
203
PLU Report
205
Group Report
206
Period Report
207
Open Check Report
208
Stock Report
209
Labor Report
210
Sales and Labor % Report
211
Sales & Labor % Report Definitions
213
Food Cost Report
214
Time in out Report
215
Promotion Report
216
EJ Report
217
Product MIX Report
217
Inventory Report
218
Reports Exported to CSV
220
Financial Report
220
PLU Report
222
Group Report
223
Period Report
223
Open Check Report
224
Stock Report
224
Labor Report
225
Food Cost Report
225
Time in out Report
226
Promotion Report
226
Balancing Formulas
227
Program Maintenance
228
HELP File
228
PLU Maintenance - Register Mode
230
PLU Info Key
230
PLU Price Change
230
Adding Plu's
231
PLU Maintenance - Program Mode
232
Adding New Plu's
233
PLU Sub Menu
234
Delete PLU
234
Inactivate / Activate PLU
234
Copy PLU
235
Copy to New Item
235
Copy to Existing Items
236
Copy to Items by Range
237
Copy the Price to Existing Items
237
Default Item
238
Remove Default Item
238
Menu Icon
239
Printing Labels from PLU
240
Quick PLU
242
Quick PLU - Edit Existing PLU
242
Quick PLU - Add New PLU
244
Employee File Maintenance
245
Add/Edit Employee's
245
Employee Option Definitions
246
Employee Authority Level
247
Employee Authority Level Definitions
247
Job Code & Pay Rate
250
Edit Job Codes
250
Edit Pay Rates
250
Station
251
Customer File Maintenance
252
Customer Database
253
Add New Customer
254
Customer Data Fields
255
Edit Customer Data
256
Customer Group
257
Add New Customer Group
257
Edit Customer Group
258
Appendix
259
Integrated Payment - EMV
259
Introduction
259
EFT Operation
260
EFT Operation Menu
260
Datacap Operation Definitions
261
EFT Operation Function Key
262
Performing EFT Operations
263
Initialize EFT
263
Close Batch
264
Void Sales by Record Number
265
Void Return by Record Number
265
Issue Local Transaction
266
Gratuity Entry
267
Post Authorization
268
Parameter Download
268
Get Gift Card Balance
269
EMV Voucher for EBT
269
Test Mode
269
Self-Initiated Load
270
Diagnostics
271
Clear EMV File
272
Zero Auth
272
Important Notes
274
Backup Program
275
Database Backup
275
Remote FTP Log Backup
276
If the FTP Backup Fails
278
Pin-Pad Errors
279
Timeout Returned from Pin-Pad
279
Operation Cancelled
279
No Response from Pin-Pad
280
Manual Revision Record
282

Sam4s SAP-630 Series Operator's Manual (233 pages)

For Sam4POS

Brand: Sam4s | Category: Touch terminals | Size: 12 MB

Table of Contents
5
Introduction

9
- Sam4S Sam4Pos Overview
  9
  - Hardware
    9
  - Software
    11
  - Options
    11
- Sam4Pos Power Requirements
  11
  - Safe Operation
    11
- About Power Conditioning Equipment
  12
- Controls & Connections
  13
  - Sap-6600
    14
  - Sap-4800Ii
    15
  - Rear VFD Display (Optional)
    17
  - Sap-630/Sap-530
    18
Getting Started

22
- Default Screens
  22
  - Sign on Screen
    22
  - Operator Screen Layout
    23
  - Operator Screen Header Bar
    24
  - Expanded Operator Screen Header Bar
    25
  - Custom Screen Layouts
    29
  - Report Mode Screen
    32
  - End of Day Screen
    33
  - Program Mode Screen
    33
- Screen Saver
  34
- Passwords
  34
  - Password Notes
    34
- Initial Clear/Re-Boot
  35
  - Initial Clear
    36
  - Reboot
    36
- Navigation Tips
  37
  - Common Icons
    37
- Function Key
  39
  - Function Key Definitions
    39
  - Tender Key Definitions
    42
- Error Messages
  43
Basic Operations

46
- Operation Notes
  46
- Signing On/Off
  46
  - Sign on by Operating Code
    46
- Sign on by Employee Card
  46
- Sign on by Dallas
  46
- Sign off
  47
- Clerk Interrupt
  47
- Clocking In/Out
  48
- Clock in
  48
- Clock out for Break
  50
- Clock in from Break
  50
- Clock out for Day
  50
- Time Clock Editing
  51
- Registering Plu's/Items
  55
  - Preset Plu's
    55
  - Open Plu's
    55
  - Code Entry Preset Plu's
    55
  - Code Entry Open Plu's
    55
  - PLU Price/Halo Override
    55
  - Price Level Shift
    55
  - Price Check
    56
  - Scale Items
    57
  - Promo
    60
  - Split Pricing - Decimal
    61
  - Split Pricing - Whole
    63
  - Not Found PLU
    64
- Shifting or Exempting Tax
  65
  - Tax Shift
    65
- Food Stamp Shift
  65
- Corrections & Voids
  66
  - Clear
    66
  - Void Item
    66
  - Cancel
    66
  - Transaction Void
    66
  - Merchandise Return
    66
  - Splitting Consolidated Items
    67
  - Change Quantity
    68
- Discounts/Coupons/Surcharges
  69
  - Sale (Subtotal) Discounts
    69
  - Item Discounts
    71
  - Surcharges
    72
  - Promotion \ Coupon Search
    73
- Totaling/Tendering
  74
  - Cash
    74
  - Check
    74
  - Miscellaneous (Charge) Tender
    74
  - Split Tender
    74
  - Check Cashing
    74
  - Food Stamp Subtotal & Tender
    75
  - Foreign Currency Subtotal & Tender
    75
- Integrated Payment Transactions
  76
  - Sample Transaction - Credit
    76
  - Sample Transaction - Tip Entry at PIN-Pad
    79
  - Sample Transaction - Debit
    81
  - Manual Card Entry
    84
  - Gift Card Sale
    85
  - EBT (Food Stamp) Transaction
    86
  - Merchandise Return
    86
  - Void Transaction
    88
  - Outside of Sale Operations
    90
    
    Display Time & Date
    90
    
    Waste
    90
    
    Received on Account
    91
    
    Paid out
    92
  - Post-Finalization Procedures
    93
    
    Receipt Issue
    93
    
    Gift Receipt
    93
    
    List Paid
    94
Advanced Application Operations

100
- Overview
  100
- Training Mode
  100
- Modifier Keys
  101
- Quick Service Operations
  103
  - Drive Thru Operations
    103
  - Alpha Text
    103
  - Overview
    106
  - Soft Check Posting
    107
  - Seat # Assignment
    114
  - Print Check by Seat Number
    116
  - Payment by Seat Number
    116
  - Split Table
    118
  - Hold/Print Hold
    120
  - List Table
    122
  - Transfer Table
    123
  - Tip Declare
    124
- Using the Table Map
  126
  - Opening a Table
    128
  - Entering Table Guest Counts
    128
  - Storing the Table
    128
  - Move Balance to Another Table (Combine Tables)
    128
  - Merge & Split Tables
    129
  - Payment
    132
  - Seat Payment
    133
  - Print Check
    134
  - Cancel
    135
  - Dynamic Table Map
    136
Reports

137
- Report Mode Menu
  137
  - Report Mode Icons
    138
- Summary Reports
  139
- Detailed Reports
  142
  - Available Detailed Reports
    143
- Cash Declaration
  163
- Calendar Report View
  164
End of Day

165
- End of Day Sub Menu Reports
  167
  - End of Pay
    168
  - End of Not Found PLU
    169
- Report Samples
  170
  - Financial Report
    170
  - PLU Report
    172
  - Group Report
    174
  - Period Report
    174
  - Open Check Report
    175
  - Stock Report
    175
  - Labor Report
    176
  - Food Cost Report
    176
  - Time in out Report
    177
  - Promotion Report
    177
- Balancing Formulas
  178
Program Maintenance

179
- PLU Maintenance - Register Mode
  179
  - PLU Price Change
    179
  - Adding Plu's
    180
- PLU Maintenance - Program Mode
  182
  - Adding New Plu's
    183
  - PLU Sub Menu
    184
  - Menu Icon
    189
  - Printing Labels from PLU
    190
  - Quick PLU
    192
- Employee File Maintenance
  195
  - Add/Edit Employee's
    195
  - Employee Option Definitions
    196
  - Employee Authority Level
    197
  - Job Code & Pay Rate
    199
  - Station
    200
Appendix

201
- Integrated Payment - EMV
  201
  - Introduction
    201
- Configurations
  202
- Required ECR Program Settings
  204
  - Device Programming
    204
  - Options
    207
  - Tender Keys
    208
  - PLU Status Group for Gift Cards
    210
  - Load the EMV Parameters
    210
- EFT Operation
  211
  - EFT Operation Menu
    211
  - Performing EFT Operations
    214
- Important Notes
  225
- Backup Program
  226
  - Database Backup
    226
  - Remote FTP Log Backup
    227
- Pin-Pad Errors
  230
Manual Revision Record

233

Sam4s SAP-630 Series Service Manual (65 pages)

Brand: Sam4s | Category: Touch terminals | Size: 3 MB

Precaution Statements
5
Safety Precautions
5
Servicing Precautions
7
Precautions for Electrostatically Sensitive Devices (Esds)
7
Product Specifications
8
General Specifications
8
Paper Specification
11
Character Specification
11
Power Specification
12
Interface Specifications
12
DRAWER Signal Description
18
DRAWER Interface Cable
18
Touch Calibration
19
Application Management
21
Application INSTALL
21
System Setup
27
Language and Input
29
Hardware Self Test
30
Contrast TEST
33
Ethernet TEST
35
Serial Port TEST
36
Keyboard Test
41
Printer Test
43
System Configuration
46
Installation
47
Operation
52
Mode Switch
52
Disassembly and Assembly
53
Maintenance and Adjustment
55
Cleaning the Printer Head
55
Removing Paper Jam
56
Troubleshooting
57
System Power-Up Sequence
57
Power Problem
58

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More Sam4s Manuals

Sam4s SAP-630 Series Manuals

Sam4s SAP-630 Series Operator's Manual (283 pages)

Table of Contents

Sam4s SAP-630 Series Operator's Manual (233 pages)

Table of Contents

Introduction

Getting Started

Basic Operations

Advanced Application Operations

Reports

End of Day

Program Maintenance

Appendix

Manual Revision Record

Sam4s SAP-630 Series Service Manual (65 pages)

Table of Contents

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