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This manual serves as the reference tool which guides their customers how to use or operate the Neptune machine without anyone else assistance. The information provided in this document ensures its uniqueness and language quality.
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Maintenance of Machine Motion Parts ......................40 Equipment Cleaning ............................40 Power System Maintenance ..........................40 Control System Maintenance ..........................40 Ink Supply System Maintenance ........................40 13. Troubleshooting ............................... 41 14. Error Code Specifications ..........................43 Neptune Page 3 of 45...
Thus, this document is designed to facilitate both types of users. 2. Machine Specifications Machine Specifications are shown in the table below: NEPTUNE Printing Technology Drop on demand, Piezo Electric Inkjet Print Heads...
CD Drive CD Rom R/W Drive Supporting Software Table 2: List of Supporting Software Parts Software Operation system Windows 7/10 Driver of print card Provide by ColorJet CD Operating Software of printer Provide by ColorJet CD Neptune Page 5 of 45...
4-5 ohms. The distance of the PC from the machine should not be more than 2 -3 feet. Note: It should be ensured that the earth point for the Printer and the PC is same this is important for the safety of the interfaces. Neptune Page 6 of 45...
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The Earth Connection for the system should be shown in the drawing: Monitor Line Line Distribution Neutral Board Neutral Printer Earth Separate Earth Schematic Connection of Power Fig 1: Displaying the Earth Connection Neptune Page 7 of 45...
4. Machine Overview Front View The Front View of the machine is shown as below: Fig 2: Displaying the Front View of Neptune Table 3: Different Parts of Neptune 1. Switch Panel 2. Emergency Button 3. USB Port 4. Heater (Pre and Post) Panel 5.
Back View The Back View of the machine is shown as below: Fig 3: Displaying the Back View of Neptune Table 4: Different Parts of the Machine 1. Media Lever 2. Machine Power Switch 3. Heater Switch 4. Fwd/Rev Switch...
Pre-Heater: Display and control the pre heater temperature. • Post Heater: Display and control the post heater temperature. • Bed Vacuum: Control the bed vacuum blower speed to hold media firmly over the printing bed. Neptune Page 10 of 45...
Print Area, DPI, Pass, and more. • Job Preview: Show the job preview as well as print progress in this area. • Job List: Displays the thumbnail preview of added jobs. • Error message: Displays the system generated error messages. Neptune Page 11 of 45...
Printer Manager software. • Edit: Using this option, you can edit the previously made settings of Printer. On clicking the Edit option, the Setting window with Printer, Move, Preference, and Calibration tabs appears on the screen. Neptune Page 12 of 45...
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Placement: Enable or disable the color bar and its placement viz. left, right, or both. o Height same with image: If enabled, the height of the color bar is same as the image height. Neptune Page 13 of 45...
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Fig 9: Displaying the Move Tab Note: X and Y manual moving speed can be selected using the Move tab. The Preference Tab is shown in the image below: Fig 10: Displaying the Preference Tab Neptune Page 14 of 45...
Calibration Wizard: Using this option, you can perform different types of calibration viz. Angle Check, Vertical Check, Nozzle Check, and more. For more details, please read the “Calibration Wizard” section carefully. • Auto stop pump ink when time out: Enable or disable the pump automatically when time out occurs. Neptune Page 15 of 45...
Help Menu The Help menu option is shown in the image below: Fig 13: The Help Menu Option • About: Enable to view the details about Printer Manager software viz. software version and copyrights. Neptune Page 16 of 45...
Step 1: Lift up the Media Lever, as shown below: Fig 14: Lifting Up the Media Lever Step 2: Unwind the media roll to reach near the platen and hold it. Step 3: Insert the taken-out media between the platform and the pinch roller. Neptune Page 17 of 45...
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Check the Waste Bottle and empty it, if required. • Check the ink level in main tanks and refill it, if required. The Media Loading Path of the machine is shown with help of line diagram: Fig 15: Displaying the Media Path Neptune Page 18 of 45...
Step 2: Fill recommended ink in main ink tank (as per the color sticker) as per the requirement, as shown below: Fig 16: Filling Ink in Main Ink Tank Ink gets filled in the Sub tanks shown below: Fig 17: Refilling Ink in Sub Tanks Neptune Page 19 of 45...
Note: The length of the password field must be of 16 digits. Step 3: After feeding the passwords, click on the Set button (Refer to Fig 19). Step 4: Click on the Exit button to close the Password window (Refer to Fig 19). Neptune Page 20 of 45...
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Note: When “First Warning” appears, kindly contact Head Office with the following screen: • Password Screen (Refer to Fig 19) • About Screen Fig 20: Displaying the About Us Screen Neptune Page 21 of 45...
To check the nozzle, click on the Check Nozzle icon available on the Quick Access Toolbar, as shown below: Fig 22: Clicking the Check Nozzle Icon In case of blockages, refer to the Head Cleaning section to perform head cleaning before proceeding to other calibration steps. Neptune Page 22 of 45...
Note: Mechanical checks are only performed by the Service Engineer. Calibration Wizard Print Heads should be calibrated to ensure good printing quality. To open the Calibration Wizard, click on the Main Menu→Tools→Calibration Wizard path, as shown below: Fig 23: Selecting the Calibration Wizard Option Neptune Page 23 of 45...
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Fig 24: Displaying the Calibration Wizard Click on the Next button to redirect to the software calibration screen, as shown in the below images: Fig 25: Displaying the Printer Calibration Options Note: Base Step value should be 64150. Neptune Page 24 of 45...
“0” position, but at some other point on the calibration scale. The position at which the test head aligns perfectly with the reference head, indicates the error in position. Neptune Page 25 of 45...
Step size needs to be adjusted for multiple factors like thickness and roughness of the print media etc. Step calibration should be used to fine adjust the step size and has to be done for each desired pass. Step value can be adjusted using the Steps field, as shown below: Neptune Page 26 of 45...
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Step 3: Click on the => icon (Refer to Fig 29) on the Step Calibration window. The correction value result will be reflected in the Step field (Refer to Fig 29). The same step value will also be displayed in the Steps field on the Quick Access Toolbar. Neptune Page 27 of 45...
Fig 32: Displaying the Origin Value Now, the printing origin gets set. Additionally, you can also enter the print origin value manually in the Origin X field under the Print Parameter section. Neptune Page 28 of 45...
Note: The selection of passes depends on the DPI. • Speed: Choose the printing speed like High Speed, Medium, and Low. • Medium Speed: Set the Y printing speed viz. Standard Speed and Low. Neptune Page 29 of 45...
Step 2: Navigate to the location where the image file with extension “.prt” and “.prn” is stored (Refer to Fig 35). Step 3: Click on the Open button to add the file into the Job List area, as shown below: Fig 35: Adding the Job Neptune Page 30 of 45...
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On selecting the Add Job option, the Open window appears and follow the above-mentioned steps to add more jobs. Note: To delete the selected job, click on the Delete job icon on the Quick Access Toolbar. Neptune Page 31 of 45...
Copies: Feeding any number of copies will repeat the prints in Y direction. Careful, the Print will stop and restart after each copy. Foot note: You can add footnote printing with each printed image. Parameters required can be selected. Neptune Page 32 of 45...
Now, you can print an image on the selected media simply by clicking on the Print Job button available on the Quick Access Toolbar, as shown below: Fig 40: Issuing the Print Job Command Neptune Page 33 of 45...
Similarly, you can abort the process by right clicking on the selected Job in the Job List area and select the Abort Job option from the context menu. Note: Keyboard shortcut for pausing and resuming is Ctrl+TAB. Neptune Page 34 of 45...
Head Purging Head purging refers to the method in which heads are cleaned by forcing pressurized ink through the nozzles. In the Neptune printer, head purging buttons for each color are available on the carriage, as shown in the below figure:...
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Leaving head plate uncapped while printer off, will block nozzles permanently due to ink solidification. • Color bar should always be enabled while printing and idle spray should always be enabled for long life of the Print Head. Neptune Page 36 of 45...
To perform head spraying, click on the Spray button available under the Quick Access Toolbar, as shown below: Fig 44: Displaying the Spray Button Neptune Page 37 of 45...
Note: Careful while doing this process. the nozzles must not be touched/scratched during this process Fig 46: Engaging the Night Plate with Head Plate Now, Print Heads are capped properly and protected from being dried. Neptune Page 38 of 45...
Don’t leave the Print Head without Night Plate • Don’t apply much pressure on the Print Head during installation • Don’t carry out head alignment and calibration without using magnifying lens • Avoid head damage due to media and Print Head confliction Neptune Page 39 of 45...
Check for leakage between joint & ink tank and joint & valve settings. • Check for damages on ink tubes. • Check Ink impurities in the ink tanks as this will affect the ink supplying. Neptune Page 40 of 45...
No ink in dampers Print Not Drying • Dryer Fan switch is OFF Media Touch Head Plate/Base • Bed suction power is OFF/ Bed Vacuum Regulator settings not correct • Media roll is not in proper shape Neptune Page 41 of 45...
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Check the ink and air pipe for any cuts or loose connection • Check main ink tank for ink MEDIA SUPPLY NOT WORKING • Supply switch is not ON • Media is not in sensor range Neptune Page 42 of 45...
Password. 0402000E Last Warning: 1 hours left in the completion of Please request a new password the current Time Limit Password. After 1 hour, from the dealer the printing process gets stopped. Neptune Page 43 of 45...
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For Any Query Please Contact Us www.colorjetgroup.com Call us on +91-120-4548195 Email on info@colorjetgroup.com For Ink Enquiry:- sales@colorjetgroup.com For Support:- support@colorjetgroup.com...
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