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Digital Equipment PRIORIS HX User Manual

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  • Page 1 P R I O R I S S E R V E R U S E R ’ S G U I D E...
  • Page 2 Prioris HX Server User's Guide Part Number: ER-881WW-UA. A01 Digital Equipment Corporation...
  • Page 3 November 1995 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document.
  • Page 4 FCC ID: A09-88XWW The FCC wants you to know... This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5 This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential area.

  • Page 6: Table Of Contents

    Contents About This Guide Introduction ..................Audience ....................Organization..................viii Conventions ..................Abbreviations ..................Special Notices ..................Related Documentation ................ xiii Introduction Server Software and Support Documentation ........Diagnostic Software ................Server Utilities and Technical Support ..........Restarting Your Server ................. Important Information ................
  • Page 7 Contents System Configuration Utility (SCU) ............Configuring Expansion Boards............Locating the SCU ................When to Run the SCU ..............SCU Keyboard Function Keys ............Starting and Using the SCU.............. Configure Your Computer ..............Adding ISA Expansion Boards ............2-10 Adding EISA Expansion Boards............ 2-11 Adding PCI Expansion Boards ............
  • Page 8 Contents Server Components (Right Side) ............Main Logic Board Components............. Remove the CPU Module ..............3-10 Remove the Memory Module..............3-12 Installing Additional Server Memory............3-14 Memory Configurations..............3-16 Installing a SIMM.................. 3-17 Replacing the Battery/Real Time Clock (RTC) ........3-20 Installing Expansion Boards..............
  • Page 9 Contents Server Security Features Introduction ..................Left and Right Door Security Lock ............Left and Right Side Panel Lock............. Supervisor Password................If You Forget Your Password..............Additional Security Features..............Technical Specifications Introduction ..................CPU Specifications................Server Specifications................Performance Specifications .............. Server Dimensions ................
  • Page 10 3-7. SIMM Socket Locations and Bank Designations ......3-15 3-8. Installing a SIMM................ 3-19 3-9. Replacing the Battery ..............3-21 3-10. Prioris HX Server Expansion Board Slots ........3-23 3-11. Removing a Metal Filler Plate ............. 3-24 3-12. Installing an Expansion Board............. 3-25 3-13.
  • Page 11 Contents 3-18. Single Channel SCSI Configuration ..........3-43 3-19. Two Channel SCSI Configuration ..........3-45 3-20. Three Channel SCSI Configuration..........3-47 3-21. External SCSI Bus Connections ..........3-50 3-22. Connecting an External SCSI Storage Box ......... 3-52 3-23. Installing an Optional Power Supply..........3-54 3-24.

  • Page 12: About This Guide

    Introduction This guide describes how to operate, upgrade, configure, and troubleshoot your Prioris HX Server family. This guide will also help to familiarize you with all aspects of the server and provide a reference tool for questions you might have in the future.

  • Page 13: Organization

    About This Guide Organization This guide contains the following: • Chapter 1: Introduction —This chapter provides general information about your server. For example: server software and support documentation, diagnostic software, server utilities and technical support, restarting your server, providing a comfortable working environment, identifying server model and serial numbers, and learning where to obtain help.

  • Page 14: Conventions

    About This Guide Conventions Convention Description Example An italicized word or phrase represents text or commands you must enter. c:\windows> Monospaced text indicates information that your server or software displays. For example, a directory path or error message. [Enter] Square brackets surrounding text represents a keyboard key.

  • Page 15: Abbreviations

    About This Guide Abbreviations Abbreviation Meaning BIOS Basic input/output system Central processing unit Direct memory access DRAM Dynamic random access memory Error correction code Extended capabilities port EISA Extended industry standard architecture Enhanced parallel port Field replaceable unit Integrated drive electronics An h suffix to a numerical value denotes hexadecimal numbers.
  • Page 16 About This Guide Abbreviation Meaning Real-time clock Storage building block SCSI Small computer system interface System Configuration Utility SIMM Single in-line memory module Video graphics array Windows Microsoft Windows application software Zero insertion force...

  • Page 17: Special Notices

    About This Guide Special Notices Three kinds of special notices are used in this guide to emphasize specific information. WARNING: indicates the presence of a hazard that can cause personal injury if the hazard is not avoided. CAUTION: indicates the presence of a hazard that might cause damage to hardware or that might corrupt software.

  • Page 18: Related Documentation

    About This Guide Related Documentation An Installation Guide is available as a supplement to the information provided in this user's guide. Use the Installation Guide to install and configure your server. A ServerWORKS Quick Launch program comes with your server on a CD- ROM disk.

  • Page 19: Typical Prioris Hx Server

    About This Guide D EC 00421 Typical Prioris HX Server NOTE: Your monitor, keyboard, and mouse might look different.

  • Page 20: Introduction

    The Prioris HX Server family is a family of high-performance, highly- scaleable network and application servers featuring the latest in modular CPU and storage technology. Developed using the following state-of-the- art technology, the Prioris HX Servers are the most advanced servers in their class. CPU Module Single (1P) or dual (DP) Intel Pentium™...
  • Page 21 Introduction RAID Controllers RAID ready servers enable you to manage data distribution using multiple disk drives and specialized array controllers. Expansion Slots Six EISA and six PCI slots with bridge support for a total of 12 slots for maximum expandability. Redundant Fans For added reliability, your server has redundant and Power...

  • Page 22: Server Software And Support Documentation

    Introduction Server Software and Support Documentation The following software and support documentation is supplied with your server: • ServerWORKS software kit  contains ServerWORKS Quick Launch and ServerWORKS Manager. − ServerWORKS Quick Launch contains a bootable CD-ROM disk and reference guide. The Quick Launch program steps you through the initial server setup and operating system installation process.

  • Page 23: Diagnostic Software

    Introduction Diagnostic Software Diagnostic software and support documentation came with your server. This software contains an advanced set of diagnostic utilities that can be used to identify and correct problems you might encounter when installing, configuring, or using your server. There are two ways to access the supplied diagnostic software: 1.

  • Page 24: Restarting Your Server

    Introduction Restarting Your Server Method How to Invoke Action Performed Hard boot Turn the server off, then on, by Runs memory tests and clears pressing the power On/Off all terminate stay resident button at the front of the server. programs (TSRs) and memory registers.
  • Page 25 Introduction Adjust So . . . Chair Feet are flat on the floor. Legs are vertical forming a right angle to the floor. Your weight is off your thighs and they are horizontal. Keep the back of your knees away from the seat so you do not compress the area behind them, which could restrict the blood flow.
  • Page 26 Introduction Adjust So . . . Head Avoid neck strain. Your head should incline downward, but no more than 15 to 20 degrees. Monitor No higher than the level of your eyes and at the correct distance for your vision. Avoid eye fatigue, which can be caused by glare, image quality, uncomfortable furniture, eye height, and uncorrected vision.
  • Page 27 Introduction IMPORTANT: If you experience pain or discomfort during use of the server, take a rest break and review the instructions for proper ergonomic setup and use. If the pain or discomfort continues after resuming use of the server, discontinue use and report the condition to your job supervisor or physician.

  • Page 28: Identifying Model And Serial Numbers

    Introduction Identifying Model and Serial Numbers All model and serial numbers for your server are located on the packing and shipping papers delivered with your server, plus on the individual components. The location of serial numbers on hard disk drives, expansion boards, diskette drives, and external equipment vary from one manufacturer to another.

  • Page 29: Getting Help

    Introduction Getting Help If you need help regarding... Refer to the Installing your server Installation Guide Support and ordering information Warranty and Service information. Specific software application Operating system documentation, problems or questions application software documentation, or contact the software manufacturer. Product information and server On-line information.

  • Page 30: Server Utilities

    Server Utilities Introduction This chapter describes the utilities supplied with your server. Server utilities include: • SCSI Select Utility This utility enables you to configure and view settings of the installed Adaptec SCSI controllers and SCSI devices. • RAID Configuration Utility  This utility is available for RAID-ready servers only.

  • Page 31: Scsi Select Utility

    Server Utilities SCSI Select Utility Your Prioris server comes with an Adaptec 2940W controller and SCSI Select configuration utility. This utility enables you to change host controller settings without opening your server or handling the SCSI controller board. Use SCSI Select to: •...

  • Page 32: Flash Utility

    Server Utilities Flash Utility All servers have BIOS software in a read-only, non-volatile memory (ROM) chip. This BIOS initializes hardware and boots the operating system when the server is turned on. The BIOS also provides access to other services such as keyboard and disk drives. Your server comes equipped with flash memory.

  • Page 33: Using Epp3Smc.exe

    Server Utilities Using EPP3SMC.EXE EPP3SMC.EXE is a device driver that can be accessed from the ServerWORKS Quick Launch CD-ROM disk. This device driver can be used to configure your parallel port as an enhanced parallel port (EPP). Before loading this device driver, check the documentation for the device you want to connect to the parallel port and make sure it supports EPP mode.

  • Page 34: Configuring Expansion Boards

    Server Utilities Configuring Expansion Boards Each time you add, remove, or relocate any EISA/ISA/PCI expansion board, you need to run the SCU to identify their operating characteristics, server resource requirements, and slot locations. Based on this information, the SCU will then automatically assign the proper server resources to EISA expansion boards, enable PCI boards, and inform you as to what jumper or switch settings need to be manually set on ISA expansion boards to avoid resource conflicts.

  • Page 35: Locating The Scu

    As an added feature, the SCU creates and stores all setup changes in a System Configuration (.SCI) file. Afterwards, this SCI file can be used on any Prioris HX Server that is equally configured and can serve as a backup to the EISA configuration stored in NVRAM memory. The SCI file is maintained in your SCU directory on your hard disk drive or the SCU diskette you created and has a default name of SYSTEM.SCI.

  • Page 36: When To Run The Scu

    Server Utilities When to Run the SCU Always run the SCU each time you add, remove, or relocate ISA, PCI and/or EISA expansion cards so no two boards use the same server resources (IRQs, I/O address, memory address, etc.). Typically, your server displays a message such as Run SCU .

  • Page 37: Starting And Using The Scu

    Server Utilities Starting and Using the SCU The SCU options are shown in Figure 2-1. If this is your first time using the SCU, it is recommended that you select “Learn About Configuring your Computer” for detailed information on using the SCU. If this is a subse- quent session, refer to the appropriate sections in this chapter to change your server’s configuration.

  • Page 38: Configure Your Computer

    Server Utilities To start and use the SCU: 1. Turn on your server and allow the POST to complete. If POST detects an error refer to Appendix B, “Server Messages,” and take the appropriate steps to correct the problem. After the problem has been resolved, restart the server.

  • Page 39: Adding Isa Expansion Boards

    Server Utilities Adding ISA Expansion Boards Perform the following steps to add ISA expansion boards to your server configuration: 1. Start the SCU from the MS-DOS partition or insert the SCU diskette into drive A and soft boot (reset) your server. 2.

  • Page 40: Adding Eisa Expansion Boards

    Server Utilities Adding EISA Expansion Boards Perform the following steps to add EISA expansion boards to your server configuration: 1. Turn off your server and install the EISA expansion boards. Refer to Chapter 3, “Expanding Your Server,” for detailed instructions on installing expansion boards.

  • Page 41: Adding Pci Expansion Boards

    Server Utilities 4. From the Configure Your Computer menu, select “Step 3: View or Edit Details,” to verify that all EISA expansion boards were installed and configured correctly. NOTE: An EISA expansion board might require an IRQ to be set. If so, select that board and choose an IRQ from the list provided.
  • Page 42 Server Utilities Perform the following steps to add PCI expansion boards to your server configuration: 1. Turn off your server and install the PCI expansion boards. Note which slots the PCI expansion boards were installed into. Refer to Chapter 3, “Expanding Your Server,” for detailed instructions on installing expansion boards.

  • Page 43: Relocating Expansion Boards

    Server Utilities Relocating Expansion Boards Perform the following steps before relocating an ISA expansion board and after relocating an EISA or PCI expansion board. 1. Start the SCU from the MS-DOS partition or insert the SCU diskette into drive A and soft boot (reset) your server. 2.

  • Page 44: Setting The Date And Time

    Server Utilities Setting the Date and Time Use these two SCU options to reset the date and time maintained by your server’s battery. Note that it might be faster to change the date and time using the BIOS Setup options. To access this menu item: 1.

  • Page 45: Maintain The Scu Diskette

    Server Utilities Maintain the SCU Diskette Select this option to maintain Configuration (CFG) files and System Configuration Information (SCI) files. The following menu options are available: • Create a backup SCI file • Load a backup SCI file • Copy/update CFG files •...

  • Page 46: Scu Options

    Server Utilities SCU Options The following tables list the options that are available in the SCU (View or Edit details). Use the keyboard function keys to help you select options, change values, and display help information. NOTE: The server also has a BIOS Setup utility available to change your server’s BIOS settings.

  • Page 47: System

    Server Utilities System Menu Fields Settings Comments System Not user Displays the installed processor type. processor type selectable System Not user Displays the installed processor clock speed. processor clock selectable System base Not user Displays the amount of base (conventional) memory selectable memory each time your server boots.

  • Page 48: Hard Disk Group

    Server Utilities Hard Disk Group Menu Fields Settings Comments Hard drive 1 Not installed Your server does not support IDE hard disk drives. Hard drive 2 Not installed Your server does not support IDE hard disk drives. Large disk Select if you have MS-DOS installed.

  • Page 49: Boot Options Group

    Server Utilities Boot Options Group Menu Fields Settings Comments Boot option A: then C: Each time your server boots, it will load your C: then A: operating system from the sequence selected. C: only SETUP prompt Enabled Enables or disables the <F2> setup prompt Disabled each time your server boots.

  • Page 50: Keyboard Features Group

    Server Utilities Keyboard Features Group Menu Fields Settings Comments Numlock Auto Selects the keyboard option. Keyclick Disabled Enables or disables the audible key click Enabled feature. Keyboard auto- 30/sec Sets the number of times a second to repeat repeat rate 2/sec a keystroke while you hold the key down.

  • Page 51: Parallel Port Group

    Server Utilities Parallel Port Group Menu Fields Settings Comments Parallel port 1 378, IRQ 7 Enables or disables the onboard port at the 278, IRQ 5 specified address. Auto Disabled 3BC, IRQ 7 Parallel port EPP 1.7 Sets the enhanced parallel port mode. mode EPP 1.9 Sets the extended capabilities port mode.

  • Page 52: Shadow Options Group

    Server Utilities Shadow Options Group Menu Fields Settings Comments Shadow video Enabled Enables or disables your server’s shadow BIOS ROM Disabled video ROM option. Shadow 16K at: Enabled Allows you to enable or disable shadowing C8000h Disabled and caching of individual segments of ROM to CC000h increase server performance.

  • Page 53: Security Options Group

    Server Utilities Security Options Group Menu Fields Settings Comments Supervisor password Press Enables you to set a supervisor password. [Enter] Password on boot Enabled Enables or disables the enter password on Disabled boot option. Note: This option requires prior setting of the supervisor password.

  • Page 54: Cache Options Group

    Server Utilities Cache Options Group Menu Fields Settings Comments Internal cache Enabled Enables or disables your server's internal Disabled cache. External cache Enable Enables or disables your server's external Disable cache. Cache system Enabled Enables or disables caching control of the BIOS ROM Disabled system BIOS system area.

  • Page 55: Miscellaneous

    Server Utilities Miscellaneous Menu Fields Settings Comments Mouse port Disabled Enables or disables the mouse port. Enabled PCI arbiter System default Selects the PCI arbiter priority scheme. Select priority Pure rotating “System Default” for optimal setting. EISA slots Select “Pure Rotating” or a device with the PCI slots 4-6 highest priority if absolutely needed.

  • Page 56: Pci Slot Options Group: (Pci Slots 1-6)

    Server Utilities PCI Slot Options Group: (PCI Slots 1-6) Menu Fields Settings Comments PCI slot # None Enables you to set an interrupt for an INTA One IRQ required installed PCI expansion board. INTD INTB INTC PCI slot # Enables you to use or not use the minimum default latency latency required by a PCI expansion board.

  • Page 57: Expanding Your Server

    Expanding Your Server Introduction The following information will help you install, replace, or modify the following hardware: • CPU module • Memory modules • Server battery/real-time clock (RTC) • Optional EISA and PCI local bus expansion boards • Mass storage devices •...

  • Page 58: Static Electricity

    Expanding Your Server Static Electricity Static electricity collects on non-conductors such as paper, cloth, or plastic. A static discharge can be damaging even though you often cannot see or feel it. To prevent damage to circuit boards and/or components: • Before touching any circuit board or component, touch the metal frame of your server to discharge any static electricity.

  • Page 59: Unlocking And Removing The Side Panels

    Expanding Your Server 1. Unlock side panels. 2. Slide panels to rear of server. DEC00405-2 Figure 3-1. Unlocking and Removing the Side Panels...

  • Page 60: Server Components (Left Side)

    Expanding Your Server Server Components (Left Side) Figure Legend Component Operator control panel 6 EISA expansion slots Primary PCI 32-bit local bus expansion slots CPU module Main logic board Memory module 3½-inch diskette drive Front access 5¼-inch or 3½-inch half-height drive bays CD-ROM drive bay Integral hot-swap device bay (slots 0 through 6 from...

  • Page 61: Server Components (Left Side)

    Expanding Your Server DEC00407-2 Figure 3-2. Server Components (Left Side)

  • Page 62: Server Components (Right Side)

    Expanding Your Server Server Components (Right Side) Figure Legend Component Keylock SCSI knockouts (back panel) Keyboard and mouse ports Parallel port Video port Serial ports AC power plug AC power out/monitor plug Optional fan or redundant power supply area Power interlock switch Power supply Storage backplane SCSI terminator Storage backplane...

  • Page 63: Server Components (Right Side)

    Expanding Your Server DEC00438-2 Figure 3-3. Server Components (Right Side)

  • Page 64: Main Logic Board Components

    Expanding Your Server Main Logic Board Components Figure Legend Components 5 V dc power supply connector Diskette drive connector Mouse and keyboard connections Serial port connections Parallel port and video connections Six EISA expansion slots Primary PCI expansion slots (1, 2, and 3) Flash ROM BIOS Dedicated CPU module connector Dedicated memory module connector...

  • Page 65: Main Logic Board Components

    Expanding Your Server DEC00400-2 Figure 3-4. Main Logic Board Components...

  • Page 66: Remove The Cpu Module

    Expanding Your Server Remove the CPU Module To remove the CPU module: 1. Turn off your server. 2. Disconnect external devices, ac power, and monitor power. 3. Unlock and remove left side panel. 4. Remove CPU module retaining bracket. 5. Carefully remove CPU module from main logic board. Refer to the User Documentation in Quick Launch for CPU module information.

  • Page 67: Cpu Module Removal

    Expanding Your Server D EC 0 0 4 0 4- 2 Figure 3-5. CPU Module Removal 3-11...

  • Page 68: Remove The Memory Module

    Expanding Your Server Remove the Memory Module To remove the memory module: 1. Turn off your server. 2. Disconnect external devices, ac power, and monitor power. 3. Unlock and remove left side panel. 4. Remove memory module retaining bracket. 5. Carefully remove memory module from main logic board. 6.

  • Page 69: Memory Module Removal

    Expanding Your Server D E C 0 04 0 4 -3 Figure 3-6. Memory Module Removal 3-13...

  • Page 70: Installing Additional Server Memory

    4 and 5, and sockets 0 through 5 before sockets 6 and 7. Refer to “Memory Configurations” for a list of SIMM combinations supported by your Prioris HX Server family computer and to “Installing a SIMM” for detailed instructions on installing SIMMs. 3-14...

  • Page 71: Simm Socket Locations And Bank Designations

    Expanding Your Server D E C 0 0 4 0 1 Figure 3-7. SIMM Socket Locations and Bank Designations 3-15...

  • Page 72: Memory Configurations

    Expanding Your Server Memory Configurations Total 4 MB 4 MB 4 MB 4 MB 16 MB 8 MB 8 MB 16 MB 4 MB 4 MB 4 MB 4 MB 4 MB 4 MB 24 MB 4 MB 4 MB 8 MB 8 MB 24 MB...

  • Page 73: Installing A Simm

    Expanding Your Server Total 8 MB 8 MB 8 MB 8 MB 8 MB 8 MB 64 MB 64 MB 176 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 192 MB 32 MB 32 MB 64 MB 64 MB 192 MB...
  • Page 74 Expanding Your Server 5. Install SIMM into socket on memory module at a 45 degree angle away from edge connector. Make sure notch is oriented as shown (A, Figure 3-8). Rock SIMM gently until it completely engages bottom of socket. Tip SIMM upright until both retaining clips engage (B, C, Figure 3-8).

  • Page 75: Installing A Simm

    Expanding Your Server DEC 0008 9-2 Figure 3-8. Installing a SIMM 3-19...

  • Page 76: Replacing The Battery/Real Time Clock (Rtc)

    Expanding Your Server Replacing the Battery/Real Time Clock (RTC) Your server's battery runs the server clock and retains any setup information when it is turned off. If your server ever fails to retain the correct date, time, or configuration settings when it is turned on, you need to replace your server’s battery (Part Number 21-39151-01).

  • Page 77: Replacing The Battery

    Expanding Your Server DEC00400-4 Figure 3-9. Replacing the Battery 3-21...

  • Page 78: Installing Expansion Boards

    Expanding Your Server Installing Expansion Boards Your Prioris HX Server contains 12 expansion board slots. Six of the slots support industry-standard 32-bit EISA expansion boards. The remaining six expansion slots support 32-bit PCI local bus expansion boards. This enables your server to deliver maximum performance by using a faster data path for greater computing speed.

  • Page 79: Prioris Hx Server Expansion Board Slots

    PCI Slot 6 PCI Slot 1 PCI Slot 2 PCI Slot 3 EISA Slot 1 EISA Slot 2 EISA Slot 3 EISA Slot 4 EISA Slot 5 EISA Slot 6 DEC00400-5 Figure 3-10. Prioris HX Server Expansion Board Slots 3-23...

  • Page 80: Removing A Metal Filler Plate

    Expanding Your Server To install an EISA or PCI local bus expansion board: NOTE: Read and fully understand your optional expansion board's documentation before installing it. 1. Turn off your server. 2. Disconnect external devices, ac power, and monitor power. 3.

  • Page 81: Installing An Expansion Board

    Expanding Your Server 5. Insert new expansion board into socket. Push expansion board firmly into place. D EC 0 0 4 0 8- 3 Figure 3-12. Installing an Expansion Board 6. Secure expansion board to slot with screw removed in step 4. 7.

  • Page 82: Adding Mass Storage Devices

    Expanding Your Server Adding Mass Storage Devices Your server has three drive bay areas. Mass storage devices such as SCSI hard disk drives, floppy diskette drives, SCSI CD-ROM drives, and SCSI tape backup systems are installed in these drive bay areas. The three drive bay areas are: •...

  • Page 83: Scsi Configuration Guidelines

    Expanding Your Server SCSI Configuration Guidelines Your server configuration, SCSI adapter(s), and all SCSI devices must work together for optimum performance. When installing SCSI devices, use the following guidelines: • The last physical SCSI devices on each end of the SCSI bus must be terminated.

  • Page 84: Scsi Cables

    Expanding Your Server SCSI Cables Your server is supplied with the following cables: • One wide (68-pin) five connector cable assembly. This cable assembly includes: − One wide 68-pin connector to connect to the SCSI host adapter. − Three wide-to-narrow adapters to connect the narrow (50- pin) CD-ROM drive and the two 5.25”...

  • Page 85: Installing A Half-Height 5¼-Inch Device Into Top-Right Drive Bay

    Expanding Your Server 6. Remove bracket from drive bay (inside, left) and attach it to device. 7. Insert device into drive bay slot from front. 8. Secure device to slot using supplied mounting screws. 9. If applicable, replace plastic filler panel. Refer to “Connecting SCSI Devices.”...

  • Page 86: Installing A Full-Height 5¼-Inch Device Into The Top-Right Drive Bay

    Expanding Your Server Installing a Full-Height 5¼-Inch Device into the Top-Right Drive Bay To install a full-height 5¼-inch device into the top-right drive bay slots, perform the following: 1. Turn off your server. 2. Disconnect external devices, ac power, and monitor power. 3.

  • Page 87: Installing A Full-Height 5¼-Inch Device Into Top-Right Drive Bay

    Expanding Your Server DEC00634-2 Figure 3-14. Installing a Full-Height 5¼-Inch Device Into Top-Right Drive Bay 3-31...

  • Page 88: Expansion Brackets

    Expanding Your Server Expansion Brackets You can install 3½-inch half-height devices in the top-right drive bay. If you plan to install a 3½-inch device in a 5¼-inch drive bay slot, you must first install expansion brackets onto the device. Expansion brackets are either supplied with the device or can be purchased from Digital.

  • Page 89: Installing Expansion Brackets

    Expanding Your Server DEC00723 Figure 3-15. Installing Expansion Brackets 3-33...

  • Page 90: Installing Or Replacing A Device Into The Hot-Swap Drive Bay

    Expanding Your Server Installing or Replacing a Device Into the Hot-Swap Drive Bay Hot-swapping allows you to remove or install an SBB while the server re- mains on-line and active eliminating interference with the server’s opera- tion. For SBBs, you can use the hot-swap method to replace a device providing that the device is not active (green activity LED is off).

  • Page 91: Installing A Device Into The Hot-Swap Drive Bay

    Expanding Your Server DEC00443-2 Figure 3-16. Installing a Device Into the Hot-Swap Drive Bay 3-35...

  • Page 92: Sbb Led Status Indicators

    Expanding Your Server SBB LED Status Indicators The hot-swap backplane monitors shelf status to identify error conditions or failures. This status is displayed on the SBB LEDs. The left LED displays the device activity status and the right LED displays the fault status.

  • Page 93: Connecting Scsi Devices

    Expanding Your Server Connecting SCSI Devices Your server supports up to 10 internal SCSI devices. Additional SCSI de- vices can be added to your server by using an EISA- or PCI-based SCSI host adapter installed in an available expansion slot in conjunction with an external SCSI expansion box.

  • Page 94: Storage Backplane

    Expanding Your Server Figure Legend Description Wide SCSI connectors Narrow SCSI connectors Power connectors J181 (W1, W2, and W3) SCSI ID jumper block J181 DEC00581 Figure 3-17. Storage Backplane 3-38...

  • Page 95: Scsi Drive Ids

    Expanding Your Server SCSI Drive IDs SCSI bus device addresses are automatically assigned in the hot-swap drive bay depending on the slot number in which they are installed. The address jumper on the storage backplane is used to override the default addresses.
  • Page 96 Expanding Your Server Single/Dual SCSI Bus Target ID Settings Jumpers Set None W1+W2 W1+W3 W2+W3 W1+W2+W3 SCSI Bus 1 SBB slot0 ID= SBB slot1 ID= SBB slot2 ID= SBB slot3 ID= SCSI Bus 2 Jumper Cable SBB slot4 ID= SBB slot5 ID= SBB slot6 ID= 3-40...

  • Page 97: Single Channel Scsi Configuration

    Expanding Your Server Single Channel SCSI Configuration To connect SCSI devices to a single channel, perform the following: 1. Connect the SCSI cables as shown in Figure 3-18. 2. If using top 5¼-inch drive bay, connect appropriate power cable to device.
  • Page 98 Expanding Your Server Figure 3-18 Component Legend Adaptec 2940W wide SCSI host adapter 68-pin-to-50-pin adapter cable to CD-ROM drive 68-pin-to-50-pin adapter cable to top-right drive bay Backplane, 68-pin connector Terminator Jumper cable External SCSI connector This terminator can be removed and replaced with a 68-pin wide cable to connect to an external SCSI device.

  • Page 99: Single Channel Scsi Configuration

    Expanding Your Server DEC00571 Figure 3-18. Single Channel SCSI Configuration 3-43...

  • Page 100: Two Channel Scsi Configuration

    Expanding Your Server Two Channel SCSI Configuration To connect SCSI devices to two separate SCSI channels, perform the following: 1. Connect the cables as shown in Figure 3-19. 2. If using top 5¼-inch drive bay, connect appropriate power cable to device.

  • Page 101: Two Channel Scsi Configuration

    Expanding Your Server DEC00576 Figure 3-19. Two Channel SCSI Configuration 3-45...

  • Page 102: Three Channel Scsi Configuration

    Expanding Your Server Three Channel SCSI Configuration To connect SCSI devices to three separate channels, perform the follow- ing: 1. Connect the SCSI cables as shown in Figure 3-20. 2. If using top 5¼-inch drive bay, connect appropriate power cable to device.

  • Page 103: Three Channel Scsi Configuration

    Expanding Your Server DEC00575 Figure 3-20. Three Channel SCSI Configuration 3-47...

  • Page 104: Using Multiple Or Multi-Channel Scsi Host Adapters

    Expanding Your Server Using Multiple or Multi-Channel SCSI Host Adapters The following guidelines apply if you configure your server using multiple or multi-channel SCSI host adapters. • The SCSI host adapter with the lowest BIOS address is identified by the server as the “primary” SCSI host adapter. If you are loading the operating system from a SCSI hard disk drive, this primary or boot drive must be connected to the primary SCSI host adapter.

  • Page 105: External Scsi Bus

    Expanding Your Server External SCSI Bus You can use additional SCSI cables and/or host adapters to connect ex- ternal SCSI devices to your server. Consult your Digital sales representa- tive for information on SCSI options and cables. To connect the storage backplane to an external SCSI bus: 1.

  • Page 106: External Scsi Bus Connections

    Expanding Your Server DEC00444 Figure 3-21. External SCSI Bus Connections 3-50...

  • Page 107: Connecting An External Scsi Storage Box

    Expanding Your Server Connecting an External SCSI Storage Box To connect an external SCSI storage box, follow these instructions: 1. Connect the storage backplane to an external SCSI bus. Refer to “External SCSI Bus” described earlier in this chapter. 2. Connect the external device making sure the SCSI bus is properly terminated.

  • Page 108: Connecting An External Scsi Storage Box

    Expanding Your Server DEC00626 Figure 3-22. Connecting an External SCSI Storage Box 3-52...

  • Page 109: Installing An Optional Power Supply

    Expanding Your Server Installing an Optional Power Supply To increase your server’s reliability, you can add a second power supply. Each power supply provides uninterrupted backup should one power supply fail. To install an optional power supply, perform the following: 1.

  • Page 110: Installing An Optional Power Supply

    Expanding Your Server DEC00419-2 Figure 3-23. Installing an Optional Power Supply 3-54...

  • Page 111: Installing The Side Covers

    Expanding Your Server Installing the Side Covers 1. Slide panels to front of server. 2. Lock side panels. DEC00405-3 Figure 3-24. Installing Side Covers 3-55...

  • Page 112: Problem Solving And Troubleshooting

    Problem Solving and Troubleshooting Introduction This chapter provides initial troubleshooting procedures. The tables that follow list specific problems, probable causes, and recommended actions to take if your server fails after you configure it or after you install optional hardware or software. •...

  • Page 113: Initial Troubleshooting

    Problem Solving and Troubleshooting Initial Troubleshooting Follow these general procedures to troubleshoot your Prioris HX Server. • Record all configuration information and have it readily available. • Turn off your server, wait until all hard disk drives completely spin down, and then turn it back on.

  • Page 114: Server Troubleshooting

    Problem Solving and Troubleshooting Server Troubleshooting Problem Possible Cause Action No response when the Server is not plugged Turn off the server, plug it in, server is turned on. and then turn it back on again. No power at the wall Use another wall outlet.
  • Page 115 Problem Solving and Troubleshooting Problem Possible Cause Action Power is on but no OCP button not turned Press any keyboard key or OCP display. on or OCP backlight is OCP button at the front of the disabled in SCU. server. Make sure OCP backlight is set to ON in the SCU.
  • Page 116 Problem Solving and Troubleshooting Problem Possible Cause Action No response to key- Keyboard might be Enter the keyboard password. board commands. password protected by a local or remote con- trol program. Keyboard is not con- Power down the server and nected.
  • Page 117 Problem Solving and Troubleshooting Problem Possible Cause Action Server does not boot CD-ROM drive is not Connect the CD-ROM to the from CD-ROM drive. connected to the Adaptec controller. Refer to Adaptec controller. Chapter 3. CD-ROM drive not con- Change the CD-ROM setting to “bootable”...

  • Page 118: Disk Drive Troubleshooting

    Problem Solving and Troubleshooting Disk Drive Troubleshooting Problem Possible Cause Action Server does not SCSI device jumpers Refer to the supplied kit recognize an internal incorrectly set. installation instructions. SCSI device. SCSI ID conflicts. Refer to the supplied kit installation instructions and to the storage backplane jumper configuration in Chapter 3.
  • Page 119 Problem Solving and Troubleshooting Problem Possible Cause Action Server does not SCSI device jumpers Refer to the supplied kit recognize an external incorrectly set. installation instructions. SCSI device. SCSI ID conflicts. Refer to the supplied kit installation instructions and to the storage backplane jumper configuration in Chapter 3.
  • Page 120 Problem Solving and Troubleshooting Problem Possible Cause Action Server does not boot SCSI boot hard disk Format the SCSI hard disk from an internal SCSI drive not formatted. drive. hard disk drive. SCSI device drivers not Properly install all required installed or incorrectly SCSI device drivers.
  • Page 121 Problem Solving and Troubleshooting Problem Possible Cause Action SCSI hard disk drive Incorrect disk drive Refer to the supplied kit cannot read or write jumper settings. installation instructions. information. Loose or incorrectly Make sure all cables are installed cables. correctly installed. SCSI hard disk drive is Format and partition as not correctly formatted...

  • Page 122: Monitor Troubleshooting

    Problem Solving and Troubleshooting Monitor Troubleshooting Problem Possible Cause Action Monitor power indicator Monitor is turned off. Turn on the monitor. is not on. Power cord is not con- Connect the power cord to the nected. server. No power at wall outlet. Use another outlet.
  • Page 123 Problem Solving and Troubleshooting Problem Possible Cause Action Color monitor Server was turned on Turn off the server, turn on the displaying before the monitor was monitor, then turn the server monochrome. turned on. back on. Video jumper Set the jumper for correct incorrectly set.

  • Page 124: Cd-Rom Troubleshooting

    Problem Solving and Troubleshooting CD-ROM Troubleshooting Problem Possible Cause Action Cannot access the CD- Device drivers not in- Install correct device drivers. ROM drive. Error mes- stalled. sage reading drive x. No disk in the CD-ROM Insert a disk. drive. Incorrect SCSI ID as- Make sure correct SCSI ID is signed.

  • Page 125: Server Security Features

    Server Security Features Introduction Server security is important to prevent theft or accidental loss of software and hardware. The Prioris HX Server provides the following levels of protection: • Left and right security door lock—located at the front of your server.

  • Page 126: Left And Right Door Security Lock

    Server Security Features Left and Right Door Security Lock Your server has a three-way keylock used to prevent unauthorized access to the left- and right-front security doors. To open the left-front security door, insert the key into the keylock at the bottom position and then turn the key clockwise to the first unlock position.

  • Page 127: Left And Right Side Panel Lock

    Server Security Features Left and Right Side Panel Lock Your server has a chassis keylock used to prevent unauthorized removal of the left and right side panels. To release the left and right side panels, insert the key as shown and then turn to the right. Note that your server keys fit both the front keylock and rear chassis lock.

  • Page 128: Supervisor Password

    Server Security Features Supervisor Password Your server has a password level that you can set to prevent unauthorized access to your server files. If you set a supervisor password, you will be prompted to enter it prior to accessing the SCU. If “Password On Boot” is enabled, you will be prompted to enter a password before your operating system boots.

  • Page 129: If You Forget Your Password

    Server Security Features If You Forget Your Password Use the following procedure to erase a password from your server. 1. Turn off your server and remove the left side panel. 2. Change jumper J38 to password clear (jumper installed). Refer to Appendix A, “Technical Specifications,” for jumper location and setting.

  • Page 130: Additional Security Features

    Server Security Features Additional Security Features Additional server security features are available as options in the SCU, BIOS Setup utility, and through main logic board jumpers. The SCU and BIOS Setup utility include the following setup options to improve sever security: •...

  • Page 131: Technical Specifications

    Technical Specifications Introduction This appendix provides information about the technical characteristics of the Prioris HX Server. • CPU specifications • Server specifications • EISA expansion slots • PCI expansion slots • Power supply and input power requirements • Current requirements •...

  • Page 132: Server Specifications

    Technical Specifications Server Specifications The following sections list the Prioris HX Server performance, dimensions and environmental specifications. Performance Specifications Attributes Specification Bus clock EISA 7.5/8.33 MHz 30/33 MHz Data I/O EISA 8-bit and 16-bit 32-bit Memory module 8 MB minimum (up to 512 MB parity memory...

  • Page 133: Environmental Specifications

    Technical Specifications Environmental Specifications Attributes Specification Operating tempera- 10°C to 35°C (50°F to 95°F) ture Storage temperature -20°C to 65°C (-4°F to 149°F) Operating humidity 20% to 80% relative humidity, (noncondensing) maximum wet bulb 35°C (95°F) Storage humidity 10% to 90% relative humidity, (noncondensing) maximum wet bulb 65°C (149°F) Altitude...

  • Page 134: Pci Local Bus Expansion Slots

    Technical Specifications PCI Local Bus Expansion Slots The main logic board contains six PCI local bus expansion slots. These slots support: • 5 V dc only PCI expansion boards • 5/3.3 V dc universal PCI expansion boards • Bus mastering Power Supply and Input Power Requirements The 450 W auto-sensing power supply provides five dc voltages: +12 V dc, −12 V dc, +5 V dc, −5 V dc, and 3.3 V dc.

  • Page 135: Current Requirements

    Technical Specifications Current Requirements Your Prioris HX Server family power supply provides the following output ratings: • +5 V dc 2.5 A min, 52 A max. • +3.43 V dc 0 A min, 37.4 A max. • +12 V dc 0 A min, 13 A max.

  • Page 136: Power Cord Requirements

    Technical Specifications Power Cord Requirements The power cord used with this server must meet the following criteria: • UL and CSA Certified cordage rated for use at 250 V ac with a cur- rent rating that is at least 125% of the current rating of the product. In Europe, the cordage must have the <HAR>...

  • Page 137: Main Logic Board Jumper Settings

    Technical Specifications Main Logic Board Jumper Settings Feature Description Setting Description Onboard Enabled J17, jumpered Disable this jumper if you in- Disabled J17, open stall a video controller expan- sion board. VGA IRQ Enabled J9, jumpered Enable this jumper if your video select Disabled J9, open...
  • Page 138 Technical Specifications Feature Description Setting Description Recovery Recovery J39, jumpered If your BIOS upgrade failed, mode mode J39, open refer to the README.TXT file Normal that came with the BIOS up- grade. Password Password J38, jumpered If you forget your password, clear clear (MFG set this jumper to password...

  • Page 139: A-1. Main Logic Board Jumper Locations

    Technical Specifications DEC00400-3 Figure A-1. Main Logic Board Jumper Locations...

  • Page 140: Server Messages

    Server Messages Introduction This appendix lists the Prioris HX Server messages you might see or hear when you turn on power. The server messages are grouped as follows: • POST and boot messages • Operator Control Panel (OCP) messages •...

  • Page 141: Post And Boot Messages

    Server Messages POST and Boot Messages Message Description/Solution nnnn Cache SRAM Where nnnn is the amount of server cache (in kilo- Passed bytes) that tested successfully. Diskette drive A er- Run the SCU. Check all connections. If the problem persists, contact your Digital service representative. Diskette drive B er- Entering SETUP BIOS Setup utility runs.
  • Page 142 Server Messages Message Description/Solution Invalid NVRAM media NVRAM access failed. type Run the SCU and restore all settings to original val- ues. If the problem persists, contact your Digital service representative. Keyboard controller Check the keyboard connection. If the connection is error secure, the keyboard or keyboard controller might Keyboard error...
  • Page 143 Server Messages Message Description/Solution Shadow RAM Failed at Shadow RAM failed. offset: nnnn Run the SCU and disable failed shadow memory re- gion. nnnn Shadow RAM Where nnnn is the amount of shadow RAM (in kilo- passed bytes) that tested successfully. System battery is Replace the battery and then run the SCU to restore dead - Replace and...

  • Page 144: Ocp Messages

    Server Messages Message Description/Solution UMB upper limit seg- Displays the address of the upper limit of UMB. This ment address: nnnn indicates the released segments of the BIOS that can be reclaimed by a virtual memory manager. Video BIOS shadowed This indicates that your server’s video BIOS was successfully copied to shadow RAM.
  • Page 145 Server Messages Message Description/Solution Initial hardware in- Tests the status of your server’s hardware interrupts. terrupt Coprocessor test Test the functionality of your server’s coprocessor. Serial ports test Tests the functionality of your server’s serial ports. Parallel ports tests Tests the functionality of your server’s parallel ports. Initiate onboard su- Tests the functionality of your server’s onboard super per I/O...

  • Page 146: Beep Codes

    Server Messages Beep Codes When POST finds an error and cannot display a message, the server's speaker emits a series of beeps to indicate the error and places a value in I/O port 80h. During POST, if the video configuration fails or if an external ROM module fails a checksum test, then your server beeps three times (one long beep, and two short beeps).

  • Page 147: Caring For Your Server

    Caring For Your Server Introduction This appendix describes how to: • Clean the outside of the server • Clean the monitor screen • Clean the mouse • Pack and move the server CAUTION: Make sure you turn off the server and discon- nect any external devices before doing any cleaning.

  • Page 148: Cleaning The Mouse

    Caring For Your Server Cleaning the Mouse If your mouse cursor moves erratically across the screen, the ball on the bottom of the mouse is probably dirty. Perform the following steps to clean a mouse ball: 1. Turn the mouse over and release the ball cover. 2.

  • Page 149: Packing The Server

    Caring For Your Server Packing the Server If you are moving the server a short distance (from one room to another in the same building), you do not have to pack the server. If you are shipping the server or moving it by vehicle, pack the server to avoid damage. Pack the server in the original packing material and containers.
  • Page 150 Index audience, vii device expansion brackets installing, 3-32 drive IDs SCSI, 3-39 beep codes, B-7 EISA/PCI expansion board caring for your server, C-1 installing, 3-24 chassis keylock, 5-2, 5-3 EISA/PCI expansion boards cleaning inserting, 3-25 monitor screen, C-1 removing metal filler plate, 3-24 server, C-1 error messages, B-1 components...
  • Page 151 Index external SCSI bus configuration guidelines, 3-51 main logic board external SCSI devices jumper settings, A-6 installing, 3-49, 3-51 SIMM bank designations, 3-15 SIMM socket locations, 3-15 main logic boardcomponents, 3-8 mass storage devices getting help, 1-10 installing, 3-26 memory configurations, 3-16 messages hot-swap devices POST and boot, B-2, B-5...
  • Page 152 Index installing expansion boards, 3-22 installing mass storage devices, 3-26 SBB LED status indicators, 3-36 installing side panels, 3-55 SCSI installing SIMMs, 3-14, 3-17 configuration guidelines, 3-27, 3-28 jumper settings, A-6 SCSI configurations main logic board components, 3-8 connecting external SCSI devices, 3-49, memory configurations, 3-16 3-51 moving, C-2...
  • Page 153 Index storage backplane initial, 4-2 connecting SCSI devices to, 3-37 monitor, 4-11 supervisor password, 5-4 server, 4-3 two channel SCSI configuration, 3-44 technical specifications, A-1 three channel SCSI configuration, 3-46 using multiple or multi-channel SCSI host troubleshooting, 4-1 adapters, 3-48 CD-ROM, 4-13 using the SCU, 2-8 disk drive, 4-7...

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