Summary of Contents for Digital Equipment AlphaServer 1000
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AlphaServer 1000 Rackmount Owner’s Guide Order Number: EK–RMALP–OG. A01 Revision/Update Information: This is a new document. Digital Equipment Corporation Maynard, Massachusetts...
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February 1995 Digital Equipment Corporation makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.
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Information - Class A FCC ID: AO9-PB70 FCC NOTICE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user's authority to operate this equipment.
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SCHALLEMISSIONSWERTE: Verläufige Werteangaben nach ISO 9296 und ISO 7779/DIN EN27779: Schalleistungspegel Schalldruckpegel L(wAd) L(pAm), dBA (Zuschauerpositionen) Gerät Leerlauf Betrieb Leerlauf Betrieb PB7rt +: 1xRZ26/8 2xRZ26/8 3xRZ26/8 Aktuelle Werte für spezielle Ausrüstungsstufen sind über die Digital Equipment Vertretungen erhältlich. 1B = 10 dBA...
Contents 1 System Overview ................... 1-1 Introduction.......................... 1-1 System Overview ......................... 1-1 Supported Operating Systems..................1-2 System Console Firmware ..................... 1-2 Console Firmware Tasks..................1-2 System Features ......................1-4 Reliability/Availability .................. 1-4 System Expansion ..................1-4 Server Management..................1-5 System Security..................... 1-5 Front Panel Controls and Indicators................
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Contents System Accessories......................2-5 Optional Accessories ....................2-6 Connecting a Keyboard, a Mouse, or a Printer ..............2-6 Connecting a Monitor or a Terminal ..................2-6 Connecting to Network Hardware ..................2-7 Verifying Hardware Setup....................2-8 Locking Your System ......................2-9 Recording the System Unit Key Number..............
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Contents 4 Basic Operation ..................4-1 Introduction.......................... 4-1 Turning the System On......................4-2 Systems with Preinstalled Software ................4-2 Systems without Preinstalled Software ................4-3 Turning the System Off......................4-5 Turning the System Off for an Extended Period............4-5 Accessing the System from a Remote Location ..............4-5 Interpreting Startup Messages ....................
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Contents Using the Windows NT Boot Menu..............4-21 Windows NT Boot Selection Menu ..............4-22 Booting DEC OSF/1 or OpenVMS Operating Systems..........4-23 DEC OSF/1 and OpenVMS System Defaults............4-23 Boot Command ....................4-24 Using Storage Drives ......................4-24 Using a Diskette Drive ....................4-25 Using a CDROM Drive ....................
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Contents Installing the CPU Card....................5-22 Removing/Replacing Other Options ................5-22 6 Configuring Your System............... 6-1 Introduction.......................... 6-1 Viewing the System Configuration..................6-1 ARC Console Configuration Options................6-2 SRM Console Configuration Commands ............... 6-3 The show config Command ..................6-3 The show device Command..................
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Contents Updating Firmware Using the CDROM Drive............... 7-5 Updating Firmware Using the Network ................. 7-5 Updating Firmware Using the Diskette Drive ..............7-5 8 Troubleshooting Your System ..............8-1 Introduction ......................... 8-1 Troubleshooting Overview....................8-2 System Diagnostics ......................8-3 Interpreting Error Beep Codes..................8-3 Reading the Console Event Log ..................
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Contents Serial Port Connectors .................... 9-8 Keyboard and Mouse Port Connectors ..............9-8 SCSI Port Connector....................9-9 LEDs..........................9-10 System Board Jumper Settings ................... 9-11 SCSI ID Settings ........................ 9-14 Single-Controller Configuration Jumper Options............9-14 Specifications........................9-15 System Architecture......................9-17 Glossary..................Glossary-1 Index.....................Index-1...
Preface About This Guide Purpose and Audience This guide describes how to set up, operate, troubleshoot, and maintain your AlphaServer 1000 Rackmount system. This information is intended for users, system managers, and others who perform system management tasks. Before You Use This Guide If you have not already installed your system, refer to the installation sheet shipped with the system.
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Preface Organization This guide is organized as follows: The Preface provides an overview of this guide. • Chapter 1, "System Overview," provides an overview of system features and capabilities. • Chapter 2, "Installing Your Hardware," provides instructions for installing your system hardware.
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Preface Conventions The following table lists the typographical conventions used in this guide. Convention Meaning Ctrl/x You hold down the Ctrl key while you press another key, indicated here by x. Warning: Contains information to prevent personal injury. Caution: Provides information to prevent damage to equipment or software.
Alpha Architecture Concepts (DEC OSF/1) EY-N389E Alpha Architecture Concepts (OpenVMS) EY-K725E To Install the System Document Part Number AlphaServer 1000 Rackmount Installation Guide EK-RMALP-IN DEC OSF/1 AXP Factory Installed Software User EK-SFFIS-UG Information OpenVMS Factory Installed Software User EK-A0377-UG Information...
The system uses the DECchip 21064, a reduced instruction set computer (RISC) microprocessor based on the Alpha architecture, and provides all the power of a 64-bit computing environment. The Alpha Privileged Architecture Library code (PALcode) supports multiple operating environments that offer a choice of applications. AlphaServer 1000 Rackmount Owner's Guide 1-1...
Regardless of the operating system you use, you need to access both consoles, depending on the particular task. Console Firmware Tasks The console firmware allows you to perform the tasks listed in Table 1-1 through either the ARC or the SRM console. 1-2 AlphaServer 1000 Rackmount Owner's Guide...
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Display system storage devices Set and display environment variables specific to DEC OSF/1 and OpenVMS Set and display environment variables common to DEC OSF/1, OpenVMS, and Windows NT Perform diagnostic tests Run the EISA Configuration Utility AlphaServer 1000 Rackmount Owner's Guide 1-3...
PCI expansion slots, and one PCI cards such as Ethernet, FDDI, SCSI, and or EISA expansion slot modems. Integrated Fast SCSI-2 controller Supports tape, CDROM, and hard disk with external SCSI-2 connector drives without use of an expansion slot. 1-4 AlphaServer 1000 Rackmount Owner's Guide...
Limits access to system components. Security loop (on rear of system Allows system to be secured in place. unit) Interlock sensor switch Automatically turns off system power if the top cover is removed while power is AlphaServer 1000 Rackmount Owner's Guide 1-5...
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Adjusts headphone volume CDROM drive activity indicator Lights when the system is accessing the CDROM drive CDROM eject button Ejects disc from the CDROM drive Operator control panel display Displays diagnostic and error messages AlphaServer 1000 Rackmount Owner's Guide 1-7...
The On/Off, Reset, and Halt switches are located on the left side of the front panel. They are identified by the icons shown in Figure 1-2. Figure 1–2: Front Panel Switches 1. On/Off switch 2. Reset switch 3. Halt switch MLO-011546 1-8 AlphaServer 1000 Rackmount Owner's Guide...
2. VGA port 3. Keyboard port 4. Serial port/terminal port (COM1) 5. External SCSI port 6. Mouse port 7. Serial port/terminal port (COM2) 8. Parallel port MLO-011547 9. PCI/EISA 10. Power inlet AlphaServer 1000 Rackmount Owner's Guide 1-9...
• One diskette drive • Two removable-media storage devices, typically a CDROM drive, a digital audio tape (DAT) drive, or a quarter-inch cartridge (QIC) tape drive • Up to three 3½-inch fixed drives 1-10 AlphaServer 1000 Rackmount Owner's Guide...
Adding more memory allows your system to run memory-intensive software more quickly. The system supports the following memory option sizes: • 16 MB • 32 MB • 64 MB • 128 MB AlphaServer 1000 Rackmount Owner's Guide 1-11...
Monitor or terminal • Expansion boxes • Printers • RAID controller Ordering Options The list of supported options is subject to change. Contact your sales representative for the current supported options and ordering information. 1-12 AlphaServer 1000 Rackmount Owner's Guide...
• Locking Your System For information on how to install the chassis into a cabinet and the cabinet into the site, please refer to the AlphaServer 1000 Rackmount Installation Guide, EK-RMALP-IN, shipped with your system. Hardware Setup Overview Perform these steps to set up your hardware. The steps can vary, depending on the options you use with your system.
The system is located in an area (see Figure 2-1) that gives 61 cm (24 in) clearance from the rear of the cabinet and 91 cm (36 in) from the front of the cabinet for ventilation and servicing. 2-2 AlphaServer 1000 Rackmount Owner's Guide...
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Installing Your Hardware Figure 2–1 Workroom Area 48.3 cm 61 cm (19 in) (24 in) 61 cm 61 cm (24 in) (24 in) 66.04 cm (26 in) 61 cm (24 in) MLO-011590 AlphaServer 1000 Rackmount Owner's Guide 2-3...
100-120/220-240 V ac Frequency 50-60 Hz Current 8.0/4.0 A (one power cord) __________________________ Note _____________________________ These ratings are the maximum with a fully loaded system enclosure and do not include a monitor or a terminal. ____________________________________________________________ 2-4 AlphaServer 1000 Rackmount Owner's Guide...
Refer to Figure 1-3 to locate the connectors. Connecting a Monitor or a Terminal Connect a VGA monitor, an SVGA monitor, or a terminal to your system unit, as shown in Figure 2–3. 2-6 AlphaServer 1000 Rackmount Owner's Guide...
Connecting to Network Hardware You can use network adapters to connect the EISA and PCI buses. Your system supports various network options. You can connect to ThinWire, AUI, or 10Base-T Ethernet networks as shown in Figure 2–4. AlphaServer 1000 Rackmount Owner's Guide 2-7...
Before you turn on the system, check to ensure that you made all the proper cabling connections. Refer to the section, "Basic Operation," for information about turning on your system. Figure 2–5 shows the external system cabling. 2-8 AlphaServer 1000 Rackmount Owner's Guide...
To remove the top cover, pull the cover off from the rear of the system. When you remove the top cover, the system cannot be turned on. AlphaServer 1000 Rackmount Owner's Guide 2-9...
Record the number and letter of the system unit key and put it in a safe place in case you need to order a replacement key. Figure 2–7 shows the location of the key number on the system unit key. Figure 2–7 System Unit Key Number Location 2-10 AlphaServer 1000 Rackmount Owner's Guide...
DEC OSF/1 Version 3.0B or later • OpenVMS Version 6.1-1H2 or later If your system was shipped with preinstalled software, refer to the software documentation to start your operating system for the first time. AlphaServer 1000 Rackmount Owner's Guide 3-1...
1. Before you install the Windows NT operating system, make sure you have the following items: • Microsoft Windows NT ARC firmware for the AlphaServer 1000, Version 3.5-12 or later. The ARC firmware is a menu-driven utility to configure your system.
1. From the Boot menu, use the arrow keys to highlight the Supplementary menu. Then press the Enter key. 2. Insert the Digital AlphaServer 1000 4/200 Drivers and Firmware Update diskette for Windows NT 3.5 into the diskette drive. 3. From the Supplementary menu, select "Install new firmware" and press the Enter key.
Hard Disk" and begin installation of the Microsoft Windows NT software. It is recommended that you partition and format your system's hard disk before you install Windows NT software, even if your hard disk has already been partitioned and formatted. 3-4 AlphaServer 1000 Rackmount Owner's Guide...
8. Select "Create Partition" and press the Enter key. When the list of available disks displays, select the disk to be prepared and press the Enter key. You are prompted for the size of the partition. AlphaServer 1000 Rackmount Owner's Guide 3-5...
1. From the ARC Boot menu, select the Supplementary menu and press the Enter key. When the Supplementary menu displays, select "Install Windows NT from CDROM" and press the Enter key. At this point, installation of Windows NT begins. 3-6 AlphaServer 1000 Rackmount Owner's Guide...
4. From the Supplementary menu, select "Set up the system." 5. From the Setup menu, select "Switch to OpenVMS or OSF console." This allows you to select your operating system console. 6. Select your operating system, then select "Enter" on the Setup menu. AlphaServer 1000 Rackmount Owner's Guide 3-7...
Installing DEC OSF/1 with Remote Installation Service Remote Installation Service (RIS) is a tool that allows remote installation of DEC OSF/1 to Alpha systems over a local area network. Before you attempt to install the DEC OSF/1 3-8 AlphaServer 1000 Rackmount Owner's Guide...
RIS area; there must be no symbolic links in this path name. Entries in the /etc/exports file can have either of the following formats: AlphaServer 1000 Rackmount Owner's Guide 3-9...
DEC OSF/1 Version T3.0B-2 on a client. Because DEC OSF/1 Version T3.0B-2 client systems access part of the kit from the server using NFS, you must make sure that the appropriate NFS server capabilities are enabled on the RIS server. (See the nfssetup(8) reference page.) 3-10 AlphaServer 1000 Rackmount Owner's Guide...
Halt switch. >>> set auto_action halt 3. Set the boot_file variable. This ensures that an alternate boot file is not set. >>> set boot_file AlphaServer 1000 Rackmount Owner's Guide 3-11...
Use the following command syntax to boot your system over the network: set device_protocols bootp For example, if the device you are booting from with the bootp protocol is ewa0, enter the commands in Example 3–3: 3-12 AlphaServer 1000 Rackmount Owner's Guide...
To verify that you installed all the correct elements from the DEC OSF/1 Version T3.0B-2 kit, check the DEC OSF/1 revision level in the /etc/motd file. The correct version strings are as follows: DEC OSF/1 T3.0B-2(Rev.347.45); Fri Sept 16 11:07:49 EDT 1994 AlphaServer 1000 Rackmount Owner's Guide 3-13...
To set the operating system type, perform steps 1 through 7. 1. Turn the system on. After a short wait, the operator control panel on the front of the system displays the message "Model 4/200" and the system displays initialization and testing information. 3-14 AlphaServer 1000 Rackmount Owner's Guide...
"Firmware," in Upgrading, or by contacting your service representative. Installing OpenVMS Use the OpenVMS CDROM to install or upgrade the operating system, or to perform operations such as backing up the system disk. AlphaServer 1000 Rackmount Owner's Guide 3-15...
• Booting the Operating System • Using Storage Drives • Caring for Your System This chapter assumes you set up the hardware and made all necessary connections, as described in the Hardware Installation chapter. AlphaServer 1000 Rackmount Owner's Guide 4-1...
4. Press the On/Off switch on the front of the unit. The green On/Off indicator on the front of the system will light. 5. Figure 4–1 shows the location of the On/Off switch. In the On position, the switch is depressed and remains depressed. 4-2 AlphaServer 1000 Rackmount Owner's Guide...
2. Make sure the top cover of the system unit enclosure is in place. The system will not start if the cover is not in place. 3. Plug the power cord into a wall outlet. AlphaServer 1000 Rackmount Owner's Guide 4-3...
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Operating System" and then refer to your operating system documentation.) 8. Reboot the system by pressing the Reset button. 9. If you encounter a problem, verify that you correctly performed steps 1 through 8. Refer to Chapter 8, "Troubleshooting" for more information. 4-4 AlphaServer 1000 Rackmount Owner's Guide...
1. Connect to your system from the remote location. 2. Shut down the operating system. (Refer to the operating system documentation, if necessary.) 3. When the shutdown has completed, press Return. The system displays the SRM console prompt (>>>). AlphaServer 1000 Rackmount Owner's Guide 4-5...
If the system does not display either a menu or a console prompt, press the Return key several times. If there is no response, refer to the "Troubleshooting" section of this guide for more information. 4-6 AlphaServer 1000 Rackmount Owner's Guide...
To display any messages that scrolls by, enter the cat el command at the prompt. To stop scrolling, press Ctrl/S. To resume scrolling, press Ctrl/Q. The following example shows the startup display and SRM console prompt for systems running DEC OSF/1 or Open VMS. AlphaServer 1000 Rackmount Owner's Guide 4-7...
When the startup tests fail, the system ignores the os_type setting and enters the DEC OSF/1 or OpenVMS console automatically. If the os_type setting is set to NT when the system fails, it returns to the Windows NT firmware when you correct the error. ____________________________________________________________ 4-8 AlphaServer 1000 Rackmount Owner's Guide...
Test the system (other than self-tests at system startup) − Examine and verify options that are recognized by the system − Set or change some environment variables, such as Ethernet device type and speed for Fast SCSI devices AlphaServer 1000 Rackmount Owner's Guide 4-9...
This command loads the firmware. Once the Windows NT firmware loads and the system initializes, the system displays the Windows NT Boot menu. Windows NT (ARC) Console Menus The Windows NT (ARC) console has three primary menus: the Boot menu, the Supplementary menu, and the Setup menu. 4-10 AlphaServer 1000 Rackmount Owner's Guide...
Edit the system environment variables • Reset the system to factory defaults • Set the default operating system and system firmware • Return to the Supplementary menu, with or without saving Setup menu changes AlphaServer 1000 Rackmount Owner's Guide 4-11...
When you enter a command that results in a lengthy screen display, you can use this format to limit the screen display to 23 lines at a time: >>> cat el | more ____________________________________________________________ 4-12 AlphaServer 1000 Rackmount Owner's Guide...
Getting Help About the Windows NT (ARC) Console The Windows NT (ARC) console provides general help about using the Setup menu, but it does not provide help about all menu items. AlphaServer 1000 Rackmount Owner's Guide 4-13...
Copyright (c) 1993 Digital Equipment Corporation Setup menu: Reset system to factory defaults Help Switch to OpenVMS or OSF console Supplementary menu, and do not save changes... Use the arrow keys to select, then press Enter. 4-14 AlphaServer 1000 Rackmount Owner's Guide...
To get online help, enter help at the SRM console prompt. Example 4-5 shows the help command and the resulting display. Example 4–5: The help Command >>> help NAME help or man FUNCTION Display information about console commands. SYNOPSIS AlphaServer 1000 Rackmount Owner's Guide 4-15...
You may need to perform these tasks before you boot your operating system: • Run the EISA Configuration Utility. • Check required environment variable settings. • Change the way your system powers up or boots. • Verify your configuration. 4-16 AlphaServer 1000 Rackmount Owner's Guide...
To change default values for DEC OSF/1 or OpenVMS systems, see "set" in Table 4- 1, "Basic SRM Console Commands." Startup and Boot Environment Variables The following environment variables affect the way the system starts up or boots: • auto_action • autoload • countdown • os_type AlphaServer 1000 Rackmount Owner's Guide 4-17...
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You can modify the value from either the Windows NT (ARC) console or DEC OSF/1 or Open VMS (SRM) console. 4-18 AlphaServer 1000 Rackmount Owner's Guide...
OpenVMS (SRM) console, refer to "Switching to the DEC OSF/1 and OpenVMS (SRM) Console" earlier in this section. __________________________ Note_____________________________ Switch back to the Windows NT (ARC) console before you boot the Windows NT operating system ____________________________________________________________ AlphaServer 1000 Rackmount Owner's Guide 4-19...
You can change these system default settings. For example, you can cause the system to halt at the Windows NT firmware Boot menu after the startup tests, or you can increase the countdown time limit 4-20 AlphaServer 1000 Rackmount Owner's Guide...
Copyright (c) 1993 Microsoft Corporation Copyright (c) 1993 Digital Equipment Corporation Boot menu: Boot the default operating system Boot an alternate operating system Run a program Supplementary menu... Use the arrow keys to select, then press Enter. AlphaServer 1000 Rackmount Owner's Guide 4-21...
Use the Windows NT Boot selection menu to change boot selections for your system. You choose "Supplementary menu" from the Boot menu and then "Manage boot selection menu" to access the Boot selection menu. The following example shows the Windows NT Boot selection menu. 4-22 AlphaServer 1000 Rackmount Owner's Guide...
You can set different default settings if, for example, you want to boot the operating system from a different device. See "set" in Table 4-1, "Basic SRM Console Commands." AlphaServer 1000 Rackmount Owner's Guide 4-23...
Up to three 3½-inch fixed hard disk drives The drives are located in compartments inside your system as shown in Figure 4–3. Figure 4–2: Location of Storage Devices 1. Fixed drive 2. Diskette drive 3. Tape drive 4. CDROM drive MLO-011568 4-24 AlphaServer 1000 Rackmount Owner's Guide...
1. Press the Eject button ( in the figure) on the diskette drive. Using a CDROM Drive CDROM drives read information from removable CDROMs (read-only compact discs).Your system uses a CDROM drive that has an automatic loading/ejection feature AlphaServer 1000 Rackmount Owner's Guide 4-25...
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The activity indicator ( in the figure) turns on. When the activity light turns off, the drive is ready to use. To operate the CDROM drive, follow the instructions provided with your system software. 4-26 AlphaServer 1000 Rackmount Owner's Guide...
1. Back up all files stored on the hard disk drive. Use a bar less than 2.0 mm in diameter. To avoid damage to the CDROM drive, do not insert the bar more than 1 in (25 mm). AlphaServer 1000 Rackmount Owner's Guide 4-27...
After you move the system to a new location, perform the installation instructions that came with your system to unpack and install it. Ensure that the new location conforms to the recommendations listed in Chapter 2, “Installing Your Hardware”. 4-28 AlphaServer 1000 Rackmount Owner's Guide...
• Removing/Replacing Other Options _________________________ Caution ___________________________ Be sure you follow appropriate antistatic precautions whenever you handle internal components. Components listed in "Removing/Replacing Other Options" should be handled by qualified service personnel only. ____________________________________________________________ AlphaServer 1000 Rackmount Owner's Guide 5-1...
_________________________Caution____________________________ Do not disconnect the system unit power cord or unplug the power cord from the power supply socket. The power cord grounds the system unit, and prevents damage to the internal components. ____________________________________________________________ 5-2 AlphaServer 1000 Rackmount Owner's Guide...
4. Turn the lock to the left to unlock the system unit. 5. Grasp the finger groove at the rear of the top cover and pull the top cover straight back (about four inches). Lift up on the cover. AlphaServer 1000 Rackmount Owner's Guide 5-3...
The SIMM connectors are grouped in four memory banks consisting of five memory modules, including one for ECC (Error Correction Code). Figure 5–6 shows the four memory banks and their memory module connectors. 5-4 AlphaServer 1000 Rackmount Owner's Guide...
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Larger SIMM groups must occupy the lower-numbered banks. The system unit supports four sizes of memory options: 16-, 32-, 64-, and 128-megabytes. Using combinations of these four memory options, the system supports between 16 to 512 megabytes of memory. AlphaServer 1000 Rackmount Owner's Guide 5-5...
(see the section, "Antistatic Precautions"). ____________________________________________________________ You may need to remove memory modules to either remove or install another memory module. Note the position of any memory modules you remove. 5-6 AlphaServer 1000 Rackmount Owner's Guide...
You may need to remove memory modules in order to access the memory slots for any new modules (see the earlier section, "Removing Memory Modules"). To install a memory module, refer to Figure 5–8 and perform these steps: AlphaServer 1000 Rackmount Owner's Guide 5-7...
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Covers." 4. Test the memory configuration using these commands: >>> show memory >>> test memory For more information, see the section, "Configuring Memory" in Chapter 6, "Configuring." Figure 5–8: Installing a Memory Module MLO-011574 5-8 AlphaServer 1000 Rackmount Owner's Guide...
3 PCI or EISA/ISA option slots Note: If the top EISA option slot is used, the bottom PCI slot cannot be used. If the bottom PCI slot is used, the top EISA slot cannot be used. MLO-011572 AlphaServer 1000 Rackmount Owner's Guide 5-9...
1. Select a vacant option card slot on the system board. The top three slots are reserved for PCI options; the bottom eight are for EISA or ISA options. Figure 5–10 shows the three kinds of option cards. Figure 5–10: EISA, ISA, and PCI Option Cards EISA MLO-011569 5-10 AlphaServer 1000 Rackmount Owner's Guide...
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7. Test the option card installation (see the section, "Testing an Option Card Installation" later in this chapter). Figure 5–11: Installing or Removing an Option Card 1 Option card 2 Slot cover screw MLO-011585 AlphaServer 1000 Rackmount Owner's Guide 5-11...
Testing an Option Card Installation To test an option card installation, perform the steps in Table 5–1 and refer to Example 5–1. _________________________Caution____________________________ Reassemble the system following the procedures listed in "Replacing the Top Cover." ____________________________________________________________ 5-12 AlphaServer 1000 Rackmount Owner's Guide...
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Bank 0 = 32 MB (8 MB per SIMM) starting at 0x00000000 Bank 1 = 32 MB (8 MB per SIMM) starting at 0x20000000 Bank 2 = No Memory Detected Bank 3 = No Memory Detected AlphaServer 1000 Rackmount Owner's Guide 5-13...
Otherwise, the system will not recognize the device. Depending on how many SCSI devices you are using or how you want them configured, you may need to alter the SCSI cabling to enable all of the devices (see Chapter 6, "Configuring"). 5-14 AlphaServer 1000 Rackmount Owner's Guide...
7. Tighten the retaining screws. 8. Connect the power cable and the data cable to the back of the drive. Figure 5–13: Installing a Tape Drive 1. Tape drive screws 2. Data cable 3. Power cable MLO-011579 5-16 AlphaServer 1000 Rackmount Owner's Guide...
5. Connect the power cable and the data cable to the diskette drive. Figure 5–14: Replacing or Installing a Diskette Drive 1 Screws (2) 2 Data cable 3 Power cable MLO-011581 AlphaServer 1000 Rackmount Owner's Guide 5-17...
Removing and Installing the Power Supply To install the power supply (Figure 5-15), perform these steps: Figure 5–15: Installing the Power Supply 1. Protective shield screws 2. Internal screws (2) 3. Ground screw 4. Power supply position MLO-011560 5-18 AlphaServer 1000 Rackmount Owner's Guide...
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15. Install the replacement power supply by repeating the above steps in reverse order. __________________________ Note_____________________________ To ensure that the power supply is seated properly, slide it until it rests up against the center brace of the workstation. ____________________________________________________________ AlphaServer 1000 Rackmount Owner's Guide 5-19...
2. Lift up on the other end of the bar. Release the card by extending the handle clip on each end outward. 3. Hold the outer edge of the card and gently pull it out of its system board slot. 5-20 AlphaServer 1000 Rackmount Owner's Guide...
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Installing and Removing Components Figure 5–16: Removing and Installing the CPU Card 1 Crossbar retaining screw 2 CPU card 3 Handle clips MLO-011561 AlphaServer 1000 Rackmount Owner's Guide 5-21...
The following components should be installed by a qualified service representative only: • System board • System fan • Interlocking sensor switch • Operator control panel For assistance in removing or installing these components, contact your authorized service representative. 5-22 AlphaServer 1000 Rackmount Owner's Guide...
To use these commands or menu options, you need to invoke console mode. For information about invoking console mode, refer to the section, "Using the Consoles," in Chapter 4, "Basic Operation." AlphaServer 1000 Rackmount Owner's Guide 6-1...
To enter DEC OSF/1 and OpenVMS console commands, you must switch to the SRM console (see the section, "Switching between Consoles," in Chapter 4, "Basic Operation"). __________________________ Note _____________________________ Remember to switch back to the Windows NT (ARC) console before booting the Windows NT operating system ____________________________________________________________ 6-2 AlphaServer 1000 Rackmount Owner's Guide...
Bank 0 = 32 Mbytes(8 MB Per Simm) Starting at 0x00000000 Bank 1 = 32 Mbytes(8 MB Per Simm) Starting at 0x02000000 Bank 2 = 16 Mbytes(4 MB Per Simm) Starting at 0x04000000 Bank 3 = No Memory Detected AlphaServer 1000 Rackmount Owner's Guide 6-3...
Figure 6–1and is explained in the text that follows. Example 6–2: The show device Command >>> show device dka400.4.0.6.0 DKA400 RRD43 2893 dva0.0.0.0.1 DVA0 era0.0.0.3.1 ERA0 08-00-2B-BC-F6-CC pka0.7.0.6.0 PKA0 SCSI Bus ID 7 6-4 AlphaServer 1000 Rackmount Owner's Guide...
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-Slot 1=SCSI controller on standard I/O -Slot 2=EISA to PCI bridge chip -Slots 3-5=Reserved -Slots 6-8=Corresponds to PCI slots: PCI0, PCI1, and PCI2 7 Hose Number: 0 PCI_0 (32-bit PCI_; 1 EISA; 2 PCI_1) AlphaServer 1000 Rackmount Owner's Guide 6-5...
The set and show Commands The set and show commands are used to set environment variables. Typically, you set environment variables when you configure a system. Synopsis: set [-default] [-integer] [-integer] -[string] envar value 6-6 AlphaServer 1000 Rackmount Owner's Guide...
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>>> set bootdef dev ewa0 >>> show bootdef_dev ewa0 >>> show auto_action boot >>> set boot_osflags 0,1 >>> __________________________ Note_____________________________ Remember to switch back to the Windows NT (ARC) console before booting the Windows NT operating system ____________________________________________________________ AlphaServer 1000 Rackmount Owner's Guide 6-7...
Before installing a memory module, turn off all power to the system. Refer to "Turning the System Off" in Chapter 4, "Basic Operation" for information about turning off power. ____________________________________________________________ Figure 6–2: Memory Banks Bank 3 Bank 2 Bank 1 Bank 0 ECC Banks MLO-011558 6-8 AlphaServer 1000 Rackmount Owner's Guide...
Use the following configuration commands to set the network configuration for the DE435 network option card: (10BASE-T or twisted-pair) >>> set ewa0_mode twisted (AUI or standard) >>> set ewa0_mode aui (ThinWire) >>> set ewa0_mode auto AlphaServer 1000 Rackmount Owner's Guide 6-9...
EISA offers performance of up to 33 MB/sec for cards with bus mastering and DMA capabilities. Up to eight EISA or ISA modules can reside in the EISA bus portion of the system board. All EISA slots are bus master slots, and can be filled in any order. 6-10 AlphaServer 1000 Rackmount Owner's Guide...
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For information about installing a specific option, refer to the documentation for that option. For information about configuring an EISA option, refer to the sections, "EISA Configuration Utility (ECU)" and "Configuring EISA Options," later in this chapter. AlphaServer 1000 Rackmount Owner's Guide 6-11...
Whenever you add, remove, or move an EISA or ISA card to your system, the EISA Configuration Utility (ECU) must be run. The ECU is a menu-based utility, run from the Windows NT (ARC) firmware, that provides online help to guide you through the configuration process. 6-12 AlphaServer 1000 Rackmount Owner's Guide...
1. Refer to the documentation that comes with your option card to determine if it is an EISA or ISA option. 2. Install EISA option card(s). (Install ISA option cards after you run the ECU.) For information about installing a specific option, refer to the documentation for that option. AlphaServer 1000 Rackmount Owner's Guide 6-13...
Shut down the operating system and press the Halt switch. When the console prompt >>> is displayed, press the Halt switch to the "out" position. 3. Start the ECU as follows: • • For systems running Windows NT: From the Boot menu, select "Supplementary menu." 6-14 AlphaServer 1000 Rackmount Owner's Guide...
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The "Save and Exit" ECU option saves your configuration information to the system's nonvolatile memory. 6. Return to the SRM console (DEC OSF/1 and OpenVMS systems only) and restart the system. • For systems running Windows NT: AlphaServer 1000 Rackmount Owner's Guide 6-15...
From the Setup menu, select "Run EISA Configuration Utility from floppy." This boots the ECU program. There may be a 10 to 20 second delay in system activity while the system recognizes the ECU. • For systems running DEC OSF/1 or OpenVMS: 6-16 AlphaServer 1000 Rackmount Owner's Guide...
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Although the ECU cannot detect or change the settings of ISA cards, it uses the information from the previous step to determine the correct switch settings for these options. Physically set the card's jumpers and switches to match the required settings. 5. Save your configuration. AlphaServer 1000 Rackmount Owner's Guide 6-17...
The PCI bus is shown in Figure 6-4. The system has two dedicated PCI slots and one slot that can be if the top EISA slot is not used. A PCI card is shown in Figure 6–5 Figure 6–5: PCI Option Card MLO-011571 6-18 AlphaServer 1000 Rackmount Owner's Guide...
SCSI configuration.) When adding or changing devices, be careful to avoid assigning device IDs (SCSI IDs) already in use. Duplicate IDs result in one or more devices not being recognized by the system. AlphaServer 1000 Rackmount Owner's Guide 6-19...
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0 to 7. Any unused SCSI IDs in this range are available for use by the devices that you want to connect to the system. Write down the list of unused SCSI IDs. 6-20 AlphaServer 1000 Rackmount Owner's Guide...
SCSI terminator (12-41667-01) at the bulkhead connector. Expanding externally from the back of the enclosure is not permitted in this configuration because doing so would violate SCSI bus length rules. AlphaServer 1000 Rackmount Owner's Guide 6-21...
No more than seven devices can be on any one SCSI-2 controller, and each must have a unique SCSI ID. • The entire SCSI bus length, from terminator to terminator, must not exceed 3 meters for single-ended SCSI-2. 6-22 AlphaServer 1000 Rackmount Owner's Guide...
5. Connect the end of the SCSI cable (17-04153-01) to the lowest of the cutouts on the rear of the system. 7. Terminate the bus connecting an external SCSI terminator (12-41667-01). See Figure 6–6. Figure 6–6: SCSI Cable Termination 1. Optional SCSI ports 2. SCSI terminator MLO-011578 AlphaServer 1000 Rackmount Owner's Guide 6-23...
In the single-controller configuration shown in Figure 6–7, the three fixed hard drives are run from the system board SCSI controller. The system reserves SCSI ID numbers for the CDROM drive (ID 4) and the tape drive (ID 5). Figure 6–7: Single-Controller SCSI Configuration MLO-011563 6-24 AlphaServer 1000 Rackmount Owner's Guide...
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Configuring Your System Figure 6–8 SCSI Cables The following figure shows the correct cabling for the SCSI Configuration: 17-04153-01 17-03962-02 MLO-011565 AlphaServer 1000 Rackmount Owner's Guide 6-25...
The following list of tasks will help you plan an upgrade: • Determine your current configuration • Determine your new configuration • Determine whether you can install the new option yourself • Order the option • Install the option • Configure the option AlphaServer 1000 Rackmount Owner's Guide 7-1...
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3. Determine whether you can install the new option yourself, or whether you need to contact a qualified service person. _________________________Caution____________________________ Internal Storage Works shelves should be installed only by a qualified service person. ____________________________________________________________ 4. Order the option(s). 5. Install the option 7-2 AlphaServer 1000 Rackmount Owner's Guide...
You can also obtain information from this source: Call 1-800-DIGITAL to talk with a consultant about your server's configuration. AlphaServer 1000 Rackmount Owner's Guide 7-3...
FlashROM ever becomes corrupted. To do this, you use a different procedure. (See "Using the Fail-Safe Loader" in Chapter 8, "Troubleshooting"). You can load firmware into the FlashROM from any of these sources: • CDROM • Network • Diskette 7-4 AlphaServer 1000 Rackmount Owner's Guide...
2. Enter this command at the SRM console prompt: >>> boot dva0 3. Load and execute the update utility: APU-> update 4. Turn the system off and on. 5. Confirm the update: >>> show version AlphaServer 1000 Rackmount Owner's Guide 7-5...
The system repeatedly shuts down after 10 seconds. Overheating Problems The system does not see or cannot access RAID drives. RAID Device Problems The FlashROM is corrupted, and the system cannot Using the Fail-Safe Loader access console mode. 8-2 AlphaServer 1000 Rackmount Owner's Guide...
The system maintains a console event log consisting of status messages received during startup testing. If problems occur during startup, standard error messages may be embedded in the console event log. To display the console event log, use the cat el command. AlphaServer 1000 Rackmount Owner's Guide 8-3...
5. Network external loopback tests for EW: this test is run if a Digital Ethernet controller (EW) is present. The test requires that the Ethernet port be terminated or connected to a live network or the test will fail. 8-4 AlphaServer 1000 Rackmount Owner's Guide...
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Testing the memory Testing parallel port Testing the SCSI Disks Non-destructive Test of the Floppy started serial port not used as main console - VGA test bypassed Printer offline file open failed for para AlphaServer 1000 Rackmount Owner's Guide 8-5...
The show_status command reports one line of information per executing diagnostic. Many of the diagnostic tests run in the background and provide information only if an error occurs. Use the show_status command to display the progress of diagnostics. 8-6 AlphaServer 1000 Rackmount Owner's Guide...
Using a flashlight, look through the front (under the OCP) to approximately 10 seconds (fan check if the fan is spinning at startup. If the fan does not failure). spin, replace it. If the replacement fan does not spin, replace the power supply. AlphaServer 1000 Rackmount Owner's Guide 8-7...
If startup screens or the console event log indicate problems with EISA or PCI devices, or if EISA or PCI devices are missing from the show config display, use the troubleshooting table in the section, "Option Card Problems" to determine the problem. 8-8 AlphaServer 1000 Rackmount Owner's Guide...
There is a software problem or the Refer to your operating system software information. operating system is not installed Verify that you have the correct firmware revision for correctly. your system. See Chapter 3, "Preparing to Install an Operating System." AlphaServer 1000 Rackmount Owner's Guide 8-9...
If the problem occurs intermittently, have your service provider run an operating system exerciser, such as DEC VET, to stress the system. Refer to the DEC Verifier and Exerciser Tool User's Guide (AA-PTTMA-TE) for instructions about running DEC VET. 8-10 AlphaServer 1000 Rackmount Owner's Guide...
If the device is not listed in the display, check the SCSI cabling and the drive's SCSI ID. The SCSI drive is faulty. You cannot access the Contact your service software or data on the drive. representative. AlphaServer 1000 Rackmount Owner's Guide 8-11...
Check that SCSI bus is device IDs are dropped. terminated only at beginning and end. Remove unnecessary terminators. Option Card Problems Option card problems can include problems related to network options, EISA/ISA bus options, and PCI options. 8-12 AlphaServer 1000 Rackmount Owner's Guide...
Confirm that the PCI module and any cabling are properly seated. Check for a bad slot by moving the last installed controller to a different slot. Call the option manufacturer or your service representative for help. AlphaServer 1000 Rackmount Owner's Guide 8-13...
Try connecting the terminal or monitor to another system using the same terminal or monitor cable. If the terminal or monitor works, the port to which the terminal or monitor was connected is faulty. Contact your service representative. 8-14 AlphaServer 1000 Rackmount Owner's Guide...
The system is in console The mouse pointer displays only mode. when the operating system is running. Boot the operating system. Replace the mouse. The mouse is faulty. AlphaServer 1000 Rackmount Owner's Guide 8-15...
• Verify that the ambient temperature does not exceed the limits specified in Table 2-1, "Optimal Environmental Conditions." • Refer to Table 8–3, "Power Problems" to troubleshoot power supply problems and fan failure. 8-16 AlphaServer 1000 Rackmount Owner's Guide...
7. Turn off the system. 8. Remove the top and side panels. 9. Disable the FSL and set the SROM jumpers to their normal operating position. 10. Replace the top cover and side panels. AlphaServer 1000 Rackmount Owner's Guide 8-17...
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Troubleshooting Your System Figure 8–1: Fail-Safe Jumper on the CPU Card 1 J6 pin (fail- safe jumper) MLO-011583 8-18 AlphaServer 1000 Rackmount Owner's Guide...
The system maintains a console event log consisting of status messages received during startup testing. If problems occur during startup, standard error messages may be embedded in the console event log. To display the messages in the console event log, use the cat el command. AlphaServer 1000 Rackmount Owner's Guide 9-1...
SCSI port knockouts 2. VGA port 3. Keyboard port 4. Serial port/terminal (COM1) 5. External SCSI port 6. Mouse port 7. Serial port/terminal (COM2) 8. Parallel port 9. PCI/EISA slots MLO-011547 10. Power inlet AlphaServer 1000 Rackmount Owner's Guide 9-3...
Blue color driver Not connected GNDB Video ground GNDB Video ground GNDB Video ground GNDB Video ground Not connected GNDB Video ground Not connected Not connected HSYNC Horizontal synch VSYNC Vertical synch Not connected 9-6 AlphaServer 1000 Rackmount Owner's Guide...
The keyboard and mouse connectors consist of two 6-pin mini-DIN connectors. Table 9–4 lists their pin assignments. Table 9–4: Keyboard and Mouse Port Pinouts Signal Data Reserved Ground +5 V dc (fused) Clock Reserved 9-8 AlphaServer 1000 Rackmount Owner's Guide...
CDROM drive activity LED (green) Lights when the system is accessing the CDROM drive. StorageWorks Disk Drive (green) Blinks when reading or writing to disk. StorageWorks Disk Drive (amber) Lights when the disk has a problem. 9-10 AlphaServer 1000 Rackmount Owner's Guide...
Disabled. Fan fault Allows hardware to detect a fan fault and shut down the system in an orderly sequence. Enabled. Set to disable if testing the system board or CPU card outside the enclosure. AlphaServer 1000 Rackmount Owner's Guide 9-11...
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Figure 9–5: System Board Jumper Positions for Normal Operation 1. SVGA (J27) 2. Fan-2 fault (J55) 3. SCSI terminal (J49) 4. Temperature fail (J52) 5. Fan off (J53) 6. Fan fault ENA (J56) 7. Flash ROM VPP (J50) MLO-011589 9-12 AlphaServer 1000 Rackmount Owner's Guide...
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Figure 9–6 shows CPU card jumper settings for normal operation. Figure 9–6: CPU Card Jumper Positions for Normal Operation 1 System clock (J4) 2 Serial ROM port (J2) 3 Serial ROM data (J1) MLO-011584 AlphaServer 1000 Rackmount Owner's Guide 9-13...
Slot 0 Slot 1 Slot 2 Slot 3 __________________________ Note _____________________________ The system does not recognize two drives with the same ID number. Six drives is the maximum number this configuration can recognize. ____________________________________________________________ 9-14 AlphaServer 1000 Rackmount Owner's Guide...
Condition Specification Temperature The room temperature must be between 10° C and 40°C (50° F and 104°F). Humidity The relative humidity must be between 10% and 90% (20% to 80% with removable media options). AlphaServer 1000 Rackmount Owner's Guide 9-15...
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LwAd, B LpAm, dBA (bystander positions) AlphaServer 1000 Model 200 Idle Operate Idle Operate (PB7RT-A9) with: 1xRZ26/8 2xRZ26/8 3xRZ26/8 Current values for specific configurations are available from Digital representatives. 1 B = 10 dBA. 9-16 AlphaServer 1000 Rackmount Owner's Guide...
Real Time Comanche Decade EISA slots Clock EISA slots 8242 SCSI Bus Keypd & Mouse Memory (16MB-2GB) PCI Bus X-Bus Mouse Keyboard SVGA Cirrus 5422 Serial Ports Floppy Port Parallel Port EISA Bus MLO-011557 AlphaServer 1000 Rackmount Owner's Guide 9-17...
Advanced RISC Computing. AUI Ethernet network Attachment unit interface. An IEEE standard 802.3-compliant Ethernet network made of standard Ethernet cable. autoboot A system boot initiated automatically by software when the system is powered up or reset. AlphaServer 1000 Rackmount Owner's Guide Glossary-1...
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It contains copies of data recently used by the processor and fetches several bytes of data from memory in anticipation that the processor will access the next sequential series of bytes. Glossary- 2 AlphaServer 1000 Rackmount Owner's Guide...
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A bus used to carry data between two or more components of the system. data cache A high-speed cache memory reserved for data storage. AlphaServer 1000 Rackmount Owner's Guide Glossary-3...
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Error Correction Code. Code and algorithms used by logic to facilitate error detection and correction. EISA bus Extended Industry Standard Architecture bus. A 32-bit industry-standard I/O bus used primarily in high-end PCs and servers. Glossary- 4 AlphaServer 1000 Rackmount Owner's Guide...
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Flash-erasable programmable read-only memory. Flash ROMs can be bank- or bulk- erased. full-height device Standard form factor for 5 1/4-inch storage devices. half-height device Standard form factor for storage devices that are not the height of full-height devices. AlphaServer 1000 Rackmount Owner's Guide Glossary-5...
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Once triggered, machine check handler software analyzes the error. mass storage device An input/output device on which data is stored. Typical mass storage devices include disks, magnetic tapes, and CDROM. Glossary- 6 AlphaServer 1000 Rackmount Owner's Guide...
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NTFS Windows NT file system, a high-performance file system. NVRAM Nonvolatile random-access memory. Memory that retains its information in the absence of power. See operator control panel. AlphaServer 1000 Rackmount Owner's Guide Glossary-7...
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The user's data is distributed across the physical set of drives in a defined manner. • Redundant disk capacity is added so that the user's data can be recovered even if a drive fails. Glossary- 8 AlphaServer 1000 Rackmount Owner's Guide...
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In the context of the CPU module, ROM read by the DECchip microprocessor after reset that contains low-level diagnostic and initialization routines. SIMM Single in-line memory module. User interface to console firmware for operating systems that expect firmware compliance with the Alpha System Reference Manual (SRM). AlphaServer 1000 Rackmount Owner's Guide Glossary-9...
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A high-speed network that connects a server to a distant host computer, PC, or other server, or that connects numerous computers in numerous distant locations. Windows NT "New technology" operating system owned by Microsoft Corporation. write-enabled Describes a device onto which data can be written. Glossary- 10 AlphaServer 1000 Rackmount Owner's Guide...
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Glossary write-protected Describes a device onto which data cannot be written. AlphaServer 1000 Rackmount Owner's Guide Glossary-11...
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