Polycom VVX 410 Quick Start Manual

Quick Start Guide for Polycom

Place Calls

You can only have one active call in progress on
your phone.
You can use the handset, speakerphone, or
headset for calls. During a call, you can change
modes by picking up the handset, or by pressing
or .
To place a call, do one of the following:
• Pick up the handset, press
the phone number, and press Send.
• Enter the phone number, press Dial, and
pick up the handset, or press
• From the Lines screen, press the Line key,
enter the phone number, and select Send.
• From the Home screen, select New Call,
enter the phone number, and press Send.
• Select a Favorite from the home screen.
• Select a contact from the Recent Calls list
and select Dial.
• Select a contact from the Contact
Directory and select Dial.
VVX
® ®

Answer Calls

You can answer calls using the handset,
speakerphone, or a headset.
To answer a call, do one of the following:
• To answer with the speakerphone, press
or press Answer soft key.
• To answer with the handset, pick up the
handset.
• To answer with a headset, press

End Calls

You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
» Replace the handset in the cradle, press
, or press the End Call soft key.
or , enter
To end a held call:
1. Highlight the held call and press Resume.
or .
2. Press End Call.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
» Highlight the call and press the Hold soft key or
press .
To resume a call:
© Atlantic Broadband 2016. All Rights Reserved.
410
.
or
» Highlight the call and press the Resume soft
key or press .

Transfer Calls

You can transfer calls to any contact and choose
the way to transfer the call.
To transfer a call:
1. Press and hold the Transfer soft key or
press .
2. Choose Blind or Consultative.
3. Dial a number or choose a contact.
If you chose Blind, the call is transferred
immediately.
4. If you chose Consultative, press the
Transfer soft key or press
with your contact.

Forward Calls

You can forward an incoming call to a contact or
forward all incoming calls to a contact.
To forward an incoming call:
1. On the Incoming Call screen, select
Forward.
2. Enter your contact's number and select
Forward.
To forward all incoming calls:
1. On the Home Screen, select Forward.
2. If you have more than one line, select a line.
3. Choose Always, No Answer, or Busy.
after speaking