Cleaning the Printer
Cleaning the Printer Case
Be sure to turn off the printer, and wipe the dirt off the printer case with a dry cloth or a damp cloth. Be sure
to unplug the AC cable while cleaning.
CAUTION
Cleaning the Inside of the Printer
Epson recommends cleaning the inside of the printer periodically (generally every 6 months) to maintain
print quality. Paper dust or glue from the label paper accumulated in the printer may cause an irregular
paper feed, improper cutting, or paper jams.
Turn on the printer power only after the cleaned area has completely dried.
Thermal head and its surroundings
Turn off the printer and open the roll paper cover. Clean the thermal elements of the thermal head and its
surroundings with a cotton swab moistened with an alcohol solvent (ethanol or IPA).
CAUTION
Thermal head
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Never clean the product with alcohol, benzine, thinner, trichloroethylene, or ketone-
based solvents.
Doing so may damage or break the parts made of plastic and rubber.
• After printing, the thermal head can be very hot.
Let it cool before you clean it.
• Do not damage the thermal head by touching it with your fingers or any hard
object.