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Digital Equipment PRIORIS ZX 5000 MP User Manual

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  • Page 1 P R I O R I S 5 0 0 0 S E R V E R U S E R ’ S G U I D E...
  • Page 2 Prioris ZX 5000 MP Series Server User's Guide Part Number: ER-A60WW-UA. A01 Digital Equipment Corporation...
  • Page 3 January 1996 The information in this document is subject to change without notice -and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document.
  • Page 4 FCC ID: A09-A6XWW The FCC wants you to know... This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5 This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential area.

  • Page 6: Table Of Contents

    Contents About This Guide Audience ....................Organization..................viii Conventions ..................Abbreviations ..................Special Notices ..................Related Documentation ................ Introduction Server Software and Support Documentation ........Diagnostic Software ................Server Utilities and Technical Support ..........Restarting Your Server ................. Important Information ................Identifying Model and Serial Numbers ..........
  • Page 7 Contents System Configuration Utility (SCU) ............Locating the SCU ................Starting and Using the SCU.............. SCU Options ..................Systems Group ................System Processor Modules .............. System Processor Status ..............System Performance ................ Memory Subsystem Group ............... 2-10 Onboard Disk Controllers..............2-10 Onboard Communication Devices.............
  • Page 8 Contents Installing Additional Server Memory............3-18 Memory Configurations..............3-20 Installing a SIMM.................. 3-20 Replacing Your Server’s Battery/Real Time Clock (RTC)...... 3-24 Installing Video Memory ............... 3-26 Installing Expansion Boards..............3-28 EISA Expansion Slots............... 3-28 PCI Expansion Slots................. 3-31 Installing ISA Expansion Boards ............3-32 Installing EISA Expansion Boards.............
  • Page 9 Contents Problem Solving and Troubleshooting Introduction ..................Initial Troubleshooting ................Server Troubleshooting ................ Disk Drive Troubleshooting..............Monitor Troubleshooting ............... 4-12 CD-ROM Troubleshooting ..............4-13 Server Security Features Introduction ..................Left and Right Door Security Lock ............Left and Right Side Panel Lock............. Administrative and User Password ............
  • Page 10 Moving the Server ................Packing the Server ................Installing the Server at a New Location ..........Figures Typical Prioris ZX 5000 MP Series Server ........xiii 1-1. Providing a Comfortable Working Environment......3-1. Unlocking and Removing the Side Panels........3-2. Server Components (Left Side) ...........
  • Page 11 3-11. Replacing the Server Battery ............3-25 3-12. Installing Video Memory .............. 3-27 3-13. Prioris ZX 5000 MP Series Server Expansion Board Slots ... 3-29 3-14. Removing a Metal Filler Plate ............3-33 3-15. Installing an ISA Expansion Board ..........

  • Page 12: About This Guide

    About This Guide This guide describes how to operate, upgrade, configure, and trouble- shoot your Prioris ZX 5000 MP Series Server family. This guide will also help to familiarize you with all aspects of the server and provide a refer- ence tool for questions you might have in the future.

  • Page 13: Organization

    About This Guide Organization This guide contains the following: • Chapter 1: Introduction —This chapter provides general information about your server. For example: server software and support documentation, diagnostic software, server utilities and technical support, restarting your server, providing a comfortable working environment, identifying server model and serial numbers, and learning where to obtain help.

  • Page 14: Conventions

    About This Guide Conventions Convention Description Example Italics are typically used for titles, comments, and references to other sections of this document or other documents. c:\windows> Monospaced text indicates information that your server or software displays. For example, a directory path or error message.

  • Page 15: Abbreviations

    About This Guide Abbreviations Abbreviation Meaning BIOS Basic input/output system Central processing unit Direct memory access DRAM Dynamic random access memory Error correction code Extended capabilities port EISA Extended industry standard architecture Enhanced parallel port Field replaceable unit Integrated drive electronics An h suffix to a numerical value denotes hexadecimal numbers.

  • Page 16: Special Notices

    About This Guide Abbreviation Meaning Real-time clock Storage building block SCSI Small computer system interface System configuration utility SIMM Single in-line memory module Symmetrical multi-processor Video graphics array Windows Microsoft Windows application software Zero insertion force Special Notices Three kinds of special notices are used in this guide to emphasize specific information.

  • Page 17: Related Documentation

    About This Guide Related Documentation An Installation Guide is available as a supplement to the information pro- vided in this user's guide. Use the Installation Guide to install and config- ure your server. A ServerWORKS Quick Launch program comes with your server on a CD- ROM disk.

  • Page 18: Typical Prioris Zx 5000 Mp Series Server

    About This Guide D EC 00421 Typical Prioris ZX 5000 MP Series Server NOTE: Your monitor, keyboard, and mouse might look different. xiii...

  • Page 19: Introduction

    Introduction The Prioris ZX 5000 MP Series is a family of high-performance, highly- scaleable network and application servers featuring the latest in modular CPU and storage technology. The Prioris ZX 5000 MP Series family of servers also provide investment protection through CPU upgrade technol- ogy.
  • Page 20 Introduction Integrated Device Supports up to seven 3½-inch, wide or narrow SCSI, hot- Array Storage Bay swap devices for configuring a mass storage array using Storage Building Blocks (SBBs). Expansion Slots Four EISA slots, three PCI slots, and two shared EISA/PCI slots for a total of nine slots for maximum ex- pandability.

  • Page 21: Server Software And Support Documentation

    Introduction The remainder of this chapter provides additional information about your server’s supplied software and support documentation, restarting your server, identifying server model and serial numbers, providing a comfort- able working environment, and obtaining help. NOTE: You might have ordered additional options such as hard disk drives, tape backup systems, CD-ROMs, or mo- dems that have been factory installed in your server.

  • Page 22: Diagnostic Software

    Introduction Diagnostic Software Diagnostic software and support documentation came with your server. This software contains an advanced set of diagnostic utilities that can be used to identify and correct problems you might encounter when installing, configuring, or using your server. There are two ways to access the sup- plied diagnostic software: 1.

  • Page 23: Restarting Your Server

    Introduction Restarting Your Server Method How to Invoke Action Performed Hard boot Turn the server off, then on, by Runs memory tests and clears pressing the power On/Off all terminate stay resident button at the front of the server. programs (TSRs) and memory registers.
  • Page 24 Introduction Adjust So . . . Chair Feet are flat on the floor. Legs are vertical forming a right angle to the floor. Your weight is off your thighs and they are horizontal. Keep the back of your knees away from the seat so you do not compress the area behind them, which could restrict the blood flow.
  • Page 25 Introduction Adjust So . . . Head Avoid neck strain. Your head should incline downward, but no more than 15 to 20 degrees. Monitor No higher than the level of your eyes and at the correct distance for your vision. Avoid eye fatigue, which can be caused by glare, image quality, uncomfortable furniture, eye height, and uncorrected vision.
  • Page 26 Introduction IMPORTANT: If you experience pain or discomfort during use of the server, take a rest break and review the instructions for proper ergonomic setup and use. If the pain or discomfort continues after resuming use of the server, discontinue use and report the condition to your job supervisor or physician.

  • Page 27: Identifying Model And Serial Numbers

    Introduction Identifying Model and Serial Numbers All model and serial numbers for your server are located on the packing and shipping papers delivered with your server, plus on the individual components. The location of serial numbers on hard disk drives, expan- sion boards, diskette drives, and external equipment varies from one manufacturer to another.

  • Page 28: Getting Help

    Introduction Getting Help If you need help regarding... Refer to the Installing your server Installation Guide Support and ordering information Warranty and Service information. Specific software application Operating system documentation, problems or questions application software documentation, or contact the software manufacturer. Product information and server On-line information.

  • Page 29: Server Utilities

    Server Utilities Introduction This chapter describes the utilities supplied with your server. Server utili- ties include: • SCSI Select Utility This utility enables you to configure and view settings of the installed Adaptec SCSI controllers and SCSI de- vices. • RAID Configuration Utility ...

  • Page 30: Scsi Select Utility

    Server Utilities SCSI Select Utility Your Prioris ZX 5000 MP Series Server comes with dual Adaptec AIC- 7870 fast/wide SCSI-2 controllers and a SCSI Select configuration utility. This utility enables you to change host controller settings without opening your server.

  • Page 31: Flash Memory Update Program

    Server Utilities Flash Memory Update Program All servers have BIOS software in a read-only, non-volatile memory (ROM) chip. This BIOS initializes hardware and boots the operating system when the server is turned on. The BIOS also provides access to other services such as keyboard and disk drives.
  • Page 32 Server Utilities The SCU stores most of the configuration values in the battery-maintained memory (NVRAM) of the real-time clock (RTC), and the rest of them in flash memory. These values take effect each time you boot the server. POST checks the values against the actual hardware configuration; if they do not agree, it generates an error message.

  • Page 33: Locating The Scu

    Server Utilities Locating the SCU The SCU is located on your ServerWORKS Quick Launch CD-ROM disk. You can use the SCU in one of three ways: 1. During the Quick Launch boot process, if you selected to create a MS-DOS partition, the SCU is copied to the MS-DOS partition on your hard disk drive.

  • Page 34: Starting And Using The Scu

    Server Utilities Starting and Using the SCU To start and run the SCU: 1. Turn on your server and allow the POST to complete. If POST detects an error refer to Appendix B, “Server Messages,” and take the appropriate steps to correct the problem. After the problem has been resolved, restart the server.

  • Page 35: Scu Options

    Server Utilities SCU Options The following tables list the options that are available in the SCU (Change Configuration Settings). Use the keyboard function keys to help you select options, change values, and display help information. NOTE: The server also has a BIOS Setup utility available to change your server’s BIOS settings.

  • Page 36: Systems Group

    Server Utilities Systems Group Menu Fields Settings Comments System Not user selectable Displays the server identification string. identification and version information System identification string Config and Not user selectable Displays the configuration and overlay overlay version version. BIOS version Not user selectable Displays the BIOS version string.

  • Page 37: System Processor Status

    Server Utilities System Processor Status Menu Fields Settings Comments CPU 1 in slot 1 Not user selectable Displays the fault status of the installed CPU. CPU 2 in slot 1 Not user selectable Displays the fault status of the installed CPU. CPU 1 in slot 2 Not user selectable Displays the fault status of the installed CPU.

  • Page 38: Memory Subsystem Group

    Server Utilities Memory Subsystem Group Menu Fields Settings Comments Base memory 640KB base Displays the current amount of base options memory (conventional) memory. 512KB base memory Shadowing ISA Enable Allows you to enable or disable shadowing ROMs options: Disable and caching of individual segments of ROM to C0000 increase server performance.

  • Page 39: Onboard Communication Devices

    Server Utilities Onboard Communication Devices Menu Fields Settings Comments Serial port 1 COM1:3F8-IRQ 4 Enables or disables onboard serial port 1 at configuration COM2:2F8-IRQ 3 the specified address. COM3:3E8-IRQ4 COM4:2E8-IRQ3 Note: If your server is connected to a Port 1 disable network, see your System Administrator.

  • Page 40: Floppy Drive Subsystems Group

    Server Utilities Floppy Drive Subsystems Group Menu Fields Settings Comments Floppy drive A 3.5 inch 1.44/1.25 MB drive Sets the size and density of 5.25 inch 360 KB drive diskette drives. 5.25 inch 1.2 MB drive 3.5 inch 720 KB drive 3.5 inch 2.88 MB drive Disabled or not installed Floppy drive B...

  • Page 41: Kb And Mouse Subsystem Group

    Server Utilities KB and Mouse Subsystem Group Menu Fields Settings Comments Numlock Off at boot Selects the keyboard Numlock option. On at boot Typematic Auto Sets the number of times a second to speed Fast (7 char. sec) repeat a keystroke while you hold the Medium (4 char.

  • Page 42: Security Subsystems Group

    Server Utilities Security Subsystems Group Menu Fields Settings Comments Administrative Enter password Type your administrative password in the password option Verify password enter password field. Verify your administrative password by typing it in the verify password field. User password Enter password Type your user password in the enter option Verify password...

  • Page 43: Boot Subsystem Group

    Server Utilities Boot Subsystem Group Menu Fields Settings Comments Boot options: Boot disabled Each time your server boots, it will load First boot device Boot floppy your operating system from the Second boot Boot hard disk sequence selected. device Boot IDE CD-ROM Third boot device Boot network Fourth boot...

  • Page 44: Lcd Subsystem Group

    Server Utilities LCD Subsystem Group Menu Fields Settings Comments LCD display Enable Enables or disables your server’s LCD display string enable or Disable string option. disable LCD display Enable Enables or disables your server’s LCD display string before OS Disable string before OS boot option.

  • Page 45: Memory Boards Subsystem Group

    Server Utilities Memory Boards Subsystem Group Menu Fields Settings Comments ECC memory: Not user selectable Displays whether or not an ECC memory First board module is installed in one or both memory Second board slots. Reserved System Resources Menu Fields Settings Comments Allows you to disable your server’s onboard...

  • Page 46: Expanding Your Server

    Expanding Your Server Introduction This chapter lists the tools required to expand your server, explains how to prevent component damage from static electricity, provides preliminary setup procedures for server expansion, and describes how to unlock and remove the server's side panels. Also included in this chapter are instruc- tions for replacing or modifying the following hardware: •...

  • Page 47: Tools Needed

    Expanding Your Server Tools Needed • A Phillips screwdriver • An antistatic wrist strap (recommended, but not required) Static Electricity Static electricity collects on non-conductors such as paper, cloth, or plas- tic. A static discharge can be damaging even though you often cannot see or feel it.

  • Page 48: Disconnect External Devices And Power

    Expanding Your Server Disconnect External Devices and Power Before removing the side panels, perform the following: 1. Turn off power to all external devices connected to server. 2. Turn server off. 3. Disconnect power from wall outlet. 4. Disconnect power cord and monitor cord from server.

  • Page 49: Removing The Side Panels

    Expanding Your Server Removing the Side Panels To remove the side panels, perform the following: WARNING: Removing the side panels activates the power interlock switches located at the top-left and top- right of your server. These switches turn off power to your server.
  • Page 50 Expanding Your Server DEC00405-2 Figure 3-1. Unlocking and Removing the Side Panels...

  • Page 51: Server Components (Left Side)

    Expanding Your Server Server Components (Left Side) Figure Legend Component CD-ROM drive 3½-inch diskette drive Front access 5¼-inch half-height drive bays 3-way security lock Integral hot-swap device bay for storage building blocks (SBBs) Power, OCP, and reset buttons Operator control panel (OCP) Power indicator Cooling fans CPU module 1 (CPU 1)

  • Page 52: Server Components (Left Side)

    Expanding Your Server DEC00725-2 Figure 3-2. Server Components (Left Side)

  • Page 53: Server Components (Right Side)

    Expanding Your Server Server Components (Right Side) Figure Legend Component Keylock SCSI knockouts (back panel) Keyboard (left) and mouse (right) ports Parallel port (right) Video port (left) Serial port 1 (right) serial port 2 (left) Monitor plug AC power plug Secondary rear cooling fan or redundant power supply Power interlock switch...

  • Page 54: Server Components (Right Side)

    Expanding Your Server DEC00736-2 Figure 3-3. Server Components (Right Side)

  • Page 55: Main Logic Board Components/Connectors

    Expanding Your Server Main Logic Board Components/Connectors Figure Components Legend 6-pin power connectors (PS3 and PS4) +3.3 V dc power connector (PS5) 12-pin power connector (PS1 and PS2) Power supply enable connector Diskette drive connector Power fan and control board connector Memory slot 1 connector (primary) Memory slot 2 connector (expansion) CPU module slot 1 connector (primary)

  • Page 56: Main Logic Board Components/Connectors

    Expanding Your Server DEC00726-2 Figure 3-4. Main Logic Board Components/Connectors 3-11...

  • Page 57: Power Fan And Control Board Connectors

    Expanding Your Server Power Fan and Control Board Connectors Figure Component Legend Power connector Doorlock 2 connector Doorlock 1 connector Fan 1 connector Fan 2 connector Fan 3 connector MLB2 connector Fan 4 connector MLB1 connector RSM connector Main logic board control and data connector OCP connector 3-12...

  • Page 58: Power Fan And Control Board Connectors

    Expanding Your Server DEC00798 Figure 3-5. Power Fan and Control Board Connectors 3-13...

  • Page 59: Upgrading Your Cpu Module Configuration

    Expanding Your Server Upgrading your CPU Module Configuration The Prioris ZX 5000 MP Series Server one or two (1P, 2P) processor con- figurations include a single CPU module. The Prioris ZX 5000 MP Series Server three or four (3P, 4P) processor configurations include two CPU modules.

  • Page 60: Installing A Cpu Module

    Expanding Your Server DEC00727-2 Figure 3-6. Installing a CPU Module 3-15...

  • Page 61: Removing And Replacing A Memory Module

    Expanding Your Server Removing and Replacing a Memory Module Your server comes with a single memory module installed in the primary (MEM 1) slot. The memory module supports up to 384 MB of memory, a 64-bit memory interface, and 2-way interleaving. You can increase your server’s overall performance by adding memory to the existing memory module or by installing an additional memory module in the memory ex- pansion (MEM 2) slot.
  • Page 62 Expanding Your Server 8. Replace and lock left side panel. 9. Connect external devices and restore power. 10. Run the SCU to configure your server for the additional amount of memory. DEC00727-3 Figure 3-7. Removing/Installing a Memory Module 3-17...

  • Page 63: Installing Additional Server Memory

    Fill bank 1 before bank 2 and banks 1 and 2 before bank 3. Refer to “Memory Configurations” for a list of SIMM combinations supported by your Prioris ZX 5000 MP Series Servers and to “Installing a SIMM” for de- tailed instructions on installing SIMMs.
  • Page 64 Expanding Your Server BANK 3 BANK 3 BANK 2 BANK 2 BANK 1 BANK 1 DEC00728 Figure 3-8. SIMM Socket Locations and Bank Designations 3-19...

  • Page 65: Memory Configurations

    Expanding Your Server Memory Configurations The following table lists the SIMM combinations supported by your Prioris ZX 5000 MP Series Server for the primary memory module. This table also applies to a second memory module that you can install in the memory expansion (MEM 2) slot.
  • Page 66 Expanding Your Server 5. Orient notched edge of SIMM (A, Figure 3-9) so its facing toward center of memory module. The small notch at middle of bottom edge of SIMM mates with raised area in SIMM socket. DEC00735 Figure 3-9. SIMM Orientation 3-21...
  • Page 67 Expanding Your Server 6. Position SIMM at a 45 degree angle relative to socket on memory module (A, Figure 3-10). 7. Beginning with bank 1 (sockets 1-4), insert bottom edge of SIMM into socket. Rock SIMM gently until it completely engages bottom of socket. Tip SIMM upright until both retaining clips engage (B, C, Figure 3-10).
  • Page 68 Expanding Your Server DEC00729 Figure 3-10. Installing a SIMM 3-23...

  • Page 69: Replacing Your Server's Battery/Real Time Clock (Rtc)

    Expanding Your Server Replacing Your Server’s Battery/Real Time Clock (RTC) CAUTION: Danger of explosion if battery is incorrectly re- placed. Replace only with the same or equivalent type rec- ommended by the equipment manufacturer. Discard used batteries according to manufacturer’s instructions. Your server's battery runs the server clock and retains any setup informa- tion when it is turned off.
  • Page 70 Expanding Your Server DEC00726-3 Figure 3-11. Replacing the Server Battery 3-25...

  • Page 71: Installing Video Memory

    Expanding Your Server Installing Video Memory The server’s main logic board comes with 512 KB of onboard video memory. Increasing the video memory buffer size to 1 MB by installing a 256 K x 16, 70 ns fast-page video DRAM chip enables the video controller to support 132-column text modes and high resolution graphics with 1280 x 1024 x 16 colors.
  • Page 72 Expanding Your Server DEC00726-4 Figure 3-12. Installing Video Memory 3-27...

  • Page 73: Installing Expansion Boards

    Expanding Your Server Installing Expansion Boards Your Prioris ZX 5000 MP Series Server’s main logic board contains 11 ex- pansion board slots for installing up to nine EISA or PCI expansion boards. Six of the slots support industry-standard 32-bit EISA expansion boards.
  • Page 74 PCI Slot P1-3 EISA Slot 1 EISA Slot 2 EISA Slot 3 EISA Slot 4 EISA Slot 5 PCI Slot P2-1 PCI Slot P2-2 EISA Slot 6 DEC00726-5 Figure 3-13. Prioris ZX 5000 MP Series Server Expansion Board Slots 3-29...
  • Page 75 Expanding Your Server Your server’s EISA bus provides: • 32-bit memory addressing • Type A transfers at 5.33 MB per second • Type B transfers at 8 MB per second • Burst transfers at 33 MB per second • 8-, 16-, or 32-bit data transfers •...

  • Page 76: Pci Expansion Slots

    Expanding Your Server PCI Expansion Slots The five PCI bus slots on the main logic board support bus mastering 32- bit PCI expansion boards for performance enhancement. NOTE: One of the PCI slots (P1-1) is in line with a CPU module slot (CPU 2).

  • Page 77: Installing Isa Expansion Boards

    Expanding Your Server Installing ISA Expansion Boards You must run the SCU prior to installing any ISA expansion board. Run- ning the SCU enables you to assign the proper server resources so ISA expansion boards operate correctly. Afterwards, you must manually set the corresponding jumpers and/or switch settings on each ISA expansion board to match the SCU assigned server resources.
  • Page 78 Expanding Your Server DEC00730-2 Figure 3-14. Removing a Metal Filler Plate 3-33...

  • Page 79: Installing Eisa Expansion Boards

    Expanding Your Server 6. Insert new expansion board into socket and push expansion board firmly into place. 7. Secure expansion board to slot with screw removed in step 5. 8. Replace and lock left side panel. 9. Connect external devices and restore power. Installing EISA Expansion Boards You must run the SCU after installing any EISA expansion board.
  • Page 80 Expanding Your Server DEC00730-4 Figure 3-15. Installing an ISA Expansion Board 3-35...
  • Page 81 Expanding Your Server 5. Insert new expansion board into socket and push expansion board firmly into place. DEC00730-4 Figure 3-16. Installing an EISA Expansion Board 3-36...

  • Page 82: Installing Pci Expansion Boards

    Refer to Chapter 2, “Server Utilities,” for information on running the SCU. Installing PCI Expansion Boards Your Prioris ZX 5000 MP Series Server automatically detects and then assigns the proper server resources to PCI expansion boards once they are installed. To install a PCI expansion board: NOTE: Read and fully understand your optional expansion board's documentation before installing it.
  • Page 83 Expanding Your Server 5. Insert new expansion board into socket and push expansion board firmly into place. DEC00730-3 Figure 3-17. Installing a PCI Expansion Board 6. Secure expansion board to slot with screw removed in step 4. 7. Replace and lock left side panel. 8.

  • Page 84: Adding Mass Storage Devices

    Expanding Your Server Adding Mass Storage Devices Your server has three drive bay areas. Mass storage devices such as SCSI hard disk drives, floppy diskette drives, SCSI CD-ROM drives, and SCSI tape backup systems are installed in these drive bay areas. The three drive bay areas are: •...

  • Page 85: Scsi Configuration Guidelines

    Expanding Your Server Active negation outputs reduce the chance of data errors by actively driv- ing both polarities of the SCSI bus and avoiding indeterminate voltage levels and common-mode noise on long cable runs. The SCSI output driv- ers can directly drive a 48 mA, single-ended SCSI bus with no additional drivers.

  • Page 86: Scsi Cables

    Expanding Your Server • SCSI device drivers are required to operate your SCSI devices. Your SCSI device drivers are located on the supplied CD-ROM disk. You can copy these SCSI device drivers onto diskettes using the ServerWORKS Quick Launch program on the CD-ROM disk. Refer to the Adaptec 7800 Family Manager Set User’s Guide for more infor- mation.

  • Page 87: Installing A Half-Height 5¼-Inch Device Into The Top-Right Drive Bay

    Expanding Your Server • One 68-pin-to-68-pin jumper cable to connect the two hot-swap backplane segments together to make a single SCSI channel. • Two 68-pin internal backplane terminators (one for channel A and one for channel B). • Two additional wide cables with two 68-pin unshielded connectors to split the backplane.
  • Page 88 Expanding Your Server DEC00409-2 Figure 3-18. Installing a Half-Height 5¼-Inch Device Into Top-Right Drive Bay 3-43...

  • Page 89: Installing A Full-Height 5¼-Inch Device Into The Top-Right Drive Bay

    Expanding Your Server Installing a Full-Height 5¼-Inch Device into the Top-Right Drive Bay To install a full-height 5¼-inch device into the top-right drive bay slots, perform the following: 1. Turn off your server. 2. Disconnect external devices, ac power, and monitor power. 3.
  • Page 90 Expanding Your Server DEC00634-2 Figure 3-19. Installing a Full-Height 5¼-Inch Device Into Top-Right Drive Bay 3-45...

  • Page 91: Expansion Brackets

    Expanding Your Server Expansion Brackets You can install 3½-inch half-height devices in the top-right drive bay. If you plan to install a 3½-inch device in a 5¼-inch drive bay slot, you must first install expansion brackets onto the device. Expansion brackets are either supplied with the device or can be purchased from Digital.
  • Page 92 Expanding Your Server DEC00723 Figure 3-20. Installing Expansion Brackets 3-47...

  • Page 93: Installing Or Replacing A Device Into The Hot-Swap Drive Bay

    Expanding Your Server Installing or Replacing a Device Into the Hot-Swap Drive Bay Hot-swapping allows you to remove or install an SBB while the server re- mains on-line and active eliminating interference with the server’s opera- tion. For SBBs, you can use the hot-swap method to replace a device providing that the device is not active (green activity LED is off).
  • Page 94 Expanding Your Server DEC00443-2 Figure 3-21. Installing a Device Into the Hot-Swap Drive Bay 3-49...

  • Page 95: Sbb Led Status Indicators

    Expanding Your Server SBB LED Status Indicators The hot-swap backplane monitors shelf status to identify error conditions or failures. This status is displayed on the SBB LEDs. The left LED dis- plays the device activity status and the right LED displays the fault status. •...

  • Page 96: Connecting Scsi Devices

    Expanding Your Server Connecting SCSI Devices Your server supports up to 10 internal SCSI devices. Additional SCSI de- vices can be added to your server by using the main logic board’s SCSI B connector or by installing an EISA- or PCI-based SCSI controller installed in an available expansion slot in conjunction with an external SCSI ex- pansion box.
  • Page 97 Expanding Your Server Figure Legend Description Wide SCSI connectors Narrow SCSI connectors Power connectors J181 (W1, W2, and W3) SCSI ID jumper block J181 DEC00581 Figure 3-22. Storage Backplane 3-52...

  • Page 98: Scsi Drive Ids

    Expanding Your Server SCSI Drive IDs SCSI bus device addresses are automatically assigned in the hot-swap drive bay depending on the slot number in which they are installed. The address jumper on the storage backplane is used to override the default addresses.
  • Page 99 Expanding Your Server Single/Dual SCSI Bus Target ID Settings Jumpers Set None W1+W2 W1+W3 W2+W3 W1+W2+W3 SCSI Bus 1 SBB slot0 ID= SBB slot1 ID= SBB slot2 ID= SBB slot3 ID= SCSI Bus 2 or Jumper Cable SBB slot4 ID= SBB slot5 ID= SBB slot6 ID= 3-54...

  • Page 100: Single Channel Scsi Configuration

    Expanding Your Server Single Channel SCSI Configuration To connect SCSI devices to a single SCSI channel, perform the following: 1. Connect the SCSI cables as shown in Figure 3-23. 2. If using top 5¼-inch drive bay, connect appropriate power cable to device.
  • Page 101 Expanding Your Server Figure 3-23 Component Legend Adaptec 7870 narrow/wide SCSI connector (SCSI bus A) 68-pin-to-50-pin adapter cable to CD-ROM drive 68-pin-to-50-pin adapter cable to top-right drive bay Backplane, 68-pin connector Terminator Jumper cable External SCSI connector This terminator might be removed and replaced with a 68-pin wide cable to connect to an external SCSI device.
  • Page 102 Expanding Your Server DEC00733-2 Figure 3-23. Single Channel SCSI Configuration 3-57...

  • Page 103: Two Channel Scsi Configuration

    Expanding Your Server Two Channel SCSI Configuration To connect SCSI devices to two separate SCSI channels, perform the fol- lowing: 1. Connect the cables as shown in Figure 3-24. 2. If using top 5¼-inch drive bay, connect appropriate power cable to device.
  • Page 104 Expanding Your Server DEC00731-2 Figure 3-24. Two Channel SCSI Configuration 3-59...

  • Page 105: Single Channel Scsi And Single Channel Raid Configuration

    Expanding Your Server Single Channel SCSI and Single Channel RAID Configuration To connect devices to a single channel SCSI and single channel RAID configuration, perform the following: 1. Connect the cables as shown in Figure 3-25. 2. If using top 5¼-inch drive bay, connect appropriate power cable to device.
  • Page 106 Expanding Your Server Figure 3-25 Component Legend Adaptec 7870 narrow/wide SCSI connector (SCSI bus A) Mylex RAID controller (channel 1) Adaptec 7870 narrow/wide SCSI connector (SCSI bus B) Backplane terminator Jumper cable Backplane, 68-pin connector Cable terminator 68-pin-to-50-pin adapter cable to top-right drive bay 68-pin-to-50-pin adapter cable to CD-ROM drive...
  • Page 107 Expanding Your Server DEC00732-2 Figure 3-25. Single Channel SCSI and Single Channel RAID Configuration 3-62...

  • Page 108: Single Scsi And Dual Raid Channel Configuration

    Expanding Your Server Single SCSI and Dual RAID Channel Configuration To connect devices to a single channel SCSI and a dual channel RAID configuration, perform the following: 1. Connect the SCSI cables as shown in Figure 3-26. 2. If using top 5¼-inch drive bay, connect appropriate power cable to device.
  • Page 109 Expanding Your Server DEC00734-2 Figure 3-26. Single Channel SCSI and Dual Channel RAID Configuration 3-64...

  • Page 110: Using Multiple Or Multi-Channel Scsi Controllers

    Expanding Your Server Using Multiple or Multi-Channel SCSI Controllers The following guidelines apply if you configure your server using multiple or multi-channel SCSI controllers. • The SCSI controller with the lowest BIOS address is identified by the server as the “primary” SCSI controller. If you are loading the operating system from a SCSI hard disk drive, this primary or boot drive must be connected to the primary SCSI controller.

  • Page 111: External Scsi Bus

    Expanding Your Server External SCSI Bus You can use additional SCSI cables and/or controllers to connect external SCSI devices to your server. Consult your Digital sales representative for information on SCSI options and cables. To connect the storage backplane to an external SCSI bus: 1.
  • Page 112 Expanding Your Server DEC00444 Figure 3-27. External SCSI Bus Connections 3-67...

  • Page 113: Connecting An External Scsi Storage Box

    Expanding Your Server Connecting an External SCSI Storage Box To connect an external SCSI storage box, follow these instructions: 1. Connect the storage backplane to an external SCSI bus. Refer to “External SCSI Bus” described earlier in this chapter. 2. Connect the external device making sure the SCSI bus is properly terminated.
  • Page 114 Expanding Your Server DEC00626 Figure 3-28. Connecting an External SCSI Storage Box 3-69...

  • Page 115: Replacing The Secondary Rear Cooling Fan

    Expanding Your Server Replacing the Secondary Rear Cooling Fan Replace the secondary rear cooling fan as follows: 1. Turn off your server, disconnect external devices, ac power, and monitor power. 2. Unlock and remove the right side panel. 3. Disconnect fan’s 15-pin power cable from the power harness. 4.
  • Page 116 Expanding Your Server DE C 00609 Figure 3-29. Replacing the Secondary Rear Cooling Fan 3-71...

  • Page 117: Installing An Optional Power Supply

    Expanding Your Server Installing an Optional Power Supply To increase your server’s reliability, you can add a second power supply. Each power supply provides uninterrupted backup should one power supply fail. To install an optional power supply, perform the following: 1.
  • Page 118 Expanding Your Server DEC00419-2 Figure 3-30. Installing an Optional Power Supply 3-73...

  • Page 119: Installing The Side Covers

    Expanding Your Server Installing the Side Covers 1. Slide panels to front of server. 2. Lock side panels. DEC00405-3 Figure 3-31. Installing Side Covers 3-74...

  • Page 120: Problem Solving And Troubleshooting

    Problem Solving and Troubleshooting Introduction This chapter provides initial troubleshooting procedures. The tables that follow list specific problems, probable causes, and recommended actions to take if your server fails after you configure it or after you install optional hardware or software. •...

  • Page 121: Initial Troubleshooting

    Problem Solving and Troubleshooting Initial Troubleshooting Follow these general procedures to troubleshoot your Prioris ZX 5000 MP Series Server. • Record all configuration information and have it readily available. • Turn off your server, wait until all hard disk drives completely spin down, and then turn it back on.

  • Page 122: Server Troubleshooting

    Problem Solving and Troubleshooting Server Troubleshooting Problem Possible Cause Action No response when the Server is not Turn off the server, plug it in, server is turned on. plugged in. and then turn it back on again. No power at the wall Use another wall outlet.
  • Page 123 Problem Solving and Troubleshooting Problem Possible Cause Action Power is on but no OCP button not turned Press any keyboard key or OCP display. on or OCP backlight is OCP button at the front of the disabled in SCU. server. Make sure OCP backlight is set to ON in the SCU.
  • Page 124 Problem Solving and Troubleshooting Problem Possible Cause Action Server operates SIMMs installed Remove SIMMs and reinstall. incorrectly after incorrectly. installing optional SIMMs have failed. Reorder SIMMs. Make sure memory (SIMMs). SIMMs are installed in the appropriate memory banks and are completely filled. If problem persists, replace SIMMs.
  • Page 125 Problem Solving and Troubleshooting Problem Possible Cause Action Server operates Application software Refer to your application correctly but application installed incorrectly. software documentation. software does not. CPU speed setting Run the SCU and reduce CPU causes conflict with speed setting. Refer to application software.
  • Page 126 Problem Solving and Troubleshooting Problem Possible Cause Action Target diskette drive Diskette is not Format the diskette. cannot read or write formatted. information. Diskette is worn or Try another diskette. damaged. Diskette is write- Slide the write-protect switch protected. so the hole is not visible. Diskette drive is empty.

  • Page 127: Disk Drive Troubleshooting

    Problem Solving and Troubleshooting Disk Drive Troubleshooting Problem Possible Cause Action Server does not SCSI device jumpers Refer to the supplied kit recognize an incorrectly set. installation instructions. internal SCSI SCSI ID conflicts. Refer to the supplied kit device. installation instructions. Terminating resistors not Remove terminating resistors.
  • Page 128 Problem Solving and Troubleshooting Problem Possible Cause Action Server does not SCSI boot hard disk Format the SCSI hard disk boot from an internal drive not formatted. drive. SCSI hard disk CAUTION: Formatting the drive. SCSI hard disk drive will destroy all the data on the drive.
  • Page 129 Problem Solving and Troubleshooting Problem Possible Cause Action SCSI hard disk drive Incorrect disk drive Refer to the supplied kit cannot read or write jumper settings. installation instructions. information. Loose or incorrectly Make sure all cables are installed cables. correctly installed. SCSI hard disk drive is Format and partition as not correctly formatted...

  • Page 130: Monitor Troubleshooting

    Problem Solving and Troubleshooting Monitor Troubleshooting Problem Possible Cause Action Monitor power indicator Monitor is turned off. Turn on the monitor. is not on. Power cord is not Connect the power cord to the connected. server. No power at wall outlet. Use another outlet.

  • Page 131: Cd-Rom Troubleshooting

    Problem Solving and Troubleshooting Problem Possible Cause Action Color monitor Server was turned on Turn off the server, turn on the displaying before the monitor was monitor, then turn the server monochrome. turned on. back on. Monitor fails to switch Appropriate high- Correctly install all appropriate to high-resolution...

  • Page 132: Server Security Features

    Server Security Features Introduction Server security is important to prevent theft or accidental loss of software and hardware. The Prioris ZX 5000 MP Series Server provides the follow- ing levels of protection: • Left and right security door lock—located at the front of your server.

  • Page 133: Left And Right Door Security Lock

    Server Security Features Left and Right Door Security Lock Your server has a three-way keylock used to prevent unauthorized access to the left- and right-front security doors. 1. Insert key into keylock at bottom position. 2. Turn key clockwise to first unlock position to open left-front security door, 3.

  • Page 134: Left And Right Side Panel Lock

    Server Security Features Left and Right Side Panel Lock Your server has a chassis keylock used to prevent unauthorized removal of the left and right side panels. 1. Insert key as shown and turn clockwise to release left and right side panels.
  • Page 135 Server Security Features DEC00405-3 Figure 5-2. Left and Right Side Panel Lock...

  • Page 136: Administrative And User Password

    Server Security Features Administrative and User Password Your server has two password levels that you can set to prevent unauthor- ized access to your server files or BIOS Setup utility. If you set a adminis- trative password, you will be prompted to enter a password before access- ing the SCU or BIOS Setup utility.

  • Page 137: If You Forget Your Password

    Server Security Features If You Forget Your Password Use the following procedure to erase a password from your server. 1. Turn off your server and remove the left side panel. 2. Place the S8C1 switch position 2 to the ON position. Refer to Appendix A, “Technical Specifications,”...

  • Page 138: Additional Security Features

    Server Security Features Additional Security Features Additional server security features are available as options in the SCU and through main logic board jumpers. The SCU includes the following setup options to improve sever security: • Display <F1> for Setup Message during POST  Setting this op- tion to disabled prevents unauthorized personnel from entering the BIOS Setup utility each time your server is turned on or reset.

  • Page 139: Technical Specifications

    Technical Specifications Introduction This appendix provides the following technical characteristics for your server: • Server specifications • CPU specifications • Power supply and input power requirements • Current specifications • Server current usage • Power cord requirements • Main logic board switches •...

  • Page 140: Server Specifications

    Technical Specifications Server Specifications The following sections list the server performance, dimensions and envi- ronmental specifications. Performance Specifications Attributes Specification Bus clock EISA 8.33 MHz 33 MHz Data I/O EISA 8-bit, 16-bit, and 32-bit 32-bit Memory module 32 MB minimum. Up to 384 MB on each ECC DRAM memory module, using 8, 16, or 32 MB SIMMs.

  • Page 141: Environmental Specifications

    Technical Specifications Environmental Specifications Attributes Specification Operating 10°C to 35°C (50°F to 95°F) temperature −20°C to 65°C (−4°F to 149°F) Storage temperature Operating humidity 20% to 80% relative humidity, (noncondensing) maximum wet bulb 35°C (95°F) Storage humidity 10% to 90% relative humidity, (noncondensing) maximum wet bulb 65°C (149°F) Altitude...

  • Page 142: Power Supply And Input Power Requirements

    Technical Specifications Power Supply and Input Power Requirements The 450 W auto-sensing power supply provides five dc voltages: +12 V dc, −12 V dc, +5 V dc, −5 V dc, and 3.3 V dc. These voltages are used by the various components within the server. The following lists the input power requirements.

  • Page 143: Power Cord Requirements

    Technical Specifications Power Cord Requirements The power cord used with this server must meet the following criteria: • UL and CSA Listed or Recognized cordage rated for use at 250 V ac with a current rating that is at least 125% of the current rating of the product.

  • Page 144: Main Logic Board Switches/Jumpers

    Technical Specifications Main Logic Board Switches/Jumpers The following table lists the main logic board switches/jumpers and fac- tory-default settings. Figure A-1 shows the locations of the main logic board switch/jumper pins. CAUTION: Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the server chassis.

  • Page 145: Main Logic Board Jumper Settings

    Technical Specifications Main Logic Board Jumper Settings Jumper Description Setting Description Test Enable J4H1, pins 1 and 2 Enables you to install development Disable J4H1, pins 2 and 3 and use a TDV module vehicle in slot CPU2. Video Sleep Register 46E8 J6A1, pins 1 and 2 After a period of key-...
  • Page 146 Technical Specifications 1 2 3 J9C1 S8C1 J9C3 J9B1 J7D2 J7C1 J4H1 J6A1 DEC00726-6 Figure A-1. Main Logic Board Jumper Locations...

  • Page 147: Power Fan And Control Board Jumper Settings

    Technical Specifications Power Fan and Control Board Jumper Settings The following table lists the power fan and control board jumper settings and factory-default setting. Figure A-2 shows the location of the power fan and control board jumper pins. Jumper Description Setting Description Not installed...

  • Page 148: Server Messages

    Server Messages Introduction This appendix lists server messages you might see or hear when you turn on power. The server groups messages as follows: • Error and informational messages • POST error codes and messages Error and Informational Messages When you turn on your server, POST displays messages that provide in- formation about the server.

  • Page 149: Post Beep Codes

    Server Messages POST Beep Codes POST cannot display messages when an error occurs before the monitor is initialized. Instead, it emits a beep code. The beep code is a series of individual beeps, each equal in length. Write down any beep code for your Digital service representative.

  • Page 150: Post Error Codes And Messages

    Server Messages POST Error Codes and Messages The BIOS indicates errors by writing an error code to the PS/2-standard logging area in the Extended BIOS Data Area, and by displaying a mes- sage on the screen, which is preceded by the POST Error Code. The BIOS logs the error code in the Critical Event Logging area.
  • Page 151 Server Messages Code Error Message 0140 Shadow of System BIOS Failed 0170 Disabled CPU slot # 0171 CPU Failure - Slot 1, CPU # 1 0172 CPU Failure - Slot 1, CPU # 2 0173 CPU Failure - Slot 2, CPU # 1 0174 CPU Failure - Slot 2, CPU # 2 0171...
  • Page 152 Server Messages Code Error Message 0375 Keyboard and Mouse Swapped 0380 ECC SIMM failure, Board in slot 1 SIMM # 0392 ECC SIMM failure, Board in slot 2 SIMM # 0430 Timer Channel 2 Failure 0440 Gate-A20 Failure 0441 Unexpected Interrupt in Protected Mode 0445 Master Interrupt Controller Error 0446...
  • Page 153 Server Messages Code Error Message 0811 Primary IDE Controller Resource Conflict 0812 Secondary IDE Controller Resource Conflict 0815 Parallel Port Resource Conflict 0816 Serial Port 1 Resource Conflict 0817 Serial Port 2 Resource Conflict 0820 Expansion Board Disabled in Slot 0900 NVRAM Checksum Error, NVRAM Cleared 0903...

  • Page 154: Device Mapping

    Device Mapping Introduction This appendix provides a series of tables listing mapping and address in- formation related to server memory and various main logic board devices (keyboard controller, interrupt controller, DMA controller, etc.). Your server memory and address locations are allocated at the factory to operate within a standard environment.

  • Page 155: Memory Map

    Device Mapping Memory Map Address Range (hex) Amount Function 0000_0000–0003_FFFF 256 KB Base server memory (fixed) 0004_0000–0007_FFFF 256 KB Base server memory (fixed) 0008_0000–0009_FFFF 128 KB Base server memory or ISA memory enabled in Setup 000A_0000–000B_FFFF 128 KB ISA video frame buffer 000C_0000–000E_FFFF 192 KB Expansion board video BIOS (can be...

  • Page 156: I/O Map

    Device Mapping I/O Map I/O Address(es) Resource 0000–001F DMA controller 1 0020–0021 Interrupt controller 1 0022–0023 EISA bridge configuration space access ports 0024–0025 AIP configuration space access ports 0026–0027 Configuration space access ports 0040–005F Programmable timer 0060, 0064 Keyboard controller 0061 NMI status and control register 0070...
  • Page 157 Device Mapping I/O Address(es) Resource 01F0–01F7 Primary hard disk controller (IDE) 0200–0207 Game I/O port 0220–022F Serial port 0238–023F Serial port 0278–027F Parallel port 3 02E8–02EF Serial port 2 02F8–02FF Serial port 2 0338–033F Serial port 2 0370–0375 Secondary diskette drive 0376 Secondary IDE 0377...
  • Page 158 Device Mapping I/O Address(es) Resource 0400–043F DMA controller 1, extended mode registers 0461 Extended NMI / reset control 0462 Software NMI 0464 Last EISA bus master granted 0480–048F DMA high page register 04C0–04CF DMA controller 2, high base register 04D0–04D1 Interrupt controllers 1 and 2 control register 04D4–04D7 DMA controller 2, extended mode register...

  • Page 159: Eisa Slot Assignments

    Device Mapping I/O Address(es) Resource n400–n4FF EISA slot n I/O space (n = 1 to F) x500–x7FF ISA I/O slot alias address n800–n8FF EISA slot n I/O space (n = 1 to F) x900–xBFF ISA I/O slot alias address nC00–nCFF EISA slot n I/O Space (n = 1 to F) xD00–xFFF ISA I/O slot alias address...

  • Page 160: Direct Memory Access Channels

    Device Mapping Direct Memory Access Channels Channel Device (expansion board) (expansion board) Diskette drive IDE hard disk drive Reserved (expansion board) (expansion board) (expansion board)

  • Page 161: Interrupts

    Device Mapping Interrupts Device Parity error Interval timer Keyboard buffer full Reserved, cascade interrupt from slave PIC Onboard serial port B (COM2), if enabled Onboard serial port A (COM1), if enabled Parallel port LPT2, if enabled Onboard diskette (floppy) controller, if enabled Parallel port LPT1, if enabled Real-time clock (RTC) Video...

  • Page 162: Pci Interrupts

    Device Mapping Device IDE hard drive controller, if enabled User definable; using the SCU, it can be set for the following: • EISA expansion boards • IDE hard drive controller • onboard video, programmable to 9, 10, 11, or 15 •...

  • Page 163: Caring For Your Server

    Caring For Your Server Introduction This appendix describes how to: • Clean the outside of the server • Clean the monitor screen • Clean the mouse • Pack and move the server CAUTION: Make sure you turn off the server and discon- nect any external devices before doing any cleaning.

  • Page 164: Cleaning The Mouse

    Caring For Your Server Cleaning the Mouse If your mouse cursor moves erratically across the screen, the ball on the bottom of the mouse is probably dirty. Perform the following steps to clean a mouse ball: 1. Turn the mouse over and release the ball cover. 2.

  • Page 165: Packing The Server

    Caring For Your Server Packing the Server If you are moving the server a short distance (from one room to another in the same building), you do not have to pack the server. If you are shipping the server or moving it by vehicle, pack the server to avoid damage. Pack the server in the original packing material and containers.
  • Page 166 Index audience, vii device expansion brackets installing, 3-46 device mapping, C-1 disconnect external devices and power, 3-3 beep codes, B-2 drive IDs SCSI, 3-53 caring for your server, D-1 CFG files, 2-3 EISA, 3-28 chassis keylock, 5-3 bus slots, 3-28 cleaning EISA/PCI expansion board monitor screen, D-1...
  • Page 167 Index memory video DRAM, 3-26 getting help, 1-10 memory Configurations, 3-20 messages boot, B-2 error and informational, B-1 hot-swap devices power-on self test, B-2 SBB LED indicators, 3-50 monitor screen cleaning, D-1 moving your server, D-2 multiple or multi-channel host adapters initial troubleshooting, 4-2 configuration guidelines, 3-65 input power requirements, A-4...
  • Page 168 Index server boot messages, B-1 real-time clock cleaning, D-1 configuration settings, 2-4 components (left side), 3-6, 3-12 removing the side panels, 3-4 components (right side), 3-8 current requirements, A-4 disconnecting external devices, 3-3 error messages, B-1 SBB LED status indicators, 3-50 expanding, 3-1 SCI files, 2-3 initial troubleshooting, 4-2...
  • Page 169 Index technical specifications, A-1 using multiple or multi-channel SCSI host troubleshooting, 4-1 adapters, 3-65 CD-ROM, 4-13 utilities disk drive, 4-8 system configuration, 2-3 initial, 4-2 monitor, 4-12 server, 4-3 Video memory DRAM, 3-26 IN-4...

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