Troubleshooting Guide - Ambient Weather WS-2000 User Manual

2. Clean the solar radiation sensor and solar panel every 3 months with damp cloth.
3. Replace batteries every 1-2 years. If left in too long, the batteries may leak due to
environmental challenges. In harsh environments, inspect the batteries every 3 months (when
cleaning the solar panel).
4. When replacing the batteries, apply a corrosion preventive compound on the battery terminals,
available at Amazon and most hardware stores.
5. In snowy environments, spray the top of the weather station with anti-icing silicon spray to
prevent snow build up.

10. Troubleshooting Guide

If your question is not answered here, you can contact us as follows:
1. Online Support:
2. Email Support: support@ambientweather.com
3. Technical Support: 480-346-3380 (M-F 8am to 4pm Arizona Time)
Problem
Outdoor sensor array
does not communicate
to the display tablet.
Version 2.12
Figure 58
https://ambientweather.net/product/ws-2000
Solution
Reset the sensor array. Press the reset button as described in Figure 1, #10.
With an open-ended paperclip, press the reset button for 3 seconds to
completely discharge the voltage.
Take out the batteries and wait one minute, while covering the solar panel to
drain the voltage.
Put batteries back in and resync the tablet with the sensor array about 10 feet
away.
The LED next to the battery compartment will flash every 16 seconds. If
the LED is not flashing every 16 seconds...
Replace the batteries in the outside sensor array.
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