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Summary of Contents for Colorjet NEPTUNE
- Page 2 This guide refers as the reference tool which guides the service engineer how to install the NEPTUNE machine without anyone else assistance. The information provided in this document ensures its uniqueness and language quality.
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Page 3: Table Of Contents
Horizontal Calibration ......................... 32 12. Do’s and Don’t............................34 13. Maintenance ............................35 Print Head Maintenance ......................... 35 Head Purging ............................35 Head Spraying ............................37 14. Troubleshooting Guide ......................... 38 15. Error Handling ............................42 NEPTUNE Page 2 of 45... -
Page 4: Site Layout
Intel Dual core 2 GB or greater Enhanced IDE 360 GB Video Resolution 1024x768 16-bit Color USB Port USB 2 ports Minimum (2.0) Internal PCI Slot 1 for Interface card CD Drive CD Rom R/W Drive NEPTUNE Page 3 of 45... -
Page 5: Supporting Software
Table 2: List of Supporting Software Parts Software Operation system Windows 7/10 Driver of print card Provide by ColorJet CD Operating Software of printer Provide by ColorJet CD Site Requirements The site requirements are given as below: • Dimension of printer: LxWxH 4500 x 1000 x 1400 MM •... -
Page 6: Proper Earthing
The printer should be installed in a clean, dust-free environment, with temperature and relative humidity range which are given as below: • Power ON: Temperature : 18 to 28 Humidity : 20 to 60%RH (Non-condensing) • Power OFF: Temperature: 5 to 40 Humidity : 20 to 80%RH (Non-condensing) NEPTUNE Page 5 of 45... -
Page 7: Safety Requirements
• Keep the consumables like media and inks ready in advance to avoid any delay in installation. • While assembling, check the labels on the box "right and left" and “front and rear”. NEPTUNE Page 6 of 45... -
Page 8: Unpacking The Printer
The Neptune machine is packed into two iron pallets. One pallet is used for packing the upper body of the machine and other for cabinets. -
Page 9: Assembling The Printer
Step 3: Tight all the Allen Bolts of M10 x 20 with M10 Washer to fix the Truss at both cabinets (8 Allen Bolts on each cabinet), as shown below: Fig 6: Fixing the Truss Note: Don’t fully tighten the Truss screws. NEPTUNE Page 8 of 45... - Page 10 Step 8: Insert and fix the Spur Gears, as shown below: Fig 8: Fixing the Spur Gears Step 9: Install the Media Motor again. Step 10: Carefully lift the upper body of the printer and place on the stand so that its screw holes align. NEPTUNE Page 9 of 45...
- Page 11 Step 12: After fixing the upper body of the machine, fix the Fan Housing and tight all the Allen Bolt of M 10 x 20. Step 13: Tight all the Truss screws to fix it. Now, the Neptune Machine gets assembled and the front view of the machine is shown as below: Fig 10: An Assembled Neptune Machine NEPTUNE...
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Page 12: Ink Filling
Fig 11: Filling Ink in Main Ink Tank Step 3: Fix the sub ink tank connectors to the ink refilling pins in the Head Board, as shown below: Fig 12: Connecting Sub Ink Tank Connectors NEPTUNE Page 11 of 45... - Page 13 Ink gets filled in the Sub tanks as shown below: Fig 13: Refilling Ink in Sub Tanks NEPTUNE Page 12 of 45...
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Page 14: Head Installation
Step 4: Mount the Print Head in the slot on the Head Plate. Step 5: Fix both screws (4x16 mm screws) gently on the Print Head, as shown below: Fig 15: Fixing the Head Screws NEPTUNE Page 13 of 45... - Page 15 Note: Carefully perform the above step to avoid the chances of ink spilling. Additionally, perform the same action for all colors and release ink up to 5ml. Step 9: Simultaneous, release the purging button and cap the Air Releasing Pipe. NEPTUNE Page 14 of 45...
- Page 16 To verify the head cable orientation, please carefully view the highlight area on the above image. Step 12: Check whether the Waste Bottle is attached or not. Step 13: Perform the Head Purging for all colors. NEPTUNE Page 15 of 45...
- Page 17 Step 14: Perform the Head Blotting to gently clean the Print Head. The Head Blotting is shown in the image below: Fig 20: Displaying the Head Blotting Step 15: Perform the Nozzle Test to check the nozzle status of all the Print Heads. Now, the Print Head gets installed. NEPTUNE Page 16 of 45...
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Page 18: Installing The Printer Manager
Step 2: Copy and paste the Printer Manager software from the CD to the secure location. Step 3: Double-click on the Printer Manager Software (.exe file) icon, as shown below: Fig 21: Starting the Printer Manager Installation NEPTUNE Page 17 of 45... - Page 19 Offline. To open the Printer Manager, click on the Printer Manager icon. The Printer Manager window appears on the screen, as shown below: Fig 23: Displaying the Printer Manager Window NEPTUNE Page 18 of 45...
- Page 20 Step 6: Select the Device Manager option from the Computer Management window (Refer to Fig 25). The Device Manager and its related options get expanded on the middle pane of the Computer Management window, as shown below: Fig 25: Displaying the Device Manager Screen NEPTUNE Page 19 of 45...
- Page 21 Step 11: Select the Update Driver Software option from the context menu, as shown below: Fig 26: Configuring the USB Driver The Update Driver Software window appears, as shown below: Fig 27: Displaying the Update Driver Software Window NEPTUNE Page 20 of 45...
- Page 22 Step 14: Click on the OK button to start the driver update process (Refer to Fig 28). The process gets started for updating the driver software and the process progress screen appears, as shown below: Fig 29: Displaying the Process Progress NEPTUNE Page 21 of 45...
- Page 23 Now, the driver updating process gets completed successfully, as shown below: Fig 30: Updating the Driver Successfully On completing the process, click on the Close button to close the process. NEPTUNE Page 22 of 45...
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Page 24: Printer Manager Settings
Section Name Field Name Correction Value Printer Print Setting Feather Select the “Custom option and feather percentage should recommend between (10-30). Clean Setting Auto Clean Spray Setting Spray Period Print Pre-spray Time Spray Before Print Enabled NEPTUNE Page 23 of 45... - Page 25 Idle Spray: Spray during carriage at home position. This option must be enabled. o Spray Before Print: This option enables spray before start of print. The Move tab is shown in the image below: Fig 32: Displaying the Move Tab NEPTUNE Page 24 of 45...
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Page 26: Head Voltage Settings
Follow these steps to update the head voltage: Step 1: Click on the Main Menu→Tools→Real Setting path, as shown in the image below: Fig 34: Selecting the Real Setting Option The Temperature window appears on the screen. NEPTUNE Page 25 of 45... - Page 27 Fig 36: Displaying the Head Voltage Printed on the Print Head Step 3: After specifying the head voltage, click on the Apply To Board button and then, on the Ok button to apply the settings (Refer to Fig 35). NEPTUNE Page 26 of 45...
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Page 28: Head Alignment
Software Calibration: Includes Horizontal Calibration viz. Left, Right, and Bi-direction. Calibration Wizard Print Heads should be calibrated to ensure good printing quality. To open the Calibration Wizard, click on the Main Menu→Tools→Calibration Wizard path, as shown below: Fig 37: Selecting the Calibration Wizard Option NEPTUNE Page 27 of 45... - Page 29 Based on the above figure, the list of mechanical checks appears and as per these checks, Print Heads need to be adjusted with the help of tools provided. The list of mechanical checks is given as below: • Angle Check • Vertical Check NEPTUNE Page 28 of 45...
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Page 30: Step Calibration
Step size needs to be adjusted for multiple factors like thickness and roughness of the print media etc. Step calibration should be used to fine adjust the step size and has to be done for each desired pass. Step value can be adjusted using the Steps field, as shown below: NEPTUNE Page 29 of 45... -
Page 31: Mechanical Checks
In the figure below, when the Print Heads are mounted correctly at 90 degrees, then an unbroken vertical straight line pattern is formed, as shown below: Fig 41: The Good Quality Angle Test NEPTUNE Page 30 of 45... - Page 32 In case of vertically misaligned Print Head, its nozzle lines would be either above or below the reference head’s nozzle lines. Similarly, check for other colors (Black, Magenta, and Yellow) with the reference color (Magenta). NEPTUNE Page 31 of 45...
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Page 33: Horizontal Calibration
“0” which means you need not to correct the bi-direction value. Sometimes, the correction value can either positive or negative. If the correction value is positive, then you need to add it in the current bi-direction adjust value or subtract the same if negative. NEPTUNE Page 32 of 45... - Page 34 The Left Calibration Result is shown in the image below: Fig 45: Displaying the Left & Right Checks Left Calibration Right Calibration NEPTUNE Page 33 of 45...
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Page 35: Do's And Don't
Don’t leave the Print Head without capping • Don’t apply much pressure on the Print Head during installation • Don’t carry out head alignment and calibration without using magnifying lens • Avoid head damage due to media and Print Head confliction NEPTUNE Page 34 of 45... -
Page 36: Maintenance
Head Purging Head purging refers to the method in which heads are cleaned by forcing pressurized ink though the nozzles. In the Neptune printer, head purging buttons for each color are available on the carriage, as shown in the below figure:... - Page 37 • Do not apply force while absorbing residue inks with tissue paper after purging. • Leaving head plate uncapped while printer off, will block nozzles permanently due to ink solidification. NEPTUNE Page 36 of 45...
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Page 38: Head Spraying
When heads are sprayed all the nozzles are actuated at a high rate which helps in opening up dry nozzles of the printer. To perform head spraying, click on the Spray button available under the Quick Access Toolbar, as shown below: Fig 47: Displaying the Spray Button NEPTUNE Page 37 of 45... -
Page 39: Troubleshooting Guide
Case 7: Place Jumpers on the Main Board, in the Main Board if not available. 8. LVDS is not connected properly Case 8: Connect LVDS properly. 9. Incorrect pulley is used Case 9: Use compatible pulley by contacting Head Office. NEPTUNE Page 38 of 45... - Page 40 5. Head voltage is not properly Case 5: Feed the Head Voltage value as fed in Printer Manager mentioned in the Print Head. 6. Improper step calibration Case 6: Correct the step calibration using the Step Calibration section. NEPTUNE Page 39 of 45...
- Page 41 Additionally, replace the Grit Roller bearing, if required. 8. Feed Motor or driver is faulty Case 8: Replace the Feed Motor or driver, if faulty. NEPTUNE Page 40 of 45...
- Page 42 Case 5: Replace the Head or Head Board Board is faulty or Main Board by contacting to the Head Office. 6. Ink sub tanks are empty Case 6: Refill the Ink Sub tanks, if empty. NEPTUNE Page 41 of 45...
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Page 43: Error Handling
EEPROM Read Failed Re-update the FW. In case, the problem is still, then replace the Main Board. 40020012 EEPROM Write Failed Re-update the FW. In case, the problem is still, then replace the Main Board. NEPTUNE Page 42 of 45... - Page 44 Kindly refer to the error code 4002001A. Printer id not supported! Please upgrade Please upgrade the software and replace 40030006 software! the main Board. PRT resolution mismatch with printer Incorrect Print Mode is selected. 40030009 resolution! NEPTUNE Page 43 of 45...
- Page 46 For Any Query Please Contact Us www.colorjetgroup.com Call us on +91-120-4548195 Email on info@colorjetgroup.com For Ink Enquiry:- sales@colorjetgroup.com For Support:- support@colorjetgroup.com...
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