Powergrade with pentium pro chip upgrade (22 pages)
Summary of Contents for Digital Equipment Prioris HX MP
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Prioris HX MP Server User's Guide Part Number: ER-890WW-UA. A01 Digital Equipment Corporation...
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All Rights Reserved. Adaptec is a registered trademark of Adaptec Corporation. DEC, PRIORIS, and the Digital logo are trademarks of Digital Equipment Corporation. Banyan and VINES are registered trademarks of Banyan System Inc. Intel, OverDrive, and Pentium are registered trademarks of Intel Corporation.
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FCC ID: A09-89XWW The FCC wants you to know... This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential area.
Contents About This Guide Introduction ....................Audience ......................Organization ...................."Getting Started" Program ................viii Conventions....................Abbreviations ....................Special Notices ....................Related Documentation................... xiii Introduction Supplied Diskettes and CD-ROM Disk ............Startup and System Configuration Diskettes..........CD-ROM Disk ..................Diagnostic Software................. Server Utilities and Technical Support............
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Contents Installing Additional Server Memory .............. 4-22 Memory Configurations ................4-24 For Single Memory Module Configurations ........4-24 For Dual Memory Module Configurations......... 4-25 Installing a SIMM................... 4-25 Replacing the Battery/Real Time Clock (RTC)..........4-28 Installing Expansion Boards................4-30 Adding Mass Storage Devices................. 4-34 SCSI Configuration Guidelines ..............
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Contents Problem Solving and Troubleshooting Introduction ....................Initial Troubleshooting..................Server Troubleshooting................... Disk Drive Troubleshooting................Monitor Troubleshooting ................5-10 CD-ROM Troubleshooting................5-12 Server Security Features Introduction ....................Left and Right Door Security Lock ..............Left and Right Side Panel Lock ..............Supervisor and User Password ................
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4-10. SIMM Socket Locations and Bank Designations........4-23 4-11. Installing a SIMM................. 4-27 4-12. Replacing the Battery ................4-29 4-13. Prioris HX MP Server Expansion Board Slots........4-31 4-14. Removing a Metal Filler Plate .............. 4-32 4-15. Installing an Expansion Board .............. 4-33 4-16.
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Contents 4-17. Installing a Full-Height 5¼-Inch Device Into Top-Right Drive Bay ..4-39 4-18. Installing Expansion Brackets ............... 4-40 4-19. Installing a Device Into the Hot-Swap Drive Bay........4-42 4-20. Storage Backplane ................4-46 4-21. Single Channel SCSI and RAID Bus............. 4-49 4-22.
Introduction This guide describes how to operate, upgrade, troubleshoot, and configure the Prioris HX MP Server family. This guide, along with the "Getting Started" program on the CD-ROM disk will help to familiarize you with all aspects of the server and provide a reference tool for questions you might have in the future.
CPU modules, install memory modules, and mass storage devices. Also, refer to your SCSI, RAID, and other options documentation as well as an on- line version of the “Prioris HX MP Systems and Options Configuration Guide”. • Chapter 5: Problem Solving and Troubleshooting—This chapter describes initial and advanced troubleshooting solutions.
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• Hardware —Provides access to your server’s help files. These files provide the necessary information to help you operate and expand your server. The Prioris HX MP System and Options Configuration Guide is also available in this section. • Server Utilities — Provides access to on-line help files that contain information to help you configure your server using the SCU and other server utilities.
About This Guide Conventions Convention Description Example An italicized word or phrase represents text or commands you must enter. c:\windows> Monospaced text indicates information that your server or software displays. For example, a directory path or error message. [Enter] Square brackets surrounding text represents a keyboard key. [Ctrl]+[Alt]+[Del] A plus sign indicates that the keys shown should be pressed at the same time.
About This Guide Abbreviations Abbreviation Meaning BIOS Basic input/output system Central processing unit Direct memory access DRAM Dynamic random access memory Error correction code Extended capabilities port EISA Extended industry standard architecture Enhanced parallel port Field replaceable unit Integrated drive electronics An h suffix to a numerical value denotes hexadecimal numbers.
About This Guide Abbreviation Meaning Real-time clock Storage building block SCSI Small computer system interface System Configuration Utility SIMM Single in-line memory module Symmetrical multi-processor Video graphics array Windows Microsoft Windows application software Zero insertion force Special Notices Three kinds of special notices are used in this guide to emphasize specific information.
About This Guide Related Documentation A Quick Setup Guide is available as a supplement to the information provided in this user's guide. SCSI, diagnostics, and other options manuals are also available. A System and Options Configuration Guide is available from the “Getting Started”...
Technical Specifications Introduction This appendix provides the following technical characteristics for your server: • Server specifications • CPU specifications • EISA expansion slots • PCI expansion slots • Power supply and input power requirements • Current requirements • Power cord requirements •...
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Technical Specifications Server Specifications The following sections list the server performance, dimensions and environmental specifications. Performance Specifications Attributes Specification Bus clock EISA 8.33 MHz 25 MHz Data I/O EISA 8-bit and 16-bit 32-bit Memory module 32 MB minimum. Up to 512 MB parity memory DRAM on each memory module, using 8, 16, or 32 MB SIMMs.
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Technical Specifications Environmental Specifications Attributes Specification Operating temperature 10°C to 40°C (50°F to 104°F) −20°C to 65°C (−4°F to 149°F) Storage temperature Operating humidity 20% to 80% relative humidity, (noncondensing) maximum wet bulb 40°C (104°F) Storage humidity 10% to 90% relative humidity, (noncondensing) maximum wet bulb 65°C (149°F) Altitude...
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Technical Specifications CPU Specifications Your Prioris HX MP server comes with one, two, or four Pentium processor(s) installed on one or two CPU modules. High-performance caching circuitry and voltage regulation for each CPU are also located on the CPU module(s).
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Technical Specifications Current Requirements Your server family power supply provides the following output ratings: • +5 V dc 2.5 A min, 52 A max. • +3.43 V dc 0 A min, 37.4 A max. • +12 V dc 0.5 A min, 11 A max. •...
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Technical Specifications Power Cord Requirements The power cord used with this server must meet the following criteria: • UL and CSA Certified cordage rated for use at 250 V ac with a current rating that is at least 125% of the current rating of the product. In Europe, the cordage must have the <HAR>...
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Technical Specifications Main Logic Board Jumpers The following table lists the main logic board jumpers and factory-default settings. Figure A-1 shows their locations. CAUTION: Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the server chassis.
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Technical Specifications CPU Module Jumper Settings The following table lists the main logic board jumpers and factory default settings. Figure A-2 shows its location. CAUTION: Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the server chassis.
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Technical Specifications Feature Description Setting CPU frequency J3, off core/bus ratio J4, off J7, off J8, off (1)(3) J3, off (1)(3) J4, on J7, off J8, on J3, on J4, off J7, on J8, off J3, on J4, on J7, on J8, on APIC Enable...
Server Messages Introduction This appendix lists server messages you might see or hear when you turn on power. The server groups messages as follows: • POST and boot server messages • POST execution messages • Beep codes POST Messages The POST displays messages to alert you to errors in hardware, software, and firmware or to provide operating information about your server.
Server Messages POST and Boot Messages Message Description/Solution nnnn Cache SRAM Passed Where nnnn is the amount of server cache (in kilobytes) that tested successfully. Diskette drive A error Run the SCU. Check all connections. If the problem persists, contact your Digital service representative. Diskette drive B error Entering SETUP BIOS Setup utility runs.
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Server Messages Message Description/Solution Incorrect Drive A type - run Diskette drive A and/or B not correctly identified in the SETUP SCU. Incorrect Drive B type - run Run the SCU and properly identify diskette drive A and/or SETUP Invalid NVRAM media type NVRAM access failed.
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Server Messages Message Description/Solution Press <F1> to resume, <F2> This message appears after any recoverable error message. to Setup Press <F1> to reboot or <F2> to enter the BIOS Setup utility to make any necessary changes. Real time clock error Real-time clock failed BIOS test.
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Server Messages Message Description/Solution System RAM failed at offset: System RAM failed. nnnn Run the SCU and restore all settings to original values. If the problem persists, contact your Digital service representative. nnnn System RAM passed Where nnnn is the amount of system RAM (in kilobytes) that tested successfully.
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Server Messages POST Execution Messages The following messages appear at the bottom of the screen during POST execution. Message Description Unexpected interrupts test Shadow ROMs Test RAM between 512K and 640K Extended memory test Set cache registers Cache configuration Real-time clock test Keyboard test Initial hardware interrupt Co-processor test...
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Server Messages Beep Codes When POST finds an error and cannot display a message, the server's speaker emits a series of beeps to indicate the error and places a value in I/O port 80h. During POST, if the video configuration fails or if an external ROM module fails a checksum test, then your server beeps three times (one long beep, and two short beeps).
Device Mapping Introduction This appendix provides a series of tables listing mapping and address information related to server memory and various main logic board devices (keyboard controller, interrupt controller, DMA controller, etc.). Your server memory and address locations are allocated at the factory to operate within a standard environment.
Device Mapping CPU Memory Address Map Address Range Function Size 00000 to 7FFFF Main memory 512 KB 80000 to 9FFFF Main/PCI/EISA/ISA memory 128 KB A0000 to BFFFF PCI/EISA/ISA video buffer 128 KB memory C0000 to C7FFF Video memory BIOS 32 KB C8000 to DFFFF PCI/EISA/ISA expansion board 96 KB...
Device Mapping I/O Address Map Range (hexadecimal) Function 060 to 064 Keyboard/mouse controller 0F0 to 0FF Math co-processsor 1F0 to 1F7 IDE controller (if enabled) 278 to 27F LPT2 (if enabled) COM4 (if enabled) COM2 (if enabled) 378 to 37F LPT1 (if enabled) 3BC to 3BE LPT3 (if enabled)
Device Mapping DMA Channel Assignment Channel Controller Function Refresh Not used Diskette controller (if enabled) Not used Cascade DMA Not used Not used Not used PCI Configuration Space Address Map PCI Bus Device No. Device Host bridge (CPU bridge) EISA bridge PCI slot 1 PCI slot 2 PCI slot 3...
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Introduction The Prioris HX MP Server family is a family of high-performance, highly- scaleable network and application servers featuring the latest in modular CPU and storage technology. Developed using the following state-of-the-art technology, the Prioris HX Servers are the most advanced servers in their class.
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Introduction Integrated Device Supports up to seven 3½-inch, wide or narrow SCSI, hot- Array Storage Bay swap devices for configuring a mass storage array using Storage Building Blocks (SBBs). Expansion Slots Five EISA slots, five PCI slots, and one shared EISA/PCI slot for a total of 11 slots for maximum expandability.
Introduction Supplied Diskettes and CD-ROM Disk The diskettes and CD-ROM disk supplied with your server are described in the next sections. Depending on the type of server options that have been factory installed, you might have received additional diskettes. Refer to the accompanying option manuals for more information.
Introduction CD-ROM Disk A CD-ROM disk came with your server. The CD-ROM disk contains a "Getting Started" program that enables you to view on-line help information and copy operating system-specific device drivers (SCSI, mouse, and video). Refer to your Quick Setup Guide for information on accessing the CD-ROM disk. Diagnostic Software A QAPlus/FE utilities diskette and support documentation came with your server.
Introduction Important Information Under circumstances of poor posture or poor setup, certain recent scientific articles suggest that injuries may occur. Other articles suggest that there is no cause and effect. Because the safety of our users is a great concern, it is important to take these precautions: •...
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Introduction Adjust So . . . Head Avoid neck strain. Your head should incline downward, but no more than 15 to 20 degrees. Monitor No higher than the level of your eyes and at the correct distance for your vision. Avoid eye fatigue, which can be caused by glare, image quality, uncomfortable furniture, eye height, and uncorrected vision.
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Introduction IMPORTANT: If you experience pain or discomfort during use of the server, take a rest break and review the instructions for proper ergonomic setup and use. If the pain or discomfort continues after resuming use of the server, discontinue use and report the condition to your job supervisor or physician.
Introduction Getting Help If you need help regarding... Refer to the Installing your server Quick Setup Guide Support and ordering information Warranty and Service information System and option configurations On-line help. Run the “Getting Started” program and select Hardware, then select System and Options Configuration Guide.
Configuring Your Server Introduction This chapter provides detailed information on how to configure your server when relocating, adding, or removing EISA/ISA/PCI expansion boards and how to change your server’s factory-defined BIOS Setup options. Your server was pre-configured at the factory using the System Configuration Utility (SCU).
Configuring Your Server Configuring Expansion Boards Each time you add, remove, or relocate any EISA/ISA/PCI expansion board, you need to run the SCU to identify their operating characteristics, server resource requirements, and slot locations. Based on this information, the SCU will then automatically assign the proper server resources to EISA expansion boards and inform you as to what jumper or switch settings need to be manually set on ISA expansion boards to avoid resource conflicts.
Configuring Your Server BIOS Setup Options Digital recommends that you use the SCU (instead of the BIOS Setup utility) if you need to change any of the setup options listed at the end of this chapter. You can access these options using “Step 3: View and Edit Details” from the “Configure your Computer”...
Configuring Your Server SCU Diskette(s) The SCU comes with your server on five separate language diskettes. These diskettes contain the SCU utility and the necessary files to configure expansion boards. NOTE: Each time you add an EISA or ISA expansion board, it is important that you copy all associated .CFG files to the appropriate SCU diskette before you attempt to configure your server.
Configuring Your Server Before Using the SCU Perform the following procedures before using the SCU: 1. Read any README files contained on the System Configuration Utility diskette(s) for additional information. 2. Install any optional hardware, for example disk drives, EISA or PCI expansion boards, memory, etc.
Configuring Your Server SCU Keyboard Function Keys The following table lists the keyboard function keys used to scroll through the menu screens, and select specific menu items in the SCU. Keyboard Key Function [↓] Moves the cursor down one menu item. [↑] Moves the cursor up one menu item.
Configuring Your Server Starting and Using the SCU Perform the following procedures to start and use the SCU options shown in Figure 2-1. If this is your first time using the SCU, it is recommended that you follow the procedures in the order given. If this is a subsequent session, refer to the appropriate sections in this chapter to change your server’s configuration.
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Configuring Your Server To start and use the SCU: 1. Turn on your server and allow the POST to complete. If POST detects an error refer to Appendix B, “Server Messages,” and take the appropriate steps to correct the problem. After the problem has been resolved, restart the server.
Configuring Your Server 5. If applicable, set the current server time and date using the Set Time menu options. Set Date 6. Using the option, copy Maintain System Configuration Diskette the CFG files supplied with any EISA or ISA expansion board. Refer to the section, "Maintain System Configuration Diskette,"...
Configuring Your Server Step 2: Adding or Removing Expansion Boards Selecting this menu item enables you to view the types of expansion boards you have installed in your server and the slots they occupy. Note that the SCU will only display this information if you copied the appropriate .CFG files onto the SCU diskette.
Configuring Your Server Adding EISA Expansion Boards Perform the following steps to add EISA expansion boards to your server configuration: 1. Turn off your server and install the EISA expansion boards. Refer to Chapter 4, "Expanding Your Server," for detailed instructions on installing expansion boards.
Configuring Your Server 4. From the Configure Your Computer menu, select "Step 3: View or Edit Details," to verify that all EISA expansion boards were installed and configured correctly. NOTE: An EISA expansion board might require an IRQ to be set.
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Configuring Your Server 3. Press [Enter] to display the SCU welcome screen and then [Enter] again to continue. 4. From the Configure Your Computer menu, select "Step 3: View or Edit Details”. 5. Highlight the appropriate PCI slot Options Group for each installed PCI expansion board and then select Enable Device to configure your server.
Configuring Your Server Relocating Expansion Boards Perform the following steps before relocating an ISA expansion board and after relocating an EISA or PCI expansion board. 1. Insert the backup System Configuration Utility diskette into drive A and then soft boot (reset) your server. 2.
Configuring Your Server Deleting Expansion Boards Perform the following steps before deleting an ISA expansion board and after deleting an EISA or PCI expansion board. NOTE: You must also remove the deleted expansion board’s .CFG file from the SCU. Refer to Maintain the SCU Diskette, later in this chapter, for detailed information on deleting .CFG files.
Configuring Your Server Step 3: View or Edit Details This menu item enables you to set BIOS Setup options through the .SCI file. Through this file, you can setup and configure your server for new hardware, additional memory, passwords, I/O port allocation, etc. Note that some options cannot be accessed.
Configuring Your Server Step 4: Examine Required Switches This menu item enables you to view settings (switches and jumpers) that need to be manually set and software drivers that need to be installed. These recommendations must be followed exactly, otherwise your server will not work properly.
Configuring Your Server Setting the Date and Time Use these two SCU options to reset the date and time maintained by your server’s battery. Note that it might be faster to change the date and time using the BIOS Setup options. To access this menu item: 1.
Configuring Your Server Maintain the SCU Diskette Select this option to maintain Configuration (CFG) files and System Configuration Information (SCI) files. The following menu options are available: • Create a backup SCI file • Load a backup SCI file • Copy/update CFG files •...
Configuring Your Server SCU and Setup Options The following tables list the options that are available in the BIOS Setup utility and in the SCU (View or Edit details). Use the keyboard function keys to help you select options, change values, and display help information. NOTE: Although the BIOS Setup utility is separate from the SCU, the SCU will automatically update the BIOS settings.
Configuring Your Server Main Menu Options Menu Fields Settings Comments System time Current time Displays the current time. System date Current date Displays the current date. Language English Enables you to select a desired language. Duetsch Español Français Italiano Diskette drive A 1.44 MB, 3½...
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Configuring Your Server Menu Fields Settings Comments System BIOS Enabled The main logic board reserves an area of DRAM shadow Disabled for a copy of system BIOS ROM. This DRAM called "shadow memory" is write-protected and has the same addresses as the system BIOS ROM locations.
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Configuring Your Server Menu Fields Settings Comments Shadow 16K at: Enabled Allows you to enable or disable shadowing and C8000h Disabled caching of individual segments of ROM to CC000h increase server performance. D0000h Caution: Some option ROMs do not operate D4000h properly when shadowed.
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Configuring Your Server Menu Fields Settings Comments Boot Options Boot option A: only Each time your server boots, it will load your A: then C: operating system from the drive sequence C: then A: selected. C: only Summary screen Enabled Enabling this option causes your server to display Disabled configuration parameters (in the form of a...
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Configuring Your Server Menu Fields Settings Comments Keyboard Features NumLock Auto Turns NumLock on or off each time your server boots. Note: If you select Auto, your server will turn on NumLock if it detects a numeric keypad. Key click Disabled Enables or disables the audible key click feature.
Configuring Your Server Advanced Options Menu Fields Settings Comments Integrated peripherals: Mouse port Disabled Enables or disables the mouse port. Enabled Parallel port 378, IRQ 7 Enables or disables the onboard port at the 278, IRQ 5 specified address. Auto Disabled 3BC, IRQ 7 Parallel port...
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Configuring Your Server Menu Fields Settings Comments Serial port 1 Auto Enables or disables onboard serial port 1 at the Disabled specified address. 3F8, IRQ 4 2F8, IRQ 3 Note: If your server is connected to a network, 3E8, IRQ4 see your System Administrator.
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Configuring Your Server Menu Fields Settings Comments OCP backlight Selects the power-on state of the OCP backlight. Exchange Disabled Enables you to logically exchange physical diskette drives Enabled diskette drive designations. Diskette write Disabled Enables or disables the selected diskette drive’s protection Enabled write protect option.
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Configuring Your Server Menu Fields Settings Comments PCI master F8...10 This register contains the programmable value latency timer of the Master Latency Timer for use when the PCEB is a master on the PCI bus. BCU PCI latency F8...10 BCU PCI latency timer. timer SERR generate Enabled...
Configuring Your Server Menu Fields Settings Comments MPI parking Bus bridge This option defines the default parking device. device MREQ0/MGNT0 pair MREQ1/MGNT1 pair MREQ2/MGNT2 pair MREQ3/MGNT3 pair MREQ4/MGNT4 pair MCP parking Default device This option defines the MCP parking mode. mode No parking Last-in-use...
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Configuring Your Server Menu Fields Settings Comments Set user password Press [Enter] Enables you to set a user password. You can only set this password if a supervisor password is entered. When the user has entered his or her name but the supervisor is not logged in, only the following information is accessible: Supervisor password is Enabled.
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Configuring Your Server Menu Fields Settings Comments Password on boot Enabled Enables or disables the enter password on boot Disabled option. Note: This option requires prior setting of the supervisor/user password. Diskette access Supervisor Enables you to control who has access to User diskette drives.
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Configuring Your Server Menu Fields Settings Comments Fixed disk boot sector Normal Enables you to write protect the boot sector on Write protect your hard disk drive. Network server Disabled This option keeps your server from being Enabled accessed during network operation. System backup reminder Disabled Enables or disables the system backup reminder...
CD-ROM Disk and Startup/Utility Diskette Introduction This chapter explains how to use the CD-ROM disk and the Startup/Utility diskette to access your server utilities and operating system-specific device drivers. Use the CD-ROM disk to access the “Getting Started” program. This program enables you to view on-line help files and copy the following driver disk images onto diskettes for use when installing your operating system or configuring your server:...
CD-ROM Disk and Startup/Utility Diskette Before Using the Startup/Utility Diskette and CD-ROM Disk If you are unfamiliar with utility programs and their uses, carefully read and understand this chapter before attempting to use the CD-ROM disk and/or the Startup/Utility diskette. Accessing “Getting Started”...
CD-ROM Disk and Startup/Utility Diskette PHLASH.EXE All servers have BIOS software in a read-only, non-volatile memory (ROM) chip. This BIOS initializes hardware and boots the operating system when the server is turned on. The BIOS also provides access to other services such as keyboard and disk drives.
CD-ROM Disk and Startup/Utility Diskette 7. Choose EPP mode. 8. Select Save Changes and Exit to save the new setting. Your server will then automatically reboot. Your parallel port is now configured as an EPP port. Loading Drivers You can copy operating system-specific device driver disk images from the “System Disks”...
Expanding Your Server Introduction This chapter lists the tools required to expand your server, explains how to prevent component damage from static electricity, provides preliminary setup procedures for server expansion, and describes how to unlock and remove the server's side panels. Also included in this chapter are instructions for replacing or modifying the following hardware: •...
Expanding Your Server Tools Needed • A Phillips screwdriver • An antistatic wrist strap (recommended, but not required) Static Electricity Static electricity collects on non-conductors such as paper, cloth, or plastic. A static discharge can be damaging even though you often cannot see or feel it. To prevent damage to circuit boards and/or components: •...
Expanding Your Server Disconnect External Devices and Power Before removing the side panels, perform the following: 1. Turn off power to all external devices connected to server. 2. Turn server off. 3. Disconnect power from wall outlet. 4. Disconnect power cord and monitor cord from server.
Expanding Your Server Removing the Side Panels To remove the side panels, perform the following: WARNING: Removing the side panels activates the power interlock switches located at the top-left and top-right of your server. These switches turn off power to your server. You might injure yourself or damage your server if you attempt to bypass these switches 1.
Expanding Your Server Server Components (Left Side) Figure Legend Component CD-ROM drive 3½-inch diskette drive Front access 5¼-inch half-height drive bays 3-way security lock Integral hot-swap device bay for storage building blocks (SBBs) Power, OCP, and reset buttons Operator control panel (OCP) Power indicator Cooling fans CPU module 1 and cache memory...
Expanding Your Server Server Components (Right Side) Figure Legend Component Power supply Redundant power supply area Storage backplane Power interlock switch AC power plug Monitor plug SCSI knockouts (back panel) Keyboard and mouse ports Serial ports Parallel port Video port Keylock Storage backplane SCSI terminator Jumper cable...
Expanding Your Server Main Logic Board Components/Connectors Figure Components Legend CPU module 2 or terminator card connector Memory module 2 connector Memory module 1 connector CPU module 1 connector Real-time clock/server battery Flash ROM BIOS Primary PCI expansion slots (1, 2, and 3) Serial port connections EISA expansion slots (1 through 6) Mouse and keyboard connections...
Expanding Your Server CPU Module Components/Connectors Figure Component Legend CPU 2 secondary cache CPU 2 CPU 2 voltage regulator CPU 1 secondary cache CPU 1 socket CPU 1 voltage regulator 4-12...
Expanding Your Server Upgrading your CPU Module The Prioris HX MP one or two (1P, 2P) processor configurations include a single CPU module. The Prioris HX MP four (4P) processor configuration includes two CPU modules. The following procedure can be used to upgrade or remove the CPU module(s).
Expanding Your Server DEC00579-2 Figure 4-6. CPU Module Removal 9. Replace and lock left side panel. NOTE: Your server will not power up with the side panel removed. 10. Connect external devices and restore power. 11. Run the SCU, select Configure Computer, select View and Edit Details, and then select Save and Exit.
Expanding Your Server Installing a Secondary Cache Module Your server’s Pentium CPU module comes with a 512 KB write-back burst secondary cache module per CPU. To install additional cache modules for CPU upgrades, perform the following: 1. Turn off your server. 2.
Expanding Your Server Removing and Replacing the Terminator Card The terminator card terminates the memory and CPU bus for the Prioris HX MP one and two processor (1P, 2P) configurations. When upgrading to the four processor (4P) configuration, replace the terminator card with a second CPU module.
NOTE: Due to height limitations, 64 MB SIMMs cannot be used on the Prioris HX MP memory modules. Refer to the on-line version of the HX MP System and Options Configuration Guide and “Installing Additional Server Memory,” for more information.
Installing Additional Server Memory Adding more memory allows your server to run larger, more complicated software and run it quicker. Your Prioris HX MP server will support up to 1 GB of standard parity memory. This memory can either be installed entirely on one memory module or can be split between two memory modules.
SIMM number, size, type, and speed on each memory module. Refer to “Memory Configurations” for a list of SIMM combinations supported by your Prioris HX MP Server family computer and to “ Installing a SIMM” for detailed instructions on installing SIMMs.
Expanding Your Server Memory Configurations The following tables list the SIMM combinations supported by the Prioris HX MP server. For Single Memory Module Configurations Bank Bank Bank Bank Total Comments 0L/0H 1L/1H 2L/2H 3L/3H 32 MB 32 MB Quantity 4, 8 MB SIMMs 32 MB 32 MB 64 MB...
Expanding Your Server For Dual Memory Module Configurations Memory Module 1 Memory Module 2 Bank Bank Bank Bank Bank Bank Bank Bank Total 0L/0H 1L/1H 2L/2H 3L/3H 0L/0H 1L/1H 2L/2H 3L/3H 32 MB 32 MB 64 MB 32 MB 32 MB 32 MB 32 MB 128 MB...
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Expanding Your Server 4. Remove memory module retaining bracket and memory module. Install SIMM into socket on memory module at a 45 degree angle away from edge connector. Make sure notch is oriented as shown (A, Figure 4-11). Rock SIMM gently until it completely engages bottom of socket.
Expanding Your Server Replacing the Battery/Real Time Clock (RTC) Your server's battery runs the server clock and retains any setup information when it is turned off. If your server ever fails to retain the correct date, time, or configuration settings when it is turned on, you need to replace your server’s battery.
Expanding Your Server Installing Expansion Boards Your Prioris HX MP server’s main logic board contains 12 expansion board slots for installing up to eleven EISA or PCI expansion boards. Six of the slots support industry-standard 32-bit EISA expansion boards. The remaining six expansion slots support 32-bit PCI local bus expansion boards.
Expanding Your Server To install an EISA, ISA, or PCI local bus expansion board: NOTE: Read and fully understand your optional expansion board's documentation before installing it. 1. Turn off your server. 2. Disconnect external devices, ac power, and monitor power. 3.
Expanding Your Server 5. Insert new expansion board into socket and push expansion board firmly into place. DEC00408-3 Figure 4-15. Installing an Expansion Board 6. Secure expansion board to slot with screw removed in step 4. 7. Replace and lock left side panel. 8.
• Left-front access drive bay area—This area has one 5¼-inch SCSI CD- ROM drive and one 3½-inch diskette drive (standard on all Prioris HX MP Servers). • Top-right front access drive bay area—This area has room for two wide (68-pin) or narrow (50-pin) 5¼-inch or 3½-inch half-height SCSI devices or...
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Expanding Your Server • Each SCSI device (including the SCSI host adapter) must be configured with a unique ID number. SCSI host adapters usually default to ID 7. The SCSI CD-ROM drive defaults to ID 6. Use the remaining IDs 0 through 5 (narrow and wide adapters) and 8 through 15 (wide adapters only) to configure hard disk drives and other SCSI devices.
Expanding Your Server • SCSI device drivers are required to operate your SCSI devices. Your SCSI device drivers are located on the CD-ROM disk. You can copy the SCSI device drivers to diskettes from the “System Disks” section of “Getting Started”. Also, refer to the Adaptec 7800 Family Manager’s Set or the EZ-SCSI documentation.
Expanding Your Server 6. Remove bracket from left side of drive bay and attach it to device. 7. Insert device into drive bay slot from front. 8. Secure device to slot using supplied mounting screws. Refer to "Connecting SCSI Devices." DEC00409-2 Figure 4-16.
Expanding Your Server Installing a Full-Height 5¼-Inch Device into the Top-Right Drive Bay To install a full-height 5¼-inch device into the top-right drive bay slots, perform the following: 1. Turn off your server. 2. Disconnect external devices, ac power, and monitor power. 3.
Expanding Your Server 6. Remove bottom brackets from inside of drive bay and attach them to device. 7. Remove divider bracket from right side of drive bay. 8. Insert device into drive bay from front. 9. Secure device using the four supplied mounting screws. Refer to "Connecting SCSI Devices."...
Expanding Your Server Expansion Brackets You can install 3½-inch half-height devices in the top-right drive bay. If you plan to install a 3½-inch device in a 5¼-inch drive bay slot, you must first install expansion brackets onto the device. Expansion brackets are either supplied with the device or can be purchased from Digital.
Expanding Your Server Installing or Replacing a Device Into the Hot-Swap Drive Bay Hot-swapping allows you to remove or install an SBB while the server remains on-line and active eliminating interference with the server’s operation. For SBBs, you can use the hot-swap method to replace a device providing that the device is not active (green activity LED is off).
Expanding Your Server SBB LED Status Indicators The hot-swap backplane monitors shelf status to identify error conditions or failures. This status is displayed on the SBB LEDs. The left LED displays the device activity status and the right LED displays the fault status. •...
EISA- or PCI-based SCSI host adapter installed in an available expansion slot in conjunction with an external SCSI expansion box. The Prioris HX MP supports the following configurations. Configuration Base Server...
Additional cables are available to support external SCSI devices or as replacement cables. Refer to the on-line version of the Prioris HX MP System and Options Configuration Guide or contact your Digital sales representative for ordering information about SCSI cables and devices.
Expanding Your Server SCSI Drive IDs SCSI bus device addresses are automatically assigned in the hot-swap drive bay depending on the slot number in which there are installed. The address jumper on the storage backplane is used to override the default addresses. The default settings are listed in the following table and can be set manually to different addresses at your option.
Expanding Your Server Single Channel SCSI and RAID Configuration To connect SCSI devices to a single channel SCSI and RAID host adapter, perform the following: 1. Connect the cables as shown in Figure 4-21. 2. If necessary, connect appropriate power cable to device. 3.
Expanding Your Server Dual Channel SCSI Bus Configuration (One Internal Channel and One External Channel) To connect SCSI devices to a non-RAID dual channel host adapter, perform the following: 1. Connect the SCSI cables as shown in Figure 4-22. 2. If necessary, connect appropriate power cable to device. 3.
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Expanding Your Server Figure 4-22 Component Legend SCSI host adapter (ID 7, channel A, host termination) 68-pin-to-50-pin adapter cable to CD-ROM drive 68-pin-to-50-pin adapter cable to top-right drive Backplane, 68-pin connector Terminator Jumper cable External channel This terminator can be removed and replaced with a 68-pin wide cable to connect to an external SCSI device.
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Expanding Your Server DEC00571 Figure 4-22. Dual Channel SCSI Bus Configuration (One Internal Channel and One External Channel) 4-52...
Expanding Your Server Dual Channel SCSI Bus Configuration (Two Internal Channels) To connect SCSI devices to a dual channel SCSI host adapter, perform the following: 1. Connect the SCSI cables as shown in Figure 4-23. 2. If necessary, connect appropriate power cable to device. 3.
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Expanding Your Server Figure 4-23 Component Legend External channel SCSI host adapter (channel B, host termination) Backplane, 68-pin connector Jumper cable Terminator 68-pin-to-50-pin adapter cable to top-right drive 68-pin-to-50-pin adapter cable to CD-ROM drive Cable terminator SCSI host adapter (channel A, host termination) The external SCSI connector supports the same SCSI bus as channel A in this configuration.
Expanding Your Server 3-Channel RAID Configuration (Two Internal Channels and One External Channel) To connect SCSI devices to a 3-channel RAID host adapter, perform the following: 1. Connect the SCSI cables as shown in Figure 4-24. 2. If necessary, connect appropriate power cable to device. 3.
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Expanding Your Server Figure 4-24 Component Legend External channel (channel C, host termination) RAID host adapter (channel A, host termination) Backplane, 68-pin connector Jumper cable Terminator 68-pin-to-50-pin adapter cable to top-right drive 68-pin-to-50-pin adapter cable to CD-ROM drive Cable terminator RAID host adapter (channel B, host termination) 4-57...
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Expanding Your Server DEC00629 Figure 4-24. 3-Channel RAID Bus (Two Internal Channels and One External Channel) 4-58...
Expanding Your Server 3-Channel RAID Configuration (All Internal Channels) To connect SCSI devices to a 3-channel RAID host adapter, perform the following: 1. Connect the SCSI cables as shown in Figure 4-25. 2. If necessary, connect appropriate power cable to device. 3.
Expanding Your Server Using Multiple or Multi-Channel SCSI Host Adapters The following guidelines apply if you configure your server using multiple or multi-channel SCSI host adapters. • The SCSI host adapter with the lowest BIOS address is identified by the server as the “primary”...
Expanding Your Server External SCSI Bus You can use additional SCSI cables and/or host adapters to connect external SCSI devices to your server. Consult your Digital sales representative for information on SCSI options and cables. To connect the storage backplane to an external SCSI bus: 1.
Expanding Your Server Connecting an External SCSI Storage Box To connect an external SCSI storage box, follow these instructions: NOTE: The External Onboard SCSI field in the SCU must be set to Enabled. 1. Connect the storage backplane to an external SCSI bus. Refer to “External SCSI Bus”...
Expanding Your Server Installing an Optional Power Supply To increase your server’s reliability, you can add a second power supply. Each power supply provides uninterrupted backup should one power supply fail. To install an optional power supply, perform the following: 1.
Expanding Your Server 7. Connect all power cables in same manner as lower power supply. 8. Replace and lock right side panel. 9. Connect external devices and restore power. DEC00419-2 Figure 4-28. Installing an Optional Power Supply 4-67...
Expanding Your Server Installing an Optional Cooling Fan To increase your server’s reliability, you can add an optional cooling fan as follows: 1. Turn off your server, disconnect external devices, ac power, and monitor power. 2. Unlock and remove the right side panel. 3.
Expanding Your Server Installing the Side Covers 1. Slide panels to front of server. 2. Lock side panels. DEC00405- 3 Figure 4-30. Installing Side Covers 4-70...
Problem Solving and Troubleshooting Introduction This chapter provides initial troubleshooting procedures and the following troubleshooting sections: • Server Troubleshooting • Disk Drive Troubleshooting • Monitor Troubleshooting • CD-ROM Troubleshooting Each section lists specific problems, probable causes, and recommended actions to take if your server fails after you configure it or after you install optional hardware or software.
Problem Solving and Troubleshooting Initial Troubleshooting Follow these general procedures to troubleshoot your Prioris HX MP Server. • Turn off your server, wait until all hard disk drives completely spin down, and then turn it back on. • Ensure that all cables and connections are secure.
Problem Solving and Troubleshooting Server Troubleshooting Problem Possible Cause Action No response when the Server is not plugged in. Turn off the server, plug it in, server is turned on. and then turn it back on again. No power at the wall Use another wall outlet.
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Problem Solving and Troubleshooting Problem Possible Cause Action Power is on but no OCP OCP not backlit. Press any keyboard key or display. manual LCD switch. Refer to your online help for information on how to operate your server’s OCP. Make sure OCP backlight is set to ON in the BIOS Setup utility.
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Problem Solving and Troubleshooting Problem Possible Cause Action Server operates SIMMs installed Remove SIMMs and reinstall. incorrectly after installing incorrectly. optional memory SIMMs have failed. Replace SIMMs. (SIMMs). Memory module installed Reinstall memory module. incorrectly. Memory module failed. Replace memory module. No response to keyboard Keyboard is password Enter the keyboard password.
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Problem Solving and Troubleshooting Problem Possible Cause Action Target diskette drive Diskette is not formatted. Format the diskette. cannot read or write Diskette is worn or Try another diskette. information. damaged. Diskette is write- Slide the write-protect switch so protected. the hole is not visible.
Problem Solving and Troubleshooting Disk Drive Troubleshooting Problem Possible Cause Action Server does not SCSI device jumpers Refer to the supplied kit installation recognize an incorrectly set. instructions. internal SCSI SCSI ID conflicts. Refer to the supplied kit installation device. instructions.
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Problem Solving and Troubleshooting Problem Possible Cause Action Server does not boot SCSI boot hard disk drive Format the SCSI hard disk drive. from an internal SCSI not formatted. CAUTION: Formatting the SCSI hard disk drive. hard disk drive will destroy all the data on the drive.
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Problem Solving and Troubleshooting Problem Possible Cause Action SCSI hard disk drive Incorrect disk drive Refer to the supplied kit cannot read or write jumper settings. installation instructions. information. Loose or incorrectly Make sure all cables are installed cables. correctly installed. SCSI hard disk drive is Format and partition as required not correctly formatted or...
Problem Solving and Troubleshooting Monitor Troubleshooting Problem Possible Cause Action Monitor power indicator Monitor is turned off. Turn on the monitor. is not on. Power cord is not Connect the power cord to the connected. server. No power at wall outlet. Use another outlet.
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Problem Solving and Troubleshooting Problem Possible Cause Action Color monitor displaying Server was turned on Turn off the server, turn on the monochrome. before the monitor was monitor, then turn the server turned on. back on. Video jumper incorrectly Set the jumper for VGA set.
Problem Solving and Troubleshooting CD-ROM Troubleshooting Problem Possible Cause Action Cannot access the CD- Device drivers not Install correct device drivers. ROM drive. Error installed. message reading drive x. No disc in the CD-ROM Insert a disc. drive. Accessing wrong drive. Make sure correct SCSI ID is assigned.
Server Security Features Introduction Server security is important to prevent theft or accidental loss of software and hardware. The Prioris HX MP Server provides the following levels of protection: • Left and right security door lock—located at the front of your server.
Server Security Features Left and Right Door Security Lock Your server has a three-way keylock used to prevent unauthorized access to the left- and right-front security doors. 1. Insert key into keylock at bottom position. 2. Turn key clockwise to first unlock position to open left-front security door, 3.
Server Security Features Left and Right Side Panel Lock Your server has a chassis keylock used to prevent unauthorized removal of the left and right side panels. 1. Insert key as shown and turn clockwise to release left and right side panels. 2.
Server Security Features Supervisor and User Password Your server has two password levels that you can set to prevent unauthorized access to your server files or BIOS Setup utility. If you set a supervisor password, you will be prompted to enter a password before accessing the SCU or BIOS Setup utility.
Server Security Features 8. Select either the Supervisor or User option and then press [Enter]. 9. Press [Esc] twice then [Enter] twice to exit the BIOS Setup utility and to reboot your computer so changes immediately take effect. Your computer runs the POST and then prompts you for the password you set.
Server Security Features Additional Security Features Additional server security features are available as options in the BIOS Setup utility and through main logic board jumpers. The BIOS Setup utility includes the following setup options to improve sever security: • Setup Prompt Setting this option to disabled prevents unauthorized personnel from entering the BIOS Setup utility each time your server is turned on or reset.
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