Colorjet Polo Turbo Installation And Troubleshoot Manual
  1. Manuals
  2. Brands
  3. Colorjet Manuals
  4. Printer
  5. PoloTurbo
  6. Installation and troubleshoot manual

Colorjet Polo Turbo Installation And Troubleshoot Manual

Hide thumbs Also See for Polo Turbo:
Table of Contents

Advertisement

Quick Links

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Polo Turbo and is the answer not in the manual?

Questions and answers

Vijay
March 16, 2025

my colorjet polo turbo machine driver missing how to download

0

Subscribe to Our Youtube Channel

Related Manuals for Colorjet Polo Turbo

Summary of Contents for Colorjet Polo Turbo

  • Page 3 This guide serves as the reference tool which guides the service engineer how to install the POLO TURBO machine without anyone else assistance. The information provided in this document ensures its uniqueness and language quality.

  • Page 4: Table Of Contents

    Save to Printer ..............................27 Ripping and Printing Software Installation ......................27 12. Head Alignment ............................... 28 Calibration Wizard ............................29 Step Calibration .............................. 32 Mechanical Checks ............................33 Horizontal Calibration ............................ 35 13. Do’s and Don’t..............................38 POLO TURBO Page | 1...
  • Page 5 Heater Not Working ............................50 Lines In Print............................... 50 Some Head Nozzles Not Firing ........................... 53 Take-Up Not Working ............................53 Media Supply Not Working in Auto/Manual ..................... 54 Complete Head Not Firing..........................55 16. Error Handling ..............................56 POLO TURBO Page | 2...

  • Page 6: Site Layout

    1. Site Layout The Dimension of the Machine is shown in the image below: Fig 1: Displaying the Machine Dimension POLO TURBO Page | 3...

  • Page 7: Site Preparation

    Supporting Software Requirements The Supporting Software Requirements are given as follow: Table 2: Supporting Software Requirements Requirements Specifications Printer Driver Provided by ColorJet Printer Software Provided by ColorJet RIP Software Provided by ColorJet Tool Requirements The Tool Requirements for printer installation are given as follow: ...

  • Page 8: Safety Precautions

     The distance of the PC from the machine should not be more than 2-3 feet Note: Ensure that the earth point for the Printer and PC should be same for the safety of interfaces. POLO TURBO Page | 5...

  • Page 9: Preparation Before Installation

     Keep the consumables like media and inks, ready in advance to avoid any delay in installation.  While placing the machine, check the labels on the box "right and left" and “front and rear”. POLO TURBO Page | 6...

  • Page 10: Handling Precautions

    Perform nozzle test every time while start printing o Appropriately calibrate the Print Head for high-quality printing  o Use recommended ink only o Don’t shake the ink bottle o Store ink in the mentioned site area to avoid dry or damage POLO TURBO Page | 7...

  • Page 11: Unpacking And Unloading The Printer Box

    Step 6: Remove the U clamps (at 8 places) fixed between machine and pallet from four corners of the Truss Bridge, using the 24mm Spanner. Step 7: Lift the machine using fork lift and place it on the even or leveled floor. POLO TURBO Page | 8...

  • Page 12: Getting The Printer Ready

    Step 5: Move the carriage gently to check, if the carriage path is free from obstacles. Step 6: Mount LCD monitor using the screws fixed at back side of the monitor. Step 7: Connect computer system to the monitor and machine. POLO TURBO Page | 9...
  • Page 13 Step 14: Install the Print Head, please refer to the Head Installation section to install the Print Head. Step 15: For test printing, perform the Nozzle Test and verify the result. Now, the printer gets ready for use. POLO TURBO Page | 10...

  • Page 14: Ink Filling

    Step 3: Fix the sub ink tank connectors to the ink refilling pins on the Head Board, as shown below: Connectors Fig 6: Displaying the Mapping with Head Board Note: Please make sure that connectors are attached as per the above shown diagram to avoid the ink overflow situation. POLO TURBO Page | 11...
  • Page 15 Fig 7: Displaying the Ink Sub Tank Note: Please make sure that the color sequence of filled ink is as per the above shown image. If ‘K’ is connected to Head Board, then software shows pumping Black. POLO TURBO Page | 12...

  • Page 16: Head Installation

    Step 3: Remove the Nozzle Cap from the Print Head (Refer to Fig 9). Note: Don’t put the Print Head (nozzle facing) on the rough or dusty surface. Step 4: Mount the Print Head in the slot on the Head Plate (Refer to Fig 10). POLO TURBO Page | 13...
  • Page 17 Step 6: Fix the Ink Sub Tank pipe into the other end of the Ink Inlet, as shown below: Fig 11: Connecting the Ink Sub Tank Pipe Step 7: Remove the cap of the Air Releasing Pipe (Refer to Fig 12). POLO TURBO Page | 14...
  • Page 18 Step 10: Insert one end of the head cable on the top of the Print Head by following the arrow mark, as shown in the image below: Arrow Mark Fig 13: Inserting the Head Cable on the Top of Print Head Note: While inserting the head cable, the machine must be Switch OFF. POLO TURBO Page | 15...
  • Page 19 Step 14: Perform the Head Blotting to gently clean the Print Head. The Head Blotting is shown in the image below: Fig 15: Displaying the Head Blotting Step 15: Perform the Nozzle Test to check the nozzle status of all the Print Heads. Now, the Print Head gets installed. POLO TURBO Page | 16...

  • Page 20: Head Height Adjustment

    10. Head Height Adjustment In POLO TURBO, head height can be adjusted using the Head Height knob, as shown below: Fig 16: Adjusting the Head Height To adjust the head height, move the knob in clock-wise or anti-clockwise direction as per the requirements or media thickness.

  • Page 21: Installing The Printer Manager

    Step 2: Copy and paste the Printer Manager software from the CD to the secure location. Step 3: Double-click on the Printer Manager software (.exe file) icon, as shown below: Fig 17: Starting the Printer Manager Installation POLO TURBO Page | 18...
  • Page 22 Manager window appears on the screen, as shown below: Fig 19: Displaying the Printer Manager Window Note: USB driver is automatically installed with the Printer Manager software. If not, then follow the below given steps. POLO TURBO Page | 19...
  • Page 23 Step 8: Select the Device Manager option from the Computer Management window (Refer to Fig 21). The Device Manager and its related options get expanded on the middle pane of the Computer Management window, as shown below: Fig 21: Displaying the Device Manager Screen POLO TURBO Page | 20...
  • Page 24 The Update Driver Software window appears, as shown below: Fig 23: Displaying the Update Driver Software Window Step 12: Select the Browse my computer for driver software option from the Update Driver Software window (Refer to Fig 23). POLO TURBO Page | 21...
  • Page 25 Step 14: Click on the OK button to start the driver update process (Refer to Fig 24). The process gets started for updating the driver software and the process progress screen appears, as shown below: Fig 25: Displaying the Process Progress POLO TURBO Page | 22...

  • Page 26: Printer Manager Settings

    This option enables users to update the default settings of the printer viz. Print, Move, Preference, and Calibration. To open the Setting window, click on the Main MenuSettingEdit path. The Setting window appears on the screen, as shown in the image below: Fig 27: Displaying the Setting Window POLO TURBO Page | 23...
  • Page 27 Print command. The Move tab is shown in the image below: Fig 28: Displaying the Move Tab Using the Move tab, the Y Speed can be updated as per the requirements. POLO TURBO Page | 24...

  • Page 28: Head Voltage Settings

    Follow these steps to update the head voltage: Step 1: Click on the Main MenuToolsReal Setting path, as shown in the image below: Fig 30: Selecting the Real Setting Option The Temperature window appears on the screen. POLO TURBO Page | 25...
  • Page 29 Fig 32: Displaying the Head Voltage Printed on the Print Head Step 3: After specifying the head voltage, click on the Apply To Board button and then, on the Ok button to apply the settings (Refer to Fig 31). POLO TURBO Page | 26...

  • Page 30: Save To Printer

    720 x 1080 720 x 1440 Color Profile After installing the Printer Manager software, first install the Color Profile using the CD provided with the machine. Moreover, you can also download the color profile from www.colorjetgroup.com. POLO TURBO Page | 27...

  • Page 31: Head Alignment

    The above shown bracket is placed in 8 Heads machine using which one can align Print Head by adjusting the left, right, and center screws. Let’s discuss the above mentioned checks and calibration one by one in details. POLO TURBO Page | 28...

  • Page 32: Calibration Wizard

    Calibration Wizard Print Heads should be calibrated to ensure good printing quality. To open the Calibration Wizard, click on the Main MenuToolsCalibration Wizard path, as shown below: Fig 35: Selecting the Calibration Wizard Option POLO TURBO Page | 29...
  • Page 33 Based on the above figure, the list of mechanical checks appears and as per these checks, Print Heads need to be adjusted with the help of tools provided. The list of mechanical checks are given as below:  Angle Check  Vertical Check POLO TURBO Page | 30...
  • Page 34 When you press the Next button, you are redirected to the Calibration Wizard, as shown in the below image: Fig 37: Displaying the Printer Calibration Options Let’s discuss each test and their result one by one in the upcoming section. POLO TURBO Page | 31...

  • Page 35: Step Calibration

    Step 3: Click on the => icon (Refer to Fig 38) on the Step Calibration window. The correction value result will be reflected in the Step field (Refer to Fig 38). The same step value will also be displayed in the Steps field on the Quick Access Toolbar. POLO TURBO Page | 32...

  • Page 36: Mechanical Checks

    When there is angular error in a head’s placement, the line formed by a particular Print Head will appear broken, as shown in the image below: Fig 40: Defect in Angle Check Let’s discus the next vertical check. POLO TURBO Page | 33...
  • Page 37 Yellow) with the reference color (Magenta). Note: During the mechanical checks, it may possible that it will disturb the angle check or vertical check. Thus, repeat the mechanical check until the perfect alignment condition is achieved. POLO TURBO Page | 34...

  • Page 38: Horizontal Calibration

    “0” which means you need not to correct the bi-direction value. Sometimes, the correction value can either positive or negative. If the correction value is positive, then you need to add it in the current bi-direction adjust value or subtract the same if negative. POLO TURBO Page | 35...
  • Page 39 “0” position, but at some other point on the calibration scale. The position at which the test head aligns perfectly with the reference head, indicates the error in position. The Left Calibration Result is shown in the image below: Fig 43: The Horizontal Left Check POLO TURBO Page | 36...
  • Page 40 The Right Calibration Result is shown in the image below: Fig 44: The Horizontal Right Check POLO TURBO Page | 37...

  • Page 41: Do's And Don't

    Don’t leave the Print Head without capping  Don’t apply much pressure on the Print Head during installation  Don’t carry out head alignment and calibration without using magnifying lens  Avoid head damage due to media and Print Head confliction POLO TURBO Page | 38...

  • Page 42: Maintenance

    Step 2: Hold it from one end such that other end remains flexible and extra pressure is not getting applied on the heads. Step 3: Wet the other end of the tissue paper with solvent. Step 4: Wipe it softly once, to soak all residue inks on the nozzle plate. Now, the Print Head gets wiped. POLO TURBO Page | 39...
  • Page 43 Leaving head plate uncapped while printer off, will block nozzles permanently due to ink solidification.  Color bar should always be enabled while printing and idle spray should always be enabled for long life of the Print Head. POLO TURBO Page | 40...

  • Page 44: Troubleshooting Guide

    Check the 24 V Power Supply on Head Board connector, if there is no power, then check cable continuity and replace it, if required. The Power Supply is shown in the image below: Power Supply Fig 46: Displaying the Power Supply POLO TURBO Page | 41...
  • Page 45 5. Check sensor position with respect to scale. Case 5: Main Board is Faulty or it’s Settings are Incorrect a) No power on Main Board b) Check power 24V and 5V on Main Board c) Replace the Main Board, if faulty POLO TURBO Page | 42...
  • Page 46 Release the Emergency Button, if pressed. b) Check 220V on emergency. Case 8: Place Jumpers on the Main Board, if not available. Case 9: Connect LVDS properly. Case 10: Use compatible pulley by contacting Head Office. POLO TURBO Page | 43...

  • Page 47: Printer Manager Not Showing "Ready

    7. Check I/P and O/P voltage in 24V SMPS (16.5 A) on full load. Voltage drop, if any. Remedial Actions: Case 1: Tighten the USB cable or replace it, if required. Case 2: Use compatible and small size images for printing. Case 3: Connect the ground wire to the system. POLO TURBO Page | 44...
  • Page 48 Case 5: Replace the Pulley or carriage Belt Carriage Belt Procedure: Steps to replace the Carriage Belt: a. Loosen the belt tensioner screws, as shown below: Belt Tensioner Screws Fig 52: Loosing the Tensioner Screws POLO TURBO Page | 45...
  • Page 49 Pulley Shaft Fig 54: Pressing Pulley Shaft c. Remove the Pulley and replace it by reversely following the above mentioned steps. Double Pulley Procedure: a. Remove the Carriage belt (Refer to Carriage Belt replacement steps). POLO TURBO Page | 46...

  • Page 50: Print Margin Is Shifting Or Junk Printing

    Case 1: Clean the Encoder Scale. Case 2: Clean the Encoder Sensor. Case 3: Check for any wear & tear in the pulley or belt and replace it, if required (please refer to the “Carriage Stops During Printing” section) POLO TURBO Page | 47...
  • Page 51 Fig 56: Displaying the Data Cable Connected to the Main Board 2. Loose all the screws of the data cable connected to the Head Board, as shown below: Data Cable Screw Fig 57: Displaying the Data Cable Connected to the Head Board POLO TURBO Page | 48...

  • Page 52: Print Is Blur (Not Sharp)

    Case 3 & 4: Use only the recommended ink and stored it in favorable environment conditions. Case 5: Feed the Head Voltage value as mentioned in the Print Head. Case 6: Correct the step calibration using the Step Calibration section. POLO TURBO Page | 49...

  • Page 53: Heater Not Working

    4. Y motor connectors are loosely connected either motor side or Main Board 5. Motor belt is loose/slipping 6. Pulley is loose in its shaft 7. Grit Roller Shaft movement is not smooth or stucking 8. Feed Motor or driver is faulty POLO TURBO Page | 50...
  • Page 54 Case 8: Replace the Feed Motor or driver, if faulty. Procedure: Steps to replace the Feed Motor: 1. Loosen all the four screws on the motor to loose the Pulley, as shown below: Fig 59: Loosing Screws on the Motor POLO TURBO Page | 51...
  • Page 55 Fig 60: Loosing the Grab Screw 3. Remove the pulley and its belt. 4. Remove the Feed Motor, as shown below: Fig 61: Removing the Feed Motor 5. Replace the Feed Motor by reversely following the above mentioned steps. POLO TURBO Page | 52...

  • Page 56: Some Head Nozzles Not Firing

    Case 3: Adjust take-up pipe locking bracket knob loose or replace the Take Up Roller Gear. Case 4: Replace the Take Up Controller/Motor, if required. Case 5: Replace the Capacitor. Case 6: Tight the Take Up Rotary switch, if loose. Otherwise replace the same. POLO TURBO Page | 53...

  • Page 57: Media Supply Not Working In Auto/Manual

    Case 6: Tighten the Rotary Rev/Fwd switch connection, if loose. Otherwise, replace it. Case 7: Check and replace the capacitor, if required. Case 8: Replace the Supply Motor. Case 9: Replace the Media Sensor. Case 10: Replace the SSR 10amp switch. POLO TURBO Page | 54...

  • Page 58: Complete Head Not Firing

    Case 3: Check the connectors and connect them properly. Case 4: Inform to the Head Office Case 5: Replace the Head or Head Board or Main Board by contacting to the Head Office. Case 6: Refill the Ink Sub tanks, if empty. POLO TURBO Page | 55...

  • Page 59: Error Handling

    USB and common earthing related 40020001 Data header error. issue. Kindly refer to the error code 40020009 Image too width. 400100D1. 4002000C Head board Step 1 Initialization problem. 4002000E LVDS Error Check the data cable and power supply. POLO TURBO Page | 56...
  • Page 60 Kindly refer to the error code 40030000 USB communication error 4002001A. Printer id not supported! Please upgrade Please upgrade the software and 40030006 software! replace the main Board. 40030009 PRT resolution mismatch with printer resolution! Incorrect Print Mode is selected. POLO TURBO Page | 57...
  • Page 62 For Any Query Please Contact Us www.colorjetgroup.com Call us on +91-120-4548195 Email on info@colorjetgroup.com For Ink Enquiry:- sales@colorjetgroup.com For Support:- support@colorjetgroup.com...

Table of Contents