Field Firmware Updates; System Firmware Update - FLIR TG275 User Manual

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Field Firmware Updates

The TG275 includes a USB-C port in the top compartment. The USB port al-

lows the user to update the system firmware by first downloading an update

file from the FLIR website and then connecting the TG275 to a PC (using the

supplied USB-C cable) to transfer the file to the TG275. Firmware updates are

available from https://support.flir.com.

NOTE

The TG275 is not 100% compatible with USB-C to USB-C cables. Use only USB-C to USB-A

cables. The supplied cable is USB-C to USB-A.

To update the firmware, you will need:

• Access to the website where the update file is located:

https://support.flir.com

• The TG275 to be updated

• The update file. Refer to the steps in the next section:

1. Visit

2. Select the 'Downloads' tab and then select 'Instrument Firmware' (Test

and Measurement) from the drop-down menu.

3. Select TG275 from the second drop-down menu.

4. Select and download the firmware update file to the PC.

5. With the TG275 ON connect it to the PC via a USB-C cable (the USB-C

port is located in the TG275 top compartment).

6. Copy the firmware update file to the TG275 root directory.

7. Eject the TG275 drive from the PC.

8. Disconnect the USB cable from the PC USB port and from the TG275

USB port.

9. Follow the TG275 display prompts to complete the update.

#NAS100009; r. AJ/63868/63869; en-US

https://support.flir.com

to obtain a firmware update file.

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