Polycom VVX 410 User Manual
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Polycom VVX 410 User Manual

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Software 4.1.4 | March 2013 | 1725-49090-001 Rev A
USER GUIDE
Polycom VVX 410 Customer User Guide
0 |
P a g e
Commercial in Confidence

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  • Page 1 Software 4.1.4 | March 2013 | 1725-49090-001 Rev A USER GUIDE Polycom VVX 410 Customer User Guide P a g e Commercial in Confidence...

  • Page 2: Phone Keys And Hardware

    Phone Keys and Hardware The following figure shows the important phone features, which are described next. VVX 400 Phone Features P a g e Commercial in Confidence...

  • Page 3: Phone Views

    Phone Views Your phone has three main views: Home, Calls, and Lines view (the default). To change views:  For Home view, press  From Home view, press to display either Lines or Call view. At the top of each view is a status bar, shown next. The status bar shows the date and time. If your phone has information you should know about, messages will display, together with the time.

  • Page 4: Lines View

     DND—Select DND to toggle DND (Do Not Disturb) on or off. When DND is enabled, your phone won’t ring and incoming calls will go to voice mail.  Settings—Select Settings to access phone features and settings to customize your phone.

  • Page 5: Calls View

    Calls View You can access Calls view (shown next) if your phone has multiple calls in progress, or you have one held call. Use the up and down arrow keys to see all your calls. If your phone has multiple lines, calls display under the associated line. Call colour indicates status: ...

  • Page 6: Answering Another Call

    Answering Another Call If you have a call and an incoming call arrives on the same or a different line, a call waiting tone beeps, and the Incoming Call window displays. To answer the call, press Answer. The call you were in is held.

  • Page 7: Placing Calls From Favourites, Recent Calls, And Directories

    Placing Calls from Favourites, Recent Calls, and Directories In addition to the Dialler, you can place calls from the Recent Calls list, Favourites list, or your Directory. Or, you can quickly call a favourite from Home or Lines view. To call from the Recent Calls list: 1 Access your Recent Calls list by doing one of the following: ○...

  • Page 8: During Calls

    During Calls When you’re in a call, you can do the following:  Hold the call.  Transfer the call to another person.  Set up a conference call with the person you’re talking with and another person. Holding Calls You can place any active call on hold.

  • Page 9: Setting Up And Handling Conference Calls

    3 When you hear the ring-back sound, press Transfer to complete the transfer. Or, if you want to talk with the person before the transfer completes, connect and talk with the person, and then press Transfer. To cancel the transfer before the call connects, tap Cancel.
  • Page 10 To manage a person in a conference call: 1 Set up an active conference call. 2 From Active Call, Lines, or Calls view, press Manage. If you’re in Calls view, be sure to highlight the conference first. The following example show the screens that display when you manage a conference.

  • Page 11: Using Do Not Disturb

    Using Do Not Disturb Enabling Do Not Disturb (DND) stops your phone from ringing and sends all incoming calls directly to voicemail. All calls you receive while DND is enabled are logged to your Recent Calls list. When you enable Do Not Disturb, the following happens: ...

  • Page 12: Working With A Corporate Directory

    Working with a Corporate Directory You may have access to portions of a Corporate Directory. The Corporate Directory is non- editable; your administrator determines which contacts you can see. From the Corporate Directory, you can do the following:  Search for contacts. ...
  • Page 13 If you need a more in-depth guide to the Polycom VVX 410, you can:  Call us on: 0330 333 2 333  Email us at: support@cactusbusiness.co.uk  Or open up the Full 115-page User Guide via the URL: http://support.polycom.com/global/documents/suppor t/user/products/voice/VVX_400_410_UserGuide_UCS_ 4_1_4.pdf...

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