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Syn248 Installation and Configuration Guide
Name Recording for the Auto Attendant Directory
The administrator and individual users can create name recordings at the Desksets. When
callers access the Directory through the Auto Attendant, the name recording plays to
confirm the selection.
In order to create a fully functional Auto Attendant Directory, ensure that you also enter
a name for every extension. See
To create consistent Auto Attendant name recordings for incoming callers, ask Deskset
users to state their name slowly, clearly, and at a reasonable volume. You may also
recommend that users state both their name and extension number to assist incoming
callers further.
You are limited to a 10-second recording. Recording stops automatically if you
exceed the limit.
To record, play, or delete a personal name:
1. Press MENU, then 2, then 1, and then 2 to display the Name Recording menu. The
Play
recorded.
2. Pick up the handset and press
3. Press
4. Press
5. Press CANCEL to return to the Message Greetings menu.
System Configuration
"Extension Basic Settings" on page
and
soft keys do not appear if the name has not already been
Delete
Record
when finished.
Stop
to review the recorded name or press
Play
38
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47.
. The
key changes to
Record
to delete the greeting.
Delete
.
Stop
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Troubleshooting
