Questions And Answers - HP ProDesk 400 G7 SFF Maintenance And Service Manual

Table 11-1 Troubleshooting steps for nonvolatile memory usage (continued)
Nonvolatile
memory type Amount (Size)
Camera (select 64 kilobits
products only)
Fingerprint reader 512 KB flash
(select products
only)

Questions and answers

Use this section to answer your questions about nonvolatile memory.
1. How can the BIOS settings be restored (returned to factory settings)?
IMPORTANT:
question and answer 6 for steps to securely erase data.
The restore defaults feature does not reset the Custom Secure Boot keys. See question and answer 7 for
information about resetting the keys.
a. Turn on or restart the computer, and then quickly press esc.
b. Select Main, and then select Apply Factory Defaults and Exit.
ENWW
Does this Does this
memory memory
store retain data
customer when power
data? is removed?
No Yes
Yes Yes
The restore defaults feature does not securely erase any data on your hard drive. See
What is the
purpose of this How is data entered into this
memory? memory?
Stores camera Camera memory is
configuration programmed using a utility
and firmware. from the device manufacturer
that can be run from
Windows.
Stores Fingerprint reader memory is
fingerprint programmed by user
templates. enrollment in HP ProtectTools
Security Manager.
How is this memory write-
protected?
A utility must be used for
writing data to this
memory and is typically
not made available to the
public unless a firmware
upgrade is necessary to
address a unique issue.
Only a digitally signed
application can make the
call to write to the flash.
Questions and answers 117