Onsite Policies And Procedures; Hardware Part Replacement Procedure; Electrical Safety; Removing And Replacing A Faulty Storage Disk Drive - VERITAS NetBackup 5230 Hardware Service Procedure

Onsite Policies and Procedures

Electrical safety

The static discharged by human bodies can damage static-sensitive components on the boards.
When installing and maintaining the equipment, observe appropriate electrostatic safety precautions
to prevent personnel injuries or device damage.
When operating a device in an electrostatic sensitive area, you must take electrostatic-discharge
(ESD)-preventive measures. These include wearing ESD-preventive gloves, an ESD-preventive wrist
strap, and ESD-preventive clothes to avoid personnel injury or device damage.
To prevent damage to the device, pay attention to the following during operations:
• Do not touch devices with bare hands because ESD from the human body may damage the
electrostatically sensitive elements on a board.
• When dealing with the server or any of the internal components, wear an ESD-preventive wrist
strap, ESD-preventive gloves, and ESD-preventive suit.

Hardware part replacement procedure

Removing and replacing a faulty storage disk drive

This section describes how to remove and replace a faulty storage disk drive from the chassis in a
NetBackup 5230 Appliance and a NetBackup 5240 Appliance.
In both a NetBackup 5230 Appliance and a NetBackup 5240 Appliance, the storage disk drives are
located in slots 4 through 11. In both appliances, slot 11 contains the hot spare disk.
Slots 4 through 11 are noted in the following figures.
NetBackup 5230 Appliance storage disk drive locations
Figure 5
NetBackup 5240 Appliance storage disk drive locations
Figure 6
HSP 108 Storage Disk Drive Replacement: NetBackup 5230, 5240 Appliances
8
5
4
7
6
5 8
4
7
6
11
10
9
11
10
9
3