Johnson Controls VSD II Series Installation Manual Addendum page 3

Series II Installation Manual Addendum
Support Services
The goal of Johnson Controls is to ensure your greatest possible satisfaction with the operation of our
products. We are dedicated to providing fast, friendly, and accurate assistance. Whether it's by phone,
fax, or e-mail, you can access support information listed below
You should contact your local Johnson Controls Sales representative for product pricing, availability, or-
dering, expediting, and repairs.
Web Site
Use the Johnson Controls Web site to find product information.
Web Site Address
www.johnsoncontrols.com –> HVAC Controls –> Variable Speed Drives
EatonCare Customer Support Center
Call the Johnson Controls PSO Team if you need assistance with placing an order, stock availability or
proof of shipment, expediting an existing order, emergency shipments, product price information and
returns (including warranty returns).
Voice: 1-800-ASK-JNSN [275-5676] (US); 1-800-321-4023 (CA)
FAX: 1-800-356-1191 (US); 1-800-321-4024 (CA)
Support Hours of Operation: Monday–Friday, 6:30 a.m.–5:30 p.m. CST
If you are in the U.S. or Canada, you can take advantage of our toll-free line for technical assistance.
Technical support engineers are available for calls during regular business hours.
1-888-281-3792 Monday–Friday, 7:30 a.m.–5:30 p.m. CST
For emergency assistance, contact Eaton Technical Resource Center
Voice: 877-386-2273 (8:00 a.m.–5:00 p.m. Central Time U.S. [UTC –6])
Fax: 828-651-0549
e-mail: TRCDrivesTechSupport@Eaton.com
(No evening or weekend Customer Service hours).
Johnson Controls Field Support Center
email: CGFieldSupportCenter@jci.com
www.johnsoncontrols.com
LIT-12012316
Effective May 2017
3