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O
PERATION
PROBLEM
NO POWER TO MACHINE
LITTLE OR NO
ACCELERATION
WATER TANK READS EMPTY
BUT IS NOT EMPTY
BATTERY LIFE IS SHORTER
THAN EXPECTED
BATTERIES NOT CHARGING
NO ROC CONNECTION
If additional assistance is required to resolve an issue, contact customer service.
Phone:
(844) 809 - 5543
Email:
support@braincorp.com
42
V4.0119
• Content Subject to Change
CAUSE
Battery Disconnected
Emergency Shut-Off Activated
Battery Terminals Corroded
Faulty Main Contactor
Faulty Key Switch
Low Battery Charge
Wheels Spin
Controller Overheated
Loose Connection
Water Tank Float Switch is Damaged
Loose Connection
Low Battery Charge
Batteries Are Old and Should Be Replaced Replace Batteries
Batteries Allowed to Completely
Discharge
Battery Charger Malfunctioning
Wall Outlet Not Providing Voltage
Poor Cellular Signal
RESOLUTION
Check All Battery Cable Connections
Reset
Clean Connections
Replace Contactor
Replace Switch
Charge Batteries
Decrease Brush Pressure
Allow Cool Down Period
Adjust Brush if Needed
Check Motor Wires and Connection
Repair/Replace Float Switch
Check Wires and Connection
Charge Batteries
Polarity Flipped. Allow 24-48 Hours
Charge Time to Restore Batteries
Repair/Replace Battery Charger
Restore Outlet Power
Turn Machine Off, Wait 10 Seconds, and
Turn Back On
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