During Calls; Holding Calls; Transferring Calls - Polycom VVX 410 User Manual

During Calls

When you're in a call, you can do the following:
 Hold the call.
 Transfer the call to another person.
 Set up a conference call with the person you're talking with and another person.

Holding Calls

You can place any active call on hold. A held call displays in Calls and Lines view as follows:
To hold a call:

From Lines or Calls view, press Hold. If you're in Calls view, be sure to highlight the call
first.
To resume a held call:

Do one of the following:
○ From Lines view, press Resume. If there's more than one held call on the
○ From Calls view, use the up and down arrow keys to highlight the call,

Transferring Calls

When you transfer a call to another person, you have the option to talk to the person before the
transfer completes.
If your phone supports a blind transfer, you can automatically transfer a call without talking to
the other person. The call is automatically transferred after you dial the number you're
transferring the call to.
To transfer a call:
1 From Lines or Calls view, press Transfer. The active call is held.
2 From the Dialler, place a call to the person you want to transfer the call to.
line, the last call that you held will be resumed. If you have multiple lines
and you press Resume, the last call that you held—on either line—will be
resumed.
or
and press Resume.
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