JVC Connected Cam GY-HC550U Instructions Manual page 238

Symptom
The time code and user's bit
are not displayed.
The time is not displayed.
The actual recording time is
shorter than the estimated
time.
The two camera recorders are
not synchronized even though
the time codes have been
synchronized. (Z on the Slave
device is not displayed.)
Cannot connect to wireless
LAN.
The View Remote screen turns
black.
The screen flickers.
The screen freezes.
Cannot perform remote
operation.
The clips cannot be uploaded
to the FTP server.
The wireless LAN is
disconnected.
The images and audio sound
during live streaming are
choppy.
GPS signal cannot be
received. A L
The position is not accurate.
A L
238
Troubleshooting
Even in Camera mode or Media mode, the time code and user's bit
0
may not be displayed depending to the type of display.
Is [LCD/VF] B [Display On/Off] B [TC/UB] set to "Off"? To display the
0
date and time, set it to "On".
(A P129 [Display On/Off Item] )
The time is only displayed on the display screen in the Camera mode
0
(during shooting).
(A P159 [Display Screen in Camera Mode] )
Is [System] B [Record Set] B [Time Stamp] set to "On"? To display
0
the date and time, set it to "Off".
(A P154 [ Time Stamp ] )
The recordable time may be shorter depending on the shooting
0
conditions or the subject.
Is the [TC IN/OUT] switch correctly set?
0
(A P81 [Synchronizing Time Code on Another Camera] )
Set [System] B [Record Set] B [Record Format] B [WFrame Rate]
0
such that the two camera recorders have the same frame rate.
(A P151 [WFrame Rate/ GFrame Rate] )
Check the mode of connection and method of setting ([SSID] and
0
[Passphrase] in cases other than WPS).
(A P179 [Wireless LAN connection ("Internal Wireless LAN"A or
"USB"-"Wireless LAN")] )
Even if the Passphrase is wrong, "Completed the Setup Wizard.
0
Please Input the Passphrase into Your Device." may appear at the
browser setting depending on the type of encryption.
Adjust [Passphrase] again.
The network path is congested.
0
Wait a while before refreshing (reloading) the web browser.
Clear the cache in your Web browser.
0
Adjust the [Clip Server] settings.
0
(A P143 [ Clip Server ] )
If a file size limit is set in the FTP server, set the size limit such that it
0
is larger than the maximum size of the recorded clip.
Take necessary action as described in "[List of FTP Transfer Errors]
0
(A P 232)".
The wireless LAN may be disconnected depending on the
0
environment. Change the usage environment.
Connect via wired LAN.
0
(A P179 [Wireless LAN connection ("Internal Wireless LAN"A or
"USB"-"Wireless LAN")] )
Depending on the connection method to the network and connection
0
environment, streaming may not be possible with the encoding bit rate
specified. Please reduce the encoding bit rate.
Signal reception from GPS satellites may be affected by buildings or
0
trees.
Perform positioning preferably at an unobstructed location with a clear
view.
Radio wave reception may be affected by weather conditions such as
0
on a cloudy or rainy day.
The precision error may be up to hundreds of meters if the GPS signal
0
is weak or reflected off surrounding buildings.
Action