Sam4s SAP-630 Series Service Manual
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Sam4s SAP-630 Series Service Manual

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SERVICE
SAP-630 Series
POS SYSTEM
SAP-630 SERIES
Manual
1.
2.
3.
4.
5.
6.
7.
8.
9.
10. Bock Diagram
11. Schematic Diagrams
C O N T E N T S
Precaution Statements
Product Specifications
Installation and Operation
Disassembly and Assembly
Maintenance and Adjustment
Troubleshooting
Exploded Views and Parts List
PCB Layout and Parts List
Wiring Diagram

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  • Page 1 POS SYSTEM SAP-630 SERIES SERVICE Manual SAP-630 Series C O N T E N T S Precaution Statements Product Specifications Installation and Operation Disassembly and Assembly Maintenance and Adjustment Troubleshooting Exploded Views and Parts List PCB Layout and Parts List Wiring Diagram 10.
  • Page 2 About this Manual This service manual describes how to perform hardware service maintenance for the SAM4S SAP-630 Series POS System Notes Notes may appear anywhere in the manual. They describe additional information about the item. Precaution symbols . Indicates a Safety Precaution that applies to this part component.
  • Page 3 This manual may not, in whole or in part, be copied, photocopied, reproduced, translated or converted to any electronic or machine readable from without prior written permission of Shin Heung Precision . SAM4S SAP-630 SERIES July. 2018 V1.0 Printed in KOREA...
  • Page 4 Overview of this POS System This service manual provides the technical information for many individual component systems and circuits and gives an analysis of the operations performed by the circuits. Schematics and specifications provide the needed information for the accurate troubleshooting. All information in this manual is subject to change without prior notice.

  • Page 5: Precaution Statements

    - even if the replacement is rated for higher voltage, wattage, the user will be required to correct the interference etc. at his own expense SAM4S SAP-630 SERIES...
  • Page 6 BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS ATTENTION IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS SAM4S SAP-630 SERIES...

  • Page 7: Servicing Precautions

    5. Use only a grounded-tip soldering iron when soldering or unsoldering ESDs. 6. Use only an anti-static solder removal device. Many solder removal devices are not rated as anti-static; these can accumulate sufficient electrical charge to damage ESDs. SAM4S SAP-630 SERIES...

  • Page 8: Product Specifications

     AC 100-240V 50/60Hz REQUIREMENT  Temperature : 0℃ ~ 45℃ ENVIRONMENT  humidity CONDITION : 30% ~ 80% RH  Approximately 12Kg WEIGHT  400(W) × 468(L) × 344(H) : With G-Drawer DIMENSION(mm) Set Size Table2-1 General Specifications SAM4S SAP-630 SERIES...
  • Page 9 ① Printer Cover ② SD Card ③ Key Board ④ USB ⑤ Drawer ⑥ Customer LCD Display (16char*2line LCD) ⑦ Operator LCD Display(9.7” LED Panel 1024*768) ⑧ Mode Key ⑨ MSR ⑩ Dallas Key (i-BUTTON) Figure2-2 Location Features SAM4S SAP-630 SERIES...
  • Page 10 Auto Cutter Type  100Km , 1×10 Pulses Reliability Paper : PD-160R-N  1,000,000 Cuts Auto-cutter (Oji paper co.,Ltd)  110.2 (W) ×54 (D) ×25.8 (H) Dimension (mm)  Approx. 175 g Weight Table2-2 Thermal Printer Specifications SAM4S SAP-630 SERIES...

  • Page 11: Paper Specification

     12(W) × 24(H) Font (Including a Horizontal) Character Structure  1.25 mm(W) ×3.0 mm(H) Character Size  1.5 mm Column Pitch  3.75 mm (Including 6-dot Line Spacing) Line Pitch  32 (12×24 Dots/Character) Number of Column Table2-4 Character Specification SAM4S SAP-630 SERIES...

  • Page 12: Power Specification

    If the Total Power Consumption exceeds specification (1A), the system cuts “VCC” of COM#1~COM#4. “VCC “ is supplied for the USB Device. Supply current 1A is total value including USB1#~USB#2. If the total Power Consumption exceeds specification (1A), the system cuts “VCC” of USB#1~USB#2. SAM4S SAP-630 SERIES...
  • Page 13 Signal Name Direction Function DSUB9 RJ45 Carrier Detect Receive Data Transmit Data Data Set Ready Data Terminal Ready Request To Send Clear To Send Ring Indicator Total Power : 1A (COM#1,#2 : Pin9, COM#3,#4 : Pin1 ) +5V/500mA SAM4S SAP-630 SERIES...
  • Page 14 2-5-3 RS-232C Interface Cable (COM1, COM2) SAP-630 SIDE USER SIDE (DSUB9 FEMALE) (DSUB25 MALE) (+5V) ( PIN CONNECTION ) SAP-630 SIDE USER SIDE (DSUB9 FEMALE) (DSUB9 MALE) (+5V) ( PIN CONNECTION ) CAUTION : COM#1~COM#2 supplies “+5V” to DSUB9 “Pin Num 9”. SAM4S SAP-630 SERIES...
  • Page 15 ( PIN CONNECTION ) 4(RXD) 3(RXD) SAP-630 SIDE USER SIDE 3(TXD) 2(TXD) (RJ-45 Modular) (DSUB25 MALE) 2(DSR) 20(DTR) 7(S.GND) 7(S.GND) 8(DTR) 6(DSR) 5(RTS) 4(RTS) 6(CTS) 5(CTS) ( PIN CONNECTION ) CAUTION : COM#3~COM#4 supplies “+5V” to RJ45 “Pin Num 1”. SAM4S SAP-630 SERIES...
  • Page 16 Frame GND VBUS Host Power : DC5[V] / 500[mA] White Differential Data Line Green Differential Data Line Black Signal GND 2-5-6 USB Interface Cable SAP-630 SIDE USER SIDE "B" TYPE PLUG "A" TYPE PLUG ( USB CABLE ) SAM4S SAP-630 SERIES...
  • Page 17 ( POS to POS IRC I/F CABLE ) 1(ENET TX+) 1(ENET TX+) 2(ENET TX-) 2(ENET TX-) 3(ENET RX+) 3(ENET RX+) 4(N.C) 4(N.C) 5(N.C) 5(N.C) 6(ENET RX-) 6(ENET RX-) 7(N.C) 7(N.C) 8(N.C) 8(N.C) ( POS to HUB IRC I/F CABLE ) 2-10 SAM4S SAP-630 SERIES...

  • Page 18: Drawer Signal Description

    Make sure that installed “+24V Cash Drawer”. Make sure that the Cash Drawer Solenoid Resistance is more than 20[Ohm] 2-5-10 DRAWER Interface Cable DRAWER COMPULSORY RJ11 6P (DRAWER I/F CABLE) SAP-630 SIDE USER SIDE ( DRAWER CONNECTOR ) SAM4S SAP-630 SERIES 2-11...

  • Page 19: Touch Calibration

    3 Installation and Operation 3-1 Touch Calibration Setup Method Remark  Click the menu  Click Touch Screen “APP”  Click Calibration SAM4S SAP-630 SERIES...
  • Page 20 3 Installation and Operation  Follow below steps SAM4S SAP-630 SERIES...

  • Page 21: Application Management

    3 Installation and Operation 3-2 Application Management 3-2-1 Application INSTALL Setup Method Remark Click “the APKInstaller” SAM4S SAP-630 SERIES...
  • Page 22 3 Installation and Operation Click “the APK”  Click Install SAM4S SAP-630 SERIES...
  • Page 23 3 Installation and Operation  You can check what is installed on the menu screen. SAM4S SAP-630 SERIES...
  • Page 24 3 Installation and Operation 3-2 Application Management 3-2-2 Application UNINSTALL Setup Method Remark Click “Settings” Click “the APK” SAM4S SAP-630 SERIES...
  • Page 25 3 Installation and Operation  Click on the app you want to delete.  Click “UNINSTALL” button. SAM4S SAP-630 SERIES...
  • Page 26 3 Installation and Operation  Click “OK”  You can check the success message. SAM4S SAP-630 SERIES...

  • Page 27: System Setup

    Click Settings Icon. WIFI When opened WIFI Setting would search available wireless router signals, user just select a router and input correct password then could browser internet. If the router does not have password, WIFI would connect it directly SAM4S SAP-630 SERIES...
  • Page 28 First, check box to turn on Ethernet, click “Ethernet” to choose connection type. Display This is for Display setting; Brightness: Click to setup brightness of backlight. Font Size: Click to setup system font size according to their preference. 3-10 SAM4S SAP-630 SERIES...

  • Page 29: Language And Input

    3 Installation and Operation Language & Input User can set the language for system menus according to their Country or preference. (About 60 languages supported) System default support Chinese and English, user need manual installing other input methods. SAM4S SAP-630 SERIES 3-11...

  • Page 30: Hardware Self Test

    3 Installation and Operation 3-4 Hardware Self Test 3-4-1 INSTALL UTILITY Setup Method Remark After Install “Utility Apk”  Click this APK Check the F/W versions (OS & Micom) 3-12 SAM4S SAP-630 SERIES...
  • Page 31 3-4 Hardware Self Test 3-4-2 DISPLAY TEST Remar Test Method Press “DISPLAY TEST” from the main menu in the Touch Screen. Display TEST Check the LCD State.(9.7inch LCD) You must touch the screen for test is done. SAM4S SAP-630 SERIES 3-13...
  • Page 32 3 Installation and Operation 3-4 Hardware Self Test 3-4-3 TOUCH TEST Remar Test Method Press “TOUCH TEST” from the main menu in the Touch Screen. Touch TEST  Touch the 4 Circles or Press and drag 4 Circles. 3-14 SAM4S SAP-630 SERIES...

  • Page 33: Contrast Test

    3 Installation and Operation 3-4 Hardware Self Test 3-4-4 Contrast TEST Remar Test Method  Press “CONSTRAST TEST” from the main menu in the Touch Screen. CONTRAST TEST Adjust “Brightness” SAM4S SAP-630 SERIES 3-15...
  • Page 34 3 Installation and Operation 3-4 Hardware Self Test 3-4-5 DRAWER Port TEST Remar Test Method Press “DRAWER TEST” from the main menu in the Touch Screen. DRAWER TEST When DRAWER Open , DRAWER Status is changed 3-16 SAM4S SAP-630 SERIES...

  • Page 35: Ethernet Test

    3 Installation and Operation 3-4 Hardware Self Test 3-4-6 Ethernet TEST Test Method Remark Connect The UTP CABLE to Ethernet Port Press “ETHERNET TEST” from the main menu in the Touch Screen. Ethernet TEST SAM4S SAP-630 SERIES 3-17...

  • Page 36: Serial Port Test

    3(TXD) 4(DTR) 5(S.GND) 6(DSR) 7(RTS) 8(CTS) 9(RI) (CONNECTOR CIRCUIT ) COM1,2 (MALE) (RJ-45 Test Connector) (DSUB9 Test Connector) Press “SERIAL TEST” from the main menu in the Touch Screen. SERIAL PORT TEST Check the Port #1,#2,#3,#4 3-18 SAM4S SAP-630 SERIES...
  • Page 37 3 Installation and Operation 3-4 Hardware Self Test 3-4-8 Beep TEST Remar Test Method Press “BEEP TEST” from the main menu in the Touch Screen. BEEP TEST  Check the Beep #1, #2 SAM4S SAP-630 SERIES 3-19...
  • Page 38 3-4-9 MSR TEST Test Method Press “MSR TEST” from the main menu in the Touch Screen. MSR TEST  When you swipe a magnetic card, If you see the value of the card .Test is done. 3-20 SAM4S SAP-630 SERIES...
  • Page 39 3 Installation and Operation 3-4 Hardware Self Test 3-4-10 WIFI TEST Test Method Press “WIFI TEST” from the main menu in the Touch Screen. WIFI TEST  Press WIFI ON button and then show the dbm. SAM4S SAP-630 SERIES 3-21...
  • Page 40 3 Installation and Operation 3-4 Hardware Self Test 3-4-11 BLUETOOTH TEST Test Method Press “BLUETOOTH TEST” from the main menu in the Touch Screen. BLUETOOTH  Press ON button and then show the list of devices. TEST 3-22 SAM4S SAP-630 SERIES...

  • Page 41: Keyboard Test

    3-4-12 KEYBOARD TEST Remar Test Method Press “KEY BOARD TEST” from the main menu in the Touch Screen. KEYBOARD Press “KEY BOARD 160KEY” on Keyboard. When You press Keys, Button is changed to black TEST Test is done. SAM4S SAP-630 SERIES 3-23...
  • Page 42 3-4 Hardware Self Test 3-4-14 MODE TEST Remar Test Method Press “MODE TEST” from the main menu in the Touch Screen. MODE TEST When the key is turned ,If you see the all testing mode value, test is done 3-24 SAM4S SAP-630 SERIES...

  • Page 43: Printer Test

    Press “MODE TEST” from the main menu in the Touch Screen. Press “PRINTER” from the main menu in the Touch Screen. PRINTER TEST  Click the Print button.  Open the Print Cover and then show the Error messages. SAM4S SAP-630 SERIES 3-25...
  • Page 44 When You connect Dallas key to Dallas module, You can see the numbers on Screen. 3-4 Hardware Self Test 3-4-17 SD CARD TEST Remar Test Method Insert SD Card SD CARD TEST Press “SD CARD TEST” from the main menu in the Touch Screen. 3-26 SAM4S SAP-630 SERIES...
  • Page 45 3 Installation and Operation SAM4S SAP-630 SERIES 3-27...

  • Page 46: System Configuration

    3 Installation and Operation 3-5 System Configuration 3-5-1 Configuration Figure 3-1 System Configuration 3-28 SAM4S SAP-630 SERIES...

  • Page 47: Installation

    Remark Dallas Key 5EA, 10EA, 15EA Selectable Water Proof Default 1Slot Table 3-1 Option 3-6-2 Supplies Item Description Remark Paper Roll Mode Key VD, REG, X, Z, P, C User Manual 1 EA Table 3-2 Supplies SAM4S SAP-630 SERIES 3-29...
  • Page 48 3. Ensure that the paper is being fed from the bottom of the roll. Place the roll into the concave bottom of the printer. And put the leading edge of the paper over the printer in Figure3-2-②. 4. Close the printer cover slowly until it locks firmly. 5. Tear off the excess paper. Figure 3-2 Paper Installation 3-30 SAM4S SAP-630 Series...
  • Page 49 ꞏ Be careful not to bind interface cables and AC power cord together. 1. Cut off the area (MSR assembly area) shown in the Figure 3-3-○ by using a (-) shaped screw driver. 2. Figure 3-3-○ shows the difference before and after. Figure 3-3 MSR Installation (1) SAM4S SAP-630 SERIES 3-31...
  • Page 50 3. Insert MSR Assembly into the main set bracket holes as in Figure 3-4-○ , Figure 3-4-○ 4. Tighten MSR Assembly by moving it to the direction shown in Figure 3-4-○ Figure 3-4 MSR Installation (2) 3-32 SAM4S SAP-630 SERIES...
  • Page 51 3 Installation and Operation 3-7 Installation 3-7-4 Installation of MSR Assembly 1. Figure 3-5 shows the MSR Assembly is in position Figure 3-5 MSR Installation (3) SAM4S SAP-630 Series 3-33...

  • Page 52: Operation

    Off, Register, Manager, Clear Totals Void, Off, Register, Manager, Clear Totals, Program Void, Off, Register, Manager, Clear Totals, Program, Service Mode Table3-4 Key Function Note : Key can be removed from the key lock in the OFF or REG position. 3-34 SAM4S SAP-630 SERIES...

  • Page 53: Disassembly And Assembly

    2. Remove the four screws(C-14 and C-18) on the ASS'Y COVER MODE S/W and separate the ASS'Y SWITCH ROTARY (Reference:C-15), LED BOARD(C-13) from the COVER MODE S/W(C-11). (Page7-4) 3. Remove the two screws(C-17) on the ASS'Y SWITCH ROTARY(Reference:C-15) and separate the BRKT MODE SWITCH(C-16) and the SWITCH ROTARY (C-15). (Page7-4) SAM4S SAP-630 SERIES...
  • Page 54 4. Remove the one screw(G-43) and separate the PLATE SHIELD(G-35) from the ASS’Y LOWER(G). (page7-11) 4-2-5 Ass’y USB BOARD 1. Remove the one screw(G-12) and separate the harnesses(n) from the MOTHER BOARD(G-37).(Page7-11) Lift up the USB BOARD(G-11).(Page7-11). SAM4S SAP-630 SERIES...

  • Page 55: Maintenance And Adjustment

    Caution: Note that the thermal head(Thermal Element and Radiation Plate) becomes very hot during normal operation. To prevent the danger of burn injury from thermal, be sure to wait for about 10 minutes after turning power off before beginning the cleaning. SAM4S SAP-630 SERIES...

  • Page 56: Removing Paper Jam

    COVER PRINTER with power ON. If the PRINTER COVER will not open, follow the below steps. 1. Lift it off COVER. (Figure 5-3-①) 2. Turn the KNOB(Orange color) forward or backward until the buzzer beep stops as illustrated Figure5-3-②. 3. Remove the jammed paper from the PRINTER. Figure 5-3 Removing Paper Jam SAM4S SAP-630 SERIES...

  • Page 57: Troubleshooting

    6-1-3 LCD B’D power-up sequence  The micom (ATMEGA8) is reset.  The power(5V) LED are light on LCD B’D  The Rear 2Line LCD are displayed  And then, LED B’D is waiting for communication with main B’D. SAM4S SAP-630 SERIES...

  • Page 58: Power Problem

     Measure other voltage.(Ex : +V3.3S, LCDVDD, VLED+)  If these voltages above mentioned do not go out, check the appropriate regulator or component. And check power line is short or open. NOTE : During servicing & repairing, Be careful against receiving an electric-shock. SAM4S SAP-630 SERIES...
  • Page 59  Check the LVDS Cable between LCD B’D and TFT-LCD panel (IPEX CABLE 30-pin) 6-3-3 RTC problem  Check backup circuit on MAIN B’D → Check the RTC clock, this frequency is 32.768KHz → Check battery voltage whether above 2.5V or not. SAM4S SAP-630 SERIES...
  • Page 60 → Performs the SDCARD test at H/W test Utility. → Check the harness between SD B’D and Main B’D, if it is connected or not. → Check the 10-Pin harness, it is OK or not. → Check related circuit & component whether short or not. SAM4S SAP-630 SERIES...
  • Page 61 → Check related circuit & component whether short or not. 6-5-5 LED B’D problem  Operation Fail → Performs the LED test at H/W test Utility. → Check the harness between LED B’D to LCD B’D. → Check related circuit & component whether short or not. SAM4S SAP-630 SERIES...
  • Page 62 → Check the Flat cable between PRINTER and Main B’D, if it is connected or not. → Check the Driver (TEA3718, U41) enable signal. → Check the sensor’s input. → Check related circuit & component whether short or not. SAM4S SAP-630 SERIES...
  • Page 63 → Check the MICOM on Main B’D whether it works normally or dead. → Check related circuit & component whether short or not. → If these are OK above but Dallas-Key does not work, Please contact our R&D. SAM4S SAP-630 SERIES...
  • Page 64 6 Troubleshooting MEMO SAM4S SAP-630 SERIES...

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