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Foreword This user manual is briefly describing the operational aspects of the POLO HQ machine. In this document, the step-wise instructions for handling various aspects of the machine with visual screens are provided for easy and better understanding. It also describes the error messages encountered while working with the machine with appropriate remedial actions required to be taken by the user.
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Table of Contents 1. About Document ..........................4 Purpose............................4 Intended Audience ......................... 4 2. Printer Overview ..........................5 Front View of the Printer ....................... 5 Back View of the Printer ......................... 6 Control Panel Details ........................7 4. Getting Familiar with Printer Manager Interface ................9 5.
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Pausing and Canceling Printing ....................26 8. Head Cleaning ..........................27 Head Purging ..........................27 Head Blotting ..........................27 Head Spraying ..........................29 9. Shutdown & Capping the Print Head ................... 30 10. Maintenance ..........................31 Print Head Maintenance ......................31 Daily maintenance ........................
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1. About Document Purpose The purpose of this document is to guide and educate the targeted audience about the Printer and its Printer Manager software so that they can easily and effectively handle as well as use it as per their requirements.
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2. Printer Overview Front View of the Printer The Front View of the printer is shown below: Figure 1: Front View Table 1: Different Parts of the Printer 1. Front Glass Door 2. LCD Monitor 3. Emergency Button 4. Power ON/OFF Button 5.
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Back View of the Printer The Back View of the printer is shown below: Figure 2: Back View Table 2: Different Parts of the Printer 15. Waste Bottle Tank 16. Main Ink Tank 17. Pre-Heater 18. Pinching Roller / Vinyl Supply Roller 19.
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Control Panel Details The Control Panel Screen is shown below: Emergency Switch Power Button Control Panel Commands Figure 3: Control Panel Screen Control Panel Commands are shown in the image below: Post Heater Head Power Pre-Heater Supply Auto/Manual IR Heater Supply Rev./Fwd Take-up Rev./Fwd Bed Vacuum...
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The description of different parts of the machine is given below: • Emergency Switch: Enable to Switch OFF the printer in any emergency. • Switch ON/OFF: Switch ON/OFF the printer. • Head Power: Switch ON and OFF the head power. •...
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4. Getting Familiar with Printer Manager Interface The User Interface of the Printer Manager software is shown below: Window Controls Quick Access Toolbar System Status Print Parameters Job Preview Job Information Job List Error Information Figure 5: User Manual of Printer Manager Main Menu The description of the Printer Manager window is given as below: •...
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5. Main Menu Options The Main Menu options are shown in the image below: Figure 6: Main Menu Options Setting Menu The Setting menu options are shown in the image below: Figure 7: Setting Menu Options • Save: Using this option, you can save the default settings of the machine. When you save the settings, an xml file will be created for further references.
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Figure 8: Setting Window Describing the different sections of the Setting window, as given below: • Print setting o Auto skip white: Enable to auto skip the white space in the image during printing. o Step Time: Set the time interval of the feed motor during printing. o Job Space: Set space between multiple jobs.
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o Print Pre-spray Time: This is the duration of spray before the start of print. o Idle Spray: Spray during carriage at home position. This option must be enabled. o Spray Before Print: This option enables spray before the start of print. The Move tab is shown in the image below: Figure 9: Move Tab The Preference Tab is shown in the image below:...
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Tools Menu The Tools menu options are shown in the image below: Figure 12: Tools Menu Option Description of different commands of Tools menu are given as below: • Password: This option enables to feed the time and language passwords of the printer. •...
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6. Getting Ready for Printing Switch ON Procedure Follow these steps to switch ON the printer: Step 1 Check the Waste Bottle. Step 2 Check Ink Level. Step 3 Maintain the room temperature. Step 4 Move the carriage manually away from the home position. Step 5 Switch ON the printer from the main power or board.
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Figure 15: Installing the Media Clamp Step 8 Pull enough media so that it reaches the Take Up roller (or let the media down by issuing the Print command). Step 9 Paste the front edge of the media on the Core. Step 10 Turn on the Take Up System and observe the media direction (either reverse or forward), as shown below:...
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Figure 17: Media Loading Path Ink Filling Please use the recommended ink in the printer for high printing quality and long life of Print Head. Follow these steps to fill the ink in the printer Step 1 Switch on the printer. Step 2 Fill the recommended ink in each main ink tank as per the color stickers, as shown below: Figure 18: Ink Tank...
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7. Printing Nozzle Testing Before starting with calibration tests, the Print Heads should be checked for blockage. Each Print Head has multiple tiny nozzles through which ink drops emerge and get deposited onto the print medium. Any nozzle blockage can compromise the print quality by forming discolored horizontal streaks or bands.
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Calibration Wizard Print Heads should be calibrated to ensure good printing quality. To open the Calibration Wizard, click on the Main Menu→Tools→Calibration Wizard path, as shown below: Figure 22: Calibration Wizard Option This should bring up the calibration wizard which is shown below: Figure 23: Calibration Wizard Click on the Next button to redirect to the software calibration screen, as shown in the below images:...
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Figure 24: Printer Calibration Options Horizontal Calibration Horizontal Calibration checks the bi-directional, left, and right alignment and corrects it by adding or subtracting the correction value from the default set value. It must be performed for each print mode, whichever is required. Let’s discuss each type of horizontal test one by one. Bi-direction Calibration Bi-directional calibration is performed to achieve dot placement accuracy between the “Left to Right”...
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Left to Right and Right to Left Calibrations Left to Right Calibration is performed to achieve dot placement accuracy of all colors (Black, Cyan, and Yellow) with respect to Magenta during the carriage’s left-to-right print sweep. Similarly, Right to Left calibration is used to achieve dot placement accuracy during the carriage’s right-to-left sweep.
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To view the Step Calibration result, click the Next button (Refer to Fig 25) until the Step Calibration screen appears and then click on the Print button. The Step Calibration result image is shown below: Figure 28: Output of the Step Calibration From the above figure, you get the accurate step adjust correction value.
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Step 1 Move the carriage to the position from where you want to start the printing by clicking on the left and right buttons on the Quick Access Toolbar, as shown below: Figure 30: Adjusting the Carriage Position Step 2 After positioning the carriage, click on the Set print origin icon on the Quick Access Toolbar, as shown below: Figure 31: Set Print Origin Option...
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Figure 34: Add Job Button The Open window appears on the screen. Step 2 Navigate to the location where the image file with extension “.prt” and “.prn” is stored (Refer to Fig 32). Step 3 Click on the Open button to add the file to the Job List area, as shown below: Figure 35: Adding the Job Now, the selected image appears in the Job List area, as shown below: Figure 36: Added Job and Their Details...
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Once a file has been added its information such as file path, size, resolution, and number of passes can be viewed in the Job Information area. User can also add a job simply by right clicking on the Job List area and selecting the Add Job option from the context menu, as shown below: Figure 37: Context Menu On selecting the Add Job option, the Open window appears, and follow the above-mentioned steps to add more jobs.
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Step 5 After making the desired changes, click on the OK button to apply the settings, as shown below: Figure 39: Edit Job Form Window Similarly, you can click on any other option and its related options get enabled in the right pane of the Edit Job form.
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You can print an image on the selected media simply by clicking on the Print Job button available on the Quick Access Toolbar, as shown below: Figure 40: Print Job Command After issuing the Print command, the printing gets started and its progress details are displayed in the Job Information area, as shown below: Figure 41: Printing Details Pausing and Canceling Printing...
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Head purging refers to the method in which heads are cleaned by forcing pressurized ink through the nozzles. In the POLO HQ printer, head purging buttons for each color are available on the carriage, as shown in the below figure:...
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Step 2 Spread the cloth tissue on the open palms and insert hands below the print head position, without touching the Nozzle Plate. Figure 44: Cloth Tissue Step 3 Gently touch the nozzle plate using the clean and fresh cloth tissue at two different positions.
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Note: Scratches created on the nozzle surface will damage the head. Sometimes, the damage is not visible to the naked eye, and the nozzle check is clear, but the nozzles get blocked after printing for some time. Scratches change the firing angle of drops and cause inks to pile up near nozzles during printing, which blocks the head firing after some time.
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9. Shutdown & Capping the Print Head Capping refers to the process of protecting the Print Head from becoming dry. Perform the following steps to cap the Print Head: Step 1 Clean the capping area. Step 2 Fill the capping pads with solvent, as shown below: Capping Slots Figure 47: Capping Station Step 3...
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10. Maintenance Print Head Maintenance Print Head is an important and delicate part of the printer. Thus, it must be handled with care to ensure the long life of the Print Heads. For Print Head maintenance, the following instructions should be taken care of: •...
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11. Troubleshooting PRINTER NOT INITIALIZING • Encoder scale has ink stains (print shows vertical color bands) • Encoder sensor is not cleaned • Emergency button is pressed PRINTER MANAGER NOT SHOWING “READY” • USB cable is not connected to the computer or loose •...
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• Check if any air lock or no ink in the ink pipes • Check the ink and air pipe for any cuts or loose connection TAKE – UP NOT WORKING • Take-up switch is not ON • Take-up regulator is in the OFF position MEDIA SUPPLY NOT WORKING •...
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12. Error Code Specifications Error Code Error Description Remedial Action 04020008 Wrong input or forbidden character in the Re-input the Correct Time Limit Time Limit Password field. Password Field 04020009 Illegal Time Limit Password. Re-input the Correct Time Limit Password Field 0402000A Time Limit Password and Manufacturer ID Re-input the Correct Time Limit...
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For Any Query Please Contact Us www.colorjetgroup.com Call us on 7217885728 Email on info@colorjetgroup.com For Ink Enquiry: - sales@colorjetgroup.com For Support: - support@colorjetgroup.com...
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