Field Firmware Updates; System Firmware Update - FLIR TG267 User Manual

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Field Firmware Updates

The camera includes a USB-C port in the top compartment. The USB port al-
lows you to update the System firmware by first downloading an update file
from the FLIR website and then transferring the file to the camera via USB.
Connect to a PC using a USB-C cable. Firmware updates are available from
https://support.flir.com.
NOTE
This camera is not 100% compatible with USB-C to USB-C cables. Use only USB-C to USB-
A cables. The supplied cable is USB-C to USB-A type.
To update the firmware, you will need:
• Access to the website where the update file is located:
https://support.flir.com
• The camera to be updated
• The update file. Refer to the steps in the next section:

8.1 System Firmware Update

1. Visit https://support.flir.com to obtain a firmware update file.
2. Select the 'Downloads' tab and then select 'Instrument Firmware' (Test
and Measurement) from the drop-down menu.
3. Select your camera model from the second drop-down menu.
4. Select and download the firmware update file to the PC.
5. With the camera ON connect it to the PC via a USB-C cable (the USB-C
port is located in the top compartment).
6. Copy the firmware update file to the camera's root directory.
7. Disconnect the USB cable from the PC and from the camera.
8. Follow the camera's display prompts to complete the update.
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