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8
Field Firmware Upgrades
The TG275 includes a USB-C port in the top compartment. The USB port al-
lows the user to upgrade the System firmware or the Bluetooth® firmware by
first downloading an upgrade file from the FLIR website and then connecting
the TG275 to a PC (using the supplied USB-C cable) to transfer the file to the
TG275. Firmware upgrades are available from https://support.flir.com.
To upgrade the firmware, you will need:
• Access to the website where the upgrade file(s) are located:
https://support.flir.com
• The TG275 to be upgraded
• The upgrade file(s). Refer to the steps in the next sections:
8.1 System Firmware upgrade
1. Visit https://support.flir.com to obtain a firmware upgrade file.
2. Select the 'Downloads' tab and then select 'Instrument Firmware' (Test
and Measurement) from the drop-down menu.
3. Select TG275 from the second drop-down menu.
4. Select and download the system firmware upgrade file to the PC.
5. With the TG275 OFF connect it to the PC via a USB-C cable (the USB-C
port is located in the TG275's top compartment).
6. Copy the firmware upgrade file to the TG275's internal drive.
7. Disconnect the USB cable from the PC USB port and from the TG275's
USB port.
8. Turn the TG275 ON.
9. Confirm the upgrade from the TG275 keypad, if necessary.
10. When the upgrade is complete, cycle power to the TG275 and return to
the normal operating mode.
8.2 Bluetooth® Firmware upgrade
To execute a Bluetooth® Firmware upgrade please perform the same steps
as listed in Section 8.1, System Firmware Upgrade, above, using a Blue-
tooth® firmware file in step 4 instead of a System firmware file. Contact FLIR
technical support if you have questions: https://support.flir.com.
#NAS100009; r. AA/57810/57810; en-US
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