VERITAS NetBackup 5240 Appliance Product Description page 3

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Technical Support
Technical Support maintains support centers globally. All support services will be delivered
in accordance with your support agreement and the then-current enterprise technical support
policies. For information about our support offerings and how to contact Technical Support,
visit our website:
https://www.veritas.com/support
You can manage your Veritas account information at the following URL:
https://my.veritas.com
If you have questions regarding an existing support agreement, please email the support
agreement administration team for your region as follows:
Worldwide (except Japan)
Japan
Documentation
The latest documentation is available on the Veritas website:
https://sort.veritas.com/documents
Documentation feedback
Your feedback is important to us. Suggest improvements or report errors or omissions to the
documentation. Include the document title, document version, chapter title, and section title
of the text on which you are reporting. Send feedback to:
APPL.docs@veritas.com
You can also see documentation information or ask a question on the Veritas community site:
http://www.veritas.com/community/
Veritas Services and Operations Readiness Tools (SORT)
Veritas Services and Operations Readiness Tools (SORT) is a website that provides information
and tools to automate and simplify certain time-consuming administrative tasks. Depending
on the product, SORT helps you prepare for installations and upgrades, identify risks in your
datacenters, and improve operational efficiency. To see what services and tools SORT provides
for your product, see the data sheet:
https://sort.veritas.com/data/support/SORT_Data_Sheet.pdf
CustomerCare@veritas.com
CustomerCare_Japan@veritas.com

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