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Performing a Direct-to-Voicemail Transfer
A Direct-to-Voicemail Transfer is performed when you wish to transfer a call directly to
another User's Voicemail.
To do this, while on an active call, press #3, then the user's 4 digit extension number,
followed by the # key again. You will hear the user's Voicemail greeting indicating the
completed transfer to Voicemail.
Initiating Three-Way Conference Calls
To initiate a Three-Way Conference Call, while on an active call, press the More
Softkey. Then, press the Conference Softkey. The first call is then held.
Dial the second number. When the second party answers, press the More Softkey,
then press the Conference Softkey again to connect the calls.
If you wish to split the Conference Call back into individual calls, press the Split
Softkey. This places both callers on hold. Use the navigation arrows to select the call
you want to resume and press the Resume Softkey.
Enabling and Disabling Do Not Disturb
The Do Not Disturb feature is used to send all incoming calls to Voicemail.
To enable Do Not Disturb, press the More Softkey, then the DND Softkey.
If you do not have a Voicemail waiting, you will see the Do Not Disturb Icon (a minus
sign) by your extension line appearance, indicating that the feature has been enabled.
You will also see "My Status: Do Not Disturb" in the top-right corner of the screen.
Please note that once Do Not Disturb is enabled, calls cannot be received until you
disable the feature. To disable this feature, press the DND Softkey again.
Enabling and Disabling Call Forwarding
By default, calls that are not answered will go to Voicemail. To forward calls to a
destination other than Voicemail, enable Call Forwarding.
To enable this feature, press the More Softkey followed by the Forward Softkey, or
your Home Button and use the navigation arrows to select "Forward". Next, select the
type of forwarding option that you would like to enable.
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