Malfunctions And Rectification; Somnocomfort 2E - Weinmann SOMNOcomfort 2e Description Of The Equipment And Instructions For Use

7. Malfunctions and Rectification

If there are defects which cannot be rectified at once, please contact Weinmann or your
dealer immediately to have the unit repaired. To avoid greater damage, do not use the unit.

7.1 SOMNOcomfort 2e

Malfunctions
No running noise,
standby/status
display not
illuminated.
Unit cannot be
switched on by
breathing.
Unit does not switch
off after approx.15
seconds once mask is
removed.
Unit is running but
does not reach CPAP
pressure level
selected.
Error message
"Err E", "Err b",
"Err c", "Err A",
"Err H" or "Err S" in
display.
Cause
No supply voltage
available
Automatic switch on/
off not activated
Automatic switch on/
off not activated
Filter soiled
Mask not airtight
Problems with
electronics or
program "crashed"
Rectification
Check power supply cable is securely
connected. Possibly check function of
outlet by connecting another piece of
equipment (e.g. a lamp).
Activate automatic switch on/off (4.1,
page 19).
Activate automatic switch on/off (4.1,
page 19).
Clean/change filter (5.2, page 25).
Adjust headgear so that mask is airtight.
Replace mask if defective.
Disconnect power and reconnect.
Malfunctions and Rectification
33
EN