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Digital Equipment PRIORIS ZX 6000 MP SERIES User Manual

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  • Page 1 P R I O R I S 6 0 0 0 S E R I E S U S E R ’ S G U I D E...
  • Page 2 Prioris ZX 6000MP Series User’s Guide Part Number: ER-930WW-UA. A01 Digital Equipment Corporation...
  • Page 3 © Copyright Digital Equipment Corporation. All Rights Reserved. DEC, Prioris, ServerWORKS, and the Digital logo are trademarks of Digital Equipment Corporation. Banyan and VINES are registered trademarks of Banyan System Inc. Intel, OverDrive, and Pentium are registered trademarks of Intel Corporation.
  • Page 4 The FCC wants you to know... This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5 This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential area.

  • Page 6: Table Of Contents

    Contents About This Guide Introduction.................... Audience ....................Support Information ................Organization ..................Conventions................... xiii Abbreviations..................Special Notices..................Introduction Reliability/Availability ............... Server Expansion ................Server Management ................ Server Security................Server Software and Documentation............Diagnostic Software................Server Utilities and Technical Support............ Important Ergonomic Information ............
  • Page 7 Contents Server Utilities Introduction.................... SCSI Select Utility .................. RAID Configuration Utility ..............PHLASH.EXE..................Using EPP3SMC.EXE ................System Configuration Utility (SCU) ............When to Run the SCU ..............Configuring Expansion Boards............Starting the SCU ................Using the SCU................. SCU Keyboard Function Keys ............Configure Your Computer ..............
  • Page 8 Contents Server Management Introduction.................... Managing Your Server ................Obtaining Information about Your Server ..........Obtaining Information Using the SCU ..........Obtaining Information Using Server Management Software ..... Server Status..................Server Status .................. POST OCP Messages................POST/Boot Codes................OCP Messages ..................4-11 OCP Status and Error Messages.............
  • Page 9 Contents Installing Optional Disk and Tape Drives Introduction.................... Tape Drive Configuration Guidelines............SBB Configuration Guidelines..............CD-ROM Drive Configuration Guidelines ..........SCSI Configuration Guidelines............... SCSI ID and Termination..............Setting IDs and Termination ............Boot Device..................External Channel ................Storage Backplane ................Drive ID ...................
  • Page 10 Contents Advanced Menu in the SCU............. 8-10 Locking of Resources ..............8-10 View Additional System Information........... 8-10 Set Verification Mode Menu............8-11 Maintain SCI File Menu ............. 8-11 Installing Expansion Boards ..............8-11 Adding ISA Expansion Boards ............8-12 Installing ISA Expansion Boards ............8-12 Installing EISA Expansion Boards............
  • Page 11 Contents Problem Solving and Troubleshooting Introduction.................... 11-1 Initial Troubleshooting................11-2 Server Troubleshooting................11-3 Disk Drive Troubleshooting ..............11-7 SBB Troubleshooting ................11-10 Tape Drive Troubleshooting ..............11-10 Monitor Troubleshooting ................ 11-11 CD-ROM Troubleshooting..............11-12 Diskette Drive Troubleshooting .............. 11-13 RAID Troubleshooting................11-14 Technical Specifications Introduction....................
  • Page 12 Contents SCU Features Introduction.................... System - Prioris ZX Series Server ........... System Management Group ............Diskette Drive Group ............... Boot Options Group................. Integrated Peripherals Group............Keyboard Features Group ............... Shadow Options Group ..............Security Options Group ..............Cache Options Group..............C-10 Advanced Control Group ..............
  • Page 13 Contents 3-9. Main Logic Board Components ............. 3-17 3-10. CPU Module Components and Connectors ........3-19 3-11. Replacing the Server Battery/RTC ..........3-22 4-1. Prioris ZX 6000MP Series Server Component Information .... 5-1. CPU Slot Locations............... 5-2. Removing the Terminator Card ............. 5-3.

  • Page 14: About This Guide

    About This Guide Introduction This guide describes how to operate, upgrade, configure, and trouble- shoot your Prioris ZX 6000MP (Multi-Processing) Series. This guide will also help to familiarize you with all aspects of the server and provide a reference tool for questions you might have in the future. If you are initially setting up your server, refer to the Server Installation Guide .

  • Page 15: Support Information

    About This Guide Support Information A variety of support information is available to help you set up, configure, and operate your Prioris ZX 6000MP Series. This information comes in the form of README information, on-line help, electronic books, or as printed material.

  • Page 16: Organization

    • Chapter 4: Server Management — This chapter describes how to manage your server using a network manager, specifically Digital’s ServerWORKS manager. It also provides a list and description of error messages that might display and error codes that might sound if a failure occurs.
  • Page 17 About This Guide • Chapter 9: Connecting SCSI and RAID Adapters — This chapter describes how to connect mass storage devices to supported SCSI or RAID adapters. • Chapter 10: Server Security Features — This chapter describes the various security features that are available to prevent server or data theft.

  • Page 18: Conventions

    About This Guide Conventions Convention Description Example Reference Guide Italics are typically used for titles, comments, and references to other sections of this document or other documents. c:\windows> Monospaced text indicates information that your server or software displays. For example, a directory path or error message.

  • Page 19: Abbreviations

    About This Guide Abbreviations Abbreviation Meaning BIOS Basic input/output system Central processing unit DIMM Dual in-line memory module Direct memory access DRAM Dynamic random access memory Error correction code Extended capabilities port EISA Extended industry standard architecture Enhanced parallel port Field replaceable unit Integrated drive electronics An h suffix to a numerical value denotes hexadecimal...

  • Page 20: Special Notices

    About This Guide Abbreviation Meaning Real-time clock Storage building block SCSI Small computer system interface System Configuration Utility SIMM Single in-line memory module Symmetrical multi-processor Video graphics array Windows NT Microsoft Windows NT operating system software Zero insertion force Special Notices Three kinds of special notices are used in this guide to emphasize specific information.

  • Page 21: Typical Prioris Zx 6000Mp Series

    About This Guide D EC 00421 Typical Prioris ZX 6000MP Series NOTE: Your monitor, keyboard, and mouse might look different.

  • Page 22: Introduction

    Introduction The Prioris ZX 6000MP Series are high-performance, highly-scaleable network and application servers featuring the latest in modular CPU and storage technology. The Prioris ZX 6000MP Series provides the following features: Reliability/Availability CPU Module Single (1P) or Multiple (MP) Pentium Pro processor mode.

  • Page 23: Server Expansion

    Introduction Server Expansion Flexible Memory Provides 4-way interleaved data path with ECC Architecture protection. Server memory can be upgraded from 64 MB to 2 GB using optional memory modules. Four EISA Expansion Accommodates industry-standard expansion boards Slots, Seven PCI such as network, Small Computer System Interface Expansion Slots, and (SCSI), Redundant Array of Integrated Disks (RAID), one shared EISA/PCI...

  • Page 24: Server Management

    Introduction Server Management Server Diagnostics Allows local and remote diagnosis of server problems. Hardware Allows local and remote server configuration. Configuration Unique Asset Unique server identifier in non-volatile memory Management provides easy asset management. RAM-Based Error Log Records startup error messages. Firmware Upgrade Upgrades firmware versions.

  • Page 25: Server Software And Documentation

    Introduction Server Software and Documentation The following software and documentation are supplied with your server: • ServerWORKS software kit  contains ServerWORKS Quick Launch and ServerWORKS Manager. − ServerWORKS Quick Launch consists of a bootable CD- ROM disk and reference guide. The Quick Launch program steps you through the initial server setup and operating system installation process.

  • Page 26: Diagnostic Software

    Current server utilities and technical support information is available on the Quick Launch CD-ROM disk and the Digital Bulletin Board Service (BBS). For access to the Digital BBS in the USA, dial (508) 496-8800. If you need additional information, access “Service Information” located in the...

  • Page 27: Important Ergonomic Information

    Introduction Important Ergonomic Information Under circumstances of poor posture or poor setup, certain recent scientific articles suggest that injuries may occur. Other articles suggest that there is no cause and effect. Because the safety of our users is a great concern, it is important to take these precautions: •...
  • Page 28 Introduction Adjust So . . . Head Avoid neck strain. Your head should incline downward, but no more than 15 to 20 degrees. Monitor No higher than the level of your eyes and at the correct distance for your vision. Avoid eye fatigue, which can be caused by glare, image quality, uncomfortable furniture, eye height, and uncorrected vision.
  • Page 29 Introduction IMPORTANT: If you experience pain or discomfort during use of the server, take a rest break and review the instructions for proper ergonomic setup and use. If the pain or discomfort continues after resuming use of the server, discontinue use and report the condition to your job supervisor or physician.

  • Page 30: Server Utilities

    Server Utilities Introduction This chapter describes the utilities supplied with your server. Server utilities include: • SCSI Select Utility This utility allows you to configure and view settings of the installed Adaptec SCSI controllers and SCSI devices. • RAID Configuration Utility  This utility is available for RAID-ready servers only.

  • Page 31: Scsi Select Utility

    Server Utilities SCSI Select Utility Your Prioris server comes with an Adaptec controller and an onboard SCSI Select configuration utility. This utility allows you to change host controller settings without opening your server or handling the SCSI controller board. Use SCSI Select to: •...

  • Page 32: Phlash.exe

    BIOS update kit. Only use the flash utility to upgrade your server’s BIOS if you are instructed to do so by an authorized Digital support representative. The flash utility and BIOS updates are available on the Digital Bulletin Board (BBS). Using EPP3SMC.EXE EPP3SMC.EXE is a device driver that can be accessed from the...

  • Page 33: System Configuration Utility (Scu)

    If you need to make changes to this configuration, Digital recommends that you use the SCU along with the information provided in this section.

  • Page 34: Configuring Expansion Boards

    Server Utilities Configuring Expansion Boards Each time you add, remove, or relocate any EISA/ISA/PCI expansion board, you need to run the SCU to identify their operating characteristics, server resource requirements, and slot locations. Based on this information, the SCU will then automatically assign the proper server resources to EISA expansion boards, enable PCI boards, and inform you as to what jumper or switch settings need to be manually set on ISA expansion boards to avoid resource conflicts.

  • Page 35: Starting The Scu

    Server Utilities Starting the SCU The SCU is located on your ServerWORKS Quick Launch CD-ROM disk. The SCU options are shown in Figure 2-1. If this is your first time using the SCU, it is recommended that you select “Learn About Configuring your Computer”...

  • Page 36: Scu Main Menu Options

    Server Utilities Welcome Screen Main Menu Configure Configure Main System Set Date Set Time Computer Computer Configuration Diskette With System Default See Note See Note Step 1: Important EISA Configuration Information Learn About Configuring Step 2: Add or Remove Boards Your Computer Step 3: View or Edit Details Step 4: Examine Switches or Print Report...

  • Page 37: Using The Scu

    Server Utilities Using the SCU To use the SCU: 1. Turn on your server and allow the POST to complete. If POST detects an error refer to Chapter 4, “Server Management,” and take the appropriate steps to correct the problem. After the problem has been resolved, restart the server.

  • Page 38: Scu Keyboard Function Keys

    Server Utilities SCU Keyboard Function Keys The following table lists the keyboard function keys used to scroll through the menu screens, and select specific menu items in the SCU. Keyboard Key Function [↓] Moves the cursor down one menu item. [↑] Moves the cursor up one menu item.

  • Page 39: Configure Your Computer

    Server Utilities Configure Your Computer This option provides step-by-step instructions on how to configure your server when adding, removing, or relocating expansion boards and when changing operating parameters. Select one of the following menu options: • “Configure Computer with System Default”  Loads the SCU default settings.

  • Page 40: Setting The Date And Time

    Server Utilities Setting the Date and Time Use these two SCU options to reset the date and time maintained by your server’s battery. To access this menu item: 1. Start the SCU using one of the three methods described in “Starting the SCU.”...

  • Page 41: Maintain The System Configuration Diskette

    Server Utilities Maintain the System Configuration Diskette Select this option to maintain Configuration (CFG) files and System Configuration Information (SCI) files. To access this menu item: 1. Start the SCU using one of the three methods described in “Starting the SCU.” 2.

  • Page 42: Server Components

    Server Components Introduction This chapter shows the location of the Prioris ZX 6000MP Series server internal components and describes how to prepare your server for installing options, including procedures for removing peripherals, and unlocking and removing the side panels. A procedure for installing a new server battery/Real-Time Clock (RTC) is also included.

  • Page 43: Disconnecting External Devices And Power

    Server Components Disconnecting External Devices and Power Before removing the side panels, perform the following: 1. Secure server using brake (see Figure 3-1). 2. Shut down any applications that are currently running, then shut down the operating system. 3. Turn off power to all external devices connected to server. 4.

  • Page 44: Removing And Installing The Side Panels

    Server Components Removing and Installing the Side Panels To remove the side panels, perform the following: WARNING: Removing the side panels activates two interlock switches located at the top-left and top-right of your server. These switches inhibit power to your server when activated.

  • Page 45: Unlocking And Removing The Side Panels

    Server Components 1. Unlock side panels. 2. Slide panels to rear of server. DEC00405-2 Figure 3-2. Unlocking and Removing the Side Panels...

  • Page 46: Installing Side Covers

    Server Components To install the side panels. 1. Slide panels to front of server. 2. Lock side panels. DEC00405-3 Figure 3-3. Installing Side Covers...

  • Page 47: Server Front View

    Server Components Server Front View Figure Component Legend CD-ROM drive 3½-inch diskette drive Front access 5¼-inch or 3½-inch half-height drive bays 3-way security lock Integral hot-swap device bay for Storage Building Blocks (SBBs) Power, OCP, and reset buttons Brake Operator control panel (OCP) Power indicator...

  • Page 48: Server Front View

    Server Components DEC00697-2 Figure 3-4. Server Front View...

  • Page 49: Server Left Side View

    Server Components Server Left Side View Figure Component Legend Redundant cooling fans Cooling fans Terminator card or CPU module 2 Casters Five EISA expansion slots (includes one shared EISA/PCI) Memory module 2 Memory module 1 Four primary PCI slots (includes one shared PCI/EISA slot) CPU module 1 Location of main logic board Four secondary PCI slots...

  • Page 50: Server Left Side View

    Server Components DEC00697-3 Figure 3-5. Server Left Side View...

  • Page 51: Server Right Side View

    Server Components Server Right Side View Figure Component Legend Power interlock switch Secondary power supply Primary power supply Storage backplane SCSI terminator SCSI address jumpers (J181) Storage backplane Jumper cable Power plug Wide SCSI 68-pin connector 3-10...

  • Page 52: Server Right Side View

    Server Components DEC00698-2 Figure 3-6. Server Right Side View 3-11...

  • Page 53: Server Rear View

    Server Components Server Rear View Figure Component Legend Keylock SCSI knockouts (back panel) Keyboard and mouse ports Parallel port Video port Serial ports ac power plug ac power out/monitor plug 3-12...

  • Page 54: Server Rear View

    Server Components DEC00698-3 Figure 3-7. Server Rear View 3-13...

  • Page 55: Main Logic Board Connectors

    Server Components Main Logic Board Connectors Figure Connector Legend EISA expansion slots (1 through 5); slot one is a shared EISA/PCI slot Primary PCI expansion slots (1 through 4); slot four is a shared PCI/EISA slot Memory module 2 Serial ports Parallel port and video Mouse and keyboard Secondary PCI expansion slots (5 through 8)

  • Page 56: Main Logic Board Connectors

    Server Components DEC00692-2 Figure 3-8. Main Logic Board Connectors 3-15...

  • Page 57: Main Logic Board Components

    Server Components Main Logic Board Components Figure Component Legend Real-time clock/server battery 8031 ROM Dip switch block BIOS flash ROM 3-16...

  • Page 58: Main Logic Board Components

    Server Components DEC00692-8 Figure 3-9. Main Logic Board Components 3-17...

  • Page 59: Cpu Module Components And Connectors

    Server Components CPU Module Components and Connectors Figure Component/Connector Legend Outside CPU voltage regulator Outside CPU ZIF socket Inside CPU ZIF socket Inside CPU voltage regulator Inside/outside CPU frequency ratio DIP switches 3-18...

  • Page 60: Cpu Module Components And Connectors

    Server Components Inner 2 or 4 Outer 1 or 3 DEC00693-2 Figure 3-10. CPU Module Components and Connectors 3-19...

  • Page 61: Tools Needed

    Server Components Tools Needed Prior to installing an option, have the following available: • A Phillips screwdriver • An antistatic wrist strap (recommended, but not required) Static Electricity Static electricity collects on non-conductors such as paper, cloth, or plastic. A static discharge can be damaging even though you often cannot see or feel it.

  • Page 62: Replacing The Server Battery/Real Time Clock (Rtc)

    Server Components Replacing the Server Battery/Real Time Clock (RTC) Your server’s battery runs the server clock and retains any setup information when it is turned off. If your server ever fails to retain the correct date, time, or configuration settings when it is turned on, you need to replace your server’s battery/RTC.

  • Page 63: Replacing The Server Battery/Rtc

    Server Components 9. Reboot and run the SCU: a. Select Configure Computer from the SCU screen. b. Select View and Edit Details from the displayed screen. c. Edit the configuration settings to match what was recorded in step 1. d. Select Save and Exit to configure your server. Refer to Chapter 2, “Server Utilities.”...

  • Page 64: Server Management

    Server Management Introduction The Prioris ZX 6000MP Series server is configured with hardware that supports server management, including an 8031 processor with multiple C busses for server status reporting. Managing Your Server The Prioris ZX 6000MP Series server allows you to perform the following server management functions: •...

  • Page 65: Obtaining Information About Your Server

    • Asset number  User definable field for tracking these components • Part number  Digital part number • Revision number  Board assembly revision number • Serial number  Serial number of the board assembly •...

  • Page 66: Prioris Zx 6000Mp Series Server Component Information

    Server Management The main logic board, CPU module(s), and memory modules each contain memory where specific information and System ID information is stored. The main logic board also stores the server’s System Asset number (see Figure 4-1). Information is available for the server’s main logic board, CPU modules, and memory modules (such as part numbers, revisions, serial numbers, etc.).

  • Page 67: Obtaining Information Using The Scu

    Your Prioris ZX 6000MP Series server is shipped with ServerWORKS™ Manager software. ServerWORKS Manager is a workgroup and server management product for Digital’s family of servers. ServerWORKS Manager utilizes the Simple Network Management Protocol (SNMP) environment to assist the Network or Server administrator by constantly monitoring the network for problems.
  • Page 68 ServerWORKS Manager allows the Network or Server Administrator to perform the following functions on your server: • Manage Digital PC print, file, and application servers supported by Prioris Intel servers using a Windows-based graphical user interface (GUI) for point and click simplicity.

  • Page 69: Server Status

    Server Management Server Status There are two types of information displayed when your Prioris ZX 6000MP Series server is operating: • Normal status messages • Error messages During normal operation, Power On Self Test (POST) and boot messages are displayed on the monitor. Some POST messages are also displayed on the OCP panel.

  • Page 70: Server Status

    Server Management Server Status Component Possible Failures Result Main logic board The voltages are outside of the An error message displays and a voltages: +12, +5, power good range. warning beep sounds. +3.3, and -12V The voltage exceeds the upper limit. The server will shutdown.
  • Page 71 Server Management Component Possible Failures Result CPU temperature The temperature exceeds the An error message displays for one sensing warning level. minute, a beep sounds, and the redundant fans activate. The temperature rise exceeds the The server will shutdown. upper limit. Power supplies The incorrect number of power A message displays indicating the...

  • Page 72: Post Ocp Messages

    Server Management POST OCP Messages The following table lists the messages, both normal and error, that will display on the server’s OCP panel during POST and any beeps that might sound when an error occurs. NOTE: To disable the speaker, press the middle button located below the OCP once after a beep sounds.
  • Page 73 Server Management POST Count Normal OCP OCP Error Beep Codes Code Descriptions Down Display Display Code Shadow ROMs Shadow ROMs test Test DRAM refresh 512K 512-640K DRAM and 640K Extended memory test Ext. mem test Memory test fail Set cache registers Set cache regs.

  • Page 74: Ocp Messages

    Prioris ZX 6000MP Series server OCP panel. Also included are possible actions to take if a problem persists. If this action does not alleviate the problem, contact Digital Multi Customer Services (MCS) group. 4-11...

  • Page 75: Ocp Status And Error Messages

    Server Management OCP Status and Error Messages Status Normal OCP OCP Error Description of Display Display Error Display/Action CPU ambient CPU1 temp=xxxC CPU1 over heat Temperature of CPU 1 is out of range. temperature CPU2 temp=xxxC CPU2 over heat Temperature of CPU 2 is out of range. CPU3 temp=xxxC CPU3 over heat Temperature of CPU 3 is out of range.
  • Page 76 Server Management Status Normal OCP OCP Error Description of Display Display Error Display/Action System Sys voltages OK Sys +12V = xxxV +12V is out of tolerance. voltages Sys +5V = xxxV + 5V is out of tolerance. Sys 3.4V = xxxV +3.4V is out of tolerance.

  • Page 77: Server Cpu Voltage And Temperature Ranges

    Server Management Server CPU Voltage and Temperature Ranges The following tables list the CPU and Voltage Regulator Module (VRM) operating voltage and temperature ranges. CPU Voltage Range Nominal Nominal Normal Voltage Server Error Server Tolerance Range Occurs Shutdown Occurs -4 to + 5 +11.1 to +13.0 V <+9.0 V >+13.8 V...

  • Page 78: Vrm Voltage Range

    Server Management VRM Voltage Range Power Good Lower Upper Voltage Range Limit Limit 2.1 V +1.95 to 2.25 V <+1.89 V >+2.31 V 2.2 V +2.04 to 2.35 V <+1.98 V >+2.42 V 2.3 V +2.14 to 2.46 V <+2.07 V >+2.53 V 2.4 V +2.23 to 2.46 V...

  • Page 79: Cpu Temperature Warning Levels

    Server Management CPU Temperature Warning Levels Warning Level Upper Limit Backup Fan Activated >85 °C >90 °C >82 °C 4-16...

  • Page 80: Upgrading Your Server's Cpu Module Configuration

    CPU modules. Configuration Guidelines • Use only Digital-supplied CPU modules. • A CPU upgrade can be done by installing a higher-performance CPU module.

  • Page 81: Server Cpu Module Configurations

    Upgrading Your Server’s CPU Module Configuration Server CPU Module Configurations The following table lists the available CPU module configurations (Figure 5-1): Slot 1 Slot 2 Configuration 1 processor CPU Terminator 2 processor CPU Terminator CPU Module Upgrade Configurations You can upgrade your Prioris ZX 6000MP Series server with a two processor CPU module.

  • Page 82: Cpu Slot Locations

    Upgrading Your Server’s CPU Module Configuration CPU Slot 1 CPU Slot 2 DEC00692-9 Figure 5-1. CPU Slot Locations...

  • Page 83: Upgrading To A New Cpu Module Configuration

    Upgrading Your Server’s CPU Module Configuration Upgrading to a New CPU Module Configuration To upgrade: 1. Shut down the operating system software. 2. Turn off your server. 3. Disconnect all external devices, ac power, and monitor power. 4. Unlock and the remove left side panel. 5.

  • Page 84: Removing The Terminator Card

    Upgrading Your Server’s CPU Module Configuration DEC00695-5 Figure 5-2. Removing the Terminator Card...
  • Page 85 Upgrading Your Server’s CPU Module Configuration 7. Install the regulators in their appropriate slots on the CPU module. Refer to Appendix A, “Technical Specifications,” Figure A-2 for the location of the regulator slots. 8. Install the CPU module in slot 2. Install the retaining bracket and secure the captive screw located on the bracket to the chassis.

  • Page 86: Installing A Cpu Module

    Upgrading Your Server’s CPU Module Configuration DEC00695-3 Figure 5-3. Installing a CPU Module...
  • Page 87 Upgrading Your Server’s CPU Module Configuration...

  • Page 88: Installing Additional Memory

    Installing Additional Memory Introduction By adding more memory, you can run larger and more complicated software on your server. Your Prioris ZX 6000MP Series server supports up to 2 GB of standard parity memory using single in-line memory modules (SIMMs). Your server’s memory can be increased by adding SIMMs on the main logic board (MLB) and optional memory modules.

  • Page 89: Server Simms Requirements

    Installing Additional Memory The Prioris ZX 6000MP Series server provides a four-way interleaved memory system, with a minimum supported memory of 64 MB. Memory is configured in banks, with each bank containing four interleaves (thus the term four-way interleaving). The MLB contains Bank 0, with four interleaves (Interleave 0-3) for a total of eight SIMMs (two SIMMs per interleave).

  • Page 90: Memory Configuration Guidelines

    Installing Additional Memory Memory Configuration Guidelines The memory configuration guidelines for the Prioris ZX 6000MP Series server are as follows: • Each memory bank on the main logic board and memory modules must contain eight SIMMs. • Minimum memory supported on main logic board is 64 MB (using eight 8 MB SIMMs) for 1P server configurations and 128 MB (using 16 MB SIMMs) for 2P server configurations.

  • Page 91: Mlb Simm Interleave And Bank 0 Locations

    Installing Additional Memory Interleave 0 Interleave 1 Interleave 2 Interleave 3 Bank 0 DEC00692-4 Interleave 1 Interleave 2 Interleave 3 Interleave 0 Main Logic Board Bank 0 Bank 1 Memory Bank 2 Modules Bank 3 Memory Memory Module 1 in Slot 1 Module 2 in Slot 2 (J22) (J23)

  • Page 92: Memory Module 1 And 2 Simm Bank Locations

    Installing Additional Memory Figure 6-2. Memory Module 1 and 2 SIMM Bank Locations...

  • Page 93: Installing Simms (Mlb)

    Installing Additional Memory Installing SIMMs (MLB) NOTE: Prior to installing additional memory in your Prioris ZX 6000MP Series server, refer to the previous section to verify the memory configuration you have planned conforms to all memory configuration guidelines. To install a SIMM on the MLB, complete the following: 1.

  • Page 94: Installing A Simm (Mlb)

    Installing Additional Memory 6. Reinstall and lock the left side panel. 7. Connect all external devices and restore power to the server. 8. Run the SCU. Select Configure Computer from the main menu, and then select Save and Exit to configure your server for the additional memory.

  • Page 95: Upgrading Memory

    Installing Additional Memory Upgrading Memory You can upgrade memory on your Prioris ZX 6000MP Series server by adding memory modules. You must add two modules when expanding memory. The following rules apply with upgrading memory using memory modules 1 and 2: NOTE: Eight SIMMs must be installed in Bank 0 on the MLB before adding memory modules.

  • Page 96: Memory Module Removal

    Installing Additional Memory DEC00695-4 Figure 6-4. Memory Module Removal...
  • Page 97 Installing Additional Memory 6. Install a SIMM into a socket at a 45 degree angle away from the edge connector. Make sure the notch is oriented as shown (A, Figure 6-5). Rock the SIMM gently until it completely engages the bottom of the socket. Tip the SIMM upright until both retaining clips engage (B, C, Figure 6-5).

  • Page 98: Installing A Simm (Memory Module)

    Installing Additional Memory DEC00829-2 Figure 6-5. Installing a SIMM (Memory Module) 6-11...

  • Page 99: Memory Interleaving Upgrade Path

    Installing Additional Memory Memory Interleaving Upgrade Path The following table details the Prioris ZX 6000MP Series server memory upgrade path. Memory Upgrade Bank 0 Bank 1 Bank 2 Bank 3 Path MLB (4-way Interleave 0-3 interleaving) (8 SIMMs) Memory module 1 Interleave 0-1 Interleave 0-1 Interleave 0-1...

  • Page 100: Supported Memory Configurations

    Installing Additional Memory Supported Memory Configurations The following table lists the SIMM combinations supported by the Prioris ZX 6000MP Series. Bank 0 Bank 1 Bank 2 Bank 3 Total (8 SIMMs) (8 SIMMs) (8 SIMMs) (8 SIMMs) 8 MB 64 MB 8 MB 8 MB 128 MB...

  • Page 101: Memory Troubleshooting

    Installing Additional Memory Memory Troubleshooting The Prioris ZX 6000MP Series server POST can detect memory errors when it boots. The error can be isolated to one of two SIMMs on the MLB and memory modules 1 and 2. The memory error message format is as follows: <Type of error>: <Location>...

  • Page 102: Installing Optional Disk And Tape Drives

    Installing Optional Disk and Tape Drives Introduction This chapter describes the configuration guidelines that must be followed prior to installing optional disk and tapes and an external storage box. Detailed installation procedures are also included. Tape Drive Configuration Guidelines • Tape drive(s) should be installed in the upper-right 5¼-inch drive bays.

  • Page 103: Cd-Rom Drive Configuration Guidelines

    Installing Optional Disk and Tape Drives CD-ROM Drive Configuration Guidelines • The factory installed SCSI CD-ROM drive has its SCSI ID set to 6 (in most configurations). • The CD-ROM drive should always be connected to the factory installed Adaptec SCSI controller to support the bootable ServerWORKS Quick Launch CD.

  • Page 104: Setting Ids And Termination

    SCSI device as a jumper setting, the last connector of a bus cable using an in-line SCSI terminator, or a Digital terminator located on the SBB backplane. • If a device such as a CD-ROM drive has a terminator jumper...

  • Page 105: Boot Device

    You will need to disable termination on the host adapter if it is in the middle of the daisy chained SCSI cable. If you remove the host adapter termination, make sure both ends of the SCSI cable are properly terminated. * According to Digital specifications...

  • Page 106: Storage Backplane

    Installing Optional Disk and Tape Drives Storage Backplane • SBBs must only be installed in the hot-swap bay area. • A maximum of seven SBBs can be installed. • Do not mix wide and narrow SBBs on the narrow bus. •...

  • Page 107: Cables

    Installing Optional Disk and Tape Drives Single/Dual SCSI Bus Target ID Settings (J181 on Storage Backplane) Jumpers Set None W1+W2 W1+W3 W2+W3 W1+W2+W3 SCSI Bus 1 SBB slot0 ID= SBB slot1 ID= SBB slot2 ID= SBB slot3 ID= SCSI Bus 2 or Jumper Cable SBB slot4 ID= SBB slot5 ID=...

  • Page 108: Storage Backplane

    Installing Optional Disk and Tape Drives DEC00919 Figure 7-1. Five Connector SCSI Cable • A jumper cable is supplied to connect the two storage backplane segments together to make a single SCSI channel. • Two internal terminators are supplied for the storage backplane; one to terminate Channel A and the other to terminate Channel B.
  • Page 109 Installing Optional Disk and Tape Drives Figure Legend Description Wide SCSI connectors (68-pin) Narrow SCSI connectors (50-pin) Power connectors J181 (W1, W2, and W3) SCSI ID jumper block J181 DEC00581 Figure 7-2. Storage Backplane...

  • Page 110: Installing Optional Drives

    Installing Optional Disk and Tape Drives Installing Optional Drives Your server has three drive bay areas. Optional drives such as a SCSI disk drive, a diskette drive, a SCSI CD-ROM, and a SCSI tape are installed in these drive bay areas. The three drive bay areas are: •...

  • Page 111: Installing A Half-Height 5¼-Inch Device Into The Top-Right Drive Bay

    Installing Optional Disk and Tape Drives Installing a Half-Height 5¼-Inch Device into the Top-Right Drive Bay To install a half-height 5¼-inch device into one of the top-right drive bay slots, perform the following: 1. Turn off your server. 2. Disconnect all external devices, ac power, and monitor power. 3.

  • Page 112: Installing A Half-Height 5¼-Inch Device Into Top-Right Drive Bay

    Installing Optional Disk and Tape Drives DEC00409-2 Figure 7-3. Installing a Half-Height 5¼-Inch Device Into Top-Right Drive Bay 7-11...

  • Page 113: Installing A Full-Height 5¼-Inch Device Into The Top-Right Drive Bay

    Installing Optional Disk and Tape Drives Installing a Full-Height 5¼-Inch Device into the Top-Right Drive Bay To install a full-height 5¼-inch device into the top-right drive bay slots, perform the following: 1. Turn off your server. 2. Disconnect all external devices, ac power, and monitor power. 3.

  • Page 114: Installing A Full-Height 5¼-Inch Device Into Top-Right Drive Bay

    Installing Optional Disk and Tape Drives DEC00634-2 Figure 7-4. Installing a Full-Height 5¼-Inch Device Into Top-Right Drive Bay 7-13...

  • Page 115: Expansion Brackets

    3½-inch device in a 5¼-inch drive bay slot, you must first install expansion brackets onto the device. Expansion brackets are either supplied with the device or can be purchased from Digital. Contact your local Digital sales representative for additional information.

  • Page 116: Installing Expansion Brackets

    Installing Optional Disk and Tape Drives DEC00723 Figure 7-5. Installing Expansion Brackets 7-15...

  • Page 117: Hot-Swap Drive Bay

    Installing Optional Disk and Tape Drives Hot-Swap Drive Bay Hot-swapping allows you to remove or install an SBB while the server remains on-line and active but not accessing the device being swapped. This eliminates interference with the server’s operation. For SBBs, you can use the hot-swap method to replace a device providing that the device is not active (green activity LED is off).

  • Page 118: Installing A Device Into The Hot-Swap Drive Bay

    Installing Optional Disk and Tape Drives DEC00443-2 Figure 7-6. Installing a Device Into the Hot-Swap Drive Bay 7-17...

  • Page 119: Sbb Led Status Indicators

    Installing Optional Disk and Tape Drives SBB LED Status Indicators The hot-swap backplane monitors SBB status to identify error conditions or failures. This status is displayed on the SBB LEDs. The left LED displays the device activity status and the right LED displays the fault status.
  • Page 120 Installing Optional Disk and Tape Drives SBB Status LEDs Activity Status LED Fault Status LED Indication Device is operating properly Flashing Device is operating properly Device is inactive and operating normally. There is no fault. Fault status, device is hung. Replace SBB.

  • Page 121: External Storage

    External Storage You can use additional SCSI cables and/or host adapters to connect external SCSI devices to your server. Consult your Digital sales representative for information on SCSI options and cables. Connecting an External SCSI Bus to the Storage Backplane To connect an external SCSI bus to the storage backplane: 1.

  • Page 122: External Scsi Bus Connections

    Installing Optional Disk and Tape Drives 9. Replace the secondary power supply: a. Place the secondary power supply into the chassis. b. Place the SCSI bus cable above the power supply mounting bracket. c. Secure the secondary power supply in the chassis with the four screws removed in step 3.

  • Page 123: Connecting An External Device To A Scsi Controller

    Installing Optional Disk and Tape Drives Connecting an External Device to a SCSI Controller To connect an external SCSI bus to a controller: 1. Power down the Prioris ZX 6000MP Series server. 2. Unlock and remove the left side panel. 3.

  • Page 124: Connecting An External Scsi Storage Box To A Scsi Controller

    Installing Optional Disk and Tape Drives DEC00626 Figure 7-8. Example of Connecting an External SCSI Storage Box to a SCSI Controller 7-23...
  • Page 125 Installing Optional Disk and Tape Drives 7-24...

  • Page 126: Installing Expansion Boards

    Installing Expansion Boards Introduction This chapter contains the configuration guidelines that must be followed prior to installing ISA, EISA or PCI expansion boards as well as detailed installation procedures. Note that EISA and PCI expansion boards can be SCSI, RAID, and NIC.

  • Page 127: Pci Expansion Board Configuration Guidelines

    Installing Expansion Boards PCI Slot 5 PCI Slot 6 PCI Slot 7 PCI Slot 8 PCI Slot 1 PCI Slot 2 PCI Slot 3 PCI Slot 4 EISA Slot 1 EISA Slot 2 EISA Slot 3 EISA Slot 4 EISA Slot 5 DEC00692-5 Figure 8-1.

  • Page 128: Configuring Your Eisa/Pci Expansion Boards Using The Scu

    Installing Expansion Boards NOTE: It is recommended that you run the SCU after you install a PCI video expansion board to reallocate the onboard video resources. • The SCU automatically scans the PCI bus and will assign an IRQ and I/O port address for any new PCI board installed in the server. Configuring Your EISA/PCI Expansion Boards Using the SCU When installing EISA and PCI expansion boards in your server, the SCU...

  • Page 129: Identifying The Server Boot Device

    Installing Expansion Boards Identifying the Server Boot Device The server boot device can be defined in the SCU. For a bootable CD- ROM or SBB drive to be the boot device, it must be attached to a SCSI controller which has the lowest ROM address on either the EISA or PCI bus.
  • Page 130 Installing Expansion Boards 2. The PCI bus is then scanned in this order: PCI slots 1-4 are fixed to be on PCI bus 0, and are scanned in ascending order. Each slot represents a different PCI device number on PCI bus 0 as shown below: Slot 1 PCI Bus 0, Device 6 Slot 2 PCI Bus 0, Device 7 Slot 3 PCI Bus 0, Device 8...

  • Page 131: Examples Of Eisa/Pci Scan Order

    Installing Expansion Boards Examples of EISA/PCI Scan Order Example 1: PCI Slot 1 PCI SCSI controller, such as a 2940W Drive at SCSI ID 0 EISA Slot 4 EISA RAID controller, such as a Mylex RAID 3 channel Drive on Channel 1 SCSI ID 0 Drive on Channel 2 SCSI ID 4 Drive on Channel 3 SCSI ID 2 Assume for this example that the Mylex RAID controller ROM address is...

  • Page 132: Eisa/Pci Scan Order

    Installing Expansion Boards The 3940W contains a PCI bus internally, and that bus is scanned next (PCI bus 1). Channel 1 and then Channel 2 of the 3940W are detected in that order. Finally the 2940W is detected in PCI slot 3. The first device found during the scan that is bootable will be the boot device.

  • Page 133: Identifying Pci Devices In The Scu

    Installing Expansion Boards Identifying PCI Devices in the SCU The SCU automatically scans for PCI devices and assigns resources to them. PCI devices appear in the SCU as either assigned to a slot, or as embedded devices. If a PCI expansion board uses one or more interrupts, but none of the interrupts are shared, then the SCU will contain an entry for each interrupt used by that PCI expansion board.
  • Page 134 Installing Expansion Boards When the number of PCI devices exceeds 10, any additional devices will appear as embedded devices, even if they require an IRQ assigned to them. The embedded devices are listed in the order in which they were detected.

  • Page 135: Advanced Menu In The Scu

    Installing Expansion Boards Advanced Menu in the SCU The Advanced menu in the SCU allows you to lock/unlock resources and view system resource assignments. To enter this menu, run the SCU and select View or edit details (Step 3). Press F7 for the Advanced menu. A description of each of the options in the Advanced menu follows.

  • Page 136: Set Verification Mode Menu

    Installing Expansion Boards Enter the Advanced menu in the SCU. Select View additional system information menu. Select Board specifications to view slot allocations. Select System specifications to view detailed information for each EISA/PCI device including board ID, length, etc. Select Used resources to view IRQ, I/O Port, and memory assignments.

  • Page 137: Adding Isa Expansion Boards

    Installing Expansion Boards Adding ISA Expansion Boards Perform the following steps before installing ISA expansion boards: 1. Start the SCU using one of the three methods described in Chapter 2, “Starting the SCU.” 2. Select step 2 from the Configure Your Computer menu: Adding and Removing Boards,”...

  • Page 138: Removing A Metal Filler Plate

    Installing Expansion Boards DEC00699-2 Figure 8-3. Removing a Metal Filler Plate 8-13...

  • Page 139: Installing An Isa Expansion Board

    Installing Expansion Boards 6. Insert the new ISA expansion board into the socket and push it firmly into place. NOTE: Make sure the ISA expansion board lines up with the slot number on the plastic card guide label. DEC00699-3 Figure 8-4. Installing an ISA Expansion Board 7.

  • Page 140: Installing Eisa Expansion Boards

    Installing Expansion Boards Installing EISA Expansion Boards To install an EISA expansion board: NOTE: Read and fully understand your optional expansion board's documentation before installing the expansion board. 1. Turn off your server. 2. Disconnect all external devices, ac power, and monitor power. 3.

  • Page 141: Adding Eisa Expansion Boards

    Installing Expansion Boards DEC00699-4 Figure 8-5. Installing an EISA Expansion Board Adding EISA Expansion Boards Perform the following steps after installing EISA expansion boards: 1. Start the SCU using one of the three methods described in Chapter 2, “Starting the SCU.” After your server boots, the following message appears: EISA Configuration Error - Run Configuration Utility...

  • Page 142: Installing Pci Expansion Boards

    Installing Expansion Boards 2. Press [Enter] to display the SCU main menu and then [Enter] again to continue. The SCU requests that you load all appropriate .CFG files for the newly installed EISA expansion boards. Afterwards, the SCU displays the Configure Your Computer menu. 3.

  • Page 143: Installing A Pci Expansion Board

    Installing Expansion Boards 5. Insert the new PCI expansion board into the socket and push it firmly into place. NOTE: Make sure the PCI expansion board lines up with the slot number on the plastic card guide label. DEC00699-5 Figure 8-6. Installing a PCI Expansion Board 6.

  • Page 144: Adding Pci Expansion Boards

    Installing Expansion Boards Adding PCI Expansion Boards CAUTION: Before installing a PCI video expansion board, make sure the appropriate PCI slot options group is enabled. Failure to do so might cause your server to operate incorrectly. Perform the following steps after installing PCI expansion boards: 1.

  • Page 145: Relocating Expansion Boards

    Installing Expansion Boards Relocating Expansion Boards Perform the following steps before relocating an ISA expansion board and after relocating an EISA or PCI expansion board. 1. Start the SCU using one of the three methods described in Chapter 2, “Starting the SCU.” 2.

  • Page 146: Connecting Scsi And Raid Adapters

    Connecting SCSI and RAID Adapters Introduction This chapter contains the configuration guidelines that must be followed when connecting SCSI or RAID adapters to optional disk and tape drives. SCSI Configuration Guidelines • Fast and wide SCSI supports up to 16 devices per channel. •...

  • Page 147: Raid Configuration Guidelines

    Connecting SCSI and RAID Adapters RAID Configuration Guidelines • Fault management must be supported and enabled by the host adapter for disk drive hot swapping. • When adding a RAID host adapter to a server that does not have RAID installed, use the RAID software to configure your server for RAID operation.

  • Page 148: Host Adapter Cable Configurations

    Connecting SCSI and RAID Adapters Host Adapter Cable Configurations The following sections describe the available host adapter cable configurations for your Prioris ZX 6000MP Series. Single Channel SCSI Configuration To connect SCSI devices to a single channel, perform the following: 1.
  • Page 149 Connecting SCSI and RAID Adapters Figure 9-1 Legend Component Single channel, wide SCSI host adapter (such as a 2940W) Wide SCSI 68-pin-to-narrow SCSI 50-pin adapter cable to CD-ROM drive Wide SCSI 68-pin-to-narrow SCSI 50-pin adapter cable to top-right drive bay Backplane, wide SCSI 68-pin connector Terminator Jumper cable...

  • Page 150: Single Channel Scsi Configuration

    Connecting SCSI and RAID Adapters DEC00571 Figure 9-1. Single Channel SCSI Configuration...

  • Page 151: Two Channel Scsi Configuration

    Connecting SCSI and RAID Adapters Two Channel SCSI Configuration To connect SCSI devices to two separate SCSI channels, perform the following. Note that A channel is connected to external device(s); B channel is connected to internal device(s). 1. Power down the server. 2.

  • Page 152: Two Channel Scsi Configuration

    Connecting SCSI and RAID Adapters Figure 9-2 Legend Component Cable terminator Wide SCSI 68-pin-to-narrow SCSI 50-pin adapter cable to top-right drive bay Wide SCSI 68-pin-to-narrow SCSI 50-pin adapter cable to CD-ROM drive DEC00576 Figure 9-2. Two Channel SCSI Configuration...

  • Page 153: Three Channel Scsi Configuration

    Connecting SCSI and RAID Adapters Three Channel SCSI Configuration To connect SCSI devices to three separate channels, perform the following. Note that A channel is connected to external device(s); BG and BF channels are connected to internal device(s). 1. Power down the server. 2.

  • Page 154: Three Channel Scsi Configuration

    Connecting SCSI and RAID Adapters Figure 9-3 Legend Component Terminator Backplane, wide SCSI 68-pin connector (makes crossover from channel 1 to channel 0) DEC00575 Figure 9-3. Three Channel SCSI Configuration...
  • Page 155 Connecting SCSI and RAID Adapters 9-10...

  • Page 156: Server Security Features

    Server Security Features Introduction Server security is important to prevent theft or accidental loss of software and hardware. The Prioris ZX 6000MP Series provides the following levels of protection: • Left and right security door lock—located at the front of your server.

  • Page 157: Left And Right Door Security Lock

    Server Security Features Left and Right Door Security Lock Your server has a three-way keylock used to prevent unauthorized access to the left- and right-front security doors. To open the left-front security door, insert the key into the keylock at the bottom position and then turn the key clockwise to the first unlock position.

  • Page 158: Left And Right Side Panel Lock

    CAUTION: Be careful not to lose your server keys. Losing these keys prevents you from removing the side panels and opening the front security doors. Contact your Digital service representative or authorized dealer for information on replacing lost keys. Figure 10-2. Left and Right Side Panel Lock...

  • Page 159: Supervisor Password

    Server Security Features Supervisor Password Your server has a password level that you can set to prevent unauthorized access to your server files. If you set a supervisor password, you will be prompted to enter it prior to accessing the SCU. If “Password On Boot” is enabled, you will be prompted to enter a password before your operating system boots.

  • Page 160: If You Forget Your Password

    Server Security Features If You Forget Your Password Use the following procedure to erase a password from your server. 1. Turn off your server and remove the left side panel. 2. Change switch J35-SW4 to password clear (switch on). Refer to Appendix A, “Technical Specifications,” Main Logic Board Switch Settings, and Figure A-1 for additional information.

  • Page 161: Additional Security Features

    Server Security Features Additional Security Features Additional server security features are available as options in the SCU and through main logic board switch settings. The SCU includes the following setup options to improve server security: • Diskette Access  Setting this option to either Supervisor User controls who has access to any installed diskette drive.

  • Page 162: Problem Solving And Troubleshooting

    Problem Solving and Troubleshooting Introduction This chapter provides initial troubleshooting procedures. The tables that follow list specific problems, probable causes, and recommended actions to take if your server fails. Tables include: • Server Troubleshooting • Disk Drive Troubleshooting • SBB Troubleshooting •...

  • Page 163: Initial Troubleshooting

    Contact Digital Services for software or hardware related problems. NOTE: If you need to return a failed component, pack it in its original container and return it to Digital for service. If you are a self-maintenance customer, call your Digital service representative for assistance and recommendations.

  • Page 164: Server Troubleshooting

    No power at the wall Use another wall outlet. outlet. Main logic board failed. Contact your Digital service representative. Main logic board switches Set all appropriate switches. incorrectly set. CPU module has failed.
  • Page 165 Install the correct video drivers. installed. Video controller has failed. Contact your Digital service representative. Monitor has failed. Replace monitor or contact your Digital service representative. Power is on but no OCP OCP button not turned on Press any keyboard key or OCP display.
  • Page 166 Problem Solving and Troubleshooting Problem Possible Cause Action Server operates incorrectly Expansion board installed Remove expansion board and after installing optional incorrectly. reinstall. expansion board. Did not run SCU to Run the SCU to properly configure configure expansion board expansion board. Refer to Chapter 8. after installation.
  • Page 167 Mouse driver not installed. Install the appropriate mouse driver. Mouse trackball dirty. Clean trackball. Mouse failed. Replace mouse or contact your Digital service representative. Server operates correctly Application software Refer to your application software but application software installed incorrectly.

  • Page 168: Disk Drive Troubleshooting

    Remove terminating resistors. Refer to the removed from the SCSI supplied kit installation instructions. device. SCSI host adapter has failed. Contact your Digital service representative. Loose SCSI cable. Secure all cable connections. SCSI cable incorrectly Refer to Chapter 9 for cabling information.
  • Page 169 Storage backplane Properly terminate the storage backplane. incorrectly terminated. Refer to Chapter 9. SCSI host adapter has failed. Contact your Digital service representative. Loose SCSI cable. Secure all cable connections. SCSI cable incorrectly Refer to Chapter 9 for cabling information.
  • Page 170 Problem Solving and Troubleshooting Problem Possible Cause Action Server does not boot SCSI boot hard disk drive not Format the SCSI hard disk drive. from an internal SCSI formatted. CAUTION: Formatting the SCSI hard hard disk drive. disk drive will destroy all the data on the drive.

  • Page 171: Sbb Troubleshooting

    Problem Solving and Troubleshooting SBB Troubleshooting Problem Possible Cause Action SBB fault LED lit. Disk drive failed. Replace disk drive. SBB activity and fault Disk drive hung or has Replace disk drive. LEDs lit. failed. SBB fault LED flashing. Disk drive failed and is Replace disk drive.

  • Page 172: Monitor Troubleshooting

    Power cord is not Connect the power cord to the server. connected. No power at wall outlet. Use another outlet. Power indicator is Contact your Digital service defective. representative. No screen display. Configuration error. Run the SCU to configure the server for video operation.

  • Page 173: Cd-Rom Troubleshooting

    Problem Solving and Troubleshooting Problem Possible Cause Action Color monitor displaying Server was turned on Turn off the server, turn on the monitor, monochrome. before the monitor was then turn the server back on. turned on. Monitor fails to switch to Appropriate high- Correctly install all appropriate high- high-resolution mode.

  • Page 174: Diskette Drive Troubleshooting

    Problem Solving and Troubleshooting Diskette Drive Troubleshooting Problem Possible Cause Action Target diskette drive Diskette is not formatted. Format the diskette. cannot read or write Diskette is worn or Try another diskette. information. damaged. Diskette is write-protected. Slide the write-protect switch so the hole is not visible.

  • Page 175: Raid Troubleshooting

    Duplicate SCSI IDs on the Check SBB drive SCSI ID settings. bus. Defective SBB drive. Replace SBB drive. SBB drive improperly Reinsert SBB drive. inserted. Defective RAID host Replace the RAID host adapter or adapter SCSI channels. contact your Digital service representative. 11-14...

  • Page 176: Technical Specifications

    Technical Specifications Introduction This appendix provides the following technical characteristics for your server: • Server specifications • EISA expansion slots • PCI expansion slots • Power supply input power requirements • Power supply output specifications • Power cord requirements • Main logic board switch settings •...

  • Page 177: Performance Specifications

    Technical Specifications Performance Specifications Attributes Specification Bus clock EISA 7.5/8.33 MHz 30/33 MHz Data I/O EISA 8-bit, 16-bit, and 32-bit 32-bit Memory DRAM 64 MB minimum (1P server configuration) 128 MB minimum (2P server configuration) Up to 2.0 GB ECC-protected memory on main logic board and two memory modules, using 8, 16, 32, or 64 MB SIMMs.

  • Page 178: Environmental Specifications

    Technical Specifications Environmental Specifications Attributes Specification Operating temperature 10°C to 35°C (50°F to 95°F) −20°C to 65°C (−4°F to 149°F) Storage temperature Operating humidity 20% to 80% relative humidity, (noncondensing) maximum wet bulb 35°C (95°F) Storage humidity 10% to 90% relative humidity, (noncondensing) maximum wet bulb 65°C (149°F) Altitude...

  • Page 179: Power Supply Input Power Requirements

    Technical Specifications Power Supply Input Power Requirements The 450 W auto-sensing power supply provides five dc voltages: +12 V −12 V dc, +5 V dc, −5 V dc, and 3.3 V dc. These voltages are used by the various components within the server. The following lists the input power requirements.

  • Page 180: Power Cord Requirements

    Technical Specifications Power Cord Requirements The power cord used with this server must meet the following criteria: • UL and CSA Certified cordage rated for use at 250 V ac with a current rating that is at least 125% of the current rating of the product.

  • Page 181: Main Logic Board Switch Settings

    Technical Specifications Main Logic Board Switch Settings The following table lists the main logic board switch and factory-default settings. Figure A-1 shows the switch location. CAUTION: Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the server chassis.
  • Page 182 Refer to Chapter 9 for (MFG test) more information. Not installed J35-SW5, on If you add Digital’s Remote Server Installed J35-SW5, off Management (RSM) option to your server, you will need to connect the RSM reset cable to connector RSM and change the switch position to the installed (OFF) position.

  • Page 183: A-1. Main Logic Board Switch Location

    Technical Specifications DEC00692-6 Figure A-1. Main Logic Board Switch Location...

  • Page 184: Cpu Module Switch Settings

    Technical Specifications CPU Module Switch Settings The following table lists the CPU module switch and factory default settings. Figure A-2 shows the switch location. CAUTION: Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the server chassis.
  • Page 185 Technical Specifications Feature Setting Description Reserved J19-SW8, up This switch should always be UP position Inner CPU J19-SW7, down 2 (120/133 MHz) core/bus ratio J19-SW6, down J19-SW5, down J19-SW7, up 5/2 (150/166 MHz) J19-SW6, down J19-SW5, down J19-SW7, up 3 (180/200 MHz) J19-SW6, down J19-SW5, up J19-SW7, down...
  • Page 186 Technical Specifications Feature Setting Description Reserved J19-SW4, up This switch should always be UP position Outer CPU J19-SW3, down 2 (120/133 MHz) core/bus ratio J19-SW2, down J19-SW1, down J19-SW3, up 5/2 (150/166 MHz) J19-SW2, down J19-SW1, down J19-SW3, down 3 (180/200 MHz) J19-SW2, down J19-SW1, up J19-SW3, up...

  • Page 187: A-2. Cpu Module Switch Location

    Technical Specifications Inner 2 or 4 Outer 1 or 3 DEC00693-3 Figure A-2. CPU Module Switch Location A-12...

  • Page 188: Device Mapping

    Device Mapping Introduction This appendix provides a series of tables listing map and address information related to server memory and various main logic board devices (keyboard controller, interrupt controller, DMA controller, etc.). Your server memory and address locations are allocated at the factory to operate within a standard environment.

  • Page 189: Cpu Memory Address Map

    Device Mapping CPU Memory Address Map Address Range Function Size 00000 to 7FFFF Main memory 512 KB 80000 to 9FFFF Main/PCI/EISA/ISA memory 128 KB A0000 to BFFFF PCI/EISA/ISA video buffer 128 KB memory C0000 to C7FFF Video memory BIOS 32 KB C8000 to DFFFF PCI/EISA/ISA expansion 96 KB...

  • Page 190: Cpu I/O Address Map

    Device Mapping CPU I/O Address Map Range (hexadecimal) Function 0000 to 0CF7 PCI I/O space 0CF8 Configuration space enable register 0CF9 Turbo and reset control register 0CFA to 6FFF EISA/PCI I/O space 0CFC Configuration space data register 0D00 to 6FFF EISA/PCI I/O space 7000 to BFFF PCI I/O space...

  • Page 191: I/O Address Map

    Device Mapping I/O Address Map Range (hexadecimal) Function 060 to 064 Keyboard/mouse controller 0F0 to 0FF Math co-processor 1F0 to 1F7 IDE controller (if enabled) 278 to 27F LPT2 (if enabled) COM4 (if enabled) COM2 (if enabled) 378 to 37F LPT1 (if enabled) 3BC to 3BE LPT3 (if enabled)

  • Page 192: Dma Channel Assignment

    Device Mapping DMA Channel Assignment Channel Controller Function Refresh Not used Diskette controller (if enabled) Not used Cascade DMA Not used Not used Not used...

  • Page 193: Pci Configuration Space Address Map

    Device Mapping PCI Configuration Space Address Map PCI Bus No. Device No. Device Primary PCI bridge EISA bridge PCI slot 1 PCI slot 2 PCI slot 3 PCI slot 4 PCI VGA Trio32/64 Secondary PCI bridge PCI slot 5 PCI slot 6 PCI slot 7 PCI slot 8 (1) Install a VGA expansion board in PCI slot 1, if used.

  • Page 194: Scu Features

    SCU Features Introduction After entering the SCU, you can edit a variety of resources and configure your server for the most optimized condition. The following tables list the SCU options that are available in the SCU.

  • Page 195: System - Prioris Zx Series Server

    SCU Features System - Prioris ZX Series Server Menu Fields Settings Comments System processor Not user selectable Displays the type of the processor that is type resident on the main logic board. System processor Not user selectable Displays the clock of the processor that is clock resident on the main logic board.

  • Page 196: System Management Group

    SCU Features System Management Group Menu Fields Settings Comments System reserved Not user selectable Always shown as installed. Select [Enter] to display resources Installed as a the Asset number of the server. The Asset number default can be changed by the user. Main logic board Not user selectable Select [Enter] to display main logic board information...

  • Page 197: Diskette Drive Group

    SCU Features Diskette Drive Group Menu Fields Settings Comments Integrated Enabled Enables or disables the onboard diskette diskette Disabled controller. The onboard diskette controller controller must be disabled if an external diskette controller performs the interfacing to the diskette drives. Diskette drive A Not Installed Sets the size and density of diskette drives.

  • Page 198: Boot Options Group

    SCU Features Boot Options Group Menu Fields Settings Comments Boot option A: then C: Each time your server boots, it will load your operating C: then A: system from the sequence selected. C: only A: only POST errors Enabled If enabled, the server pauses and displays POST Disabled errors.

  • Page 199: Integrated Peripherals Group

    SCU Features Integrated Peripherals Group Menu Fields Settings Comments Video type VGA or EGA Sets the video controller type. CGA 80 columns Monochrome Monitor type Color Sets the type of monitor Monochrome connected to your server: Color or Monochrome. Mouse port Disabled Enables or disables the Enabled...

  • Page 200: Keyboard Features Group

    SCU Features Keyboard Features Group Menu Fields Settings Comments NumLock Auto Selects the power on state for Numlock. If Auto is selected, the server turns on Numlock if it detects a numeric keypad. Key Click Disabled Enables or disables the audible key click feature. Enabled Keyboard auto- 30/sec...

  • Page 201: Shadow Options Group

    SCU Features Shadow Options Group Menu Fields Settings Comments Shadow video Enabled The main logic board reserves an area of BIOS ROM Disabled DRAM for a copy of video BIOS ROM. This DRAM called “shadow memory” is write- protected and has the same addresses as the video BIOS ROM locations.

  • Page 202: Security Options Group

    SCU Features Security Options Group Menu Fields Settings Comments Supervisor Allows you to set a supervisor password. password installed If set, you will be prompted to enter a Installed password prior to accessing the SCU. User password Can only be set in the condition that the installed Supervisor password is set.

  • Page 203: Cache Options Group

    SCU Features Cache Options Group Menu Fields Settings Comments Internal cache Enabled Enables or disables your server’s CPU Disabled internal cache operation. External cache Disabled Allows you to select the external cache Write through operation type. Write back Cache system Enabled Enables or disables caching request for BIOS ROM...
  • Page 204 SCU Features Menu Fields Settings Comments 2nd OPB CPU Disabled When enabled, allows the 2nd OPB’s PCI Line Read Pre- Enabled memory read line commands to pre-fetch Fetch additional CPU cache lines. CPU in order Allows you to select the depth of the CPU in- queue depth order-queue.

  • Page 205: Eisa Or Pci Devices Group

    SCU Features EISA or PCI Devices Group Menu Fields Settings Comments EISA [slot#] - [device] You can edit resources provided by the expansion board’s vendor. Please refer to the menu displayed on this item.. PCI [slot#] - [device] Enabled Whenever PCI devices are installed in the function 1 Disabled PCI slots, the device is automatically added.

  • Page 206: Caring For Your Server

    Caring For Your Server Introduction This appendix describes how to: • Clean the outside of the server • Clean the monitor screen • Clean the mouse • Pack and move the server CAUTION: Make sure you turn off the server and disconnect any external devices before doing any cleaning.

  • Page 207: Cleaning The Server

    Caring For Your Server Cleaning the Server Clean the outside of the server periodically with a soft cloth. Use a cloth lightly moistened with a mild detergent solution. Do not use solvents or abrasive cleaners. Cleaning the Screen If the monitor screen gets dirty, clean it with a sponge or chamois cloth lightly dampened with a glass cleaning solution.

  • Page 208: Moving The Server

    Caring For Your Server Moving the Server Perform the following steps before shipping or moving the server: 1. Back up all files stored on all hard disk drives. 2. Turn off the server (the monitor automatically shuts off). 3. Disconnect the power cord from the wall outlet, then from the back of the server.

  • Page 209: Installing The Server At A New Location

    Caring For Your Server Installing the Server at a New Location After moving the server to a new location, follow the instructions in the Installation Guide to unpack and install it.
  • Page 210 Index configure your computer option SCU, 2-10 audience, ix configuring EISA/PCI expansion boards using the SCU, 8-3 configuring expansion boards using the SCU, brake connecting RAID adapters securing server, 3-2 configuration guidelines, 9-2 bus scan order connecting SCSI adapters server, 8-4 configuration guidelines, 9-1 connecting single channel SCSI adapters, 9-3 connecting three channel SCSI adapters, 9-8...
  • Page 211 Index device mapping, B-1 CPU I/O address, B-3 forgetting your password, 10-5 CPU memory address, B-2 front view I/O address, B-4 server, 3-6 PCI configuration space address, B-6 disk drive configuration guidelines, 7-1 DMA channel assignments, B-5 hot-swap devices drive IDs SBB LED indicators, 7-18 SCSI, 7-5 identfying server boot device, 8-4...
  • Page 212 Index ISA/EISA expansion boards memory module configuration guidelines, 8-1 installing SIMMs, 6-8 ISA/EISA/PCI expansion boards SIMM bank designations, 6-5 removing metal filler plate, 8-13 SIMM socket locations, 6-5 memory upgrade server, 6-8 messages keyboard function keys OCP, 4-11 SCU, 2-9 monitor screen cleaning, D-2 mouse...
  • Page 213 Index configuring EISA/PCI expansion boards, rear view configuring expansion boards, 2-5 server, 3-12 identifying PCI devices, 8-8 replacing server battery/(RTC), 3-21 keyboard function keys, 2-9 right side view locating, 2-6 server, 3-10 main menu options, 2-7 relocating expansion boards, 8-20 setting the time and date, 2-11 start and use, 2-8 SBB LED status indicators, 7-18...
  • Page 214 Index installing ISA expansion boards), 8-12 SIMMs requirements installing optional drives, 7-9 server, 6-2 installing PCI expansion boards), 8-17 single channel SCSI adapters installing side panels, 3-5 connecting, 9-3 installing SIMMs (main logic board), 6-6 specifications left side view), 3-8 environmental, A-3 main logic board components, 3-16 server, A-1...
  • Page 215 Index utilities EPP3SMC.EXE, 2-3 PHLASH.EXE, 2-3 RAID configuration utility, 2-2 SCSISelect configuration utility, 2-2 system configuration utility, 2-4 when to run the SCU, 2-4 IN-vi...

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